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California Collision logo

California Collision

Pleasanton, CA

(187)
California Collision logo

California Collision

Pleasanton, CA

(187)

About

California Collision was established on the simple belief that the customer comes first. The owner has years of experience managing multi and large facilities but was never content. It always felt it was just about the numbers and hitting quotas and over looking the most obvious which is the quality of the repair.

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Reviews (187)

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Eric N.

27 August 2019

My wife took our van in to have them look into some minor cosmetic repairs.  They made it almost as good as new while she waited without even charging us.  This is our second time visiting them, and last time was a great experience, too.  Very nice, very professional, and very helpful. More...

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Bernadette G.

27 August 2019

California Collision fixed the front end of my 68 VW bay window bus. I am really happy with the outcome. I hope to have them do some more body work on my bus in the future. They did a good job updating me on the progress of the work, and were very accommodating with my requests and time frames. I would only let the best work on my classic car. I would definitely recommend them. More...

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Chandra C.

21 August 2019

Picked this place based on Yelp reviews. I was not disappointed. Great service.  Attention to detail on the repair job.  Kept me informed through out the process.  Overall great experience.   When I got my car back, it was cleaned both interior and exterior. More...

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Rekha B.

14 August 2019

Went to California collision to repair my car bumper. My experience working with California Collision was excellent! Best place to get cars repaired.

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Sandra M.

14 August 2019

Its a bit overwhelming situation when going through a car accident but working with the correct people makes it all less stressful I had the best experience working with Allison Poyer she worked with me through the whole process, she showed great customer service, she's very friendly, professional and even though I did not get my repairs done I do recommend her. I would of given her 10 stars if I could. More...

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Joy M.

12 August 2019

Even when the service you need is not provided by California Collision. you can count on George to recommend an excellent business from his network. You don't have to collide with another car to connect with excellence. More...

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E. D.

12 August 2019

I went Cal. Col. for an estimate after my wife hit the side of the garage backing out my Lexus. Expecting $1000-1500 to repaint entire bumper, Ruben took it back and 10 minutes later it was like new. I was very impressed, they did not charge me. I would highly recommend them and will use them in the future. More...

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John K.

9 August 2019

Have brought vehicles there more than once (unfortunately), but will HIGHLY recommend working with Reuben.  One of those guys who actually listens (and understands) your concerns, limitations, and is very respectful of your time and needs.  Always communicates eagerly and with a smile...and most of all, gets the job done right! More...

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Jennifer O.

3 July 2019

After a search on Yelp, I headed to California Collision and the reviews are spot on. I was greeted with a huge smile by my service adviser Allison P. Allison went out to the car, took some pictures and got me an estimate very quickly. She explained the entire estimate including the fact that the insurance company would have to review and approve and that once they got the bumper off, there could be more damage but they wouldn't know until that time. Allison also gave me a spot on estimate of the time it would take to get the car back - that is a pro. I made an appointment to get my car in for the work. While my car was there, Allison provided frequent updates via text and made sure that I knew where they were in the process. She handled everything including a supplemental claim due to a bumper cover that did not fit the way they wanted it to. When I went to pick up my car (exactly a week and half later as Allison had said), my car looked brand new both inside and out!This is an A+ establishment with quality results and amazing customer service. I am extremely happy with my experience and HIGHLY  RECOMMEND the California Collision team. To the owners - you have an amazing business from start to finish. Kudos for getting everything right. More...

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Eppler D.

26 June 2019

The California collision slogan is "we handle your crash with class". The slogan is a perfect way to describe my experience.  From the initial quote all the way to completion, I was totally taken care of.  I needed a simple paint job on a project vehicle.  All I said was make it look nice.  The paint and prep work exceeded my expectations.  I will always refer California collision to everyone I know. More...

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Jerold H.

22 June 2019

My experience with California Collision was simply amazing. My car got rear-ended when I was stopped at a traffic junction and dealing with insurance was such a nightmare but thankfully, a Yelp search led me to this awesome company.My service advisor was Allison P. She provided constant updates via email and made sure that everything was in order. She dealt with everything including the supplemental claim process. I was delighted when I collected my car, as it was detailed and looked better than when I first brought her in. The 2 bolts that were missing from my rear plate was also replaced for free, and was a pleasant surprise! If you are looking for a body shop that is honest and pays attention to details, you can definitely trust California Collision. More...

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Erick W.

8 June 2019

Great shop. Communicates well. Car looks brand new. They just are the best. Allison is a true professional! I highly recommend California Collision. Your car will thank you!

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Jennifer S.

4 June 2019

My experience working with California Collision was excellent! Reuben is great. He worked really well with my insurance, kept me up to date each week with my car's status, and was super friendly. I love this shop!My car came back looking better than new! I am super happy with the work they did and their attention to detail. Highly recommend! More...

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Sarah B.

3 June 2019

very impressed with this place! I got my car back last week. GREAT work! they even detailed it...my car hasn't been this clean in years. Reuben Is the guy to talk to. he was easy to work with and always kept me up to date. he was also extremely flexible with his time and went out of his way to help me. I hope I never need them again but if I ever needed auto body work this is the place I would use! More...

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Morpheus Tweaker Hunter

29 May 2019

I wouldn't recommend this shop to my worst enemy. BEWARE.... .BE. AWARE BE AWARE OF THE FACT THAT GEORGE IS A CORRUPT BUSINESSMAN. FELONIOUS BEHAVIOR IS NOT AN ACCEPTABLE BUSINESS PRACTICE More...

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Kevin Kerst

25 May 2019

Go elsewhere to a more professional shop

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Lynette E.

23 May 2019

Well.... I had to go back to California Collision, again.  3rd X.  This time for an attempted break in.  Not only did they pick up my car when I was in a bind, but when complete it looked brand new.  Love that they take good care of my baby.  Thank you George and Crew! More...

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Vanessa P.

2 April 2019

After going to a couple different places for an estimate I finally ended up at California Collision. Being a college student and knowing the prices body shops charge can be kind of scary. Kayla not only remembered me from when I originally got my car quoted, but so did Sean. Sean was super helpful and went above and beyond my expectations with my car. Thanks again guys, couldn't have done it without you! More...

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Zak A.

27 March 2019

The staff at CA Collision are friendly, fast and their quality of work is exceptional. Our vehicle was damaged in a hit and run and other shops quoted us 12 + days to repair the vehicle. Sean and George worked with our insurance to expedite the process and we were able to get our car repaired and back to us in less than 10 days. Sean was great to work with and very helpful, providing us with constant updates on the status of the repairs.  If you're looking for a great repair shop, I highly recommend California Collision. More...

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jasdeep g.

23 March 2019

Excellent customer service! Very friendly and really care about their customers. I mainly communicated with Allison. She was great about dealing with the insurance company and keeping me updated about the necessary repairs at every step of the process. Car looked brand-new once they were done. Even had it washed and cleaned! Highly recommend them. Shoutout to Allison! Thank you! More...

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Jackie R.

22 March 2019

I needed a small repair to my bumper. I worked with Shaun and he was great, friendly, responsive, kept me updated, and great repair to my car. Shaun did his best to get my card to me in a timely manner, having parts ordered before I even dropped my car off. Thank you California Collision. More...

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Joe B.

18 March 2019

California Collison is excellent! My car was damaged due to a hit and run while my car was parked. This happened on a Friday. I spoke with George the owner on That Monday, dropped the car off on a Thursday and had the car back in a weeks time. The customer service, the time put into fixing my car and providing a good experience was top notch. This is the company to go to to have you car fixed. They even coordinated and worked with the insurance company to make sure payments were received as well as updated throughout the entire process nothing needed on my end!Thanks George and the California Collison crew! More...

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Atman B.

14 March 2019

There are few other auto body shops in their neighborhood. I met one of those this afternoon for a really small body work for my Honda Accord, and that guy talked with an attitude. He was like pay a minimum of $X, I can't do it today and don't ask me questions or get bigger work done and pay even more. You feel like going to a different service shop.I drove further and came across California Collision. I had got some other auto body work done with them in the past and hence felt like checking with them once again today. The first thing is I try to explain the problem. Their reaction is OK, let me come and check what it is. With a smile and willingness to help. She walks to my car, checks the problem, drives the car herself to understand the problem, asks their mechanic to apply a quick fix, 10 minutes and done. Gives the key back to me. I ask the cost, and they charge me nothing. My review is not influenced by their not charging me anything but I am rather impressed by their willingness to help their customer, their smile on their face and of course the good work they did for me in a short time. You get the trust that they will do a good job for you. And from the price boards I saw at both the places, I can say that their prices are comparable but the attitude is a big difference.BTW, I am not a fabricated / bogus reviewer. I have only handful of reviews on Yelp, I live in Pleasanton and I am a software engineer and have no personal relationship with them. More...

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Amador I.

11 March 2019

Great service, and got exactly what I wanted.  Received timely updates from the team, so I wasn't left in the dark on what was going on and estimated time it will take to make repairs.  I feel the team went above and beyond a regular repair shop.  I highly recommend, and in a good way I hope not to have to return.Allison was great to work with, and answered all questions I had. More...

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Kazuko O.

6 February 2019

Sean fixed the side mirror of my car last December. It was very good.  I was really satisfied with the quality of work and the service. Today I brought my car in for the break light fix and he was so nice and replaced the bulb for free of charge!!!! More...

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April H.

29 January 2019

BIG THANKS TO CALIFORNIA COLLISION! I could not be more happy with my experience with this shop. I received  wonderful customer service from the first time I came in with my damaged car, and then to the moment I got to drive away with my beautifully repaired vehicle. One of their employees in the front, Alison, was beyond helpful! She was able to answer every question I had, she would call me multiple times a week to keep me updated on my vehicle, and she had strong knowledge of the business. The workers who repaired my car did excellent work that exceeded my expectations. I would highly recommend California Collision to anyone who needs collision repair and/or auto body repair because they will get the job done! Thank you again for the great work! More...

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Joel L.

28 January 2019

Definitely go to this body shop if you need to get your car repaired. Last year my car hit a box on the highway and I came to California Collision for repair. Sean has done a great job and my car looked like a new car. This time my car's bottom missed a clip and I walked in asking Sean for help. Sean took 2 min to put a new clip on the bottom. Great service and everyone here is friendly. Absolutely recommend this place. Wanna say thank you to all the people here.Zelong More...

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tommy d.

24 January 2019

George, Sean, and team were awesome! Was rear ended on 680 and they were on it right away! They worked out the details with insurance, helped me with a rental car and kept me informed every step of the process. Great communication, service and the finished work was good as new. More...

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Mackensie Perry

12 January 2019

I didn't end up getting my repairs done here due to complications with my insurance but I needed to applaud Allison's above and beyond customer service. She was an angel throughout the entire/complicated process of me going back and forth with my insurance company. I really appreciate her help and attention to detail during the initial set up and estimate process. You rock, Allison! More...

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Curt R.

4 January 2019

I dropped in before they closed for the day to get a quick estimate after some slight damage to my family's C350. Allison kindly greeted me and quickly went to work gathering all the details needed for the estimate. At every interaction I felt well accommodated and taken care of. Allison and the crew at California Collision are a perfect example of what all businesses should model their etiquette after. Long story short, California Collision knows how to treat their customers well and make things right. I would highly recommend them. More...

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Anonymous B.

27 December 2018

Very honest and great service! Alison is awesome - she is friendly and very helpful. The work and service exceeded my expectations. Thank you!

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Shaina B.

18 December 2018

California Collision delivered!!  We were hit, not hard but as you can see from the picture, it caused some damage.  CC was timely in their response & scheduling a time for us to come in, while it took their supplier a while to get the parts to them, once they did, California Collision reached out.  Not only did they deliver the car back to us, looking like new, but their communication & professionalism was on par the whole time.  Allison emailed us, almost daily, keeping us in the loop with what was going on (we never had to reach out & ask), she also responded quickly to any questions we may have had in regards to her email.  While the whole ordeal was rather inconvenient, California Collision made it convenient by calling Enterprise for us, having them come pick me up and then dropping the rental car off for me.While I hope we never have to use them again, we will if we have to!! More...

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Emma H.

15 December 2018

The team at California Collision is AMAZING!  They helped me with painting my security gates and they came out looking great.  Thank you for doing such a great job and for helping me out with the project.  It is nice to know such a great place exists in our community.  Couldn't recommend them more! More...

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David L.

13 December 2018

The folks were very friendly and worked with me to get some paint scratches taken care of on my car. They worked fast and were super affordable. I will definitely come back if I ever need to for other body work. More...

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Danny S.

7 December 2018

California Collision painted my motorcycle. The service was top notch, my motorcycle received a flawless paint job. I highly recommend you work with these folks when you have the need. The shop is high tech and extremely orderly and clean. Priced competitively but most importantly you can tell the owners care about their employees,  and making this the best experience they can for you. More...

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Yo Y.

6 December 2018

Shawn and his staff were very courteous from the beginning.   My car looks like it come out of the factory when they were finished.  This body shop has great detailers that know where to blend the paint lines when it's damaged.  I recommend taking any type of car here. More...

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Ladale S.

1 December 2018

This is by far the best collision company in the entire state of California. California Collision has personally fixed 3 of my cars. I've referred all my friend and family to them and they have all been treated like family. The work is 5 star quality, the employees are so warm and caring. The shop location is super convenient, and most of all; I've always been satisfied with their work, as well as     my friend and family. They treat you like your a VIP from the moment you walk into the door, until the time you leave. This is a top shelf company work a top shelf staff. I will always be eternally grateful to George Osario and his staff. Thank you California Collision. More...

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Jake S.

1 December 2018

Fast service and awesome quality.   This is my go to for auto body work.  There team is professional, honest and affordable.   I have used them for dent removal,  replacing lights, cleaning foggy/hazzy light coverings,  and body repairs.   Best in the business.   If you are looking for a bodyshop in the East Bay,  look no further,  California Collision is the spot! More...

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Mark F.

1 December 2018

I wish we could give 10 stars to California collision!! George and his crew are the best in the market and take care of you from start to finish. Thank you California collision for taking very good care of me and my cars both past and present. YOU GUYS ROCK!!! More...

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Bonnie D.

1 December 2018

They have my truck for repairs after being rear ended. Shawn jumped right in and got an estimate for the initial repairs to my insurance. He has called me at least once a week to keep me updated on the status of the repair. Great customer service and very nice. Top notch work.This isn't the first repair that they have done on my vehicles, and as long as I need repairs, I will be going to Ca. Collision. More...

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Bob F.

1 December 2018

I have had California Collision repair three different cars and each time they do a fantastic job and in a reasonable amount of time. The quality of the work is top notch but the thing I like the most is it is obvious they truly care about what they do and about their customers. When I was given an estimate of how long the repairs would take they kept their word each and every time. AAA+++. More...

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Susie G.

1 December 2018

George and his team at California Collision saved the day.  My husband had his new Santa Fe for TWO DAYS and shut the garage door with the back tailgate thing still up....California Collision was able to fix it with a fast turn around time and saved us money too!We have worked with other body shops in the past before meeting George Osorio and his team and now exclusively use California Collision and refer them often.Thank you for being a high integrity business owner! More...

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Tara C.

30 November 2018

Love this place. Love Sean. Earlier today some lane dividers jumped out and swiped my car leaving some ugly reminders of my poor driving skills. I called California Collision and immediately felt at ease. I was able to make a same day appointment. The whole process was smooth and easy. I will be back the next time my poor car takes the brunt of my attention deficit disorder. Highly recommended!!!! More...

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Daisy Casas

17 November 2018

Great customer service! After being involved in a accident it’s hard hard to know who to turn to or trust. Luckily my boyfriend has taken his 2002 Trans Am to California Collision previously for another claim some years back and still had their number. Everyone at California Collision was so empathetic and concerned of my well being. That was the world for me, especially after stressing about my beloved 2016 BMW X1. Throughout the process the advisers kept me updated and informed. I am extremely happy service and they will be my go to for any of my auto body needs. More...

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Pamela Jacobsen-Pratte

13 November 2018

We have had the pleasure to work with the California Collision team on many occasions, as professionals and in the community. They truly are the leaders in their profession and can be trusted with the right advice and service at anytime. In addition, their generosity in the community is above and beyond. We have a non-profit called Girls Soccer Worldwide™ and because of George and his team, we are able to help build a computer lab for one of our schools in South America. Because of them, we are able to provide 5 years of internet for this school and ensure these students are set up for educational success! Thank you California Collision for being a driving force in your industry and ALSO caring about the community around you! More...

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Pamela J.

12 November 2018

We have had the pleasure to work with the California Collision team on many occasions, as professionals and in the community.  They truly are the leaders in their profession and can be trusted with the right advice and service at anytime.  In addition, their generosity in the community is above and beyond.  We have a non-profit called Girls Soccer Worldwide™ and because of George and his team, we are able to help build a computer lab for one of our schools in South America.  Because of them, we are able to provide 5 years of internet for this school and ensure these students are set up for educational success!  Thank you California Collision for being a driving force in your industry and ALSO caring about the community around you! More...

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David L.

7 November 2018

George and his team are incredibly professional.  They work with you every step of the way and have very high integrity.  I highly recommend them.

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Daisy B.

19 October 2018

Had a favor turn into a fiasco!  My bf borrowed my Audi A5 coupe to fill it up at Costco for me as a surprise.  He was coming home and surprise a big Escalade w long tow hitch was stopped at a green light in front of him so he went with traffic ran into the tow hitch jacking hole in radiator denting hood and hole in AC system!  $13k in damage but the car looks good as new and George even had it detailed for me no extra charge!  This is second time I had work here.  Great place communicated regularly to keep me updated.  Definitely recommend!  Paint looks like a perfect match no orange peel BS! More...

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Charles B.

2 October 2018

Sean is amazing!  He's totally about the customer and the situation and bends over backwards to make an unpleasant experience as pleasant as possible.  I've provided many 5 star reviews in my time but Sean tops every single one of them!1:  Daughter is involved in an accident and needs to be towed2:  Tow truck is en route and I call my usual body shop to let them know its coming3:  Usual body shop asks me if this is an insurance claim and I tell them no, it's on me to cover it as I had liability only. Body shop is suddenly full and refers me to a location in Milpitas (I'm in Pleasanton)4:  I google Body Shops in Pleasanton and up pops California Collisaion with 185 reviews and a 5 star average!5: I call Sean, he tells me to bring it on over and park it anywhere (Its after 5 pm)6:  Sean provides an estimate - clearly the car is totaled - and helps me find a salvage yard and even takes responsibility to ensure the pickup goes smoothly - I don't even have to be there!Sean has my body work for life. No question about it.  He and his team are truly awesome. More...

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Valerie F.

6 September 2018

California collisions did a seamlessly great job on repairing the damages to my car. All the scratches were gone and the paint job was flawless. However, I did notice a small white paint mark on a black exterior portion on the car near where the damage was. I tried wiping it off, but it doesn't seem to come off. My car is only 3 months old so it's quite new. I also noticed quite a few fingermarks and had to wipe down my gray interior because it had scuffs and dirt marks, but they were easy to wipe off. More...

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Pamela B.

5 September 2018

I had the unfortunate need to seek a collision repair. I diligently combed through reviews for various places before happily selecting California Collision. SO GLAD I DID!All of the staff was courteous and pleasant. Allison was really helpful in scheduling me for an estimate. Sean was great with explaining what the next steps would be. I had never been in a car accident- so I had lots of questions. They even helped me get set up with a rental car, and had them pick me up. There was an unforeseen delay in the time it would take to finish the work on my car- totally not in the control of CC- just how my insurance worked. They give updates twice a week- and as promised- I did receive calls. My car was returned to me just like new. My experience was great! Shout out to all the staff at California Collision-  you not only took care of my car, but you took care of me too. You guys helped make the unfortunate experience of having been in a car accident as easy as it could have been for me. This place runs like a well oiled machine- no doubt due to their experience in handling difficult claims but also a clear reflection of the owner himself. I felt like they valued my business and my time and handled my claim with pride in their work and with true professionalism. I hope to never need collision repair work again- but I would definitely recommend this place to anyone who needed it, and would return again if I was in the situation to require it. Thanks CC!Waiting room is clean, smells good, has lots of magazines for the gents and the ladies and lots of stuff to drink- very customer friendly. They clearly make an effort to take care of you on the front end of their business, and of course on the actual repair of your car. More...

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Armont V.

5 September 2018

The team here really just gets it. Sean and his crew are amazing. At every interaction with any individual, I felt accommodated and taken care of. While my car was being worked on they also called multiple times just to update me on the stage of repair that the car was in. Then the workmanship. Holy smokes they're good. It looked better than new if that's even possible. I am very picky with any work that's done on my vehicle and Sean and his team surpassed any expectations I had. Really a job well done and a great customer experience. Will be back if I ever need to and will certainly recommend any family and friends to go here. More...

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HAnnah D.

4 September 2018

Absolutely wonderful place! Great customer service, excellent end result. This is the second time I've used CC and this rating has been consistent for years. They go above and beyond with insurance or out of pocket work. Greatly appreciate them! They are a gem. More...

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Michael M.

15 June 2018

I was having a bad day and began disappointed with my experience. However, the office staff and the owner, George, went out of his way to make sure I was a happy customer by the time everything was resolved.Not every repair is done correctly the first time - sometimes stuff just happens. However the magic is when you find a company who understands how to treat customers well and make things right. California collision do great job today! More...

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Emily M.

18 May 2018

What a great team there is at California collision. Recently moving to the area it's intimidating to find new places to make repairs on my car but after reading the many positive reviews about this place I thought I would take a chance. Shaun and Brandi were fantastic to work with. Their positive energy through the whole process definitely made things easier. Will definitely come back (hopefully I won't need to) anytime I need their services! More...

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Evelyn R.

16 May 2018

It doesn't get better than this place to get honest good work done on cars.  I had a motorcyclist decide to bump into me and leave a dent on the side of my car. Thank goodness he was ok and the damage was not too bad. I went to California Collision to see if they could fix it. I spoke with Sean and he was beyond kind to me and told me that they wanted to refer me to a better guy to repair the impacted dent on my car because of the type of work. AND THEN Sean asked me about my headlights and if I would like them fixed really quickly. I immediately said yes and my foggy lights were fixed in less than 10 minutes as well as he buffed out the motorcycle's paint marks on my car at the same time. Is this guy Superman in his off-hours WOW, what great work and honesty, something you don't see often with car repair places.  Huge shout-out to George, Christina, and especially Sean !!!! More...

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Daniel Z.

7 May 2018

California Collision is a pretty good shop I'd say. They're a bit pricey though -- I paid $95 to have a tow hook cover cap painted on my '09 Mercedes and a decent amount of that came from prep work which shouldn't have taken that long per the invoice, but  the color match was spot on so I'd probably do it again if I had too just because I'm very particular about paint matching. Service is good and turnaround time isn't too bad either. More...

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Ron S.

4 May 2018

I recently had my car worked on and couldnt be happier from the communication, updates on what stage of repair my car was in.  Doesn't get any better

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Jason S.

26 April 2018

Amazing service, very reasonable prices, and they did a stunning job. I went to a few other body shops before choosing California Collision. The people here were friendlier and actually honest. I had other shops trying to paint things that didn't need to be painted, and just charging way to much. I definitely recommend them. More...

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Chiristina R.

31 March 2018

I picked up my car yesterday and could not be happier! The work is fantastic! Like new! I received calls on Mon/Thurs every week with updates and if there was anything additional Alison called me sooner. Sean even called me once when I called Alison with a question she couldn't answer, which was very much appreciated. Their response time is insanely fast and the customer service was exceptional. I hope I never need collision repair again, but if I do, I know where to go and where to send others! When you are dealing with crappy insurance companies, it's great to have a body shop fighting for you. I'm so glad I found CA Collision on yelp! More...

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Jim W.

13 March 2018

From the annoyance of a car accident to the straight forward quotes and honest work, it doesn't get much better. It's not just fixing a car, it's fixing it right. Restoring a vehicle to the same condition as it was before an accident is not just about cosmetics to me. It's about safety. And here, I trust California Collision. More...

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Melissa G.

9 March 2018

I just brought my car down here to get a quote for repairs needed. Sean was super helpful and actually fixed my damage on the spot! He used some paint thinner, compound and pain and touched my car right up! He saved me at least my $1000 deductible and more! I would highly recommend this place as their customer service was fantastic!  Thank you Sean! You made my Friday! More...

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jenny h.

1 March 2018

I chose this shop by default because I had an accident nearby.  We did not do repairs here because our car ended up being totaled.  But I give this place 5 stars for their customer service.  The staff here was professional and organized.  Allison was very friendly and helpful through the whole process, including dealing w my insurance.  I highly recommend this place. More...

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Jeff R.

8 February 2018

These guys run an impressive operation here with a process and the proper equipment. They gave me options and let me know the impact of each one so I was able to make the best decision that was right for me. I recommend this place to anyone who needs body work done to their car. More...

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Jill S.

31 January 2018

Wonderful customer service! George answered my questions via Yelp, Sean helped me from the moment I walked in. Great customer service. My car looks brand new again. Sean also noticed my driver's window wouldn't open (was like that for 2 years and was very inconvenient). He thought it might be the switch, asked me if I wanted if fixed, I said YES, he installed the new switch and realized that wasn't the problem so he didn't charge me for the part. In the meantime, he managed to get the window working for now. He gave me an estimate for a fix when it goes completely out. Great place!!! I couldn't get in to pick up my car on Friday when it was ready. Sean told me no problem, he'd come in on Saturday (they are closed weekends) so I could pick it up. Great place! More...

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Steven P.

28 January 2018

I had to get the front of my car repaired after some damage on the front driver's side was done to it. I went to many shops around the area but California Collision had the best price and with a team that seemed like they knew what they were doing. During the repair Sean and his team kept me up to date with what was going on and it was completed on the planned schedule. When I saw my car I was surprised at how great a job the team did. I will definitely be coming back here for future jobs. More...

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Summer K.

25 January 2018

Sean is awesome!! I went there yesterday to get a quote, and Sean came to help.  He was very polite, patient, friendly, and helpful.He found my car has some other scratch, he helped to clean and made it look much much better.  I was so surprised that he helped me even I didnt ask for, and he didnt charge me for that.The price of the quote is also very good.  I never know going to auto body shop can be a happy experience. More...

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Carol H.

24 January 2018

My husband was hit by another driver in an intersection and damaged the front left bumper of his Toyota Prius.  We took the car in to California Collision for repairs.  My husband is disabled and drives a specially equipped car, so he was housebound -- or dependent on me to drive him -- without his car.  He thought it would be back in a day or two.When George Osorio and his team took off the bumper to repair it, they discovered much more damage below the bumper, requiring the ordering of new parts.   While it would have been easy for George to promise the car would be back on time, he told us honestly how long it would take to get the parts and repair the vehicle.  While my husband was disappointed by the delay, we both appreciated George's straightforward and honest approach.The fifth star of this review, though, was reserved for the fact that -- when the car was finally completed -- George personally drove the car from Livermore to Brentwood (a good half hour plus each way) to deliver it to my husband.You don't find service like that with just any auto repair service.  We HIGHLY recommend California Collision. More...

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Brian C.

16 January 2018

Wanted to give a shout out to Sean for helping me today with a cracked bumper I came to get quoted. He helped push it back into place, clip it back in, buffed out the paint scratches, and gave me suggestions on DIY fixes for the rest of the damage, all without charging me for any of it! I came for a quote and left with most of it fixed. Thanks! More...

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sharon m.

15 January 2018

WOW,  honest and great work.  We took our car in for a cracked rear view mirror to be changed.  They gave us a quote, we accepted it and ordered it.  They said they would have to paint it if needed and then we could come have it put in.  The quote was including painting.When we got the call to come and install it they told us they were able to get it factory painted, and lowered the price.We would have never known they did not paint it, and would have paid the higher price, but they are HONEST and lowered the price to take off the labor for the painting they did not need to do.GREAT WORK too.   I will never go any other place after this.THANK YOU. More...

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Dean L.

12 December 2017

This is the best shop around I've been going there for years I wouldn't go anywhere else from classic cars to SUVs they do it all looking forward to the next car show they have

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Joe M.

2 November 2017

California Collisions definitely made my experience with a 5 star shop very good. George and his staff are top notch.  They definitely show what great customer service is all about. From helping me deal with the adjuster to keeping me updated weekly  on progress on my truck. They have a customer for life. If you ever get into a fender bender or something worse they will take care you! Thank you again California Collision! More...

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Stephanie F.

30 October 2017

Wow!  Three places including the Nissan dealer said they couldn't help me!  The bolt on my Murano back door came off and the door wouldn't close!  The job might have required the bumper to be taken off and cost thousands of dollars, but Manny and Sean were able to fish it out with a magnet and secure it!!   It's not often integrity, talent, and kindness show up together!!  I highly recommend California Collision for any needs you may have!! More...

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Nancy Glatt

19 October 2017

George and his staff are great! I took my cars to California Collision several time, each time they take care of every detail.

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Lucy M.

8 October 2017

Great initial impression. I picked up my car just before closing time and didn't see that the clear door guard was missing. The rubber seal under the hood is also not flush and the paint is buffed so thin on the passenger doors you can see silver primer on the edges of the doors. Not only have I stopped over in person and pointed the paint and trim out to Shawn he assured me he would send someone out to me to replace the door trim and since then there has been zero follow up despite emailing him and leaving messages. California Collision actually kept my car two days longer as Shawn boasted that no cars leave their garage until he personally inspects them and he wanted to make sure things were right. What happened in my situation? This is unacceptable! Revision to my review and months overdue. I learned that Shawns child had been very ill and he hadn't realized nobody had followed up with me. Shawn and his team made everything right and my car looked better than I had imagined. The attention to detail following my return visit was impeccable. Thank you California Collision. More...

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Ramkumar G.

6 October 2017

This has to be amongst the best in the business. Sean does a great job taking care of whatever the car needs and he focuses on the customer's needs as a top priority. You will sense it all the way through the process. More...

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Navin K.

16 September 2017

This review is about two things: Yelps incredibly convenient Request A Quote feature, and the amazing establishment it led me to earlier this week - California Collision in Pleasanton. I absent mindedly scraped the front edge of my car two evenings ago, and a couple of plastic thjngamajigs popped out. The damage was minor, not worth filing an insurance claim for, and I was planning to ignore it. My better half, knowing that driving around with a loose bumper would slowly drive me insane, suggested a couple of local car repair shops I could call for a quote, including California Collision. The next morning, after dropping my daughter off to school, I got on the Yelp page for California Collision and noticed the "request a quote" feature. So I wrote a short description, uploaded a couple of pictures of the damage and the plastic thingamajigs, and hit Send. Rinse, wash, repeat for the second repair shop my wife had found for me. That's when the fun started - the Yelp app suggested 10 other shops which could also help. I picked the best three and hit send - the whole exercise took less than 5 minutes. Within ten minutes, I had heard back from George from California Collision and the three repair shops Yelp suggested (the second local repair shop still hasn't responded). California Collision had the most comprehensive response and the most reasonable price, plus they were local. So I let the other three repair shops (in Hayward, Fremont and Sunnyvale) know I was still shopping around and was likely going to stay local, then called California Collision to make an appointment. Then things unfolded like clockwork: - 8:25 am - Kayla answers the phone, listens to my story, and calls me back with a time to bring my car in later that day. - 11:35 am - I stroll into California Collision and check in with Kayla. She pulls in Sean, who looks at the damage and agrees to honor the original, extremely reasonable, quote I'd been given that morning by George. I proceed to hang out on one of the cool leather sofas inside. - 12:15 pm - I drive away, the damage having been repaired, the paperwork taken of, feeling on top of the World! Thank you Yelp, for your incredibly convenient Request A Quote feature, and thank you California Collision - George, Kayla, Sean - for making sure I'm not driving around town with a loose bumper, slowly going insane! More...

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Mark O.

6 September 2017

Had the unfortunate opportunity to require a Body Shop and the incredible opportunity to use California Collision. They are far more than thorough and professional. Brandy took my call and took control, handling everything from getting the car to them, handling the Insurance Claim and making sure all charges were categorized and explained.First Rate experience More...

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Will G.

28 August 2017

My mustang was T boned I spoke with Sean and the car was inspected and quoted quickly. Everyone knows insurance can be difficult to deal with but sean handled the whole process keeping me in the loop. Brandi and kayla were great too, answering any questions i had and updating me every few days. The car looks great and am happy the team at California Collsion was so cool and helpful. Hope not to get in another crash but will definitely be back if i do. Thanks again! More...

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German Zarate

24 July 2017

George and his team were very helpful. I wanted to get some work done on my car, and he gave me his honest opinion with everything. I trusted him with my baby and when it was done it looked like nothing ever happened. I can not thank you enough for this experience. I recommend this shop to anyone needing their car to get worked on! More...

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Raghu J.

15 July 2017

I had a fantastic experience at California Collision. Sean and team were extremely friendly and go the extra mile to ensure customer satisfaction. I was having a bit of hassle dealing with my insurance company but Sean and staff stepped in and not only ensured the work was done on time but also helped with facilitating a car rental. Overall I would give them  five stars and would highly recommend to anyone needing body work. More...

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Katherine F.

24 June 2017

They did a great job making my van look new after my husband swiped a parked car! I had to also write a review after I read this Pleasanton Weekly article about them. What a wonderful group of people giving back! A lot of people don't realize how many of those around us are barely getting by. More...

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Wendy Westrope

22 June 2017

California Collision was wonderful and gives back to the community. Like to thank George & Christina for their generous donation - Car for my mom Donna Kreutzberg was a blessing for her and badly needed. Great Company & Owner's thanks from Donna Kreutzberg and Wendy Westrope & family.... More...

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Francisco Beltran

12 May 2017

Very friendly welcoming knowledgeable staff � Their work is amazing!! � Highly recommended!!��

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Jennifer Jost

12 May 2017

Everyone is so very helpful with weekly updates and information when i had a question and trying to track down the adjusters and find my car from Gieco! Lost for 10 days in their tow yard. They go to bat for you with the insurance company. More...

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Atiteca S.

4 May 2017

This place deserves the 5 star rating they have.The other day i had to go to Pleasanton for a meeting.  I don't know my way around this place, having been there maybe thrice.  Going down the freeway i noticed my hood popping up.   Uh-oh, this ain't good.  Pulled over and opened and slammed it shut, but then it started doing it again.So drove with emergency lights flashing and arrived at destination.  Got out cell phone and looked up Collision.  I spoke to Sean there who told me that they closed at 5, and would wire it shut free, so i could get home.  Yikes, couldn't get out of the meeting until about 4:50 and it was not that close.  I called and they said they'd wait for me.  \     Well, got there about 5:20.  Sean came out with a big smile and greeted me.  He looked at my car and said "bad damage due to that collision you had.  Inside is smashed out of shape.   But i can fix it for you."  I asked how much and he said "No charge".  WOW.  He stayed late for me, and no charge.     I had a seat in the waiting room (which was CLEAN! and NEAT!  Not like a lot of the places on San Pablo Ave. in Berkeley, which are FILTHY!).  Thankfully they have air conditioning cuz it is HOT back down in Pleasanton.  After a few minutes he said it was ready.  I don't know exactly what he did, but i got home without it popping up again.  It's been fine these past few days.  Even if it had a problem, he did the work free, so how can you complain?    THANKS SEAN.  This kind of customer service is RARE nowadays.  Many places just take your cash and don't even say thank you, or count back the change, but this guy actually stayed late for me and helped me out FREE.  I give them 5 stars with no hesitation. More...

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Ja-ke A-revalo

20 April 2017

Repair Work was sublime coupled with excellent customer service, California Collision in my humble opinion is one of the best if not the best here in the Bay Area!!

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Dennis D.

15 April 2017

They guys from California collision know escatly what it is their doing... brought in my vehicle after some idiot decided to test out if his car has a good ramming power then hit the crap outta my car... My was on life support then the boys at California collision did what they do best fixed my vehicle to board line brand new and here is the kicker money from the idoits insurance paid for it but with such a cheap price paid for it and had a little below half of it to myself... So once again THIS GUYS FROM CALIFORNIA COLLISION THEY KNOW WATS UP... More...

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D'Angelo B.

15 April 2017

These dudes are the best and take care of your car make it look like it's brand new and if you can't get a hold of your insurance company you let these guys know they will take care of that for you

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Brianna D.

28 March 2017

Had an incredible experience! Walked in without an appointment to get a quote for the damage on my vehicle. While I can't afford to fix it right now, they gave me a temporary fix for free! I will definitely be returning when I'm ready to move forward. :) super friendly and understanding staff as well. More...

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Molly S.

14 March 2017

George and his team continue to impress and go above and beyond. He has helped me with my other car and has done work for the inlaws as well. He was able to buff out something on my car in minutes and made sure I got to my appt. on time. Thanks again for taking care of me in a pinch More...

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Alicia C.

23 February 2017

Getting your car broken into is NO FUN. But George Osorio makes it a heck of a lot easier to get back on the road like nothing ever happened. Thanks so much for such amazing support and service at California Collision. More...

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Alicia Candelaria

23 February 2017

Getting your car broken into is NO FUN. But George Osorio makes it a heck of a lot easier to get back on the road like nothing ever happened. Thanks so much for such amazing support and service at California Collision. More...

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Jc C.

13 February 2017

Last January (2016), I reviewed California Collision and awarded all grades as OUTSTANDING and EXCEEDING EXPECTATIONS. As my luck would have it, the same car was rear-ended 364 days later. This time, I didn't have to research and interview repair facilities. Without hesitation, I enlisted my TRUSTED and HONEST Auto Collision professionals/experts at California Collision to handle the repairs. Again, another FLAWLESS performance from the California Collision team. They took care of the repairs and handled all communication with the insurance company. As we know, that can be quite the task in itself. Sean presented me with my sparkling clean car at pickup in the typical friendly and professional California Collision manner! If you need collision repair on your vehicle, do yourself a HUGE favor and give Sean and staff a call at California Collision (925) 484-0111. More...

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J P.

7 February 2017

This place is Great! My passenger door was not closing properly. I had my dealership look at it and they tried giving me some run around and crazy overpriced estimate. I brought my car here and George helped me. He took a look at the door showed me what he expected the problem to be and told me how quick he could get it done. The next day in about an hour it was fixed!They know what they are doing. Do it right and don't waste your time! I highly recommend this place. More...

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Nick R.

4 February 2017

If you could put more then 5 stars I definitely would. Any problems with your vehicle or in need of a quote, George will definitely help you take care of business and get your car up and on the road again.  Very great people and hands down the best location. Anyone that's reading this what are you waiting for make your move and see for yourself. More...

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Maureen S.

11 January 2017

If anyone needs help with their car after an accident George and his staff are the most professional group of people to work with, plus they go out of their way to get your car back to you as soon as possible ! I would give them a 5 star rating!! More...

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Nikhil B.

12 November 2016

This week for the first time I took my 06 corvette to California collision to get the rear bumper replaced, front hood painted as well as the headlights restored.The folks there were a pleasure to work with especially Sean.The price quoted was very fair compared to some other body shops in Dublin/Pleasanton area.They did a great job with the paintwork and the headlight restoration including replacing the right indicator bulb.Sean also waived some of the labor hours cost for the headlight repair/restoration since in Corvette this requires disassembling the front bumper. Also when I showed some minor rock chips on other parts of the car ,they fixed it without any additional cost.They also have shuttle service which was very helpful (thanks Danielle!) and prompt in picking me up from work.If I have to get a car paint job again (hopefully not needed ) will definitely go to California Collision. More...

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Kathryn D.

2 November 2016

I can't say enough great things about this wonderful body shop! The owner George and Shawn and Alan are an amazing team of highly professional and motivated people who make sure that you get the best possible customer service, quality of work and really fair pricing.They are the best body shop in the area. I highly recommend them to people who care about the quality of the work and amazing customer service stress and problem free:)))) More...

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R.E. C.

29 September 2016

I felt compelled to write this recommendation because of the amazing service I had this week at California Collision.  I have to say that for a family owned small business; they are one of the most professionally run, customer focused I've ever done business with.We are preparing our son's car to bring to his college soon, new tires, brakes etc. and one of the things that needed repair/replacing was the under belly shield or guard- that covers and protects the engine and radiator. In Mustangs they are so low to the ground that he's pulled 2 off already by going too far over curbs or blocks in parking lots. This also popped the bumper out when pulling back over the curb or block.I went to CA Collision because of my mechanic's referral *R&C Auto, equally as wonderful-but also due to the 5 Star Yelp Reviews across the board. They did not disappoint. First of all it is a very nice and welcoming environment, professional, clean, organized. I was offered coffee and water in a really nice waiting area. They promptly gave me an estimate as a walk-in. In addition, with no charge at all Alan took it back on the spot to remove a bolt and pop the front bumper back in without my asking!!From what I'd been given prior, the estimate was fair so made the appointment. When I called to check on the car, I found out that the cost was $200 less than the original estimate because when they got it lifted they saw that a second part was in tact. A less ethical company might have just not told me and replaced it with the new ordered part anyway or worse, left it on and I would never have known. When I arrived Danielle at the desk and Alan assisted in showing me exactly what the issues were so that I could explain them to my son. The vehicle had been washed also saving me a much needed trip to the hand car wash! They also supply a shuttle if you need a ride! So, if you need any body work on your vehicle, this family owned business really exceeded our expectations, something rare these days. Ask for Danielle; she is the best and will set you up! More...

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Jason W.

23 September 2016

If the first time I went to California Collision was good, this second time was great.The back of my rear bumper was scraped in a hit and run and I brought it to California Collision for an estimate which turned out to be very fair and in line with my insurance company's expectations. I was again treated by the same amazing customer service as the first time and they thanked me for being a return customer. I received calls twice (as promised) about the status of my vehicle and came in after the work was completed right on time to pick up my vehicle. The entire experience of working with them and California Collision working with my insurance provider was seamless. The work was superb (no trace of any scrapes left) and they even removed a dent on the same panel for free and detailed the car. Talk about attention to detail!Now here's the catch. While detailing, they accidentally touched a relay in my tail lights to the car which threw off the wiring and caused my car to be unable to come out of park. HOWEVER, the representative I was working with (Alan) was extremely professional and handled the situation smoothly. The offered me a ride back to my office while they fixed the issue and then drove (with my permission) my car back to my office to drop it off just a short 2 hours later. They also said they would sync up with my insurance company and rental car agency in the case they needed longer than a few hours. I had no doubt that California Collision would handle the situation well and they did not disappoint. While it was a bit of an inconvenience, Alan and the crew turned it into yet another opportunity to prove how great their customer service was and how willing they were to go above and beyond.While I hope I never need a 3rd reason to get body work done on my car, if I ever do, I'll be coming back to California Collision. You guys have earned a customer for life! More...

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Faisal I.

28 July 2016

This place has the best customer service ever! Alan was tremendously helpful and honest. I scratched my car on the side of the garage and was quoted $1900 from some other place for just a couple of scratches. Alan fixed it with just applying polish and buffering it a hit and you cant even see any scratches now. This is now my go to for all car related problems. Perfect customer service!! More...

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U C.

3 July 2016

Fantastic service! Friendly, professional, and top notch work. I have used this shop twice - and I will definitely continue to use them. I'm very particular about my 2013 Ford Mustang. They went the extra mile to make my Pony just like new. More...

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Sheila J.

16 May 2016

I have never dealt with a company that have better customer service than this shop  I brought my car in and was willing to pay for them to fix my sun roof, which they estimated would be at least $700.  They thought my insurance company might cover it due to water damage so they helped me to call my insurance and got them to pay for it so I just had to pay my deductible, which was $250.  Once they started fixing the sun roof, they found out that it was a recall and found another garage that could fix it for me.  They dropped it off at that garage and picked it back up.  I ended up paying only $85 and they even detailed me car for me.  Amazing!!  I highly recommend this shop! More...

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Keith O.

5 May 2016

I want to take this time and really thank the staff at California Collision from the estimators to the front office staff they did a great job and taking care of me and my car they look out for me number one when the insurance wanted to use used parts they fought for new parts. They really made car repair little to no hassle from pick up of my rental to drop off of my rental it was it a breeze. The front office staff kept me informed as to the status of my vehicle on a regular basis when I picked up my vehicle it has been detailed and look brand-new thank you again California Collision can't recommend you guys enough. More...

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Frances H.

21 April 2016

I returned to California Collision to have scratches buffed out of my SUV.  They did another FABULOUS job.  Thank you!  Once again you've made me very happy! More...

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Meghan B.

10 April 2016

They were great! I took my Dad's truck here to get some work done. While moving, I got too close to another car's side mirror and left a "racing stripe" down the side of the truck. They were able to buff it out and you can't even tell! Looks great and they were super friendly and accommodating to get it taken care of quickly when I needed it. Thanks! More...

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Cassie L.

25 March 2016

I wish there were more stars to give them. They made my entire experience one of the easiest. I was a first timer dealing with reporting a claim and I had no idea what to do and was stressing about dealing with an auto body place in fear of getting the "girl up charge". George and his team made me feel so comfortable and explained everything they had planned on fixing and kept me updated even when my insurance company took forever. I couldn't be more appreciative of everyone who works at California Collision. Thanks again for the great work! More...

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Arun V.

5 March 2016

I have Nissan Leaf electric vehicle and met with an accident. I was looking around for body shops around Dublin and Pleasanton areas found California Collision with good reviews. I contacted George owner of the body shop, he is very friendly and cooperative on all aspects. The customer service with Danielle and Alan are great as they are contacting me for letting me know about the status of the car and progress on fixing the car. When I see the car back it was pretty good like new car. Thank you guys for doing great service.I Will highly recommend to my friends and in my circle who ever needs body shop for their car. More...

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Vijai S.

29 February 2016

My experience with California Collision was simply great. I have fixed the front bumper on my Mercedes and their service was outstanding. Everyone in the shop was very helpful. The car was delivered on time and I would definitely recommend this body shop to everyone. More...

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Asitha D.

19 February 2016

I don't usually leave reviews, but I feel that California Collision definitely needs one. I was recommended by our insurance broker to send my car here to get repaired and I had the pleasure of working with George and Alan. Their service and assistance through this process was amazing and I can't even begin to express my gratitude towards them and their team. Right from the beginning to the end, they helped me understand the whole process and even when the insurance company considered writing off my vehicle, they talked me through what I needed to make sure the insurance company was doing and how to get the most money back. I definitely knew they were on my side instead of the insurance companies which was amazing! Thank you guys... More...

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Geeta C.

17 February 2016

California Collision is fantastic. Professional, friendly, thorough. Alan worked with me and he was super awesome. Alan listened well, offered options, explained the process, followed-up regularly.  I wish they did more than just do collision repairs - i will love to take my car there for all my car needs. xo More...

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Rob R.

16 February 2016

This place is just top notch! The guys that run this place set customer service high on their priorities, and they really do such a great job in getting you the help you need. If you need a body shop in Pleasanton with people you can trust, California Collision is the place to go. More...

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Joseph V.

15 February 2016

I usually don't like to do review, but in this case I feel I must. When you find a place that meets and surpass your expectation it needs to be praised.From the moment I took my vehicle in this morning, and was met by Sean, very professional and courteous, to the time I picked it up this afternoon, it couldn't have been more  pleased with the entire experience.I went in for a detailing and when done my car looked better than the day it came out of the show room. It's a black car and as such kind of difficult to do a great job, but they did just that.My search for a body shop and detailing shop are over, I found my place.Thank you Sean for a job well done. More...

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Todd M.

11 February 2016

I have had the pleasure of working with California Collision for the past 4 years on a variety of projects; auto body repair, detailing and painting.  George and his team have always done an outstanding job.  They go the extra mile for their clients and I have referred many of my friends and business associates to them.  Keep up the good work! More...

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Rick C.

22 January 2016

My minivan was rear ended. Since we have a lift installed inside our van, that was used to lift a power wheelchair, it made things complicated. Sean helped me coordinated with the lift vendor coming to remove/install the lift, contacted the insurance company, and also updated me the status of my vehicle frequently. Sean and his staff are nice. I will definitely use them again and recommend them to friends who ever need an autobody work.** Since they are great, people like to use them. It may take a little bit longer to get your cars back.** More...

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Sandra S.

24 December 2015

I recently took a vehicle into California Collision to get it detailed before putting it up for sale. The level of service was outstanding. From dropping my car off and going over what I wanted to picking up (my what looked to me like a brand new) car. I am not sure I want to sell the car now it looks so good.I have referred friends here for vehicle damage repairs and they have all been extremely happy but I was impressed with the level of service for just a detail.Thank you George and team! More...

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Janet B.

10 December 2015

Brand new car...walked out to parking lot to find a dent in my fender. Went to a another body shop, who wanted to paint my fender and door, for a hefty price...I was so discouraged, then I found California Collision!!...Allan and his Team felt confident that could remove the dent without bondo & paint...WHAT A FANTASTIC JOB...LIKE NEW & GREAT PRICE$$.... More...

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Mike S.

2 December 2015

California Collision is 2nd to none!!!  I brought my vehicle into George at California Collision, and I was so impressed at how streamlined and stress free they make this process, but on top of the great service, the workmanship and attention to detail is top notch. I am very meticulous with my vehicle's, so I cant tell you how excited I am to have found a reliable, quality resource for any of my auto body and repair needs. Thank you George!!! More...

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Marcella T.

3 November 2015

I can't recommend this place enough! They are honest, professional, friendly, and they go above and beyond with their customer service. I have several friends as well as family members who have gone to CA Collision and they can't stop the praise!My husband got rear ended and they took him in immediately, provided him with a rental, shuttled him where he needed to go and his car came back looking better then ever.For those of you out there that don't trust auto shops I highly recommend coming to California Collision to ensure trustworthy, efficient, accurate, and stellar service! I recommend this place to everyone! More...

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Rachel G.

20 October 2015

CA Collision rocks! The staff is great, they are very professional and helpful at the same time. My car was rear ended while I was sitting at a stop light when a lady took her foot off the break and rolled her Range Rover into my BMW. It was a minor fender bender, but cost enough damage to crack the top of my bumper and leave a significant 2 foot gash on the back. The accident was 100% the other party's fault. The other party's insurance gave me the option of picking my own body shop, after a bit of searching on Yelp and through BMW forums, I found CA Collision. I'm glad I did. I worked with Sean, who's the other owner of the shop. Sean explained everything to me and took care of the entire claim. I just had to wait for the insurance to forward me all the claim information and everything was submitted within 2 days. Just like every other insurance company who has a client at fault, they always try to cut corners with the repairs. They initially approved the body shop to get a reconditioned bumper. After too many wrong orders from manufacturers, Sean went ahead and told the insurance to pay up for an OEM rear bumper from BMW. Also, for the duration my car was at the shop, the insurance approved me for a "economy class" rental (this wasn't gonna fly for a BMW being repaired). At this point, Sean helped me out and called the insurance and told them to give me a luxury rental! After one day, I got a call and the rental vehicle was all set to go.After picking up my car from the shop, my car was super shiny and detailed. The quality of work done by CA Collision is top notch! They even took the time to detail and shine the exterior and fully clean and detail the interior of my car! I couldn't be happier with the level of service from CA Collision! More...

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Renee Gade Huber

6 October 2015

Best body shop in the Bay Area. A+++++ brought my car in when someone hit me and they did a great job on the repair. Detailed the car too. Only place I will go in Nor Cal.

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Mark French

9 September 2015

This place is awesome! They took very good care of my car and their customer service is top notch! Thank you for the 10 star service you are the best!

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Lucky T.

31 August 2015

I had a semi-truck side swipe my car recently. Fortunately, the other driver's insurance claimed fault and offered to pay for repairs. They let me choose any auto body shop and after extensive research I decided to go to California Collision. They had great reviews and when I went there for an estimate the customer service was very professional and courteous! Their front desk and phone staff were very polite and courteous. The office was well organized and I was greeted almost immediately and offered drinks by the very nice receptionist.My experience was very smooth from start to finish. Alan was able to get the estimate done within minutes. I gave him the insurance information and he did the rest. I dropped off the car a few days later and the receptionist helped me get a rental car to help me continue my day. Throughout the entire repair process, Alan made sure to keep me up to date with the repair status regularly. They were even able to touch up some spots with no additional charge and gave my car a free detail service! When I picked up the car Alan went with me through all the notes and made sure I was completely satisfied with the repairs. The workmanship on the car is amazing!  They were able to make the car look brand new again! Overall, my experience at California Collision was excellent! I would highly recommend California Collision to my friends, family, and anybody else who needs an amazing auto body shop for repairs! More...

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C. F.

30 August 2015

Your teenage son parks too close to a boulder in Yosemite and scrapes almost the entire side of the car - whatcha gonna do....The guys at California Collison made it right at the lowest out-of-pocket cost possible.  There is a reason they have 5 stars out of that many reviews.  They strive for perfection and their great, friendly customer service is a bonus.  Their office is well organized and someone always answered the phone.  When they found my son's wallet in the car, they let us know right away and put it away for safe keeping with the cash and all inside.  Allen was a pleasure to work with - even graciously dropped me off and picked me up at home across town since I didn't have a ride...  They even touched up some spots for no additional charge and gave it a detailed cleaning - and those floor mats really needed it after Yosemite!They made an expensive, unfortunate mishap into a bearable one...  Thanks, guys! More...

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Rishi K.

18 August 2015

Well had a fender/bender (first time). Went to my insurance and they recommended me their authorized collision shop. However I yelp everything.I told Geico i will choose my own shop.so i searched and found California Collision to have best reviews. They had perfect score.My experience from start was pretty smooth.I was told in to drop in anytime during the hours and they will give me an estimate. I stopped by and with in 5 mins of wait Alan checked the car and gave me an estimate. I gave them what my insurance had approved and they said it matches theirs. Ok so we were all set.Dropped the car next day and got a ride back from them. Again they value your time so I didn't had to wait a single minute to get my complimentary ride back home.To me communication is the key here specially in jobs where things are being fixed or built.Both me an Alan decided that if something else surfaces then we will wait till my insurance gives approval.Alan found few more issues with vehicle once they took off the bumper. They reached to my insurance, got written approval and then started the work and I had to just sit and do nothing. All i had asked for was updates which I got regularly. That's why i said communication is important and these guys are great at it.When I picked up the car they went through all notes on what and how things have been done. I got couple of complimentary oil changes.All in all very nice experience from start to end. I would highly recommend California collision and Alan as he provides excellent customer service.Also I would mention their front desk and phone staff to be extremely courteous. When you call them you get the feel that they are making all efforts to earn your business. That first call gave me favorable impression of them and I took my car in.One more thing. I was told by my insurance that if I will go with their recommended collision shop then work performed will be guaranteed for life. GUESS WHAT California collision gives the same guarantee of their work. More...

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Sadee S.

15 August 2015

About 4 weeks ago I was in a car accident and i was looking for a good place to get my car repaired because this was my first time ever in a accident. I found California collision through yelp and I have to say that the 5 star reviews are all true. They did a wonderful job with my car and also detailed it as well. My car looks like new again! They worked with my insurance company and I didn't have to do anything, completely stress free experience!  They are very truthful and over all great people! I most definitely recommend this place! More...

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Abbey V.

14 August 2015

Not only did they show us their cost to buy the parts to fix our leaf but they also detailed and dropped it off.  Amazing customer service. I will not go anywhere else!

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Gerry A.

25 July 2015

We were pretty frustrated with the occurrences that brought us to California Collision: first, a delivery truck sideswiped my 1997 Honda Accord and then took off before my daughter could get the license number; then, we realize because of its age, we had dropped collision insurance. Ugg! But our faithful Farmers Ins guy recommended that we go to George and his team at California Collision. They were AMAZING!!! The staff was very helpful and friendly. Their work was incredible and they worked with us on the cost.  I would recommend them to everyone. More...

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Matthew M.

19 July 2015

Looking for a body shop?  You've found a great one. Spoke to Sean on a Saturday, and emailed pictures of my vehicle, and I had a rough quote that afternoon.  They came and picked up my vehicle from Union City, tested for frame damage and gave a final quote. The price did not raise any concerns, and there was no additional charge for pickup & delivery of my truck.  The day after the final quote, the parts came in, and I had my truck the following day.  (Replaced my rear bumper and bent brackets and supports)Why this place rocks:-Free estimate (why would you ever not take advantage of that?)-Answered the phone on a Saturday (great if you're a busy person during the week-Picked up my vehicle from my house in Union City for measurement for frame damage and repairs. (They would have even returned the vehicle after measurements if I decided not to go with them)-Kept me informed via email and phone calls every step of the process. -Delivered my car to my house in Union City, AND IT WAS WASHED. (With the water shortage and all this is a rare thing for my vehicle.  I was planning to wash it that evening after they delivered the truck, but I didn't have to!This is definitely the place to go for your auto-body repair needs.  Thanks again Sean, George, and all others who made this stressful situation a breeze to remedy.Best,Matt More...

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Cat T.

9 July 2015

Wow!! Talk about stellar customer. So polite and friendly. Having damage to your less than 1 month old BRAND NEW car can be a rather unpleasant experience. They were so nice and comforting. I wish my car manufacturer allowed them access to the software needed to fix my car. But it's too new. Go figure. They were super honest and forthright. I would bring all my future (hopefully none) repairs here. I even saw the faces of a couple of people picking up their repaired cars. They were really pleased. The best part is they are opening a detailing car wash next week. TESLA owners come here. They will make her perfect for you.Gotta love family owned businesses. More...

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Kevin K.

8 July 2015

I read all the Yelp reviews on California Collision and decided to check them out for myself. They are genuine, hardworking people that are completely honest with you about the repairs that need to be done. They also offer shuttle services to Enterprise and call you periodically to let you know how the repair is going. As a car guy, I truly appreciated George and Sean's quality of service and was glad to see my car returned as good as new! Thanks you to Sean, George and the mechanics! More...

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Anton C.

7 July 2015

This is the best customer service i've ever received, hands down. I was involved in a car accident and Sean made this a seamless experience. They ensure that every detail of the car is fixed and they go above and beyond what is expected. Not only did they fix my car, but they also detailed the whole car as well. These guys deserve recognition as the best. More...

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Andrea P.

19 June 2015

George and Sean have been awesome to work with,  going way beyond the call of duty to make sure that we are completely happy. I took my suv to them after an accident and my husband wasn't sure that it was aligned right even after the work was done even though the alignment showed that it was right. They did extra test drives and extra alignment checks just to make sure. They are awesome to pick up and drop off me or the vehicle and are perfectly happy to do so! I even got status updates! What a great experience and I completely trust their integrity and workmanship. More...

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Lauren N.

11 June 2015

Amazing service and quick turnaround at California Collision. Best body shop experience ever. Superb customer service interaction with manager, Alan Mora. Would highly recommend them for body and paint work as well as detailing services they offer. Reasonable pricing too. They deserve their five-star rating. More...

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Jake p.

1 June 2015

Based on Yelp reviews, I called California Collision instead of Diablo Auto Body.  CC definitely deserves its Yelp rep. CC was able to accept my emailed damage estimate and contacted Enterprise Rent-A-Car on my behalf when I walked in, so that their rep. was there by the time I left, 15 minutes later -- bonus points for that.When CC had to ask for supplemental payment (as the estimator, Sean, told me he would) after looking at my car, I arranged a conference call with the shop and my insurer, which Sean translated into finishing my job 1-2 days early (his guess). When I picked up my car, it was perfectly repaired and warranteed for as long as I own the car.  In fact, Sean told me to come back for a complementary detail on my headlight covers to re-polish them.  As a bonus, CC cut me a rebate check that paid for my car rental and then some.The front office staff was friendly, and the repair guys did an excellent job. Kudos to the entire staff at CC. More...

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Emily H.

1 June 2015

It took me two year to fix my car and I would wait the two years all over again. I was skeptical to trust someone with my car and making sure they do an awesome job without getting ripped off.  I found California Collision through my employer, knowing that I needed it done, I called them and put my full trust in them.  Sean is amazing. He told me my options from the get-go, being completely honest with the situation I was in. I left for vacation leaving everything and their hands and when I went to pick up my car, it was back to her normal beauty. The process was completely smooth and I couldn't have asked for anything better. They went above and beyond and I am forever grateful. Thank you Sean and the California Collision Team! More...

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Shrimant S.

4 April 2015

This is the shop you're looking for. I worked with Shawn. They were very up front about all that needed to be done and made sure the process was as quick and painless as possible. They provided weekly updates to make sure I stayed informed. They knew who I was and I really appreciate their manner during this whole thing. Look no further, this is the shop to take your vehicle to. More...

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Natalie L.

31 March 2015

Amazing, love finding little gems of locally owned businesses & supporting them! Best body shop around, George & his team make sure they take great care of you & you walk away 100% satisfied. Very professional and outstanding costumer service. They were on top of letting me know what they were doing every step of the way. I was amazed with how my car looked after, Lola (my car) looked brand new! If you are looking for high quality work and dealing with honest, friendly people California Collision is the place. Will recommend their services to anyone and everyone. :) More...

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Hillary J.

30 March 2015

THANK YOU TO SEAN AND THE TEAM!!California Collision is amazing! Thai review has been a long time coming!For years I put off replacing my front bumper which was damaged when I read-ended someone. I couldn't afford it and I was afraid of getting taken advantage of. I was referred to California Collision, and Sean took outstanding care of me. He went out of his way to work with me and make my experience the best possible. My new bumper is flawless and I will definitely be coming back to this fine establishment and wonderful team! More...

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Michael C.

16 March 2015

When our van was rear ended a few months back, I was looking for a repair shop which was close to my home.  I'm glad I found California collision from yelp, as they turned out excellent!  From the moment that I walked into the door, I was met by Sean who provided me with excellent customer service and made the whole process easy.  What stood out about the repair estimate was that he told me it would not be final until our van was visually inspected with the rear bumper cover taken off, in case there was any hidden damage that cannot be seen from the time the estimate was written up.  Other shops that I had gotten estimates from did not even offer to do this which I felt was odd.  Sean was always available to answer my questions and emails promptly during the repair.  Our van looks like new now and I"m very satisfied with the outcome.  I'll be sure to use them again if I ever need them again in the future. More...

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Richie C.

6 March 2015

Alan and Sean are the definition of excellent customer service. Although my vehicle ended up being a total loss, Sean was involved til the very end until my claim was resolved. I cannot thank these guys enough. I will definitely be bringing in my new vehicle here for any body work. There's a reason this place has 5 stars. HIGHLY RECOMMEND!! Thanks Sean!!!! More...

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April L.

16 February 2015

Discovered this wonderful business on Yelp and they did not disappoint!  We had an insurance claim which our insurance cut a 2 party check for the damages.  CCC was seamless and efficient!  The repairs were completed in a timely manner and exceeded our expectations.  CCC also detailed my car so that it looked like new!  Thanks for all your hard work!! More...

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mike c.

4 February 2015

These guys are the best, they do great work and they do all the necessary work with the insurance company so you don't have to.  They are very prompt and courteous and make sure that everything is taken care of to your complete satisfaction. More...

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Rachael L.

21 November 2014

Sean is AMAZING!!! I came in after getting my car crushed by an idiot who blew a stop sign and I immediately felt at ease. He looked at my car and gave me an honest opinion about what needed to be done to it. Sean negotiated best he could for getting all the repairs I needed, so it would be more affordable for the at fault driver who wanted to settle without insurance. After a couple hours of talking to the other driver, trying to settle and get my car fixed, I called Sean in a panic and almost in tears. He calmed me down, assured me that he would help and take care of me in any way he could. We talked about what I wanted, prioritized, moved some things around and came up with a new number to take to the settlement. I'm SO thankful that I had someone who genuinely wanted to help me, and not just take all the money (which is a lot considering the damage) and run. I'm sure Sean had better things to do than to sit there and listen to me cry and panic about what I was going to do, but he was incredible patient and if he was at all annoyed, he didn't show it for a second.I just hung up with him, haven't settled or done repairs yet, but considering how well they treated me and how much of a saint Sean has been so far, this review is 5 stars on their character alone.Great people, great company, honest, genuinely acts like they give a crap about you.5 stars and amazing karma for Sean. Thank you so much for everything you did for me to help and put my mind at ease. Top notch service and a genuine character.I'd recommend CA Collision and Sean to ANYONE. More...

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Shels B.

13 July 2014

It was already 98* at 9:30 am when I was involved in a 6 car accident where my car was totaled.  4 hours later, my car was finally towed, and was going to be held at California collision. A place I was not familiar with.  At the time, I was already a mess and highly frustrated as the person that hit me not only refused to give me their information, but I was injured and now out of a car.  I knew I still had to deal with all the insurance info immediately, as well as set up a rental, so additionally I wasn't looking forward to dealing with a car shop where I would have to endure listening to their version of  mumbo-jumbo they were going to tell me about my car while trying to get over on the $$ while I was in a temporary vulnerable state of mind not to mention pain.  Well I'm here to tell you, I couldn't have been further from the truth!  The minute I got out of the tow truck," Sean"  from California Collision made me feel like I was family! Right away he asked if I was ok. He asked if I had anything of importance that I need out of the car immediately so that I wouldn't be without it. He retrieved a few important items out of my car and put them in a bag for me.  He said not to worry that they will lock up the car and either I or they could retrieve the rest of the items out of my car and pick them up when I felt better.  Once in the office each of the friendly staff members greeted me with a smile. He gave me a short form to fill out, and asked if I wanted some cold bottled water! YES! As it was already 100+ degrees out.  But you would have never known from their comfy air conditioned waiting area! The form was short and concise, which gave me all the time I needed to contact my insurance and discuss the details of the accident right away. As soon as I was finished with my insurance," Sean" was ready to set me up in a rental car! YES, That quick!!  Unfortunately I only had liability on my car of 14 years which made obtaining a rental a little tricky, but with California Collision's dedication to excellent customer service, "Sean" was so kind to offer me a ride home and that as soon as the insurance got back with him he would get me into a rental as soon as possible!  Totally Old School Top Notch customer service! Before leaving, Sean gave me his card, and said if I had any questions to call him.  Well, several days later I did have a multitude of questions regarding the storage and release of my car.  Sean was not only easy to communicate with but was patient in answering all of my questions, not to mention very informative!  He also offered to direct me to some great buys when I was ready to purchase another vehicle!  My entire experience with "Sean" and with the friendly staff at California Collision has been AWESOME!  Their professional and friendly staff is honest and trustworthy, and the fantastic customer service they provide in which they accommodate all their customers with the utmost dignity and respect is nothing short of exemplary.  California Collision has ensured my experience with them to be an absolute seamless one!  I highly recommend them if you are ever in an accident and or in need of car repair! You won't be disappointed! Thanks again Sean & your staff for an absolutely wonderful experience during a very rough time!!  You guys are the BOMB!!! More...

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Honest ..

21 June 2014

Went to these guys because they had good reviews and we're close to my house.  4 days later my car looked perfect and was even detailed!  Alan provided great customer service and kept me informed throughout the time my car was being repaired.  Their pricing is also in line with what the repairs should cost, so you won't get ripped off going here.  I highly recommend this place and will be back! More...

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Deanna Mickley Ortuno

10 May 2014

We all know how great California Collision is with auto repair but that are also awesome with car detailing! Took my filthy bug in & now it's sooo beautiful inside & out! Also they dropped me off at home & delivered my car to me at work when it was done! It drives so much better when it's clean!! More...

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Jeffrey M.

10 April 2014

The whole team was super nice and very helpful throughout the entire process of get my glass fixed.  George was straight forward and honest about his estimate and how he likes to do things. If I ever need auto repair work done again I will absolutely go here. More...

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Leon Gundersen

9 April 2014

George and his team do great work. Everyone there is very helpful and professional.

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Tim T.

8 April 2014

California Collision, where they "handle your crash with class" and "satisfaction guaranteed".  These are 2 business slogans they use.  AND BOTH ARE 100% TRUE !!!  I have not been to any automotive shop, whether body or mechanical, where they actually treat the customer with dignity and respect.  Seriously.  That, alone, is worth its weight in gold.Handling with Insurance - seamless, and a breeze.Communication during repairs - awesome, always up to date.Quality - nothing more could be said here.  Top-notch.Service - when I picked up, my vehicle, the owner showed me the work they did, made sure I was 100% satisfied before I drove off the lot.Fulfillment - paperwork has handled promptly, efficiently, and swiftly, with everything explained to me.I never felt rushed, never felt pressured, never felt unappreciated or unimportant.  Not that I would want to, but if I ever get in an accident, I'd want to bring my car here, as they are 100% trustworthy !!! More...

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Josh G.

15 January 2014

George at California Collision and his team always step up to the plate.  The level of professionalism and service I get when I bring my car to his shop is the best I have ever experienced.  I highly recommend California Collision and I will definitely be a repeat customer. More...

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Shannon C.

12 January 2014

I took my Silver E350 Mercedes Benz in since my car was peppered by rocks kicked up by the gravel trucks on 580 driving to work every morning. As you could imagine it was not pretty, pitted windshield with hood and grill to match. George and his staff at California Collision took care of all the details from meeting with the insurance adjuster to working it out with the insurance company. It was a great experience and my car looks brand new and California Collision offers satisfaction guaranteed warranty on work performed. I was so pleased with the way my car turned out I referred my brother-in-law to see George for his auto repair a few months later. Thank you George and California Collision. More...

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glenn w.

11 December 2013

California Collision and it's staff are the most professional Crew/shop I have ever met. Talk about "attention to detail" They Get a A+++ for fixing the Crappy Job  the "Insurance Company's Body Shop" (aka their Slaves that slap on Bondo/body filler) did to my car . George and his crew FIXED EVERYTHING the other shop NEGLECTED, HALF-ASSED FIXED, AND the stuff they did do he RE-FIXED Because it didn't meet his HIGH STANDARDS. AWESOME AWESOME AWESOME!!!!! More...

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BOris S.

11 December 2013

Took my 2007 Mini Cooper to get serviced here. I was hearing a weird cracking sound in my car and I took it to the dealership to diagnose it. They mentioned to me it was structural damage and that I needed to get it diagnosed just for them to be sure. I was not going to pay and arm and a leg just to get it diagnosed! They even mentioned to me to it was my transmission! Dealership prices are ripoffs, so i took it to California Collision after reading some reviews on Yelp. Awesome service. The entire staff was really friendly and best of all, they were able to get to the root of the problem. All that needed to be changed was some mounts. These guys saved me thousands and I cant stress enough how happy I am with their knowledge. I received my car detailed and in excellent condition. Communication through out was great! 5 stars to California Collision. More...

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Suneet S.

11 December 2013

I recently needed a new windshield installed on my truck and was a bit skeptical talking it to California Collision since they do not offer mobile repair service. George and his team at California made me glad I brought my car to them!I dropped the car off, got a free ride back to work, and best of all, when the car was done, George personally brought my car to me and made sure that I was happy with the work.Unfortunately I've had to have my windshield replaced many times and while mobile service may have its advantages, taking my truck to George was the BEST experience - his team made it even more convenient than mobile repair and the personalized service was incredible!So glad I found California Collision - no more running around getting estimates - I am a customer for life!! More...

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Sahara G.

26 November 2013

George and Allen were great! I got hit on my driver side door and Geico (the other persons insurance company) was telling me that I HAD to go to one of there locations to have my car inspected before I could assign it to a body shop.  My coworkers referred me to George and when I called him he assured me that wasn't the case and that SAME day he came to my job,  looked at the vehicle, called back the rude guy from Geico I had spoke to, and reserved me a rental car with Enterprise! WoW! Awesome service.  When I went to Enterprise he was there waiting to make sure I got my rental car ok.  My car was ready in a week with a full detail, I didn't even recognize my car because it looked so good.  The week I was in the rental George and Allen kept me updated and did all the talking to with the adjuster. 100% mess free.  I work at Farmers Insurance and I am going to recommend all my customers to this body shop. More...

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michelle H.

26 October 2013

We had a great experience with California Collision.  Needed to fix the bumper on our BMW, damaged by our new-driver son.   The price was reasonable, scheduling was easy, the work was finished when promised, and the bumper looks new.  Will definitely use this shop if we need body repair again. More...

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Angela B.

29 September 2013

Well I should have done a review for these guys a few months ago but life got in the way and kept me busy. So back in February someone runs a red light hits me in my 1 month old brand new dodge dart. I take it to a shop recommended by my insurance company (gieco). The shop I took my car to in February did the worse batch job I have ever seen. After going through a major headache for 3 months with them I ended up taking my car to California collision.  They repaired all the botch repairs, and had it all completed in a couple of weeks. It took that long due to parts on back order since my car was so new. George and his son Allen (hope I spelled it correctly) are so great! They called me with status on the repairs throughout the entire time they worked on my car. I was so happy once I was able to pick up my car! I was in manufactures brand new condition! More...

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Alberto O.

23 September 2013

I had California Collision fix a few of my vehicles over the years and they've always done a fantastic job.  I really enjoy the attention to detail and world class customer service I receive when I go there. George and his team are very willing and able to accommodate the repairs to my schedule and even picked up and delivered the vehicle for me when I've worked with them.  What really impressed me about California Collision was that they aren't just another auto repair shop and they really go out of their way to make customers feel like family. The last vehicle I had fixed there came out looking brand new.  I hadn't seen my car look so clean and detailed since the day I purchased it from the dealer.  Good job California Collision, keep up the great work! More...

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Alan S.

21 September 2013

I recommend anyone who needs help on their car to George's team. I took in my 2003 Jetta GLI after being in an accident that split my rear bumper in half and caused some internal damage This being my first accident, I am so glad I went to George for the help! They're professional and informative and I felt like I knew that my car was being well taken care of. At the end of it, I was very pleased to see my car looking better than before since my car had several nicks and scratches and those were all gone as well. Not to mention my fogged up headlights needed some cleaning and he took care of that too! Definitely appreciated the care he gave me and will come back to him for more help! More...

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John D.

29 August 2013

I have a 2000 Mini-Van that was in desperate need of a detail.  I almost felt that the carpets should just be replaced (if that was even possible), but then thought if it was it would be too expensive.I really didn't know what to expect as the condition was so bad, but I was more than pleasantly surprised with the results!  The interior is unbelievable clean and is as good as I could expect for a car this old.  The exterior looks awesome as well, but the body has some wear, nicks etc... that is expected.More importantly the service was excellent.  From my initial e-mails being returned promptly to being offered coffee when I brought the car in to being done on time.I highly recommend you contact these guys if you are in need of their services. More...

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Sarang K.

12 July 2013

Hey everyone, I have gotten in two accident and both times were in two different cars. One Toyota Yaris 2010 black and now VW Jetta 2010 white, and they repaired and cleaned that car as if nothing happened to it. I mean they work is amazing and well detailed. I would really recommend everyone to go to California Collision to have their car fixed. If there was a score out of 100, I would give them 100 out of 100. California Collision team keep it up, I am very happy with your service. I am differently coming back to you guys. Thank you for your work. Really love it. More...

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Steve C.

1 March 2013

I had a wonderful experience doing business with California Collision in Pleasanton.They were very helpful in getting the rental car set up and waiting for me when I arrived. Also when additional repairs were needed on my car the Owner George was very helpful in getting my insurance company involved with me on a conference call! Finally when I need to bring my car in for additional work The owner of the Shop picked up my car at my home in Hayward and drove it to the shop in Plesanton then back to my home! I never had to do anything, that's what I call service. George is an honest business man that you can trust. I would highly recommend California Collision. More...

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Jason S.

11 February 2013

I was referred to CC by my mechanic Tri Valley Automotive in Dublin. As soon as I met George (the owner) and his team I felt comfortable. They diagnosed the problem and walked me through exactly what needed to be done. Our Dodge Durango started  acting crazy. The lights on the dash started to light up out of nowhere and we noticed that there was water on the carpet but we couldn't figure out what the problem was. It actually starting smoking one night so much that we thought it was going to catch on fire. I took it to my mechanic who ran some tests but couldn't pin point the issue at first. We suspected that there was water leaking in and causing some fuses to short out but we couldn't pinpoint the issue because by the time we got the car to the shop it was drying up so the problem disappeared. We first thought it was a leaky windshield that had recently been replaced so we had it replaced again (for no charge by our insurance co. AAA) but that wasn't it. Eventually we determined that the water could be coming in through the sunroof (although this wasn't visible) so we took it to California Collision. As soon as George took a look at it he noticed the leak. He showed us how the water had been coming in through the sunroof and was rolling right down the side of the windshield and into the fuse box (shorting out the fuses) and onto the floor which was causing mildew. He immediately told us to contact AAA and open a claim and he'd take it from there. George and his team dealt with the insurance company for me. When AAA tried to strong arm me at first he told me how to handle it and everything went exactly how he told me it would.  They ended up replacing the carpet & pad , the headliner and a new transformer -which was blown so there was no sound coming from our radio. They dealt with the insurance company as well as the dealership in ordering the new carpet and new headliner which had to be special ordered. I did nothing!! Every day or two George's man Alan would call me and update me in detail as to their progress so I was in the loop at all times. In the end I paid only my $100 deductible from AAA for almost $4000 worth of work. The mildew is gone and the new carpet has changed the look of the Durango on the inside. It looks and smells fantastic. George and his team were professional and easy to deal with and I would recommend them to anyone. When it comes to cars all we ever want is for someone to shoot us straight and be honest with us. That's what you get from George and his team at CC. More...

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Mary S.

17 January 2013

I recently took my car to California Collision to repair some scrapes to the bumper and rear quarter panel that I caused when I backed against a stone mailbox pillar. Unfortunately, the scrapes were deep and included a dent, requiring substantial repair work and a lot of labor so that the clear coat could be properly replaced.From start to finish, I was extremely happy with the folks at California Collision. George, the owner, kept every promise he made to me, including returning my car in just two days, and the repairs were spotless. In fact, the entire car was spotless, as they finished by detailing the car inside and out.George also worked well with my insurance company, handling some revisions to the estimate they had given me without my having to get involved. I felt confidence at all times in what he told me; it's obvious that he has a great deal of experience in this industry and cares about his customers, and his work. Another shop tried to pad the estimate by saying things needed to be done that did not (they wanted to repaint a door that had not been touched and did not require repainting). George showed me exactly what needed to be done and explained everything in detail. I was also given a written guarantee covering all work for as long as I own my car.I couldn't be happier with the work that was done by California Collision and would not hesitate to return there again. I plan to recommend this place to my family and friends as well. More...

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Maryanne W.

13 December 2012

Thanks to whoever vandalized my convertible top, I had the pleasure in working with George.  I wish I had found him earlier so I did not need to deal with insurance as much as I did.  After being denied by insurance the first time around (they decided it was wear and tear, not vandalism - I wonder what type of plastic window penal will wear/tear that form a straight slit? ), and back and forth fighting, I finally got an independent appraiser to got some payment out of them.George was great and took care of all paperwork for me.  He worked with the appraiser and the insurance company (because the actual work involves more than what they had estimated) and 2 days after I brought the car in, I had a brand new back window panel on my 911.  He even stitched the penal in (it was just clued in).I hope I will not need to have much done on my cars in the future, but if I do, I will go to George first. More...

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Keith F.

30 November 2012

Great work, great value, professional and friendly crew.I took my BMW in for a detailing (using a coupon), and they did a fantastic job, in less time than they predicted.  Also, I had some front bumper scratches (pretty extensive) and they buffed them out (free of charge).  My car looks as good as when I bought it new, almost 7 years ago - inside and out!!Also, while they ofered to drive me somewhere while the work was being done, I opted to wait in their lounge area - very comfortable, wifi, good coffee.I highly recommend this business. More...

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Eskay J.

28 November 2012

My 2007 Lexus 460 had got badly sandblasted by a truck on I80 in Nevada.  George, the owner, worked with the insurance company and me, to get it repainted quickly in time for my trip back to Utah. Car looks as good as new.

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Kim B.

1 November 2012

I bought a discounted deal for a car detailing which ended up totaling $99 to detail my SUV.  Unfortunately it did not included shampooing the interior. I took my car in for the detail and it was returned without a completed job.  Since I didn't have time to wait for it to be done correctly, I called back the next day to let business know.  The pro is they said no problem bring it back in and we'll take care of it.  The con is I had to drive about 45 min to get back there to have it detailed again a week later.  Great customer service but I wish they did it well the first time.  In either case, I'll take in my other car to have it detailed as well when I'm in town. More...

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Alexandra L.

24 October 2012

What can I say? These guys do excellent work, and go above and beyond to accommodate their customer. I came in for a detailing job after getting their Groupon. When I was checking in, the owner George told me that there was a mix up with their Groupon description, and it wasn't suppose to include shampooing the carpet. He did however offer to still do it, if I don't insist on waxing/buffing the outside. Honestly, I could care less about the waxing, but my car desperately needed to be shampooed inside. Owning this car for 7 years with two kids, the seats had artsy designs from spilled beverages and dried up gum, the floors turned 50 shades of gray, and all tight spots, where vacuuming was difficult, had a nice coating of sticky mess.When i picked up my car, I couldn't believe what i saw inside! Every nook and cranny had been cleaned. The dashboard, under the front seats, the cup holders, the mats, the floors were sparkling clean. I even looked at the space between the seats and the mid-console, and under the handle of the hand break. The door jams and the mirrors were as clean as new. They also gave a very thorough wash for my car outside. For now, the kids are banished to my husband's car. Maybe they should just stay there :-D.If you have to wait there, the place has a very nice clean lobby as well. Everyone I saw there was very friendly. Since I had to be at work while the car was being cleaned, George went out of his way to accommodate me. He dropped me off in the morning and picked me up after work in the evening to take me to my car (it did help that my work is also close by).I am a very happy customer and will definitely come back. I also HIGHLY RECOMMEND them! More...

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iceman78

7 October 2012

California Collision is the best places to get your car fix they did a very good job fixing my 2000 Honda accord I would I would recommend that everybody goes there great job thank you guys

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roycer2003

3 October 2012

My wife and I where hit from behind very hard. About 4k in repair work needed. I took the car into Cal. Collision. They are very professional. They helped me out on my deductible. They got my car fixed in just three days. Very happy with the car still (6 months later). I'm taking my Cadillac to Cal. Collision for window tinting. Seems like they do it all. Over all, very happy with them. Would I recommend them? Yes! More...

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Tyler Z.

22 August 2012

Picked up my car from California Collision last week and was amazed at not only the job they did but also the first class service and professionalism. From the minute I stepped in I felt comfortable and every repair was explained to me in detail. I didn't have a ride home because my wife was at work and they actually closed the doors so I could get a ride. On top of all this, when I picked up my cay, not only were the repairs perfect but to my surprise my car was even cleaned inside and out. I will always bring my car here! More...

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Diane T.

21 August 2012

I don't write too many reviews but when a business does you right, you just have to let everyone know how spectacular they did! Brought my Mustang in after the car ran over a deer that had ricocheted into my lane when it was hit by a driver in the lane next to me. My car is lowered to the ground so going over that deer really messed up my car from front to back including parts under the hood from the bottom side. Although I've always gone with the insurance recommended facilities in the past, my gut told me to go with California Collision. My last experience with an insurance recommended facility left me extremely unhappy and I was on a mission to find a local reliable auto body shop that I can always turn to should I need to. I'm glad I decided to go with California Collision because when I picked up my car it looked brand new. The engine sounded smooth as it should. They did an amazing job detailing the car on top of it all! This was back in May and my car is still looking and running amazing as it should because George, Christina and the whole California Collision crew did a fantastic job. They were honest and delivered what they had said they would.You can't go wrong choosing them for all your Auto Body needs. More...

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joanne.lunardi

21 August 2012

The customer service at California Collision was outstanding! The repairs they did on my Escalade came out perfect, and in a timely manner! I would recommend this body shop to everyone as when my car was done I definatley was a Happy Lady! They truely care about their customers and take pride in the workmanship they do...& it shows! More...

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John F.

9 August 2012

I usually give four stars for very good and great.   I can't imagine anything better than the service we got from George.My neighbor had backed into my red Volvo SX90 and ten minutes earlier someone had put California Collision's circular on our door.   I figured "try the small, local guy."Glad, I did.  I did have to insist that AAA Insurance work with a shop not on their list, they were fine about it.  Loaner from Hertz, everything worked timed perfectly.The hood was repaired like new, even a few minor dings and scratches were buffed out.  His final words... "Bring it back in a month, we'll buff it up again!"I hope I don't get any more dings, but if I do... "Hey, George......"JFBTW... another guy with a great backstory..... More...

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Kris R.

2 August 2012

We used California Collision about a month ago to fix our bumper on our BMW. The staff there is really friendly and knowledgable. I must say out of all the body shops we've been to, California Collision had the fastest turn around time and by far the best service. They even gave us a free ride home in their shuttle while it was being fixed! I would recommend California Collision to anyone that needs work done! More...

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Lisa Q.

23 July 2012

My mechanic, Tri-Valley Automotive in Dublin, recommended these guys to me to repair my damaged bumper.  They took a look at my Infiniti, which my mechanic drove over for me, and gave me an estimate a couple days later.  I had them do the work and couldn't be happier.  They were quick, only 1 week and my car looks great!  I've heard stories about the factory paint not matching, but they matched the tint and metallic finish perfectly.  They handled everything from the insurance side after I opened a case, and they even did a full detailing on my car, and offered another detailing in 30 days (on any of my cars).  George and team are extremely professional and treated my Infiniti with great care.  Oh, and he even oftered to take a look at another car that was not repaired so well from an an accident, free of charge, and help to resolve it to manufacturer standards.   I highly recommend them.   I will definitely bring my car back if I ever need to. More...

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Lois C.

13 June 2012

I took my Lexus in to have the rear bumper repaired, after two days it is better than new - no one will know now that it was I who closed the garage door on my car.  Their Friendly  Staff, Service, Expertise and results are Awesome - Stop reading and give them a call you will not be disappointed. Lois Pleasanton More...

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Stella N.

22 May 2012

Someone scratched my car with a big letter "Z" on one of the doors.  You can imagine how upset I was.  I found California Collision through a colleague's recommendation.  I don't really have much experience with body shops in NorCal, so I gave them a shot.I am very happy that I did.  George and his staff was very friendly and professional.  He was honest through out the process.  No bait and switch whatsoever.  He also delivered what he promised, that my car would be like it had never been scratched.  When I took back the car, the paint was perfectly done, like the scratch never happened.  Wow.  Great job.  I was very impressed with the work. More...

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Bruce C.

30 January 2012

I got rear ended and brought my truck here to George, I got my truck back last week in better shape than it has been, they even detailed it and it looked so good just like brand new! I know the previous owner who retired and sold it and he told me George was very good and he wasn't kidding! I will continue to take my vehicles to them and recommend this shop to everyone. More...

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Cindy M.

28 October 2011

I am an insurance agent and I recently recommended one of my clients who needed some body work done on his vehicle take it to George at California Collision for repair.  They did such a great job that the client came to my office as soon he picked up his vehicle just to shake my hand for the referral . . . in my 13 years as an agent I have never had this happen before from any other body shop!  Thank you California Collision for the great job and for for making me look good too in the process!  I will definitely be sending all of my customers to you! More...

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Andrea J.

29 June 2011

George and Shawn were wonderful. My car's a/c was fixed in time for my trip and they ordered and installed Honda parts for me. What a great value there service is. If you have children you are in for a treat. They came to my apartment picked up my car, fixed it, and returned it; yeah, no taking out car seats! If you have a car in need, they should be the place you take it to. More...

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Annie F.

15 April 2011

As a woman, I feel vulnerable when dealing with my car. I've been ripped off by a few shops before. One place told me I need thousands of dollars in repairs, another actually loosened some screws in my something-or -other to make it look like my car was leaking! California Collision came highly referred to me by 2 people I know, and now I am recommending them to everyone. Don't get ripped off somewhere else. George and his crew are knowledgeable and trustworthy. I'm so glad I found the only honest place in the Bay Area. More...

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Justin F.

17 March 2011

Did you know that by california law, you have the right to use any body shop for your repairs?  You do not have to use the shop that your insurance company recommends.  Most people don't have a personal relationship with an auto body shop so it can be confusing to know who to trust.Having been in the insurance industry for over 15 years, I've had the opportunity to see many shops and repair scenarios both personally and overseeing the process for clients.  Most are average and very rarely does a body shop really know how to excel at customer service.I have used california collision and referred my customers to them for a while now and I'm continually impressed by how George and his staff conduct their business.  George (the owner) is obsessive compulsive and detail oriented which is exactly what you want when it comes to repainting and repairing your vehicle after it has been damaged.I've sent several of my insurance customers to him after they have been in an accident and I have used him myself.  My customers have actually called me back and thanked me for the referral.  One customer was so impressed she was literally almost in tears - having been given the run around and taken advantage of at other places.  George did such a good job and had her car fixed in no time.  He made me look like a rock star to my clients and I'm very thankful that he treats customers like I do.George gets all my business and if you are in need of body work, painting, or even parts for your vehicle, give Calfornia Collision a try.  I suspect you will have the same experience as I have.  I completely trust George and so do my family members. More...

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Jennifer L.

17 October 2010

Took my car to California Collision after having an unfortunate episode involving my bumper.  George & Kyle walked me through the process of what to expect and we did a walk around the car so I could show them a few other bumps and scrapes that I had accumulated over a year of parking on the streets of San Francisco.  On this walk around, George noticed a huge rusty spot that I (somehow) missed in the tire well that could cause big problems in the future.They fixed the bumper, the rust spots & a few other dents and dings and the car looks great.  As a woman, I am always slightly suspicious that I will be ripped off in one way or another by body shops but did not get this feeling from California Collision whatsoever.  A few other things - they offered a rental car while they were working on it, but I didn't take it b/c my insurance covers that cost.  And they picked me up and dropped me off from the BART station because I couldn't find a ride! More...

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