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Reviews (102)

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Shana D.

5 August 2019

Jimmy Bastos was such a wonderful host, and provided my partner and I a comprehensive introduction to the city of Oakland. Big shoutout for the extremely quick turnaround, although I had a tight schedule to move, Jimmy found a plethora of apartment options around the city for 2 full days of apartment hunting. The first day, Jimmy helped us get a feel for the neighborhoods and hone in on exactly the type of place we were looking for. Day 2 he presented us with 2 options that I loved. We ended up going with a beautiful ocean view in a high rise in Emeryville for a STEAL. I love the landlord, the neighborhood, amenities, and we truly see ourselves making this place home for some time. More...

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Janie F.

22 June 2019

"We have recently started a 6 mos road trip and wanted to rent our home out . Our agent Gina OCampo has been delightful to work with. Of course there is a bit of trepidation when you start renting out your home, but always the diplomatic professional, Gina walked us through this process. She had really excellent advice for simplifying, clearing out personal items and decorating. We always felt totally comfortable going through this process with Gina and thoroughly enjoyed working together. She worked very hard marketing our home." More...

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David W. Wiersma

28 May 2019

There is no one better. Experience and quality service. You will not be disappointed.

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Danielle L.

23 January 2019

We were looking for a property manager and a friend recommended Maureen "Mo" Couture. We could not be happier! Mo was/is extremely good with communication, made herself available at all times (even when she was on holidays) and she found us some great tenants! Would recommend ASMI to anyone looking to lease their property. Thanks Mo! More...

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Patrick A.

31 July 2018

Eli was extremely beneficial to me. He found many potential houses and coordinated with the managers for viewings. He was at each viewing, gave experienced advice, and was an overall great guy.I had a great experience and would recommend his services to anyone else looking for a new residence in the Bay Area. More...

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Dianna M.

26 July 2018

This was our first time working with AMSI Real Estate Services. Our agent Jules Clark was spectacular!! Jules was very responsive and clear in her communication. She put in a lot of effort to truly understand what we were looking for and found us so many potential options. We spent all day together and she made what could be stressful situation into a very pleasurable one. Thank you Jules for helping us find our new home and for your constant positive energy! Jules is also incredibly knowledgeable and helped us negotiate a great deal. We honestly could not have found such a perfect spot without her. Highly Recommend. More...

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Che P.

26 July 2018

Mo from AMSI was a pleasure to work with.  We had been searching for awhile and worked with several listing agents in the process. Mo was super responsive, knowledgeable, friendly, and thorough in her communication. She made the whole process seamless from us as well as the owner.  I would highly recommend working with Mo. More...

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Tom Stauffer

26 July 2018

Highly professional, honest and fast

Dr. Thomas Stauffer

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Jake B.

14 July 2018

AMSI was excellent, efficient, and responsive in helping effect a lease between us and the landlords. Would highly recommend.

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Max B.

27 June 2018

We recently used Eli Meyskens as a relocation agent through AMSI.  He was an incredibly helpful and friendly person. Before we decided to hire an agent, we struggled greatly to find an apartment. After we luckily got in touch with Eli, he immediately found us over 10 locations that fit our parameters in just hours. We were able to secure a place within a few days entirely due to his dedication and expertise.  He not only helped us find great places, but he also walked us around the neighborhoods and gave great advice and recommendations. I would highly recommend using Eli if you are looking for a real estate or relocation agent. He will make your life a lot easier! More...

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Cole B.

26 June 2018

My roommates and I struggled to find any apartments that we liked when we were looking by ourselves. Then, when we found Eli, the experience became much more enjoyable. Eli helped us find several places we liked, gave us tours of the properties and the surrounding neighborhoods, and perhaps most importantly, was incredibly kind throughout. I would highly recommend hiring Eli, or any of his associates, to find a new home that you love. I'm so grateful for Eli's guidance and his kindness. Great guy. More...

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G.C. Brown

26 June 2018

Excellent service in all interactions, and very willing to reward long term relationships with special offerings.

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D R.

1 June 2018

Jimmy Bastos was extremely helpful in helping me relocate from New York. He was organized and sent me a lot of listings and set up viewings over the weekend I was able to come. He even went above and beyond to make sure all of the apartments had the amenities I was looking for. He even handled the paperwork portion and coordinated with the landlord for me while I was away. I would recommend him to anyone! I had a great experience and moving would not have been easy without him! More...

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Tamara Vander Linden

22 May 2018

We had a wonderful experience working with Dawn and finding a beautiful place. She is very professional and made the application process and everything else that might be involved very smoothly. We love our new place. Thank you

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Kiki L.

10 May 2018

Mo is a frequent client at my place of work. I wish I knew she was a realtor because I really needed help finding an apartment in San Francisco. Her attitude and overall presentation of herself is over the top. She is very happy, attentive and outgoing which is why I'm referring my mom to her who will be moving from our home in Hawaii to San Francisco! More...

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Meg M.

3 March 2018

The stars aligned and I got the cutest efficiency in my favorite area of San Francisco.  Nancy met with me immediately, we got my application pushed through, and by the next morning she had me approved for my new place.  I am thrilled to be an AMSI client and I feel very safe and protected.  I already love this company AND NANCY.  THANK YOU!!! More...

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Teal R.

20 February 2018

Scott Russell was a great realtor in the process of finding my dream apartment. I saw an ad for the place and within 1 week, I was signing the  lease! He made time (on two different Sundays) to show me the place, take me through the application process, and work with me to do whatever he could to ensure I got the place.He was courteous, honest and genuine, and has been very responsive to my calls whenever I needed questions answered or actions taken for the house.AMSI as a whole can be a little slow with repairs but overall, I really liked their easy online payment option for rent, making payments super easy! I would definitely recommend working with Scott again if you're looking for a place with AMSI. More...

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Simona C.

13 November 2017

I had a great experience working with Maureen. She is responsive, energetic, and knows how to make her clients happy. She would give me updates every step of the way and almost on a daily basis. This is the type of care and assistance I was looking for, especially now that I am pregnant. Thank you, Maureen! More...

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Laef B.

2 November 2017

My friends and I recently leased a house in San Francisco and we really enjoyed working with Maureen "Mo" Couture. She was very professional and made the entire process seamless. Mo was always available to help even while she was supposed to be on vacation! Thanks Mo! More...

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Sarah B.

28 September 2017

Maureen ("Mo" as she asks you to call her), is such a gem. I had a very last minute relocation from Austin, TX to SF, and she made the entire process so easy for me. She was consistently available to me over the phone, email, and text, and went out of her way to get all my paperwork in order (from halfway across the country!). I felt like she personally invested in me and genuinely went above and beyond to make sure I had a smooth transition. I would absolutely 100% recommend her to anyone looking for housing in SF. Thank you!!! More...

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Steven B.

23 August 2017

Worked with Maureen from AMSI for temp housing. She was always available over phone + text and resolved issues quickly.

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Pasak O.

13 June 2017

Jenine Caucutt at AMSI has been a great help finding tenants for my condo near the Transbay area in San Francisco.  I was trying to relocate abroad and wanted to rent out my Condo along with getting someone to manage it.  AMSI offers everything that I was looking for!  Jenine herself is very professional, well communicated, highly approachable, and super friendly to work with.  Everything worked out perfectly. More...

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Sergei Bogatsky

22 May 2017

We recently rented a house through AMSI and the whole experience was great.....Arevik was our agent. She knew the San Francisco rental market very well. The house is located in the Richmond district of San Francisco. She provided us with "comparable" listings in the immediate area and helped us decide on the rental price we should ask for the house. We had multiple interested parties, and after Arevik checked their credit worthiness and references we selected the family that checked all our expectations. The house rented for the asking price.....In the future we would not hesitate to use AMSI and specifically Arevik to help us find a qualified renter. More...

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SF Mo

22 May 2017

Gina Ocampo (AMSI) is the best! She went above and beyond to help me get my place ready for guests, and got my condo booked right away (then I was paid, right away). I recommend having AMSI manage your property in San Francisco, especially if you're subject to a 'No rentals less than 30 days' stipulation from your homeowners' agency. Having a minimum stay length of 30 days also puts your neighbors more at ease. More...

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Sam Lee

22 May 2017

This feedback is in regards to Gina OCampo, our leasing specialist. She has been a knowledgeable, attentive, and friendly agent who helped us through the entire rental process from beginning through post rental to ensure a smooth transition to our new rental. She met our questions & concerns and provided us what we needed during the entire transition period. Thank you, Gina! More...

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Federico Ciccioriccio

22 May 2017

The company provided me a fantastic apartment, which was completely furnished and clean. It also had a fantastic garden where I enjoyed some lunches and dinners. I would recommend it to my friends! As soon as I will come again to SF, it will be my pleasure to be hosted by AMSI.
Federico
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Vika H.

25 April 2017

we used amsi property management recently to manage our tic unit located in the pacific heights area of san francisco. we chose amsi because the tic association does not allow vrbo or b&b, but does accept extended stay, corporate housing leasing. our agent, maureen "mo" couture worked hard for us and our place rented out every month. maureen had mentioned to me that amsi also has a real estate division and that if we should ever consider selling, we should list with amsi. here is what happened when we decided to use amsi to sell our san francisco tic.maureen "mo" couture sold our unit in less than 3 weeks!"mo" negotiated an all cash offer at full asking price.  this particular transaction was very complicated, with many people involved, due to the nature of a 1031 exchange sale.  we had the most wonderful experience with amsi seling our tic property in san francisco.one more thing; kudo's to mo's managing broker, robb fleischer for his expertise and direction. that is why i highly recommend amsi real estate services and gave them 5 stars More...

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Walker R.

29 March 2017

Arevik was extremely helpful in finding tenants to move into our apartment in San Francisco. She offered quick, thorough, and detailed responses to all of our emails and kept us well informed about any prospects after showing it to potential tenants. As first time landlords, she made the process as easy as possible for us. We are very happy with the tenants she found for us and if you're looking for someone to market and secure tenants for your apartment, we highly recommend Arevik and AMSI Real Estate Services! More...

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Yvonne V.

22 March 2017

Your review helps others learn about great local businesses.Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.My sister and I were really struggling to find a decent apartment in San Francisco for us, our dog, and our car. It really seemed impossible coming from the Midwest. But thanks to a friend and Scott Russell we were able to secure a great place. Scott really sealed the deal for us. We felt a little worried at first, but Scott had a lot of good reviews on this site and he seemed like a genuinely kind person-just the the type of person you can trust when you're about to sign a lease and hand over a large sum for those SF-priced deposits. He's helpful with any issues that have come up so far. Overall, good experience. More...

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Erica G.

22 March 2017

Jenine Caucutt at AMSI in San Francisco is so great. I had very specific needs for my rental and she enthusiastically helped me each step of the way. Her good humor and practical savvy helped us get it all done and get my place rented. More...

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Heather Murdock-Zadina

14 March 2017

Excellent service and professional personnel!

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Cameron M.

23 January 2017

Eli was a tremendous asset to my apartment search here in downtown San Francisco. I moved from out-of-state, with zero knowledge of the neighborhoods or rent market here. He helped me find the perfect apartment in a matter of days. I couldn't be more thrilled with my new place, thanks to his guidance. I can't recommend him enough. He knows the city inside-out, along with the ins and outs of current market conditions, and how to land a place that fits your budget and needs. Not to mention he's just an all-around good person. He promptly returns texts and calls and gets right to business finding you a place.If you're new to SF and need assistance finding a place, he's your guy. More...

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Katie A.

21 December 2016

I was extremely pleased with the level of service that I received from the minute I met Maureen "Mo" Couture. I was a nervous/worried condo owner once I decided to lease my place to corporate renters while I was out of the country. Thankfully, Mo eased my concerns and was able to rent my condo to three different tenants over the course of the year (minimum 30 day lease and maximum 5 month lease) and there wasn't one day that the apartment wasn't rented, which was incredible! Mo set clear expectations, was always available to answer my many questions (via email, phone, text) and I completely trusted her and the AMSI team to look over my condo while I was away. I felt so comfortable knowing I didn't need to worry one bit and now that I'm back in San Francisco, my apartment is in perfect condition and I couldn't be happier with AMSI. Maureen will be the first person I call the next time I decide to rent out my condo! More...

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Kellie G.

3 November 2016

Eli from Amsi helped me find and secure an amazing new home in San Francisco. He was so knowledgeable about all the different neighborhoods and gave me the best 'real' advice.  Eli related to my life style and even introduced me to a new friend. Eli kept me in budget and helped me negotiate my lease. Because of a Eli I have set the course for my new adventure in San Francisco. I highly recommend Eli and the service Amsi provided to me.  He was able to relate to a 46 year old professional that still likes to rock it!  I feel confident I am moving to the right place to live the San Francisco life!  Thanks Eli! More...

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alex t.

26 August 2016

We really enjoyed and appreciate working with Jimmy Bastos during the process of leasing our Condo. He helped us understand the process. Worked diligently to show the property and help us finding the right balance in terms of rent price. Our condo has been leased successfully. He was very responsive and was always available via phone, email, or in person to help us. I have already recommended Jimmy and AMSI to a friend at my work. Thank you Jimmy! More...

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Sally Aderton

6 August 2016

AMSI sets and industry standard when it comes to real estate sales, leasing, furnished corporate housing, vacation rentals, and property management. As I have known and worked with them from the inception of brokering furnished inventory in the Bay Area, I have had the privilege to watch the owners Zoya Smithton and Robb Fleischer cultivate the creation of an organization that is truly a One-Stop-Shop for any aspect of real estate you can think of. Known now worldwide for their inventive Aaxsys technology, a rental reservation marketing online system, their international intern program, diversity in hiring agents and staff, AMSI has both the sophistication in scope of a corporation while still retaining that home-grown family-owned business. I will always consult the experts at AMSI first before with any chain or franchised company! More...

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Saumon E.

12 July 2016

We spent two days with Eli in search of a 2 bed 2 bath in SF. He was super patient, knowledgeable, and accommodating. I highly recommend Eli! He's the best guy for the job. He showed us around, helped negotiate, provided information, made appointments, and made him self available and at our disposal to answer any questions or concerns. Thanks again for everything Eli! More...

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Nina M.

7 July 2016

Eli was extremely helpful! During our 2 day visit he set up many showings in a variety of neighborhoods. He gave us insightful intel on each neighborhood and helped up us get "approved" at every location we applied to (a difficult task in SF!).Eli was a pleasure to work with and would definitely recommend him. More...

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Bianca Betancourt

24 May 2016

We really enjoyed working with Gina Ocampo! She was extremely professional, responsive and fun. We would recommend her to any of our coworkers, friends and/or family as she was a delight and full of energy. We absolutely love our new place and are so thankful to Gina. More...

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john hobbs

22 May 2016

10 years with the firm. AMSI has been in business since 1974 as a property management company. Full service including corporate rentals, maintenance, house keeping and sales. Robb, Zoya, Kim and Nathan are fixtures in the community. Only a few companies in the country can provide the level of service and professionalism that AMSI can. More...

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Sarah Garner

22 May 2016

I was frantically trying to find my daughter a short term furnished apartment in San Francisco that she could afford on an intern salary. By good fortune (or divine intervention!) I called the number of an apartment I saw on the internet and Maureen Couture answered. She was calm, patient, knowledgeable, and perfect. Within a short time she sent me options, worked with my daughter and her roommates to make it happen, and gave me the best night's sleep in weeks knowing the problem was solved. I am forever in her debt, and if Maureen is evidence of the quality of this company, they are the greatest! Thank you Maureen...you are a saint! More...

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Sarah C.

21 April 2016

Eli Meyskens could not have been more helpful. I fell in love with my very unique apartment when I saw it and he helped me apply quickly and I found out within 12 hours that I got the apartment. Eli has a been an absolute pleasure to deal with throughout the entire process. He is always responsive via text and email if I need anything to be fixed in the apartment. I plan to invite him to my housewarming and would recommend working with him if you can! More...

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Matthew M.

15 April 2016

I had a really great experience with AMSI on finding my amazing studio. Every member of the team was very helpful and attentive but the main contact for me was Dawn and she was a rockstar. She made time to get me a 1 to 1 showing rather than the 20 min 'herd the SF cattle' apartment showing with 20 people all trying to take pictures/video/facetime simultaneously. I digress, Dawn was punctual with her responses, got me a few extra days before my lease start to get settled and even delivered the keys personally to my work! 5 star service and looking forward to my new apartment. Keep up the good work and customer service. More...

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Sebastian N.

21 March 2016

Saint, Miracle Worker, Calmer of Nerves,  Humble, Efficient, Honest, Property Expert, Always on your side...those are the descriptions that Maureen 'Mo' Couture embodies and I could not have been happier to have known her and worked with her. Furthermore, her associate, Eli, is equally fabulous, which make sense since greatness attracts similar company. I am so glad to have been introduced to her and Eli,  it made the rental of my property so FAST, EASY and EFFORTLESS.  I don't have to look any further for property help and neither should you. Thank you Mo and Team ! More...

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Karen A. Cogswell

14 March 2016

I am 100% satisfied with the team at AMSI. I worked with them for 5 years to rent my condo in San Francisco and they did exactly what they said they would--kept it 90% occupied and spotlessly clean. Nathan Murdock in their SF office was always responsive to my e-mails and phone calls. I would recommend them to anyone needing their services. More...

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Hannah L.

2 February 2016

When it comes to efficiency and problem solving, Robb and Jimmy at AMSI gives the best customer service. He helped me with an issue when I was desperately in need for help and ran out of options on what to do next. As soon as he got involved in my situation he knew exactly what to do and how to do it in order to resolve the issue and in a timely manner. Robb was also very credible in everything he knew, and his client relationship was trustworthy. Their mission statement, "At AMSI, we believe that a first impression is a lasting impression, and our primary goal is to provide a quality experience and excellent service from start to finish." is very appropriate for the services that they provide and I recommend them for future business. More...

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Abdullah A Al-Baghli

6 November 2015

Thanks a lot to Gina , Carson , Sam and AMSI team. Premium services and friendly staff. Hope to work with you all again.

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Tasha D.

25 October 2015

I have been renting a unit managed by AMSI for the last 5 years. I recently had some flood damage to my apt and Jenn in tenant relations was extremely helpful and responsive in dealing with the matter. The company really cares about the service they provide and they displayed a lot of empathy for my situation. They also helped mediate and rectify damages that were caused by a 3rd party contractor. Big thanks, Jenn and the whole AMSI team. More...

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Lesley C.

29 September 2015

Dawn Cusulos is a great agent. Our family found a wonderful place with this experienced professional. Thank you!

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Michele B.

16 July 2015

I used Eli for my relocation from Chicago to San Francisco.  Eli was fantastic and a true professional!  I told him my criteria for my new apartment, and when I came to SF for my house hunting trip, he had seven apartments lined up for us to visit.  We drove around several different neighborhoods looking at places from about 11am until 4pm all the while Eli pointed out popular restaurants, bars, and other cool spots.  He is very knowledgeable about the city and comes with lots of recommendations!  The SF rental market is tough and I am so happy that Eli helped me find my dream apartment in an awesome area!  If you are new to the area, definitely reach out to Eli.  He does a lot of relocations and will even facetime you from properties if you are unable to come out for an exploratory trip! More...

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Joana Hermoso

18 June 2015

Gina Ocampo Hass is an amazing agent!! She goes Above and beyond to satisfy her clients' needs.

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Chelsea A.

21 March 2015

My roommates and I were very pleased to work with Danny. From the moment we made an inquiry he was very clear about the application process, what was required to move-in, while understanding our specific needs and communicating those to the owner. The house has it's quirks but the owner has been very attentive to the small issues that have come up and overall the home is perfect for us. He helped us turn a stressful situation in to an overwhelmingly positive experience through his attentiveness and availability. As a renter I'd be happy to go through the process with Danny and AMSI again. More...

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Scott S.

6 November 2014

In looking for a property manager, I called several companies.  When I told them that it was a single family home, no one got back to me except for AMSI.   I worked with Dawn Cusulos who was terrific. She has a lot of energy and was very positive about showing the house.  I also appreciated that she started with an optimistic (perhaps too high) rental amount, she was straightforward about suggesting it be lowered.  It took a number of showings, but now the house is rented.  Since I work full time, I also like that AMSI has their own maintenance staff and I won't be getting the calls about clogged drains, etc.  If you're a landlord, AMSI will do a great job for you. More...

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Justin Y.

29 September 2014

Ask for Gina! She's great! She was very understanding and very accommodating upon moving out of a certain locations. There were a few bumps but she took care of it.

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Laurent Badoux

21 May 2014

Thank you for your professional and fast services

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Andy B.

23 April 2014

Eli picked us up at our workplaces took us around to 6 different apartments in and around Hayes Valley, Duboce Triangle, and the MIssion.  He gave us good perspective on the renting application process and what to take into consideration when deciding on a place.  Midway through the day we decided we liked a loft on Haight the best, and he made a call to the realtor and drove us back in time to pay the rental application fee.  By the next day we had been approved and signed a lease.  Overall it was a great experience.  Eli was fun to chat with, and is really knowledgable about the city.  We also didn't feel pressured to make any decisions.  I would definitely use his services for my next move. More...

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Desanka I.

2 April 2014

I worked with Peter Wang who had listed an apartment on craigslist. He was super helpful in showing me around and helping me decide on an apartment. He even gave me a ride home after my tour and came to my place to drop the keys off before I moved in. Super helpful guy made my move really easy.Thanks! More...

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Hannah Z.

16 December 2013

Everything has been really great so far! It took me 5 minutes to decide on the apartment after touring - it was beautiful, clean, and all of the appliances were brand new. Our realtor, David Klampert, was super professional and very quick to get the paperwork turned around. Since I moved in, David and staff have really gone above and beyond to be accommodating. I've also had a few maintenance requests and they've been completely on top of it. I'm not used to this kind of service from property mangers/etc. in San Francisco..Great job! More...

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Rohan N.

24 August 2013

I moved to SF recently from the mid-west and had no clue about where I should live in the city. I worked with Edward Bate and he was really helpful in deciding which areas I should look at based on my preferences. I eventually ended up renting a place that he recommended and it was a sweet deal :). More...

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Marcus N.

11 July 2013

I have recently moved to San Francisco, and Dawn Cusulos at AMSI set me up with an apartment in Pac Heights.  She was remarkably responsive, both in terms of meeting me at the apartment the same day I inquired about it, and in subsequent email follow-up and the application process.

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Puja P.

27 May 2013

Arthur found us a remarkable place in a great neighbourhood, got the house furnished ready with everything we needed and made the whole process really easy. We recommend him to anyone looking for short-mid term housing in San Francisco. More...

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Wendy C.

6 March 2013

I worked with Agnes to put my condo on the market for short term lease.  She was super professional, moved very fast and found me great tenants in a short amount of time.  She did solid background checks and handled negotiations and really minimized the amount of work I had to do.  And to boot, Agnes is very warm and affectionate in person and we got along great.  I would highly recommend working with her! More...

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Travis N.

11 February 2013

Ben O'Brien is the agent for my apartment. I say "IS" because he still knows me by name almost 4 years later! He is the friendliest leasing agent I have met in San Francisco. He was very conscientious throughout the whole process. There was originally some miscommunication with the landlord, but Ben represented both sides well to find an agreeable solution for all those involved. I feel safe referring my friends to Ben because I know he will treat them honestly and with respect. More...

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Nagendra P.

19 December 2012

I wrote my first review about AMSI when we moved into the property in Potrero Hill - this was about 20 months ago. Unfortunately for us, we couldn't extend our lease and have to move out next month. And we couldn't find any other property with AMSI that fit out needs. I specially want to thank our agent Agnes Generale. She was really co-operative and was there whenever we had issues to be fixed at the property usually in a day. More...

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Dan C.

27 September 2012

We needed a temporary apartment for the month of September.James Decker was easy to work with. He was responsive over email, had all the paperwork prepared on his iPad, knew all the answers regarding the apartment and nearby parking, was on time when we met, and has been very kind and accommodating throughout the process.The apartment itself has been fantastic. Cleaned twice while we're here, comfortable living spaces, felt like home for the month. High quality finishes, lots of space, 2 bedrooms, beautiful garden/deck in the back, great neighborhood.I've seen nothing but professionalism and great product from AMSI. More...

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Aaron S.

26 September 2012

I worked with Ali Mujeeb to rent my current apartment. Ali was fantastic. He was helpful, responsive, and patient. The rental process was smooth and Ali followed through on all promises and requests.

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Rigel C.

11 September 2012

I have rented as a tenant in an AMSI-managed property for 2 years. I have really appreciated the constantly attentive and helpful service from Jennifer Berg and Ali Mujeeb.We have submitted a handful requests for repairs over the years both to our apartment and the building overall. Each time, Jennifer's team has responded promptly and always met our needs.Ali has always helped us with any lease-related questions, and was very helpful when we initially got the apartment that we are still very happy in.They keep it easy and make renting a breeze. More...

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Jon B.

26 June 2012

Ben O'Brien at AMSI helped us out a bunch. He was super responsive to our needs and quickly found us exactly what we wanted. Within a couple of days, we had found a place, signed a lease and started moving in. 5 stars for Ben at AMSI! More...

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Elaina T.

15 June 2012

I've been living in a 2-br unit on Van Ness for almost a year now, and I have to say that I am quite satisfied.The building is fairly new or renovated to be modern and clean. I love the unit I'm in, as there is a large living room and a lot of space for SF, with 2 bathrooms, and a kitchen with granite countertops and stainless steel appliances. Before I moved in, the rental management changed the bedroom floors to new carpet, and I believe they try to do this (or make it as new as possible) for new tenants moving in. In terms of service, I believe the landlord and management do a great job. Anytime I have an issue, they deal with it right away. I remember the first time I asked for a light change and the turnaround time was less than 24 hours. They also fixed a couple other issues we had in the apartment that same day. The management are very responsible and take urgency to deal with tenants' issues as soon as possible. Ben was the real estate agent that showed me and ultimately offered me this place--he is great and will really try to make the unit as best and fitting to your needs.  Overall, I would recommend Ben as your real estate agent, my building and my unit (although you'd have to fight me first to get it)I can only speak on behalf of the unit I am renting right now on Van Ness/Ellis. Location is ok, but realistically, you can't get any closer to downtown with this type of space and modern building at this price. More...

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Derek N.

15 June 2012

I will break this review into 2 parts with my experience as a renter using AMSI:Ben OBrien (Leasing Agent): Ben has been great. After months of nonstop looking for a place to move from Dec '10 to Mar '11, Ben was the only agent I met with in town that had his act together.  On the day I called about his Craigslist listing, Ben was extremely flexible with his time and showed me the unit the same day. My roomie and I gave Ben our background and Ben was able to send us an electronic lease application that we could digitally sign. This was super convenient given I work in South Bay but his office is up in the city. In the span of a week, my roomie and I were approved and got the keys to move in. Ben made the the whole rental process extremely painless and was always in constant communication.Deirdre Molloy (Building Super): Deirdre has also been great as a super. She lives in the building so it's convenient to get a hold of her. My unit had all new appliances installed when I moved in but there were some problems. For each problem, she always had a hired handyman come in and address it right away. Most recently while I was out of town, the power in the building went out which caused the hot water heater to break. Deirdre came around letters to let everyone know what was happening and she posted status outside her apartment. She has always been responsive when I have come to her with a problem. I think the best part about my building (verses the reviews I hear about other properties) is that I am always informed about my building and I can get in touch with the super. More...

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Ryan R.

12 June 2012

Happy renter for 3.5 years in the same apartment.I was working with Ben O'Brien and I can say he is the one of the best agents I've met. Even after 3 years he still knows my name and asks how are things going in the apartment. He gives me advice on working with Landlords and understanding the boundaries of agreements. If this is your first time renting or been renting for years, you can still learn a lot from Ben. I would recommend Ben to anyone that is looking for a great place in San Francisco. More...

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Kailo R.

29 May 2012

Review from a renter...I complain and need something fixed/done, they come out within a reasonable amount of time and fix the problem.  They check the apartment once a year to make sure you haven't fucked up everything, reasonable again.  I complained about the faucet and windows and they fixed it.  Only complaint I have is when I receive a letter stating I am overdue for my PG&E bill.  I never receive the request for payment, only the overdue letter, but I don't think I'm being over-charged.  Been using them for 3 years. More...

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Charles-Axel D.

30 April 2012

We've been in an AMSI-managed flat for about 1 year and a half. We are very happy so far. Our maintenance request are usually taken care of in less than two days. We never had any issue and the rent was totally in line with the market. Great customer experience.One day we had to replace our refrigerator. We left a message at 11pm on a Thursday night. On Friday, at 10:00am, AMSI maintenance was there with a new one. More...

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David G.

3 March 2012

I've been living (and renting) in San Francisco since 1984. I needed to move on short notice and I happened to find Scott Russell, an agent with AMSI. All I can say is the experience was fantastic. In the past there have been all kinds of games and deceptions, which most people have come to expect as inevitable with rental real estate, especially in a city like SF.Scott was/is the real deal. Friendly, hard-working, honest, and a good mediator between landlord and tenant.  He got me keys early so I could measure space and plan my move (I came from a large 3 bedroom house to a nice-sized but half-the-square-footage 2 bedroom flat). He took care of some needed repairs personally. And he kept me up to date on progress of the application and other details.I'm very happy with the service and assistance I received. More...

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Dmitriy G.

7 February 2012

When i was moving from the east coast i was worried about finding a good apartment in a nice part of town. Oh boy was i happy i found Sylvia! She made this process about as easy as i could have ever imagined it would be. I now have a beautiful apartment and all i simply had to do was tell her what i was looking for. I found AMSI through doing research over the net. I called the office and spoke with Sylvia, i told her i was relocating from the east coast. She asked me a few questions about what i was looking for and asked for my email address, before i knew it i had an email from here with several places that were available. After that it was smooth sailing. when i moved i had a place all lined up and ready to go, now i live in cow hollow in a 2 bedroom flat with parking and a washer dryer in unit. I defiantly recommend this company to anyone looking for an apartment! More...

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Melissa B.

1 October 2011

I Had a great experience with Eli Meyskens from Amsi!  I had been looking for an apartment for about two months with no luck.  I decided I needed help and hired Eli.  Within 10 days I signed a lease for my new apartment.  Eli made all the contacts and arranged for private showings for each apartment.  Because he can arrange to see the apartments  prior to the public open house, you have the benefit of getting your application in first  I highly recommend Eli and Amsi You won't be disappointed. More...

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Greg P.

4 August 2011

Dealing with the rental market in San Francisco can be frustrating to say the least, but AMSI (and specifically Dawn Cusulos) saved the day. Professional, patient, courteous, and TIMELY (in reference to the comments about Dawn below) describe our experience best. After finding a home we fell in love with in the West Portal area, Dawn had us qualified and an offer presented to the landlord within 24 hours. She was so supportive and helpful throughout the entire process, and even helped us to negotiate some favorable terms to the lease. Really appreciate everything Dawn did all the way up to the move in date. Would recommend her services to anyone looking for a rental in the city. Only wish we had found AMSI sooner! More...

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Lisa B.

13 July 2011

We were in contract to purchase a condo and needed a furnished apartment until escrow closed (about 1 month). I contacted Jenine of AMS and she met with us immediately.  We found an apt. in one day and signed the paperwork, paid deposit and received keys.  It was of utmost importance to us that we have cable TV as the Giants were in the world series and internet. When we took possession of the unit at 1pm the TV did not work and the Giants game was on at 5.  I made frantic calls and Jenine made sure the TV was up and running by game time.  Good thing since Giants clinched the World Series that day.  Go Giants!!! We also extended our stay with no disruptions and received our deposit back when we moved out. All in all it was a positive experience in a pleasant apt., with a great view...a bit pricey but it was last minute. I would not hesitate to call Jenine or refer to her for any future needs More...

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Zoe H.

1 July 2011

My friend just rented through American Marketing Systems with Ali and had a fantastic experience.  Ali is both friendly and professional and assisted them get into the perfect house.  I've been helping them through this frustrating house hunting process in San Francisco and we had pretty much given up hope.  I hope that in my next move, I can work with someone this awesome. More...

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Andy H.

15 June 2011

My partner and I recently leased a property in Pacific Heights represented by David Klampert.  The process could not have gone any better... both not from the area, my partner and I were overwhelmed with the "apartment hunt" on which we embarked -- and very disappointed in general with listing agents who wouldn't even give us the courtesy of a return email/call/txt.  Not the case with David.  From the moment we first contacted him, he was responsive, professional, and polite.  He was also very patient with us and was very accommodating since we were doing all of the paperwork long distance and in different time zones.  I rarely take the time to write reviews, but in light of all the negative press associated with this company, I felt it was my responsibility to highlight one of their very strong agents. More...

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Fergus P.

21 April 2011

Ali A. Mujeeb was listing and showing the apartment I ended up renting. He was very accommodating with scheduling, rescheduling when I missed the open house, offering to meet me at my office or at the property for paperwork.  He gave me the full run-down on who to contact for what at AMSI and how best to get results.  He even had spares keys ready for me when I locked myself out a week or two into my occupancy.  Oh, also, did I mention that he warned me not to lock myself out in the exact way that I did?  Further proof you should pay attention to what he says :).  I would definitely work with him again. More...

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Cat R.

23 March 2011

We used Ali A. Mujeeb's services to hunt down an apartment for us to rent after my partner and I spent weeks looking through Craiglist. Ali found us an apartment that was not listed anywhere which totally met our requirements. He helped in negotiations and was prompt with responses to any of our queries.I would recommend him to anyone arriving in the city. More...

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Andres R.

6 October 2010

I worked with Ali from AMSI and he was oustanding! He showed us two house that fit our needs perfectly. He was very informative and took us step by step thru the leasing process. We were in great need of a home in a certain area within a short period of time. Ali was able to get us into a very nice home in short order with no problems.  Ali consistently came up with answers instead of road blocks it was great working with him. We had one plumbing problem so far and ASMI had someone out there in just a few hours. I definitely would work with Ali again and use AMSI for future needs. More...

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Linda R.

25 May 2010

Thanks to Ali, leasing a house in south San Jose was a breeze.  He went out of his way to work through a few catches during the paperwork process.  This includes extra time spent to fix an error on the rental report that could have denied us from the lease.  His communication was clear and concise as well as constant.I would definitely work with him again on any real estate project I might have. More...

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Monica B.

3 May 2010

I am very pleased with AMSI. I met with Scott and Michael and they found me a great house! A month later my tenants moved out of my investment property and I began to get nervous, because there is no way I could miss a months rent. Scott & Michael got right on it and found a new tenant in less than a week. They were fast and got the deal done within a day. I am very thankful for their help and can not wait to see what kind of realtors these guys turn into for the future, because their awesome. Thanks AMSI! More...

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Suzie F.

7 April 2010

I would work with AMSI in a second.  Ali was my contact.  He goes above and beyond the call of duty.  He is without question one of the nicest and most helpful people I have ever met.  He got us our house  within 2 weeks.  I can't begin to thank Ali enough.  If in the future I need anything in the housing market I will contact Ali and AMSI again. Thank youSuzie More...

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Katie M.

16 March 2010

We are not too familiar with AMSI itself but we had a very pleasant experience working with Ali Mujeeb. He was extremely efficient and made everything very easy for us. I really appreciate the way he went above and beyond to accommodate. We are very happy in our new place, and I would definitely consider working with him again in the future. More...

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lindsay c.

8 March 2010

I recently started renting a studio in the lower haight, thanks to Dawn Cusulios!  I couldn't have asked for a better agent to work with.  Dawn was incredibly patient and flexible with me, as my move dates kept changing.  She made it very easy for me to sign my lease.  She even came to my neighborhood so that I could sign the lease, instead of asking me to go to her office.  A few days later, she went completely out of her way to come to my work so that I could submit to her the remainder of my security deposit.  She was so helpful, kind, and genuine, throughout the entire process.  Also very fun to talk to!  Thanks so much Dawn!!! More...

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Melissa H.

26 February 2010

Hmmm....where to even start?!?!  Let's just say I NEVER thought I would be able to qualify for a rental.  Let me explain...  Well...to make a LONG story somewhat short...I was a victim of a loan modification scam. I did not find this out until Dec. 31st when I got a certified letter notifying me my house would be put on auction in less than a month. Within a month and a half, I went from thinking I was saving my home to having to list it as a short sale,in order to avoid foreclosure.This whole process was quite draining on me,and I basically went into a deep depression.It didn't help that everywhere my husband and I looked,they either were going to charge a higher deposit, they wouldn't even consider our application until the short sale was approved,or there was no way I would pay all the money to live in a place so unlivable. But, then my downward spiral finally took a turn for the best...Of all days, it was Sunday, February 14th, obviously Valentine's Day..a day I HATE!! I decided to hop on Craigslist to see if there were any new rentals to look at. Nope, found nothing new. I had ran across Ali's listing previously, but always skipped over it because he was an agent. From what I discovered, the agents don't really want anything to do with you because of the whole credit thing, and I just didn't want the embarrassment of having to tell my story,then getting rejected.I also preferred talking to an actual landlord because they tend to have a heart and will consider your circumstances,rather than just going by what they see on paper. For some reason, that day, I decided to actually dig a little deeper and see what was being offered. No picture, ugh another negative. Plugged the address into Google, found it was a foreclosure that needed TLC, ugh another negative.  This poor house had NOTHING going for it: an agent, no pic, and needed TLC. BUT, I still e-mailed Ali. He was having an open house that day, I wanted to see if I could stop by.  Upon pulling up, it definitely looked bad! lol... But, a well dressed young guy was standing outside greeting the many people who came to see the house. Walking up the walk, Ali greeted us.  Right away I could tell I liked him. You know how you can just get that certain vibe if you like someone? He was willing to listen to my long ol' story about what I have been through. He was very informative in letting us know what options I had if I did not qualify etc. After talking to us for a bit, Ali had us go inside. My husband and I LOVED it.  All wood floors, an old school kitchen, bathrooms that you could tell haven't been updated since the house was built, BUT we just saw how much we could do with it. We knew it was a rental, but cheap fixes.  AND, for the price of the rent in this part of town, we could see the hidden beauty in this house. Ali could see that we just loved it. As my hubby and I walked around the house, we just wanted it more and more.I didn't want to get my hopes up because I knew that being in the process of a short sale can be somewhat gambling for a rental company.  Since my parents only lived around the corner, I wanted them to come over and see what I had found. I told Ali that we would be back, but at the same time, was so worried that someone else would be the "perfect tenant", that was more qualified than me on paper.  We tracked down my parents and went back. My dad was like a kid in a candy shop while he was walking around the house. He also saw the "little" things that could be done to make the house ours. After Ali's last potential renter left, he continued to talk to my family and I.  He said that he could probably get the rent down another $50. I thought he meant for that first month, but he said for the whole year!  We continued to chat, and by the time we all knew it, Ali should have been gone long ago. He was only supposed to show the house between certain hours,but he was kind enough to just stay and talk.The conversation was so easy, and you could tell he definitely cared about people, so not what I was used to in our rental search!Later that day,Ali said he would send a form to me to see if I could qualify.He even asked me what I wanted my move in date to be? I was thinking, don't get my hopes up!!?Later that evening I filled out the "credit check", and sent it off to Ali.  Within 15 minutes the phone rang, it was Ali!  I was so scared!  He called to let me know that I had qualified!I almost felt bad because I was shocked so I didn't act as excited one should have been.He said he would send over the lease agreement, and for me to take a look at it. I got off the phone and screamed!!Told my hubby that I now liked Valentine's day!!By Wednesday Feb 17th (4 days after seeing the house), keys were in hand, and everything was complete!Ali made it happen for us. Sincere, dependable, and knowledgeable.I would recommend him to anyone! THANK YOU ALI!! More...

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Erran A.

21 February 2010

Thank you Thank you Dawn for helping me find my new home. I am so happy that I found you guys at AMSI. I am in the neighborhood that I have wanted to live in for years and love it (Noe Valley). I had been looking around for months and met someone who had rented from AMSI. They told me about their wonderful experience and I called and spoke with Dawn Casulos. Dawn was wonderful from the beginning and immediately began searching for the right place for me. She called me the same day and had scheduled 3 appointments and I chose my new place that day. I was moved in after only 8 days and owe it all to Dawn and AMSI. They are awesome. More...

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Darcy W.

13 February 2010

We met Ali after responding to a posting for a rental unit. He was very professional and nice. He walked us through the leasing process making it very easy. Most importantly, he always responded to email and phone messages quickly. Thanks, Ali! More...

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Amy T.

12 February 2010

My interactions with Ali Mujeeb at AMSI have always been consistently top notch. He is on top of everything and extremely responsive. He made my lease renewal process a seamless transaction using an efficient web-based process that allowed me to renew my lease while I was away on business travel. He always provides a high degree of customer service and professionalism while being down to earth and personable which is definitely appreciated. AMSI is really lucky to have him on their team! More...

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Michelle M.

12 February 2010

We had our rental listed on Craigslist and we were getting no where with finding good tenants. Scott with AMSI approached us and he had a very nice, easy going, non pressure approach to him which impressed my husband. We decided to use them and still continue to search our self. AMSI did background checks and found a nice family to move into our rental. We were very pleased with the service AMSI gave us from beginning to end. More...

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D C.

11 December 2009

Our experience with Ali form AMSI was superb! We had a tricky landlord that was extra cautious and required a lot of documentation. Ali was a great point of contact through all of this. He gave us personal advice on the different situations and remained positive and available at all times. Scheduling appointments was effortless. We now live a very beautiful home in an amazing neighborhood and couldn't have done it without Ali's assistance. Thanks Ali! Our house warming party is coming up soon. We'll keep you posted! More...

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Tom K.

20 October 2009

Ali Mujeeb from AMSI was my leasing agent.  He was on time, professional, efficient, and made the property leasing process a breeze.  I highly recommend him as an agent. More...

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Michael L.

17 August 2009

Ali was awesome. I will tell you that I had a very short time frame in order to get this deal done and he was the consummate professional. I am actually somewhat in this industry and I know that he was representing the landlord but I felt very strongly that he was working for me as well. He understood the market and answered his phone call and always had time for me. There are some issues at the rental (there are always issues on rentals) but he is very professional to follow up on those issues and make sure that they are resolved and that the tenant is completely satisfied with the results. I could not be happier with the service that Ali has provided. I don't give out the five stars often but it is well deserved in my experience with Ali. Thanks Ali. More...

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Mitch P.

30 June 2009

We worked with Ali Mujeeb on securing a 6 month rental during a renovation of our home. A 6 month lease is hard to find, and Ali was great in negotiating with homeowner on our behalf. I don't believe we would have secured the place we wanted without his support. He is always efficient, responsive, accommodating & available and he generally called or emailed me before I had a chance to call or email him - very rare and helpful. Overall I would highly recommend Ali to anyone on either side of the table....he's a hard working, sincere professional, who has customer service at the top of his mind. More...

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Alice B.

14 April 2009

After months of seriously looking for a home for my family I was getting real discouraged and frustrated as to what was out here in the Bay Area primarily the East Bay. But as fate had it I met Ali Mujeeb via Craiglist. I saw the listing for my 3br/2.5 ba. home a week before the Xmas holiday and called him right away to see if I can schedule an appointment to see the property. I mentioned to Ali in our conversation I was a single mom of 2 and worked to jobs in San Francisco so my schedule was very tight. He was so gracious and accommodating that he was willing to see me on Xmas Eve afternoon. However, being that I was the 1st person to respond to the listing he called me back and asked if I could come that Sat. as he was getting a lot of requests to view the property. Ali understood my tight schedule so he was willing to see me at my convenience; well as luck had it I was the first one to view the property.  After viewing the property I fell in love with it and told Ali I wanted it. So we followed procedure with the credit check, deposit. etc.. but throughout this whole process Ali communicated with me what was going on via phone or email his honesty and professionalism which made my first moving experience a piece of cake.  There were times I called or emailed him late nights or on the weekends and he responded quickly with honest results he either said "I will see what I can do" or "I will try my best to make sure this or that is taken care of".  I moved the weekend of Jan 24th and there were a few small items that weren't taken of but all I had to do was call or email Ali and it was taken care without any hesitant or resistance. Ali is the BEST and a WONDERFUL asset to anyone's team.............His customer service was a 10+ and I greatly appreciated his sincerity, flexibility, and accountability. Ali was guardian angel  Now that I am settled I now longer deal with Ali directly, I communicate with the AMSI property management directly, primarily Jennifer Berg.  Jennifer and her staff are the best, every time I call her regarding a maintenance issue I get a quick response most of the times. Gus their WONDERFUL maintenance man will come to my house immediately and fixes the problem with such professionalism and honesty. After the problem is solved Jennifer calls me to make sure the problem is fixed and I am happy. I greatly appreciate their customer service as it makes me feel that they do care about my family needs. I don't know too many people who can say that about their landlords....My family and I have lived in our home for 3 months and we are sooooooooooo happy. From the beginning Ali told us our neighborhood is very family oriented, quiet, and near everything.. Well he was 100% right.  How can anyone go wrong with a Wal-Mart, Target, 2 shopping malls and a wonderful day spa nearby!!!!I plan on living in my home for a while but should I need to relocate I will contact Ali Mujeeb immediatley. More...

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Su And Jason P.

19 February 2009

So, we were on the hunt. House hunting and what an adventure. During our expeditions, we met Ali Mujeeb from AMSI. To be honest with you, the high ratings for this review goes to Ali. He was helpful beyond necessary, he followed up on our phone calls & emails and he exudes sincerity. There were several nice houses to consider but all the advantages led to the house managed by AMSI. The fact that we knew we could contact Ali to get work done and ask questions was a major factor for us.Ali is definitely one-of-a-kind. No doubt it was a blessing to meet him. More...

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Shike G.

25 September 2008

Amsi is great! Just relocated from Atlanta and they helped me find a great place in North Beach. Worked with Ali Mujeeb and he was very helpful in showing the property. He continues to handle any request in a timely manner. More...

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Al C.

24 August 2008

There are three types of real estate agents:1) The nice-but-hopeless guy. This guy is a nice person to chat to, but can't actually answer your questions about the property, and seems to just hope that people will rent from him because they're fed up of type (2). 2) The shark. This is your classic stereotype - happy to lie convincingly to your face. Yes the type-2 is good at his job - he can psychoanalyse you to determine what answer you're looking for to any given question, and give that answer (invariably a lie) with a totally stone cold face. He's good at shifting property, but you wouldn't let him look after your kids - he'd probably sell them.3) The rare nice-guy-knowledgeable-and-helpful. Now so far in life I've met precisely one of these, so don't get your hopes up about finding one. But Ali from AMSI would be one of them. He went out of his way to meet us on multiple times. He was very knowledgeable about the place, and when he didn't know the answer he would always make calls to whoever was needed to find the answer out. Most impressively when we couldn't make it to the office to pick up our keys, he even offered to drive all the way over to us to drop them off.I'm surprised by what a low score AMSI get on yelp. Maybe the other agents are no good, but Ali was great. We scored a great apartment at the Essex on Lake Merritt with him, and couldn't be happier. They also have a really easy online e-signing thing for signing leases which was very efficient. More...

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Sharyn F.

29 July 2008

Unlike most others who have reviewed AMSI, I had a very good experience with this agency.  I suppose it all depends which agent you work with.  I had the good fortune to work with Kimberly Faggianelli recently--she found a short-term corporate/furnished rental for my family while we were trying to sell our house and look for a new place in the East Bay.  This was no easy feat because, in addition to having a toddler, we also have an 80 pound dog--who is very sweet but a major impediment when you are trying to find a short-term rental.  We were very pleased with our apartment and the service has been great.  Our doorbell/buzzer was not working, and they sent someone out to fix it right away.  Our experience seems to be so different from everyone else's, I'm wondering if AMSI treats its corporate/furnished rental tenants better than others... More...

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