Smokehouse Grill LLC

Smokehouse Grill LLC

Smokehouse Grill LLC locationKent Cove, Maryland

(6 Reviews)
  • 3 hours average response time
Smokehouse Grill LLC Reviews

Smokehouse Grill LLC Reviews

Review of Smokehouse Grill LLC by Diane Meade
5 26/03/2018 Diane Meade

A big shout out to Smokehouse Grill. My biggest fear was not having enough food and how good would it be. NOT to worry!. Not only was there an abundance of food, but sooo good! My guest all loved everything. From the minute I placed the order and they delivered everything, they made it so easy for me.Everything was perfect. Thank you Smokehouse Grill!

Review of Smokehouse Grill LLC by marcus marcus
5 19/10/2017 marcus marcus

Tasty, abundant food, and friendly staff. I would definitely recommend them.

Review of Smokehouse Grill LLC by Steven Holden
5 18/07/2017 Steven Holden

In response To Rachel's Review,
She clearly admits to not reading the email sent to her. The email specifically states in order to confirm your tasting appointment you must pay the tasting fee 7 days in advance, a very simple company policy that all brides and clients have understood for the last 18 years of being in the catering industry. It allows us to properly schedule staff and the food items required for the tasting, we are not a restaurant, we are a caterer so we order everything fresh for our tastings & events. But since Rachel chose not to read her email, she placed blame on us for not reaching out to her, to confirm why she has not made her confirmation payment....
Her emails we not of the nice nature and red flags were raised on our end. We work with multiple brides everyday and have never seen a bride act this way over a tasting appointment, so we withdrew the proposal.
As you can see she is still very unhappy and feels the need to leave a negative review with a company she knows nothing about,
Her loss...

Review of Smokehouse Grill LLC by Rachel Kalaczynski
1 26/06/2017 Rachel Kalaczynski

BRIDES BEWARE!! What a shame. I had been really excited to meet with these guys. Had set up an appointment (two hour travel time) to do a tasting, and checked in a few days before to make sure we were set. The owner (or manager) let me know we were not on the schedule because I didn't pay the required fee 7 days in advance to complete a tasting. Odd requirement but hey if that is their rules. And it was lost in one of the emails so I do admit to missing it. But when you are a bride juggling emails with 10 different vendors, it starts to all blur.

But my question was, why didn't anyone respond weeks ago when I scheduled the time that it would not be booked until they got their money??? Or follow up with me a week ahead and say "we will take you off the schedule it you don't pay" When I brought this to their attention, THEY WITHDREW THEIR PROPOSAL and sent a nasty email with it.

Funny, I work in customer service and I would've just apologize for the miscommunication, and tried to accommodate them.

Blessing in disguise I guess, if they act like this over a TASTING, I can't imagine how we would have communicated over my WEDDING.

Review of Smokehouse Grill LLC by Tracy Sislen
5 17/03/2014 Tracy Sislen

Smokehouse Grill was amazing to work with. They provided all our food for the rehearsal dinner where over 200 people enjoyed a crab feast and crawfish boil. They also provided apps for cocktail hour for our wedding day. Steven and team were great to work with and I highly recommend them for any event you plan on having. His service was excellent and he made sure my special day went off without a hitch.

Review of Smokehouse Grill LLC by Dawn Nickeson
2 02/09/2013 Dawn Nickeson

Very disappointed. The name "Smokehouse Grill" is completely misleading because there wasn't a hint of smoke on any of the meat. This is NOT BBQ. The "pit turkey' and "pit beef" were hot thin sliced deli meat that tasted only of salt. The whole pig was nicely presented and looked great, but tasteless and definitely not worth the cost. For the amount of money I paid, I was extremely upset with the quality of the meats. I ordered the "Pig Roast" package for 24 people, and there was plenty of food -- we had a ton of leftovers. The guy who set up did a great job, he was nice and efficient. For a third the price, I would have been satisfied, but the deli turkey was kind of insulting.

Smokehouse Grill LLC

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  • 3 hours average response time

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