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  • Small business phone installation
  • IVR systems
  • Office phone systems
  • VoIP installation
  • Cloud based phone systems
Smart Instinct | Automagical LLC profile image
S

Smart Instinct | Automagical LLC

Simple, clean, concise help desk training, setups & optimizations Our design and setup principle is simple, clean, & concise. Staying true to that principle helps build simple to manage help desk implementations & optimizations, and empowers self-sufficiency from agents and admins alike. These designs and setups can help your team quickly change help desk settings, reduce backlogs, reduce response times, and increase first response resolution. We have expertise with Zendesk, Freshworks, Talkdesk, Intercom, as well as other cloud-based help desks.

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What do you love most about your job?

Our team gets to help our clients and end users be more self sufficient. This drives down operation costs, decreases response times, and increases return on investment day over day, week over week, and year over year. We get to make a big impact and lift the weight off our clients' shoulders by training, optimizing, and implementing their helpdesk for them. It's great to see our client's work more efficiently and give that time back to their team and end-user customers in return with automation, reporting, and overall optimizations.

What inspired you to start your own business?

I get to help people, pay the wages I know my producers, consultants, and web developers deserve, and we get the freedom to work on many different cloud-based tools. I finally get to live out my dream in design and development.

Why should our clients choose you?

We keep things fast, flexible, concise, and simple. We want your team to be fully empowered to manage your help desk when we're finished with our implementations and optimizations. We'll always be around if anything is needed, but our goal is give your team the tools and knowledge to succeed quickly and efferently.

Can you provide your services online or remotely? If so, please add details.

Yes. We can do everything completely online and remote. We'll just need admin logins to the various cloud-based tools we'll be configuring for your team. That's the beauty of cloud-based systems. You have the freedom to work anywhere at anytime and get the job done right. We use the same approach when we implement the systems so that we can turnaround projects quickly at any time of the year.

What changes have you made to keep your customers safe from Covid-19?

We're completely remote and will remain that way. We haven't had to change anything given that fact. We'll start traveling for on-site work once the pandemic is over. Until then our team will continue to work 100% remote.

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Reviews

4.95/5.00

based on 2,333 reviews

The average rating for Bark Telephone System Experts is 4.95, based on 2,333 reviews.

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