Call us! (five.one.zero) nine.nine.nine - five.one.three.three. Email us! info[at-sign]OnPatrolSecurity[dot]org
We've redefined customer service excellence, setting us apart from large corporate security companies. Here's why our approach is more valuable:
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63 customer reviews
Kristen La Follette
Reviewed on Google Maps
Kevin Gutches
Great experience, easy to book and the guard was great at the event.
Reviewed on Google Maps
Jarred Marlin
Excellent personnel, professional order administration, and great communication. A+ to work with
Reviewed on Google Maps
Jenn Feldman
Reviewed on Google Maps
Herman Chao
Response promptly, very respectful, very responsive, very reliable
Reviewed on Google Maps
Kristen LaFollette
OnPatrol provided security that put us at ease. They were highly professional, punctual and prepared. Additionally, their sensitivity to our particular needs was impressive. They did a pre-event walk through, identified security weaknesses, and mitigated those. I absolutely recommend their services. More...
Reviewed on Google Maps
Rick Hernandez
Excellent and very professional. Will use again!
Reviewed on Google Maps
Jack Brown
Excellent security company. Management is flexible and very willing to find the right solution for your needs. Security guards are friendly, presentable, and professional.
Reviewed on Google Maps
Ivan R.
Miguel at OnPatrol is an amazing leader. During my time there, I was constantly impressed by his strong leadership and how well he took care of his employees. If you're looking for a great opportunity in the security field, I highly recommend checking out OnPatrol. More...
Reviewed on Yelp
Emily T.
I was very impressed with their professionalism and quality. I will for sure be using OnPatrol again for our future events!
Alex M.
Security Guard Services
They looked very professional in their uniforms and were timely. Miguel was very responsive when I called him or sent him a text message he always picked up the phone right away. Highly recommend these guys!
Somjed W.
Security Guard Services
Miguel and his team is the best!
EB IV
On patrol security guards provide the best services from my point of view! The security guards are very professional, friendly, approachable, and demonstrate proper top security qualities.
Reviewed on Google Maps
Henry Bonaparte
I want to utilize this platform and provide the recognition to "On patrol" a well deserved 5 star rating! I have worked with this company for 2 years now as a Security Guard. My experience working so far has been very stellar. I take my assignments very seriously in providing expected and professional security services. I am dedicated to On Patrol's path to earning/maintaining the best Security Guard services. Thank you for taking the time and reading my genuine review of this company! More...
Reviewed on Google Maps
Rich Martin
Reviewed on Google Maps
Mark Matthews
Reviewed on Google Maps
Dawg Eat Dawg Design
Great service and fair rates — especially on such short notice (same day)! Friendly and easy to negotiate a preferred patrol schedule with. Helped put our minds more at ease. Thank you! More...
Reviewed on Google Maps
Adam Jennings
Absolutely incredible experience with them. Even when we needed same day coverage in a far away location they were able to come through. 10/10 would recommend. We will absolutely continue working with them, professional, responsive, and helpful. More...
Reviewed on Google Maps
Ayodele Nzinga
We use OnPatrol to ensure the safety of patrons and staff at our downtown Oakland Venue. We appreciate their friendly manner and their professionalism.
Reviewed on Google Maps
Zed Truong
Reviewed on Google Maps
Alex Tasic
Reviewed on Google Maps
sivakumar munnangi
We had OnPatrol personnel on our event site to provide Security Service. Extremely professional service. The security officers were attentive all the time and took care of the event. Miguel took care of replacement officer on timely basis and kept his commitment to have the personnel on time. I strongly recommend personnel from OnPatrol for security services at the events. Our event had large number of guests and went for 14 hours. They really helped. More...
Reviewed on Google Maps
Donna Rehrmann
Superior security company that visits two commercial properties nightly for us. Reports through website are clear and concise with multiple pictures. Additionally, notifies us by email if there are any issues. More...
Reviewed on Google Maps
Spencer Frazer
Security Guard Services
Terrible communication. They said they would be out after signing a contract and never showed or even called. Unbelievable for a security company!
PCopp
Security Guard Services
I needed a quick security solution to an issue in the office. I called OnPatrol and they understood my issue and what I was looking for to solve it.
They recommended the perfect security guard to come to our office for an extended time and they said he could be there right away.
We were all very grateful for the understanding of our security situation and the meeting of our need was especially helpful and at a good price.
Their security guard, Tony, represented them well as he was on the ball, attentive to our property, watchful for everything we explained we needed with a great attitude and a friendly disposition. We couldn't have asked for a better experience and I will be calling them again in the future when we have more security issues.
PS - we all miss Tony now. :)
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Maleyah McCoy
Thanks for sending out such a great security guard for our event on 3/15! He did great and we'd love to have the same guy come every weekend
Hanno Fichtner
Security Guard Services
I wanted to give a shout out to you and José. I was super happy with the whole process and especially with how great José was. He was super professional, very motivated and happy. He handled our guests is a very friendly manner and he showed a can-do-attitude. Nothing was a problem for him. He wanted to help make our event a success and he definitely did. More...
Jenna Smith
Security Guard Services
Hi Miguel!! Thank you so so much, and Billy Ray was the BEST human ever, we felt so safe. We will ABSOLUTELY keep you in mind for our future events
Sina
“Outstanding service! They gathered all the necessary details and provided a thorough and helpful consultation.”
Jeff Vinson
Great service from a truly professional organization.
Real Food Media
We loved working with your team on Saturday! They were all AMAZING — took direction well and showed lots of initiative. Especially want to shout out Tony, who had such great energy. We love him! He got there on time, had a great sense of humor, was easy-going, and made sure everything ran smoothly. More...
Joshua
Security Guard Services
The security absolutely crushed it! They were amazing and so so helpful. I would definitely use them again. Thank you so much!
Aidhan Ahuja
Security Guard Services
The birthday party went great and security staff was great. They were professional and very kind. Thank you.
Carlie Diaz
Security Guard Services
We love the service! It's great! We have had a very restful time since we know you guys are taking care of the office.
Natasha
The OnPatrol team was fantastic to work with - would highly recommend. They were great with getting quotes over quickly, was willing to text/call as needed, and their team on-site felt like they genuinely were invested in making our event a success. They were very friendly and very affordable for the area. We worked with them in Oakland, which I am not form the area, but our venue partners came to me afterward to specifically mention how great this team was based on numerous other experiences with other security companies prior. They were great with awareness and doing their due diligence in surveying the space throughout the day. We felt very safe and relaxed with their team present. Will definitely be reaching out to them for future events as well. More...
Cesia
Our company reached out to OnPatrol very last minute. The response time was super quick and we received security recommendations and quotes based on our inquiry within the same day. Miguel was able to provide us with a long term and short term solution for our security needs. The security ranges from overnight patrols, documentation removal of trespassers etc. The team was professional, on time and there were no issues encountered during the security service. Would recommend and will be using their services again in the near future. More...
Pross
Security Guard Services
I’m glad I found onpatrol and the team. Super reliable company. They handle all of our security details from small events to large scale. Can’t recommend them enough
Michael Miller
Professional. Conducted 24 hour watch after a fire for a month. Diligent. Great rates.
The Prop Shop Richmond
Miguel, you have such an outstanding team. Melissa was on point and between the guards we have used it couldn't be any better. Yes the event went great no troubles at all. We will definitely be using your services again! You guys are our go to without a doubt and we will continue to use you! More...
Nargis
Security Guard Services
I had hired ONPATROL for an event and they were amazing! Miguel’s responses were quick and he made sure to note what the expectations where of the event. The officers we had were great and professional and really helped with keeping everything in order! I would definetely work again with them I highly recommend! More...
Jay Gee
Security Guard Services
Miguel is Great! Profesional, straight forward & friendly (Will edit this review after the event). Thank you!
Elsa
ONPATROL staff were very professional. Miguel went above and beyond to ensure that we were safe and protected. I fully recommend their services and I plan to use them again when needed in the future.
Teyana Harrison
On Patrol was prompt, vigilant, professional and a pleasure to work with, reporting observations throughout shifts.
Pross
Security Guard Services
Great service. Came last minute with excellent customer service. Very professional team. Will be working with them again.
Hilary Cooper
Security Guard Services
Miguel was super responsive and was able to provide us with security within 24 hours. I am still using ONPATROL services and am very satisfied.
Evan Panzarino
Bodyguard Services
Clear, concise, and competent. On patrol asks essential questions and goes the extra mile to get the job done. Solid dudes, incredible workers.
Sheryl
They are a 5 star security service because they care. They provided security from 9pm-6am at the hotel and parking lots in South San Francisco. I liked that they texted me when they arrived to check in and reported back at 6am and the best part was the reports came back as “no incident”. The presence of security made all the difference for our event. Thank you More...
Celeste Winkle
Conrad was incredible! So nice and helpful.
NorCal Punjabis
OnPatrol did a phenomenal job in helping us run our event by checking all attendees with pat downs and wand scans. They were very cooperative and did a great job ensuring everything went safely. Will be sure to reach out again for future security needs. More...
Jeff
Security Guard Services
⭐️⭐️⭐️⭐️⭐️When I hired them I had the best experience I could have asked, they were on time, made sure they knew all the details. At my event all my family members complimented me on how well the security was. Definitely hiring them for my next event! More...
What do you love most about your job?
What I love most about my job is the camaraderie, the people I work with, and the skills I develop from training. The satisfaction would come from being able to help people find answers to their questions, solve problems, and make their lives a bit easier. It's all about being a useful and reliable resource.
What inspired you to start your own business?
As an entrepreneur with a strong foundation in Criminal Justice, including a Bachelor of Science from San Diego State and a PC 832 certificate from the Alameda County Sheriff's Office Police Academy, I've always been passionate about law enforcement. However, I made a conscious choice to chart my path in the security industry as an independent business owner.
With over a decade of experience in the security field, I've built a business that's not just about providing top-notch security services; it's about independence and the satisfaction of being the master of my own destiny. It's about ensuring that every client knows they have a partner they can rely on, one who is deeply committed to their safety.
My journey in the security industry is a path I walk with pride, determination, and a commitment to making a meaningful impact. It's not just a job; it's my passion, my independence, and my way of making the world a safer place.
Why should our clients choose you?
Choosing us as your security provider is a smart decision for three compelling reasons:
1. Personalized Customer Service: We're not just another faceless corporation. When you call us, you'll reach the owner of the company. No more navigating through multiple departments to get your questions answered or problems solved. We pride ourselves on delivering maximum customer service with a personal touch.
2. Highly Trained Security Officers: Our commitment to excellence is reflected in our team. Our security officers aren't just guards; they're highly trained professionals. With a college education in the industry, a PC 832 certificate from a police academy, and a background that includes current or retired military personnel and off-duty police officers, you can trust in their expertise.
3. Flexible Contracts: We understand the importance of flexibility. Our contracts are designed to suit your needs, and we don't believe in trapping you with long-term commitments. You can cancel anytime without any contract hassles. We want to make our services as accessible and hassle-free as possible.
In a market saturated with impersonal giants, we stand out as a small, locally-rooted company that prioritizes personal service, highly trained professionals, and contract flexibility. Choosing us means choosing a partner who puts your needs first.
Can you provide your services online or remotely? If so, please add details.
Our online services include:
1. Client Communication: You can easily reach out to us through our website, phone (510)999-5133, or email to discuss your security needs, request information, or inquire about our services. We're dedicated to responding promptly to your inquiries, ensuring that your questions and concerns are addressed.
2. Account Management: Clients have access to an online portal where they can manage their accounts, view service records, and make service requests. This digital platform streamlines administrative tasks and simplifies communication.
3. Virtual Consultations: We offer virtual consultations and meetings for clients who prefer to discuss their security requirements from the comfort of their own location. This allows for personalized planning and coordination without the need for an in-person meeting.
While the core of our services involves on-site security personnel, our commitment to providing online options reflects our dedication to delivering a modern, user-friendly experience for our clients. We understand that accessibility and flexibility are essential in today's fast-paced world.
What changes have you made to keep your customers safe from Covid-19?
The safety and well-being of our clients and security personnel are our top priorities. We've taken several proactive steps to ensure that we provide a secure environment while adhering to COVID-19 safety guidelines.
Our safety measures include:
1. Personal Protective Equipment (PPE): All our security officers are equipped with appropriate PPE, including masks and gloves, to minimize the risk of virus transmission.
2. Social Distancing: Our personnel are trained to maintain a safe distance from others whenever possible. We ensure that our on-site presence doesn't compromise social distancing guidelines.
3. Sanitization: We've increased the frequency of sanitization for our security vehicles and equipment. This includes regular disinfection of high-touch surfaces.
4. Health Screening: Security officers undergo regular health screenings to detect any potential symptoms of COVID-19. Those showing symptoms are immediately placed on leave.
5. Temperature Scans: Upon client request, we have the capability to conduct temperature scans at screening checkpoints. This additional measure helps identify individuals with elevated temperatures, potentially indicative of illness.
6. Client Communication: We maintain open lines of communication with our clients to ensure that any specific COVID-19 protocols or requirements are followed on their premises.
7. Compliance: We strictly adhere to local and national health guidelines and adjust our procedures as needed to align with the latest recommendations.
Our commitment to safety remains unwavering, and we'll continue to adapt to the evolving situation to provide secure and reliable services. Rest assured, we're dedicated to safeguarding your security while keeping the risks of COVID-19 at bay.
Vehicle Patrol Services
We can provide your property with several random vehicle patrol inspections in a marked or unmarked patrol vehicle during the times and days of your preference. During these hours, the security officer will carry out the post instructions that you prefer in accordance with your property’s specific needs.
On-site Vehicle Patrol Officers
ONPATROL will provide your property with one marked onsite vehicle patrol officer during the times and days of your preference. During these hours, the security officer will continuously patrol around your property and will carry out the post instructions that you prefer in accordance with your property’s specific needs.
Security Officers
We can provide your property with several armed or unarmed security officers during the time and days of your preference. During these hours, the security officer will carry out the post instructions that you prefer in accordance with your property’s specific needs. Security Officers act as visible deterrents to crime as well as on-site eyes and ears for the safety of your property, employees, and customers. Our Officers undergo a criminal history background through the California Department of Justice and the FBI. They have received training before being hired and continue to receive training during their employment. Our officers create a sense of security and safety for your business, employees, and customers.
Off-Duty Police Officers
At ONPATROL, our Off-Duty Police Officer service sets us apart. We offer the expertise of seasoned law enforcement professionals who protect your property during your preferred hours and days. These off-duty officers conduct continuous patrols, providing a strong deterrent to criminal activity. You can customize security solutions by providing specific post instructions tailored to your property's unique needs.
Special Event Security
Our Special Event Security Services are designed to provide a seamless and secure experience for both hosts and attendees. We understand that every event is unique, and our expert team is here to tailor security measures to your event's specific needs. From conferences to community gatherings, we offer a comprehensive range of specialized security solutions. With ONPATROL, you can count on our highly trained security professionals, unwavering professionalism, and dedication to making your special event a secure and memorable occasion. Contact us today to discuss your event security requirements and discover the peace of mind that ONPATROL's Special Event Security Services can bring to your event.
