Alta Pest Control

Andrew was very efficient, congenial, and professional. He did a thorough treatment inside my garage that had never been accessible before. I was impressed.

Reviewed on Facebook

Overpriced and did not reduce any problem after a year of service. Lock you into contract and overly assertive staff.

Reviewed on Facebook

I have had a contract with Alta for quite a few years now. Recently, I called them to come take care of a sudden ant infestation in my kitchen. Damian was very professional and friendly. He worked quickly and efficiently, and explained what he was doing to me. It was a rainy day, and I had just had my house cleaned, and he very kindly asked if he should take his shoes off when coming inside, which I really appreciate! He was a true pleasure. AND I haven't seen a single ant since he was here! Please send him to my house whenever possible! More...

Reviewed on Facebook

Nicholas was very friendly & kind. He took care of our problem with ants & was very clear on procedure.

Reviewed on Facebook

no lo recomiendo por que me engañaron diciendo que solo era la autorización de la tarjeta y que se podía cancelar en cualquier momento sin ningún problema ,cuando hable para cancelar me dijeron que tenia un contrato por un año y que tenia que pagar una penalidad muy alta para poder cancelar.

Reviewed on Facebook

The service is very responsive. We have an older home that makes it difficult to find all of the ins and outs the mice have found! They continue to work with us to eliminate entry points! All of their techs have been personable and professional so far! Will be happy once the critters are gone!!!🐭🐭🐭🐭 More...

Reviewed on Facebook

I did not want a monthly subscription, but the door to door salesman persisted until I did. I regret that as I have now paid about $400 for one application that did not help with any pests. Will not use again. They will not cancel your account if you do not pay the early termination fee and will continue to bill you. Just all around bad service when trying to run a business. If you want my business, don't use shady money control practices to force me to be a customer. More...

Reviewed on Facebook

They were called out for a 1-time spraying at $40, and scammed my brother’s girlfriend into signing what they said was a credit card authorization but turned out to be a year long contract at $85 a month! Watch out for these tricksters and their scam tactics. More...

Reviewed on Facebook

They will take your money and not do the work.

Reviewed on Facebook

By having better customer service. Your service and prices are horrible. I am switching at the end of my contract, thanks for nothing.

Reviewed on Facebook

Subpar work, inconsistent scheduling, and wishy-washy contract wording. Took five months to get a "specialist" out after they skipped the first specialist appointment they made with us because they "had no record" of it. And over a month late on their quarterly services that were pre-scheduled. I'd hate to think they're preying on older people with sales jargon, but that's been my experience. More...

Reviewed on Facebook

They are very Consistent, easy to book a visit. They Listen to client. Techs are super nice.

Reviewed on Facebook

Alta provides great service with results. Communication, updates and punctual.Well worth the value of service.

Reviewed on Facebook

Cade was great. Thank you for coming within 24 hours and knocking down the wasp nest and treating it. I hope they won’t return. Fast and professional service from Cade! Thank you. More...

Reviewed on Facebook

After saying no 10 times still proceeds to talk and says we will wave the 350 charge just for you.. no I’m good. Told you that the first 10 times.

Reviewed on Facebook

I recently had the pleasure of working with Ryan Wright for a pest evaluation of my home, and I couldn't be more impressed. Ryan's assessment was thorough, professional, and expertly executed. His deep knowledge of both home structures and pest behavior was evident throughout the process. He took the time to explain his findings in detail, ensuring that I understood every aspect of the evaluation. I highly recommend Ryan for anyone in need of a knowledgeable and professional pest evaluation. More...

Reviewed on Facebook

Cody our service tech did a great job, very warm and personable and addressed any concerns I had. Highly recommend Alta Pest Control!

Reviewed on Facebook

Their sales guys come door to door at the worst possible times - or after “bedtime” if you have young kids like we do… like after 9 pm when I finally got the toddler that doesn’t like to sleep… to actually sleep. Just be woken up. I will add, we have used them in the past and had the worst time ever trying to cancel our service. They tried to tell us we had a ton of problems with rodents when after a second opinion… we didn’t. More...

Reviewed on Facebook

This is not a good deal!!! A totally rip off and thieves!!! They take money from your account when services are not rendered! !!! Over charged prices and when you can’t cancel without paying almost 300!! Do not do it!!!! Total rip off!!! Nothing was explained in detail about the way they operate!!!! TOTAL RIP OFF More...

Reviewed on Facebook

Disregards "NO Solicitors" sign and knocks repeatedly. Reading the other reviews, this is clearly a scam. I don't know why anyone answers the door to strangers anymore.

Reviewed on Facebook

They send pushy sales "bros" door to door calling themselves the neighborhood bug guy... I read on another forum they sign you up with a subscription plan that's hard to get out of. Extremely annoying.

Reviewed on Facebook

They message me everyday for a week. Once or twice is good enough and I would have gotten back to them. Please do not message every day some people have family emergencies and pest control is not one of them. Thank you!

Reviewed on Facebook

Someone came to my door from Alta, starting my dogs off at 8PM when they knocked on the door.. tried to chat me up and I asked what he was selling because I wasn’t interested. He says to me “what you have guard dogs in there”? And I said “You have 10 seconds to leave”. And then tried to tell me how I should be a nicer person…. When you’re knocking on MY door at night…? You think you can tell ME how to behave?? Here’s an idea, GFYS.. More...

Reviewed on Facebook

The techs and the customer service team were awesome. The rating is because Alta took it upon themselves to not only renew my service agreement but upgrade it and charge me double my previous costs. I never even saw an agreement for the new service and was charged then told they weren’t refunding the charges because a tech had performed services even though no agreement was in place or authorized. More...

Reviewed on Facebook

From start to finish service has been a nightmare. The salesman did a great job selling the product! However when I decided to schedule because we really did need the service and had just discussed it the day before the salesman came to my house I thought it was fate, and for the price and what ground they said they would cover I thought it was perfect! man was I WRONG! I scheduled with them July 9, 2024, my service was July 11. I had received the initial email reminder with the right date and time and then got 2 other reminder emails with the right date but the time said 830PM-630PM, on both emails, and called the day of to verify my time wasnt moved and the customer service rep couldnt tell me why that happened.. a glitch I guess. My card was charged 140 on July 10th as a reoccurring charge... which should of not been charged until September when you were supposed to come back out for the maintenance schedule. I called and they couldn't figure out why, and said it was another glitch in the system and would refund it. By this point I had been double charged-once early and the wrong price and then again for then the service was completed. I get my invoice that listed everything that was done and focused on and the products used when the service was completed, cool. theres a huge list of things done and products used. I then get a second invoice 2 hours later, not charged, but that had but only 2 target areas (ants & mosquitos) and that shade trees and foilage was also tended to. I don't have trees or bushes on my property. So I called again and again nobody could tell me why I had two separate invoices,but they were both for me. One was the initial welcome package of everything included and a whole list of targeted areas, that also included ants and mosquitos, however the second invoice only had ants and mosquitos but again, no one knew why, but o hey! good news! I wasn't charged... ehh yeah.. but do you see where I am now starting to question which service was actually provided. Over the weekend of July 13 we noticed a couple ants but didn't think anything of it until the following week we started to see an increase in ants and also red ants, which we haven't really had. My husband called to see when they could come out when he was off and the customer service rep said someone would call him back. That was Tuesday July 16th. Nobody called back, rather I got an email at 2:30 July 19th that said I had an appointment on Monday, July 22nd, but there was no time given. So my husband called and they said between 11-3. 3 o clock came and no tech. So my husband called again and was put on hold for 15 mins while the customer service rep called the tech. They also had said earlier in the morning that the tech would call and hour prior to make sure we were there, that also didn't happen. We were told a manger would be out but wasn't sure when and would call my husband back. Instead I get a phone call that I missed and a voicemail left stating that we wouldn't be resprayed today due to a technician error but that they would reschedule us for Friday July 26 and to call back if that didn't work. To which my husband called back because that was the whole reason he had taken today off was to talk to the tech because out house is being taken over by spiders and ants now all along the outside like they didn't even do anything the first time and get told sorry we wouldn't be able to get you on the schedule today. I then get a text message from a manager who stated she tried to call back since our account was brought to their attention about the ants in the kitchen and was able to get a tech out today. We don't have ants in the kitchen!! This is BEYOND frustrating at this point. Not even proper communication is given to management even, I would hate to see the short hand notes written in our file at this point!!! So yeah no at this point I will NOT be referring anybody to your company. Two weeks of nothing but CONSISTENT mayhem. I understand things happen and things go wrong with technology, but to THIS degree and THIS much hassle is insane! More...

Reviewed on Facebook

I had a serious fruit fly problem and I called and spoke to Tristen and I explained the situation he had someone out here the same day and that gentleman name was hunter who also was absolutely amazing he took the time to explain exactly what he was going to do! He didn’t rush even though it was close to 7 pm he was just wonderful! I would absolutely recommend Alta pest control to all of my friends ! You won’t be sorry for giving them a try… They truly care about there customers. More...

Reviewed on Facebook

They’ve been my pest control company for the summer. They have been great.

Reviewed on Facebook

We had a solicitor at 7:30pm last night. I informed him were on a no knock list. He didn't care and continued to try to sell me pest control. I repeatedly said we were not interested, but he would not leave. I finally had to shut the door in his face. Just stood in the doorway creepily waving at me. I called my neighbor and she said he had been to their house twice, and she had the same experience. I walked outside to see where he went, and he yelled at me "do you like what you see. Do you want some of this?" I will report the Nashville location to the BBB. There is no reason to sell pest control at 7:30pm especially when we are on a no knock list. More...

Reviewed on Facebook

They have sent solicitors to my neighborhood twice now after we have all said no to service. I wish they kept notes on who says no so the second guy doesn’t get absolutely ripped into. Doorbell woke my newborn. 💀 @Choctaw,OK More...

Reviewed on Facebook

Stop coming to neighborhoods over and over. If we need your service we will call. Make sure you get a city permit before you come to Choctaw next time !

Reviewed on Facebook

My Alta visit was very informative. The guy who came to my house about attic insulation, was right to the point. I gave him a 5 star 🌟

Reviewed on Facebook

Had a guy knock on my door at 7:50pm to try and sell me pest control. I will call someone else.

Reviewed on Facebook

Izak was absolutely great! Has a keen eye for areas that are being impacted. We've had an increase in spider present which is likely due to open lots still being done, new construction kicking up nests, insects, etc. and increase in mice. He had solutions, took care of our areas and possibly one of the most precise servicing's we have had. Side note - competitors have definitely increased as we had two companies the past 3 months, all trying to match the price and say how great/better they are. It's because of your committed pricing and even more so outstanding service as to why we chose to stay with Alta. Thanks Alta and definitely appreciate Izak! More...

Reviewed on Facebook

Thank you Matthew for your through explanation of the services prior to first application and for taking great care in the application of the products. I certainly hope you will be the one who takes care of us always!! Thanks again, Craig Sullivan More...

Reviewed on Facebook

Terrible customer service. Their contractors are trash. The office ladies suck as well. Super unprofessional just like the trash they send to your house without your permission. Do NOT trust this bogus, bootleg, scam likely company. Workers show up and do absolutely nothing then lie and try to get you charged. No courtesy calls just sending random wrinkle dirty uniforms lazy people to your home. I will be filing a complaint with the BBB. Trash More...

Reviewed on Facebook

Stop the door to door sales pitch. I had a guy come twice to my house today. I opened it said we are not interested. If we need pest control I will go somewhere else.

Reviewed on Facebook

Guy with Alta pounds on our door four times (at 8:15pm), even though we clearly have no soliciting signs in the yard and by the doorbell. I open the door after looking out the peephole and asked him who he was and why he is banging on my door. Doesn't answer that but asks if I want pest service done and "they have an opening for $69.00" right now. After being nice and telling him we have a company that takes care of our yard, I have to repeatedly ask him if he can read the two signs (don't think he can read) and to please exit my yard. He keeps asking who we use and then only after I mention I will call the police (after I have shut the door and he keeps talking) if he doesn't leave, he "drives off" on his segway to the next house. What a classless moron. Wish i could have posted negative star rating but would only let me post if I gave at least 1 star. More...

Reviewed on Facebook

Evan has done service for me twice now and has been fantastic each time! He is so friendly, listens to where my concern areas are, and works quickly to give me an overall outstanding service. Thanks Evan!

Reviewed on Facebook

Took care of our home & yard! Super friendly & knowledgeable staff!

Reviewed on Facebook

Door to door pitch is WAY too aggressive . Soured my impression of the company right off the bat.

Reviewed on Facebook

Once they bought out the other company we had a contract with they went down hill fast. No one you call is helpful and they don’t care about your schedule, they will come to your house when you are gone and say they sprayed even if you request they spray inside then tell you sorry we already completed the service. The company Ardent they bought the company from managed way better! More...

Reviewed on Facebook

Chris was very thorough and professional. I wish I could have techs like him all the time. He did not rush through my house just to say he showed up. Awesome work!

Reviewed on Facebook

The most rude and inconsiderate sales people ever in our neighborhood today have insured I never use or recommend this company. Horrible attitudes, extremely pushy, and overall just plain rude. No thank you, ever. More...

Reviewed on Facebook

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Reviewed on Facebook

I’ve been trying to get out of my contract since initial signing. The salesperson came to my door and was not transparent in pricing and ultimately talked me into signing by stating it would be lower with more services than what I’m currently paying for pest control when I told him the details of my current pest contract. He offered to send me money to help with part of initial fee. He failed to mention their odd payment structure and service frequency which really made it more expensive overall. I was able to get them to drop the price down by taking off certain services, but you’re paying monthly with only quarterly servicing. Most recently (3/29) I was charged $85 for an outdoor package with no acknowledgment of the type of service being done. I have all my receipts and I was only charged $40 for this service in October and when i called them immediately after seeing the money withdrawn I was told the October lower price was a mistake and should’ve been $85 and there’s nothing they could do. I regret signing the contract and it’s been a frustrating experience with this company since the beginning with the misleading salesperson. I have no choice to continue paying which I will immediately cancel when I can in July. The CSRs are pleasant the many many times I’ve had to call, but ultimately they’re limited in how they can help. The salespeople are sketchy and the company as a whole is awful. Do not contract with Alta. More...

Reviewed on Facebook