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Synergy Mobile

NN1, Northampton

(12)
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About

At Synergy Mobile we specialise in bespoke solutions, tailored to meet the unique needs of your business because we believe there is no viable ‘one size fits all’ alternative.

We provide landline communications, business mobiles and connectivity solutions for contemporary businesses that recognise the importance of clear communication and enhanced connectivity.

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1 day response time

Reviews (12)

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5/5

12 customer reviews

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25 March 2024

Synergy have been providing services to us for over 10 years and the reason why we are still with them is level of professionalism and service they provide. I have no hesitation is recommending Synergy to friends and family More...

24 March 2024

We have worked with Synergy for some years now and have always received an excellent service. They are thorough and easy to deal with, explaining new contracts well and ready to help when we've had an issues with our mobile phones. Would not hesitate to recommend Synergy. More...

22 March 2024

I have been with Synergy for many years. Throughout this time they have been very helpful and professional for all services relating to my mobile phone. I can thoroughly recommend Synergy and would always give them the glowing report they deserve. More...

22 March 2024

We never had any issues with them. They were always there to help and advise when we need .
Well done

22 March 2024

We’ve been using Synergy for over 10 years and always found the service to be price competitive, but more importantly a personal understanding of our needs and extremely responsive to requests. Raj in particular has always been a pleasure to deal with, provides honest and clear advice and works at pace which is much appreciated. More...

22 March 2024

Good service and competitive prices

22 March 2024

Synergy is a local business to ours. We used them initially for our mobile phone contracts and their service was so good we now have our office phone system with them, our mobile contracts and our internet.
They are amazing when we have a problem with any of our services ,and deal with it as a priority so as not to affect our business.
The costs are very comparable to others but their customer service and dedication is exemplary, hence why we have been working with them for over 5 years.
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22 March 2024

we have dealt with synergy for some years, it's great as you get personal service, and a consistent point of contact- they respond almost instantly and have never let us down , give us a really reassuring conduit between us and the big telecoms corps , meaning you never have to speak to the big guys ! it all works brilliantly

22 March 2024

We have worked with Synergy over many years and dealt with both Sunny and Raj who could not have been more helpful,professional and friendly. They have always worked tirelessly to negotiate contracts that fit with our company mobile phone usage.They are more than worthy of a five star review. More...

22 March 2024

Very professional service and arranged a very good package for our business. Would recommend

22 March 2024

We have been working with Synergy Mobile for many years i can honestly say we have had no problems in that time and service excellent . Big mention for Raj Kalsi he is an credit to this company More...

21 March 2024

Great service! Always happy to jump on an issue or answer a question. Would def recommend!

Q&As

Helping our clients in what can be quite a techincal and confusing industry!

To offer common sense advice to SME's and simplify technology and the improvements it can offer small businesses.

We are totally client focused! It is something many companies will claim but without just cause, but we are genuinely different.

The majority of our clients have been using our services for many years, we do not believe in just selling/securing a contract just once from a client and never to be seen again, we believe the success of our business rests upon retaining and not just adding new customers and for this reason we have hundreds upon hundreds of clients that have been using our services for 8+ years and we've negotiated multiple contracts for them.

We can work however best suits our clients needs and requirements. With many of the services we provide we can do so remotely and even the sales process can be conducted remotely, via phone call, email, online meetings. As a technology company we are skilled at delivering solutions remotely to our clients and so this is something we can comfortably provide.

We are a B2B provider of telecoms/IT services. Our engineers follow strict protocols for working at client premises and most of our work otherwise is completed remotely.

Services

Our role is to thoroughly understand your business needs, explain the relevant options and help you choose the right mobile solution, saving you money in the process.

Whether your business has heavy or light mobile phone usage you can achieve high-quality, reliable coverage, benefitting from our mobile solutions, which can additionally be integrated with data services and fixed landlines. And with our range of mobile broadband services, you can connect your tablet or other Wi-Fi enabled devices and get online whenever you like.

Because we work in partnership with all of the major networks, we offer a vast range of mobile plans, and our in-depth analysis of your current business usage will help determine the most appropriate tariff and network, and which handsets are right for you and your individual employees.

The Synergy Mobile team can take a holistic approach and deal with device supply, personalisation, testing and warranties on your behalf, saving you time and inconvenience.

Whether you are simply seeking upgrades or hunting for a new mobile business deal, we can source the best contract to meet your needs, and you can rest assured your business is in safe hands.

Your dedicated account manager will offer swift, knowledgeable support and advice that is in line with our meticulous service level agreements.

-Next-day exchange or delivery for handsets
-An account for online billing and analysis
-Regular service reviews
-Identifying potential cost saving opportunities
-No switchboards or random customer service advisors

We offer a range of cloud-based business phone systems that provide you with a complete hosted communications system with a broad range of mobile and fixed telephone capabilities.

Our hosted phone systems offer many benefits. They are perfect for companies that have employees working remotely or who are on flexible work schedules. Our systems make flexible working conditions a reality for your business.

Not only do our hosted phone systems already have a plethora of outstanding features, but they also provide your business with a way to truly have unified communications across the entire enterprise.

We provide you with upgrades, new features and optional additions of new third-party applications immediately after their development and release.

You will work smarter and save money with our hosted phone systems, as you will receive improved integration between your fixed and mobile telephones via our business-grade network. Having one supplier will also simplify your life, as we make all components of the hosted phone system available, including network access, a selection of handsets, onsite installation, and in-depth training and guides for users, thereby saving you time and avoiding any hassle.

In addition, you only need to purchase one system to connect multiple locations quickly and easily with a cost-effective solution.

You can easily integrate with your business’s company directory and CRM, seamlessly transfer calls to various locations, and enable call schedules quickly.

We offer your company a reliable hosted phone system that is easily scalable as your operations grow. We offer you complete support services, including number porting, provisioning, training and UK-based help that is available 24/7, so you can rest assured that we will be there when you need us.

We deliver our hosted phone system via an IP connection, and it is ideal for businesses of any size. It is especially effective if your company has multiple locations that work together on a routine basis, and the system can handle the communications needs of hundreds of employees.

Business broadband and fibre-based services
Since the trend is increasing for applications to move from a customer’s location to the cloud, it’s crucial that you have a reliable, high-speed connection between your business and your workforce.

We offer a complete range of business broadband and fibre-based services, including ADSL2+, ‘fibre-to-the-cabinet’ (FTTC), ‘fibre-to-the-premises’ (FTTP) and G.fast.

We have designed our business broadband specifically for the business market, including offices and remote-based workers. We use the best commercial and technical Tier 1 carriers providing top-quality services and products, and we support these with a highly skilled group of engineers and support staff who are based in the UK. We have designed our assured broadband services specifically for IP telephony, including SIP trunking and our hosted phone systems.

Whether you need broadband for your office workers or for your remote-based workers, the combination of our services designed for businesses and our highly skilled support staff based in the UK provides great value for your money.

We offer a broad range of services that are competitively priced to fulfil all your data and voice business requirements. When you use us for your data and voice services, you get the convenience of having one account manager and receiving one monthly invoice, thereby saving money.

When you use our services, you can rest assured that we have built and maintained our network to handle any circumstances that may arise.

We have successfully completed many migrations to our network, and we have a proven track record of reliability. We can provide expert assistance in moving you to our many types of business data services.

We exclusively provide services to businesses, so we’re confident that we can optimise the services we provide to you. We design our products specifically to use with our outstanding hosted phone systems, which gives you the benefits of obtaining a complete telephony service from only one supplier.

Secure, reliable and fast connections
The need for secure, reliable and fast connections to the internet has become crucial as more services have moved from individual workstations into the cloud.

Ethernet products are the key to providing the type of internet connectivity that businesses now require.

Whether you need an Ethernet service to connect your office or remote-based workers to the internet, or you need reliable hosted phone systems, our products and our skilled support staff based in the UK give you control of your business’ connectivity needs.

Using Ethernet services helps to reduce the cost of using private networking while giving you improved service and support.

We offer both flexibility and scalability in the services we provide, and we always offer secure, dedicated business-class connectivity for all your data and voice traffic.

Ethernet in the First Mile (EFM) is an affordable way to achieve a high-capacity connection without committing to full fibre Ethernet. It is ideal for businesses that rely heavily on the internet and may want to combine voice and data on one connection, as both upload and download speeds are equally impressive.

Our Ethernet service provides flexible and high-capacity connectivity, and our full fibre Ethernet service provides dedicated bandwidth of up to 1Gbps.

You can start with lowerbandwidth and upgrade later as needed as you grow, and the low latency and the high availability provided by our next-generation network makes us the perfect choice for connecting to cloud-based services.

When you connect to our large, next-generation network, you will benefit from dedicated, high-availability and low-latency services that we support with strong, end-to-end service-level agreements (SLAs) that we back with 24/7 support from staff based in the UK.

We monitor and support our services 24/7, ensuring that weprovide consistent performance and immediate response should issues arise.

We provide comprehensive SLAs that specify availability, delivery, performance and time to fix any issues that occur, providing you with peace of mind and freeing you up to concentrate on running your business.

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