Beacon Virtual Assistants, LLC

Literally the fastest and most pleasant trip to the license office I've ever had. Friendly and kind. Very helpful

Reviewed on Google Maps

Not the usual DMV experience at all. I've been using this DMV since I could drive because they always are fast, efficient and most of all, nice. The owner has a good people in place and everyone who works there is well trained and can answer any question. Very nice folks and well run place. More...

Reviewed on Google Maps

Everyone at the office is so nice and patient. People ,including myself, always go in without what we need and yet they are still friendly and make sure we have the information to get the right papers.

Reviewed on Facebook

Always a pleasure to be served by patient and smiling people. Thank you for rescuing me and getting me back on the road legally. I appreciate that your (delicious) lunches had to wait until we all cleared out. Thank you for your tummy-rumbling service and good humor. You're a terrific bunch More...

Reviewed on Facebook

Been nice to me when i go, better than other places.

Reviewed on Google Maps

Lonita (I think that was her name) was very kind and considerate after I mispelled my daughters name for the DOT. She had to redo a couple forms, at totally my fault. This is the best DMV experience I’ve ever had. More...

Reviewed on Google Maps

Officers are all very nice.

Reviewed on Google Maps

Quick and easy. The teller was pleasant. Just be sure to check ahead online exactly what papers / docs you need. If you have everything, it all goes smooth.

Reviewed on Google Maps

Office was clean and efficient; they have lines that move constantly, no taking numbers and finding a seat (only 4 seats available). They even have a play area. It took only 40mins on the last Friday otm, during lunch! Employees are serious, but will entertain a joke with a smile. More...

Reviewed on Google Maps

Got there at 5 til close on a Friday. Offered to let them turn down my transaction knowing it would take them past close. They were fine with it and did a great job . Had to return the next morning to complete the job and again, it was a different experience than years past. KUDOS for the professionalism and culture change! More...

Reviewed on Google Maps

I just had a fantastic experience. I left for vacation and didn’t realize my license expired until I went to leave in my rental car. The rental car place suggested I call to see about a temporary extension. These ladies, Shelby and Deanna, were so helpful.

Completely my stupidity but they helped as if I was calling on family. I thought or vacation in Orlando was ruined but you saved the day. More...

Reviewed on Google Maps

I drove over an hour just to register my historical vehicle, the staff was very curtious and good at their job. I was in and out in 45 minutes with my plate and vehicle registration change. When it comes time to renew the tags on all my vehicles i would be willing to make the drive rather than use my local office More...

Reviewed on Google Maps

I wouldn't say my visit was QUICK but it definitely wasn't long.
I waited in line maybe 10 minutes. And it turns out... I didn't have everything I needed to get my new tags! The initial girl who helped was very polite and gave me the resources I needed to get it done while I was there. The longest part of the visit was waiting for a fax to come through from Dade county.
The second girl was quick to pick up where the other left once the fax came in (she was with another patron) and I quickly finished after that.
Thanks ladies for making my visit and pain free as possible! More...

Reviewed on Google Maps

Quick and very polite

Reviewed on Google Maps

Well done! The clerk that did my title and registration was awesome! I waited maybe 10 minutes which is great! The lady that helped me was outstanding. You could tell she was tired and was probably treated rudely recently, but she shown me the utmost respect and was more than willing to help me, even though I didn't have all the paper work and had to run to the library! Thank you for being so pleasant and patient with me! I was dreading going to the DMV this whole weekend thinking it would be a process like other places I've been before. Waynesville y'all need to be nicer to the clerks down there!! If y'all think that's a hard dmv y'all need to go to a DMV in a city! More...

Reviewed on Google Maps

Friendly people with nice attitude to help everyone. We moved from Wyoming and Heather was very helpful.

Reviewed on Google Maps

They are always very courteous and answer all my questions with a professional but small town feel.

Reviewed on Google Maps

Office hours are 8:30am-4:30pm Mon-Fri

Reviewed on Google Maps

Fast, friendly, small town service.

Reviewed on Google Maps

Both of the officers I spoke to in the testing room were extremely nice.
Be back to finish testing...

Reviewed on Google Maps

I arrived at 9:40 on a Saturday morning. Very long wait, not enough help behind the counter. There were at times two people helping customers, but for most of the time there was only one. When you walk in the door your need to take a number and will be called up in order. This is for Driver License service only, If you are getting a plate sticker or title work for your car you go to a separate line. That line was also very long with only person behind that counter. For some reason, the State believes that if you are a commercial driver with a CDL license, you should get service before anyone else. That is; those drivers are instructed to go to the "head of the line" are are serviced without waiting. This seems unfair. Once my number was called after waiting for over an hour, the man who helped me was polite and helpful. I forgot my renewal papers but that was no issue. He took my info, gave me a vision test, took my payment, and my photo. I then had my new license 5 minutes later. Total time once my number was called was about ten minutes.

Note: not long after I arrived, a customer walked in and asked a question I could not hear, but the answer was, " All the on road driving test for the day are full, you will have to come back another day." They close at noon, so that means they must have had a lot of folks "booked" for the drive test or they just were not giving them. I have used this facility many times before had have preferred it to the Elgin site, I have never seen so few State employees there before. I guess it could be part of the Illinois budget cuts. More...

Reviewed on Google Maps