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Find a Will Writer in Tyne and Wear

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The average price of Will Writers in Tyne and Wear is £190

Jayne Porthouse - Wills & Estate Planning Service profile image
J

Jayne Porthouse - Wills & Estate Planning Service

Tyne and Wear

‘21 Certificate of Excellence

Here at SILVERGATE GROUP we offer many services - Estate Planning /Will Writing, Pension reviews & advice, Funeral plan investments, Life Insurance, Mortgage reviews, Lasting Power of Attorneys and much more, all under one roof. I pride myself on being an Estate Planning & Trust specialist as well as one of the top Funeral Plan agents in the UK. Knowing the ins and outs of the industry and being able to explain this to my clients in easy to understand layman terms is something that sets me apart.

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What do you love most about your job?

My clients. All clients have very individual stories, wishes and requirements. I have to adapt with each appointment and be very sensitive to each clients individual needs. I love that no day is the same, it keeps my passion for Estate Planning burning.

What inspired you to start your own business?

I have always ran my own businesses, Estate Planning was born from being a Family Mediation Counsellor and witnessing children in the care system visiting Child Contact Centres where they would have limited time with loved ones before being taken back into care by the social worker. Usually this was down to a Parent passing away and leaving no will that stipulated Guardianship. I wanted to try and make a difference. This is why I often offer discounted wills for struggling families, and always give FREE consultations before a client gives me a decision on whether they would like to move forward with my service or not.

Why should our clients choose you?

I pride myself on being dry professional but also friendly, personable, approachable whilst at the same time knowing my stuff when it comes to estate planning. The feedback I usually get is that my clients are positively surprised at how easy it is and that they wished they had come to me sooner. Being in my thirties my demographic is extensive and I feel I can relate to many different age groups, afterall it is not only older people who need to have their affairs in order. Our prices are very competitive and unlike a solicitor we do not charge for our 'time', only the services chosen. Also, once you use any of our services, you are then a life long client meaning that you can come to us anytime in the future and we will only ever charge you the cost of a re print, even if you wish to change your will/documents entirely.

Can you provide your services online or remotely? If so, please add details.

Yes, due to Covid we have had to adapt, like everyone else, and now we offer telephone appointments & video calls all free of charge as well as emailing a full free information pack out to clients who would like one.

What changes have you made to keep your customers safe from Covid-19?

Our Head Office is spacious, bright & very airy. All our office Team wear full face coverings as well as being sat behind a newly erected glass wall.
We follow strict guidelines regarding no cross over of clients within our waiting area, sitting always 2m distance from our clients, full surface clean down after each appointment and hand sanitiser available at many points.
Although this all sounds very clinical, we still maintain our friendly & personable approach as safely as we can.

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