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FOCUS-ON-CARE LIMITED profile image
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FOCUS-ON-CARE LIMITED

We are a CQC registered Home care Agency based in Basingstoke. We provide domiciliary care (personal care), respite care, Live -in care, companionship and other light duties like house cleaning, shopping or taking the client for a walk in the park or in the community. We work with people with learning or physical disabilities, mental health issues, dementia and we also provide support with palliative care and end of life care. FOCUS-ON-CARE's culture is go above and beyond to provide highest quality care as "Caring is our Talent". Our trained, experienced and DBS checked staff will be perfectly matched with you to meet your social, cultural and emotional needs ensuring that you enjoy a dignified and independent life in your own house. We set our carers for success as our training prepares the carers to align with our care values and brand promises. We know that happiness is about discovering fun in life, therefore will ask our clients the activities that they liked most but they are no longer doing what they love. We try to involve our clients where practically possible to support them to live the life they want. We believe that life is better when carers come to you as having carers coming to your home is re-assuring and not overwhelming. Our care designers will evaluate your needs during the initial caring visit. The carers who will work with you are carefully selected based on their personality, languages, and hobbies shared with you for on going companionship that makes a difference. These carers are attentive and willing to go above and beyond when supporting you. Our management team is made up of qualified social workers who understands the need for safeguarding people in their care.

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What do you love most about your job?

Making a difference to people's lives is what we enjoy doing. As stated above, "Caring is out Talent".

We are aware that we are new in this Business but our vast experience in working with vulnerable children, young adults and the elderly before helps us to make that quick connection and understanding the client's needs. We enjoy listening to the Client's lived experience and plan together how we can meet their needs.

What inspired you to start your own business?

Being a carer myself has inspired me to start my own business. I am a trained I.T Engineer but I did not like working with gadgets and I re-trained to become a qualified social work. I have worked with young people with challenging behaviours, Autistic young adults, the elderly in care homes and I have worked in Mental health (psychiatric intensive unit). I have also worked with unaccompanied Asylum seekers and looked after children in different Local Authorities. I have always enjoyed working with people and I have made friendships with many families. The hands on caring experience and transferable soft skills developed along the way has inspired me as I can easily see poor quality of care. I am a people's person and I would like to build an excellent and highly motivated team around me. I believe that when my team of staff is happy, they will deliver care of high quality.
I am passionate about helping others

Why should our clients choose you?

I am an approachable, caring and visible manager when needed. I like to see everything that is happening and I would personally visit every client to ask if they are happy with the quality of service that they are receiving and would endeavour to resolve issues together with our clients. It is my duty to ensure that the service is safe, caring, responsive, effective and well led. There is an open door policy to our organisation and this will promote openness, transparency and honesty amongst the staff, management and the families we work with. We will make sure that our staff will receive appropriate training and there is a robust induction process to new carers and re-training is offered to long term carers who would like to refresh their skills.
Safety of our Clients is my number one priority and I will achieve this by maintaining our current rigorous recruitment, selection and training process. I would like our clients to feel safe and to live a happy life in the comfort of their own home. I want our clients to have confidence in our service and this will be achieved through partnership working and including the clients in their care planning and not completing the care plan for them. We believe that our Client's care plan should reflect their needs and fully address their difficulties.

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Reviews

4.71/5.00

based on 75 reviews

The average rating for Bark Home Care Specialists in Basingstoke is 4.71, based on 75 reviews.

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