Rivera & Associates has been a leading licensed Bilingual (Spanish-Speaking) California Private Investigations since 1998. With offices in Northern and Southern California, serving Nationwide and International clientele for over 25 years with an in-depth industry specific knowledge in all facets of Investigation and Risk Consulting.
Show more
Verified business
68 customer reviews
Gordon Kelly
They did very well for us. We had a case where the defendant was dodging service. They took all of the proper steps to get them served in a timely fashion. We will be using them again in the future! More...
Reviewed on Google Maps
Andy Wu
Excellent experience working with Roberto and Rivera & Associates. Great communication, very professional, and truly went above and beyond to ensure proper service. Highly recommend for anyone needing reliable process serving in the area. More...
Reviewed on Google Maps
Lori Durand
Speedy process serving at a reasonable price
Reviewed on Google Maps
Ethan E10
Rivera & Associates did a stunning job at securing decades-old legal docs for me. I'm not an attorney, and unlike some other services, they were more than happy to work with a non-professional. They were very helpful in answering all the silly questions a total amateur would ask. They provided lightning-fast communications to every inquiry and delivered exactly what I asked for in much less time than quoted by other vendors. I couldn't be more satisfied with Rivera & Associates service. More...
Reviewed on Google Maps
Austin Thompson
I trust Roberto with heavy cases on a tight deadline. His experience and abilities are top notch.
Reviewed on Google Maps
Mariela Franco
I was somewhat disappointed that the agent didn't quite meet expectations regarding real-life updates accompanied by pictures. It seems weekends posed a challenge for service surveillance, and the agent's late arrival on a specific day wasn't ideal. More communication would've been appreciated. More...
Reviewed on Google Maps
SK M
I highly recommend Rivera & Associates for all your process serving and investigation needs. Roberto, the owner, demonstrates exceptional pride in his company, the high quality of their work, and his professional team. He only hires employees who share his commitment to clients. Roberto is highly knowledgeable in the law and has the ability to get the job done correctly the first time, which ultimately saves clients time and frustration. No job is too small or too large for Rivera & Associates. If you want a truly professional company, you will not be disappointed working with Roberto Rivera. More...
Reviewed on Google Maps
Trevor Fisher
Reviewed on Google Maps
Ashley Pileika
I called Investigator Rivera in a bind, seeking an investigator to accompany a client to a proceeding the following day. Investigator Rivera and his team were incredibly responsive, accommodating, and provided me with updates throughout the day of proceeding. They went above and beyond to make sure the client was safe and well taken care of. Recommend 100%!!! More...
Reviewed on Google Maps
j cervantes
Very happy with the service. They went over and beyond my expectations. Knowledgeable and fast. Highly recommended.
Reviewed on Google Maps
Emil M
Happy with the process service! The papers were served within 24 hours after I placed the order. I hope I don't need such services again, but if I do, I know I won't have to waste time looking for a process server...
Reviewed on Google Maps
Taryn Carr
Super quick, efficient and very professional. They got me exactly what I needed on short notice on a holiday weekend. Will be using Rivera PI again if needed!
Reviewed on Google Maps
Isabella Tan
Roberto was hired on March 27 to serve a defendant legal documents, he delivered them today March 31 with evidence of delivery photos and signed form. He served in 4 days and only charges $150. He provided excellent service with very reasonable price. More...
Reviewed on Google Maps
Stephanie Ray
Fast, reasonable, and very professional. Highly recommend!
Reviewed on Google Maps
Amol Talwar
Excellent work Done and Great customer service ! Always available to answer questions, carefully assesses and understands the situation, and makes every effort to cooperate. I would definitely recommend their private investigation services to anyone in need. More...
Reviewed on Google Maps
Kapil b.
prompt & efficient interaction
Reviewed on Thumbtack
Bryan Velas
Roberto put a report together to justify an arrest that ruined my life over 3 emails. He charged $10k for 2 days of work.
Reviewed on Google Maps
Erich W.
Excellent and thorough. Diligent and found exactly me what I needed. Highly recommended!
Reviewed on Thumbtack
Elliott Kelley
- Prompt Responses - Timely Updates - Accurate Information - Reasonable Rates (Compared) This was the first time I have ever used a private investigation firm. I emailed Rivera & Associates (and another firm) to obtain some general information such as pricing, timeline, etc. Roberto followed up via email same day. He answered my questions and gave me an overview about the process. He was very knowledgeable and he explained what information I would need for my specific circumstance. He had the information within ten days. More...
Reviewed on Google Maps
Chestley C.
Responded over a holiday weekend. Processed my documents the next business day. Very happy.
Reviewed on Thumbtack
Alejandro A.
Mr. Rivera was the best choice I could of made for this. He helped me serve papers out of state, which I thought would be an impossible task. I provided him with the information he asked for and he took care of business. He was always available to communicate and made the whole process easy. I’m so thankful for him and his help. Thank you More...
Reviewed on Thumbtack
Robert Pittman
Private Investigators
He was understanding and provided fantastic results in a short period of time. Very happy with the results.
Xun Zhao
Private Investigators
Rivera is great, he was able to find the information I requested very fast and provided me with options that helps
Alma
Private Investigators
I received the info I needed about my missing family in less than 20 hours with pictures. It was a huge relief to know they are ok and doing well. It was affordable, as I have to budget income from paycheck to paycheck. I have to give 5 stars for that! More...
Reply from Rivera & Associates Private Investigators
Thank you for your review. We understand how a missing family member's safety and security is upmost and we are glad we were able to expedite your request.
Elena Korot
Working with Roberto Rivera proved to be very professional,
fast, result oriented and elegant.
I would love to recommend him to others and continue working myself
when opportunities present themselves.
I am also grateful to his staff for support.
More...
Vera
Rivera and Associates were quick, professional and efficient. We would thoroughly recommend this company.
Aimes S.
The service was very professional at the beginning. He was willing to listen to 'why' I needed his service. However, once the money was wired, he changed his attitude towards me and the project.
He was not responding to most of my messages towards the end and reluctantly answered if I actually asked him at least twice. Also, he was not really updating me on how the case was being handled which was really frustrating.
To sum up, it started off well and ended quite badly. The quality of the work he has done wasn't bad but he didn't really give me the answers that I wanted in the end.
Hope he doesn't do this to the rest of his clients.
More...
Reviewed on Thumbtack
Busra A.
Roberto was very professional and responsible. He got great views and videos of a cheating husband. I highly recommend working with him. Everything was seemless.
Reviewed on Thumbtack
Ahmed S.
He is Very responsive ,Helpful ,easy to communicate with, very fast service. I appreciated Mr. Rivera's guidance and I recommend him .
Reviewed on Thumbtack
Ronelda C.
On the spot! He was really in-depth with his service....his responses were straight to the point! Thank you so much!
Reviewed on Thumbtack
Sanjaya Maniktala
Very good experience.. he was flexible, thorough, communicative and very professional... got the job done!!!
Sanjaya Maniktala
Good value of course but he surprised us with his professional, diligence and flexibility on the fly... we had initially booked him only from 11 to 2pm. .. but he agreed to help us out by extending till 6pm...and succeeded in promptly serving him... Yeah! We would hire him again if necessary without a thought... More...
Sanjaya M.
Really good experience.. we booked him for service for a few hours and he was promptly there stakingg out the place including sending us pictures to identify the vehicle, etc. . We wanted to extend it on the fly and he was finally there from 11 to 6 though we had booked him initially only till 2pm... he was flexible and very professional... not to mention good value to... So we are thoroughly satisfied and would use him again at the drop of a hat... More...
Reviewed on Thumbtack
Jaime Eustaquio
Private Investigators
Terrible....wrong information given on the person we wanted info on not once, but twice. Any correct information was stuff we already knew and could be looked up with a Google search. Never again will I use this site
Reply from Rivera & Associates Private Investigators
Jaime, I am sorry you found no value in the information I may shared with you however in true transparency, I must point out that at no time did you choose to hire our services, pay for any information shared with you for absolutely free and whatever information was shared with you came from the limited amount of information you provided via text. I never even verified your true name. This information was acquired through proprietary databases and confidential sources only afforded to licensed professionals, which needed to be validated and verified though the very investigation you chose to decline and not hire us to perform. I trust you have resolved your questions at that time and understand you chose not to hire us.
Tiffany S.
Thanx again
Reviewed on Thumbtack
Garrett Y.
Roberto understood the situation and did a great job in communicating what he would do to help. He was responsive to my calls and texts and worked quite quickly to produce the information I needed. I would recommend him to any of my friends who need a private investigator. More...
Reviewed on Thumbtack
Lise G.
Communication was a breeze and questions were met with prompt responses. Very happy with the quick completion of service and level of professionalism. I won’t hesitate to return should the need arise in the future. More...
Reviewed on Thumbtack
Richard T.
I needed someone to do some investigation for me in a rather short time period. Â Rivera & Associates was definitely the right team for the job. ... from the first phone conversation I had with him he was honest, very informative, and extremely helpful. Â I wouldn't hesitate to call on them again if ever needed. More...
Reviewed on Yelp
Jhonny W.
Efficiently located the defendant, highly recommend this firm to anyone needs assistance, thank you once again.
Reviewed on Thumbtack
Jon W.
Efficiently performed a skip trace service, located the defendant within hours from initial request, very satisfied with Roberto's team and would highly recommended to anyone that needs assistance.
Reviewed on Yelp
Steve R.
Reviewed on Thumbtack
Elizabeth D.
Professional, efficient, prompt service. Roberto was knowledgeable of the relevant laws and knew how to serve an evasive individual. I'm so relieved to have this done. Well worth $85. More...
Reviewed on Yelp
James Scardino
Roberto and his team did an amazing job. I would not hesitate to recommend his services to anyone I needing private investigator work in the South Bay.
Reviewed on Google Maps
Joongyup Kim
Great communication via email. I'm in NY and needed service in CA. Since never used this service, I had questions and some doubts. But he answered all my questions and updates were excellent turn around. I'll definitely use his service again when needed. More...
Reviewed on Google Maps
Paul Pluguez
I called to ask if my particular concern would be something he could assist with. He was very polite and informative and quoted me a good price. Provided great communication and information that answered my concerns, even with minimal information to start with. More...
Reviewed on Google Maps
Sid Kulkarni
Roberto Rivera managed to serve the defendant, who was very hard to find and was out of county, which enabled me to finally secure the court date. There was some delay in obtaining the payment receipt due to them being out of town. Beside this small issue I would recommend this agency for your PI needs. More...
Reviewed on Google Maps
Maria Venable
Good communication and professional delivery on the service.
Reviewed on Google Maps
Paul Pluguez
I called to ask if my particular concern would be something he could assist with. He was very polite and informative and quoted me a good price. Provided great communication and information that answered my concerns, even with minimal information to start with. More...
Reviewed on Google Maps
Paul P.
Great service and communication. Was able to assist me in my matter and provided prompt communication that made the process flow smoothly. Good on price too.
Reviewed on Yelp
Paul Pluguez
I called to ask if my particular concern would be something he could assist with. He was very polite and informative and quoted me a good price. Provided great communication and information that answered my concerns, even with minimal information to start with. More...
Reviewed on Google Maps
BACKGROUND & ONLINE RESEARCH
Our Background services include developing evidence to support a claim or a defense, identifying, or locating witnesses. Our extensive range of domestic and international searches / information will help in deciding whether to seek legal action, employ alternative dispute resolutions, negotiate a settlement, seek a restraining order or verify potential risks and threats. These searches are performed by trained and experienced Record Researchers.
SURVEILLANCE
Surveillance is conducted when there are reasonable grounds of suspicious or fraudulent activity, and when other methods have been utilized but have found to be ineffective. The person requesting the surveillance should weigh and balance the need of the surveillance to the privacy interests of the subject of the Investigation.
GPS SATELLITE TRACKERS
The Global Positioning System (GPS) trackers that we use for investigative surveillance are different from the GPS devices on your dashboard or windshield that makes sure you don’t get lost. These investigative GPS trackers show you exactly where a vehicle, asset, or person is located and will track and document the historical position of that vehicle, asset or person over time. Most GPS Trackers have software that allows Investigators to generate a detailed GPS Tracking Log of the vehicles historical location(s).
GPS tracking law is determined at the State level and each State’s laws are typically different. It’s part of the Private Investigator’s responsibility to know the law and ensure that the device is being used in compliance with the current law. Both the client and the Investigator could be liable if the GPS tracker is not used appropriately.
​California Penal Code section 637.7 prohibits "individuals from using electronic tracking devices to determine the location or movement of a person with the exception of registered owners, lessors, or lessees of vehicles to use electronic tracking devices to track their own vehicles."
We will require the client to show proof of registration and must sign a written authorization that grants the Investigator permission to install the tracking device.
MISSING PERSONS
Almost everyone is traceable; you just need the tools, knowledge, time and techniques to get the person found. Rivera & Associates has just those tools as well as specialists specifically trained to locate missing persons. Our Missing Person Investigators will work with law enforcement, network with non-traditional resources such as non-profit missing organizations, conduct online database research and utilize offline resources to pick up where the police may have left off. Many police agencies are not equipped to spend an excessive amount of time on an investigation, especially when the leads have run out. Rivera & Associates will dedicate the time necessary to find your Missing Person or Locate.
Locate Investigations
Adoptees
Biological Parents
Missing Children
Kidnapping
Runaways
Old Friends
Debtor Locates
Our Investigators have access to some of the best online proprietary databases, public record resources, open-source Intelligence (OSINT) tools and investigative networks in the world. Some of these private databases are not available to the general public. Only detectives and licensed investigators have the credentials to access them. These online and unique databases span worldwide and can be cross-referenced to locate just the person you are looking for.
What Do We Need to Find or Locate a Missing Person?
The more information you can provide the Investigator the better when trying to locate a Missing Person, Locate, Child or Runaway. If you have the full name, date of birth, birth certificate, social security number or former address or city that would give us a great start. But we will begin working with the information you can provide.
LOCATING & INTERVIEWING WITNESSES
Locate, interview and evaluate Witness and defense credibility
Research Background of Victims, percipient Witnesses and Experts
Locate and Interview case specific Experts
Canvass crime, arrest and/or accident scenes for additional Witnesses
Subpoena and Witness preparation for trial
Transport Witnesses to and from Court
Take written, video or tape-recorded Statements
Prepare declarations for Witness signature
Act as liaison between attorney and family members​
SERVICE OF LEGAL PROCESS
Rivera & Associates is dedicated to achieving quality professional service on a timely basis. When you need an experienced and dedicated Registered Process Server (Santa Clara County, RPS #1521)in Northern California, throughout California or Nationally. Serves are made during the day, evenings and weekends. We schedule our attempts to better connect with the person or persons being served.With over 24 years of business experience we understand the importance of customer service and communication. We provide timely service of process as well as proof of service, inclusive within one simple flat fee.
Common documents served include:
• Civil Summons & Complaint
• Family Court Papers
• Small Claims
• Unlawful Detainers
• Subpoenas
• Restraining Order
SOCIAL MEDIA INVESTIGATIONS
As a private investigator, you have to keep in tune with the ever-changing online social landscape. Trends are constantly changing when it comes to the wealth of information available to private investigators through social media and online sources. With social media at our fingertips, investigators have abundant access to information regarding every detail of people’s lives. This information can be obtained easily and almost effortlessly.
Social media is often used as a tool for insurance claims investigators to extract evidence while investigating suspicious claims. The subject may be bragging on their Facebook page about the deception against the insurance company and posting information and pictures, contradicting their limitations and restrictions.
After analyzing the victim’s Facebook photos and check-ins, investigators can gather additional evidence, beyond the traditional surveillance methods, which assist in successful investigations.
Social media outlets are commonly and routinely accessed by private investigators during the pre-investigation phase of any investigation. Before beginning any investigation, it is prudent to review all social media outlets for information on the subject. Many people post to their social media and investigators are able to obtain information such as a physical description from a photograph, the subject’s schedule and appointments, possible associations, addresses, employment status and the list is endless.
​
Social media is a powerful tool, and as a private investigator, it can be used as an excellent source of information on the subject of an investigation. Don’t ignore the fruitfulness of the internet, as it presents a wealth of information that is, at most times, easily accessible and available.
