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Telephone System Installers Near Me

Having a working phone line is integral to most businesses, especially if you have lots of different departments. From internal communication to customers trying to place an order, telephone systems are a very useful piece of kit.

These days, many telephone systems go far beyond allowing you to send and receive calls. Features such as audio and video conferencing, instant messaging, text messaging and even online faxing can also be provided. That means telephone systems are now providing more value than ever before, especially as the way we communicate is ever-changing.

If you are looking to get a telephone system installed in your business, we’ll connect you with the best local providers.

Choosing the perfect professional

What are the benefits of using a Telephone System?

Voice has always been one of the strongest forms of communication. If you’re a growing or large business and you only have one phone line, customers could reach a totally irrelevant department. However, with a telephone system, you can easily transfer the call which will save time and resources.

There’s a whole host of other features that make a telephone system beneficial to businesses. For example, caller I.D, voicemail and automatic call forwarding. If you are busy on other tasks and miss the call, you’ll be able to return it rather than losing business.

Above all else, when a customer sees a business has a dedicated landline, it appears trustworthy and genuine compared with a random mobile number. Given many telephone systems also work on mobile phones, there’s no need to compromise on using a smartphone for your work phone either.

Different types of Telephone Systems

There are various types of telephone systems that are available. The one that’s right for you depends on your usage requirements, company size and budget. Here are some of the most popular options to choose from.

  • KSU - A KSU (key system unit) is made up of a central control device that allows for more lines compared with a traditional telephone system. KSU's are ideal for smaller businesses only as there is an upper limit of the number of phone lines that can be added to it.
  • PBX - A PBX (private branch exchange) is a phone system that is situated on the premises rather than being cloud based. It allows for the automatic routing of incoming calls which is one of its main advantages. A PBX is a more advanced system than a KSU and is ideal for larger businesses.
  • VoIP - VoIP (voice over internet protocol) is the latest and most advanced form of telephone systems. It allows your employees to connect to customers based in any country, and works using the internet and computer. VoIP is the most expensive option but is ideal for those who require that added level of sophistication.
  • VoIP Hybrid System - Some telephone systems providers also have an option where you can link VoIP to an on-premises system. This is an option for businesses who are reluctant to switch to the cloud, and who also want to be able to make calls over the internet at a reduced cost than standard means.

How to check your Telephone System Installer's credentials

There’s no official body that represents telephone system installers. The best way to check the provider is to have a look at their reviews and the packages they offer. Ideally, they will be a reputable company with customer support in place.

Can I get a Telephone System online?

Yes, there are many virtual telephone systems that are available. However, these are not suited to types of systems that require a physical installation. It’s also worth noting that if the company is outside of your country of residence, they may not have a support team you can contact should there be any service interruptions.

Would my business benefit from a Telephone System?

Practically every business type can benefit from a telephone system. If your business currently only has an email and social media, then adding a phone number can make your company more accessible. Having the ability to call directly can save precious time and resources. It’s also highly appreciated by customers, especially those who prefer to be able to speak to someone rather than interact with your business digitally.

How much does a Telephone System cost?

The cost of a telephone system depends on how many phones you are looking to install, and if you require any additional service features.

What to look for in a Telephone System

A telephone is usually the main form of communication between a company and its customers. It’s also highly useful for internal dialog too. As a result, there’s a lot to consider when you are choosing which telephone system provider to opt for.

A great starting point is to ensure the system can provide all of the functions and features you require to operate. It needs to be able to handle the number of calls you receive, and all your employees who require their own phone line. The call quality should be excellent so that no details are missed.

The features are another main aspect to consider and will depend on the individual needs of your business. For example, would you like the option for callers to be able to direct their own calls to the right department? How about on-hold music? Do you want your employees to be able to communicate through video and instant messaging, or voice only?

The telephone system provider should also have a support network available. After all, the longer your phone system is down the more you could be losing vital business. So always pick a reliable provider who is quick to troubleshoot if needed.
Telecoms & Utilities profile image
T

Telecoms & Utilities

I work as a self employed consultant and authorised distributor of New Star Networks Ltd (NSN). I use my 35 years experience of telecoms and computer networking to help choose the best solution to my clients immediate requirements but always thinking of how future changes can affect any business. Flexibility, at a reasonable price is the key, and we deliver that. I am at a point in my career where money is not the main driver. Then again I don't think it ever was. The philosophy of helping my clients get their telecoms infrastructure set up correctly matches well with the aims of the directors at NSN, who I have known for a very long time. Essentially that comes down to putting the customer first.

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a professional

What do you love most about your job?

I get a kick out of introducing people to modern technology, and help them see how flexible it is and how it will benefit them both now and in the future.

What inspired you to start your own business?

It was a natural progression. Having been a successful support engineer with De La Rue, and computer sales engineer with GEC and Systime selling solutions costing up to £200K, starting a data networking business excited me.
Yes I am a techy, but I have over the years learned to chat with non-techies about what can be done.
Being involved with the first integrated phone systems in 1997 brought with it technical challenges that I loved. What we sell now is called leading edge technology, but when I worked with it in 2000 and it was called bleeding edge technology.
NSN engineers are very familiar with it all and make it all very simple for our clients.

Why should our clients choose you?

I provide a great deal of experience of dealing with various phone systems, data networks and various software solutions.
That experience is rarely charged for.
NSN provide my clients with an excellent service. Support charges are included within the packages we provide, and when things go wrong engineers answer the call and get issues sorted.

Can you provide your services online or remotely? If so, please add details.

Except for the installation of internet connection all the services are provided remotely.

What changes have you made to keep your customers safe from Covid-19?

We help our clients keep their staff safe from Covid-19 by enabling their staff to work from home as well as the office. Indeed, with internet access they can receive business calls wherever they are. I have received and made calls whiulst on holiday in Thailand and callers had no idea that I was outside the UK as calls sound the same.

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The majority of businesses with more than one employee will require a telephone system. This will allow more than one person to use a phone at the same time, as well as having different phone numbers for different departments. An effective telephone system will also enable you to set up and facilitate conference calls.

If your business has multiple calls coming in at any one time, you may be considering investing in multiple phone lines. This can feel like a complex undertaking. The easiest way to install multiple phone lines for your business is to hire a professional telephone system installer to help you to find the perfect telephone system for your business’ needs. They can talk you through the best options for your business and then install and set up your new system.

To be able to set up conference calling for your business, you’ll need a telephone system which is set up to facilitate conference calls. This will enable you to generate dial-in numbers and PINs to enable people to join the conference call from wherever they are.

The average price of a Telephone System Expert is £19.99 per month

Region Great Value
(month)
Average
(month)
Premium
(month)
Nationwide
£9.99
£19.99
£85.00
London
£10.00
£15.00
£32.00

Reviews

4.87/5.00

based on 30,175 reviews

The average rating for Bark Telephone System Experts is 4.87, based on 30,175 reviews.

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