XTRA MAID LLC locationSmoot, Texas

(8 Reviews)


Review of XTRA MAID LLC by Meg Putman
5 29/06/2018 Meg Putman

I have had wonderful experience with the ladies who work with Gabriel. They do excellent work, quickly and efficiently. I would recommend to all my friends.

Review of XTRA MAID LLC by Melissa Light
1 07/06/2018 Melissa Light

HORRIBLE HORRIBLE OWNER!!!! I chose this service because of the reviews and I have to say these reviews are paid reviews because Gabriel the owner is a horrible, rude, mannerless business owner. The email exchange between Gabriel and me was that I would need to pay $153 in cash. The ladies for cleaning were supposed to show up at 12 PM. When no one showed up until 12:15 I called Gabriel and he informed me they will be 20 to 30 mins late. No apologies, nothing. The ladies showed up 15 mins later and started working. Gabriel calls me a few minutes later, I thought he was calling to check if the ladies were there. Instead without any pleasantries he asks me "Did you pay the ladies". I said "Not yet, once they finish the service I will pay them with tip." He says, very rudely "Pay right now." I said "I'm sorry, but I will pay once the service is complete and I'm satisfied with the cleaning." He just hangs up on me, calls the ladies and asks them to leave. I call Gabriel back wondering if there was miscommunication and his response is that his policy is payment first, cleaning later. I asked him to "show me where you pay before a house cleaning service is complete" and he said no where and HUNG UP ON ME. I was polite and respectful to the ladies and to Gabriel and was extremely shocked by his rudeness and despicable behavior.

Review of XTRA MAID LLC by Laura Fletcher
5 07/03/2018 Laura Fletcher

Amazing job cleaning the house that has had 2 dogs and tons of construction done. Very fast and professional. Most reasonable price i've seen for the lakeway area.

Review of XTRA MAID LLC by Cristy Simon
5 12/10/2017 Cristy Simon

Carmen and Gabriela are amazing!!! They have been coming consistently to my home for over a year and leave it looking brand new. They are so kind and do amazing work!

Review of XTRA MAID LLC by David Scheinfeld
5 03/10/2017 David Scheinfeld

We have been working with Xtra maid since 2010 in our residential home. We have been extremely happy with their services. Gabriel is always responsive and able to accommodate our unique needs. The cleaners consistently do an excellent job; thorough cleans, quality work, and attention to detail. I highly recommend Xtra Maid.

Review of XTRA MAID LLC by Caryn Bruff
5 29/08/2017 Caryn Bruff

Xtra Maids do a very thorough job cleaning, they are friendly and they have a great price (I booked bi-weekly). Always on time, responsive to changes in dates/times and special requests.

Review of XTRA MAID LLC by Shannon Goodwin
5 03/07/2017 Shannon Goodwin

I have been using this service for 5 years. They are excellent! Very friendly, professional and thorough. They are also very flexible if I need to change the day or miss a week when I'm out of town. They are also very reliable and trustworthy. Frankly, these ladies bring me sanity! Highly recommend them!

Review of XTRA MAID LLC by Jessica Zamarripa
5 10/03/2017 Jessica Zamarripa

I've used them weekly for a year. These women are thorough and leave it spotless. They are professionals that get the job done always. It's 3500 sq.ft. So, it's a big job. I could never get it this clean. They are flexible if I need to change the schedule or have them come early or late. Gabriel is quick to respond via email, text or phone call. Their rates are excellent. I've called around. They're super reasonable.


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