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Premiere Response LLC profile image
P

Premiere Response LLC

USA

‘21 Certificate of Excellence

Premiere Response is a contact center that provides customized solutions to companies who want to offer the highest level of service to their customers. Our contact center manages inbound & outbound call handling, email, chat, SMS, & Social Media support our 82 current clients.

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Hear from
a professional

What do you love most about your job?

Relationships! I love to meet and collaborate with people from a variety of backgrounds and industries.

What inspired you to start your own business?

Two colleagues and I decided to start our own contact center business to help clients looking for boutique style, customized contact center solutions in 2005. There are many providers out there who provide staffing services but very few like ours. We provide custom support based on specific client needs and we hire people who are best suited for the job. We do not provide Cookie Cutter services! In 2009, American Customer Care purchased our business and I continue to support new business sales for both brands. Together, our two companies provide custom support across 6 sites in the US and a soon to be new site in Costa Rica where we can offer blended solutions for our clients.

Why should our clients choose you?

We provide custom support for our clients, not standard call center offerings. We are consultative and will work hard to help you provide Best Practices in the most efficient manner. All of our clients have experienced efficiencies generated by our people, process, technology approach. When you work with Premiere Response, you are working with some of the best consultants in the contact center industry. Our client retention is amazing, call me and I will be happy to talk to you about our services!

Can you provide your services online or remotely? If so, please add details.

We absolutely can provide online/remote services. In fact, we have over 1,200 employees working remotely since March 2020 when the COVID - 19 Pandemic hit the US. We have had remote capabilities for our staff for many years as a disaster recovery process. When COVID hit, we were able to transfer all of our staff without any downtime. We continue to provide our services with remote employees while we have a small staff in all of our sites. This year we have acquired several new clients and we were able to hire, recruit, train, and launch remotely with great success.

What changes have you made to keep your customers safe from Covid-19?

We have almost all of our staff of 1,200 customer contact professionals working remotely with a few staffed at each of our 6 sites in the US. We have successfully supported our existing clients and acquired new clients remotely. We continue to provide successful, consistent, quality support for our clients!

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The average price of Telemarketing Companies is $1,049.50 per month

Region Great Value
(month)
Average
(month)
Premium
(month)
Nationwide
$599.00
$1,049.50
$1,500.00
East South Central
$8.95
$8.95
$13.99
Mountain
$8.95
$8.95
$13.00
New England
$8.95
$8.95
$8.95
South Atlantic
$5.00
$8.95
$9.95
West North Central
$8.95
$8.95
$8.95
West South Central
$5.00
$8.95
$9.95

Reviews

4.93/5.00

based on 2,175 reviews

The average rating for Bark Telemarketing Companies is 4.93, based on 2,175 reviews.

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