Datacate was founded by a team of professionals that understand the importance and value of effective business IT solutions. We are dedicated to providing secure, reliable, high-availability services to our clients, marked by excellence in service and support.
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What do you love most about your job?
Helping small businesses get the most out of their technology investments.
What inspired you to start your own business?
I knew that I could offer a better service at greater overall value.
Why should our clients choose you?
Datacate was founded by a team of professionals that understand the importance and value of effective IT solutions. We are dedicated to providing secure, reliable, high-availability services to our clients, marked by excellence in service and support.
Can you provide your services online or remotely? If so, please add details.
Yes, the vast majority of our services are rendered remotely. We can support clients nationwide.
What changes have you made to keep your customers safe from Covid-19?
1. Enhanced Hygiene and Sanitation:
Increased cleaning and disinfection: Frequent and thorough cleaning of high-touch surfaces and public areas became standard practice.
Hand sanitizing stations: Providing readily available hand sanitizer for both employees and customers.
Improved ventilation: Upgrading HVAC systems and maximizing fresh air circulation to reduce airborne virus transmission.
2. Physical Distancing and Reduced Contact:
Social distancing measures: Implementing strategies to maintain distance between individuals, such as floor markings, barriers, and adjusted layouts.
Limiting capacity: Restricting the number of people allowed in stores or venues at a time to avoid overcrowding.
Contactless options: Encouraging or implementing contactless payment systems, online ordering, and curbside pickup to minimize physical interactions.
3. Masking and Personal Protective Equipment:
Mask mandates or recommendations: Requiring or encouraging the use of face masks for employees and customers, especially in indoor settings.
Providing PPE for employees: Ensuring staff have access to appropriate protective equipment, such as masks, gloves, and face shields.
Clear communication about mask policies: Posting signs and clearly communicating any masking requirements or recommendations.
4. Staff Training and Health Monitoring:
COVID-19 safety training: Educating employees on hygiene protocols, social distancing, and other safety measures.
Symptom screening and temperature checks: Implementing procedures to identify and isolate potentially infected individuals.
Flexible sick leave policies: Revising policies to encourage employees to stay home when sick without penalty.
5. Adapting Business Operations:
Adjusted hours of operation: Modifying business hours to allow for more frequent cleaning or to accommodate staffing changes.
Increased focus on online presence: Shifting to e-commerce, online ordering, and virtual services.
Implementing virtual business models: Transitioning to virtual meetings, appointments, and services where possible.
Backup and disaster recovery
Small businesses deal with a lot of risks that can cause data loss, like hardware failures, cyber-attacks, natural disasters, and even simple human error. Losing important data can mean big financial losses, interruptions to operations, and damage to your reputation. That’s why Datacate’s data backup and disaster recovery services are so important. They give you a safety net, so your business can bounce back quickly and keep running smoothly, no matter what happens.
Cloud Services
To stay competitive, small businesses have to be agile and responsive. Cloud services provide many benefits, like cost savings, better collaboration, and increased security. Moving to the cloud lets small businesses use the latest technology without requiring big upfront investments in hardware and infrastructure.
Cyber Security
Cybercriminals are targeting small businesses more and more because they think they’re vulnerable and lack strong defenses. A successful attack can lead to data breaches, financial losses, and damage to your reputation. At Datacate, we understand these risks and provide customized cybersecurity solutions to keep your business safe from these ever-evolving threats.
IT Helpdesk
Small businesses usually don’t have the resources for a full in-house IT department, but they still face the same tech challenges and risks as bigger companies. Datacate’s IT support and help desk services give you the expertise and support you need to keep your IT infrastructure running smoothly and securely without the cost of a on-staff IT team
Hardware Lifecycle Management
Small businesses often struggle to keep their IT environment efficient and secure. Proper lifecycle management is key to ensuring your software and hardware perform at their best, cutting downtime and preventing security issues. Datacate’s lifecycle management services simplify the whole process, giving you peace of mind and helping you take advantage of the latest technologies.
Network Management
Small businesses depend on their network infrastructure for everything from daily operations to communication and data management. When there’s a disruption, it can cause significant downtime, hamper productivity, and lead to revenue loss. That’s why our network management and monitoring services are essential. We take a proactive approach, spotting potential issues before they escalate into major problems, ensuring your network always runs smoothly and efficiently.
Phone Services
Unified communications technology brings together different communication tools under one umbrella, making it easier for small businesses to streamline their processes. This integration boosts productivity, cuts costs, and improves customer service by ensuring your team can communicate effectively, no matter where they are.
Privacy & Compliance
For small businesses, especially those handling sensitive data, staying compliant with privacy and security standards is essential. Not following these regulations can lead to serious penalties, legal problems, and damage to your reputation. Datacate’s compliance with these crucial standards means your data is managed securely, giving you peace of mind and protecting your business from potential risks.
Technology Assessment
For small businesses, keeping your IT infrastructure efficient and secure is crucial for success. But spotting weaknesses and finding ways to improve can be tough without expert help. Datacate’s discovery and assessment services offer a thorough analysis of your current IT setup, giving you valuable insights and recommendations to make positive changes.
MS 365 & Google Workspace
We offer comprehensive Microsoft and Google licensing and management to ensure our clients benefit from latest tools and features, with seamless integration and robust security. From empowering small businesses with essential apps to providing large organizations with advanced solutions and compliance features, our services help maximize productivity and protect your data. We handle your IT needs so you can focus on driving your business forward.
Security, privacy, and data protection tools
Datacate’s licensed security and data protection offerings are designed to safeguard your IT infrastructure against cyber threats and protect data integrity. This provides peace of mind that will also enhance operational efficiency and productivity. Trust Datacate to deliver the optimal performance and security your business needs to thrive in today’s digital landscape
User Monitoring & Loss Prevention
We’ve chosen Teramind for its robust and comprehensive monitoring solutions, which provide unparalleled visibility and control over our clients’ data. With Teramind, we can ensure our clients’ sensitive information is secure, their compliance requirements are met, and they can focus on their businesses without worrying about internal or external threats.
