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Alive Health Care

Alive Health Care is a distinguished provider of domiciliary care, supported living, and live-in care services, proudly registered with the Care Quality Commission (CQC). Our foundation is built on a commitment to enhancing the quality of life for adults across a spectrum of care needs, including those with dementia, mental health conditions, physical disabilities, sensory impairments, and substance misuse problems. We specialise in delivering personalised care that respects the dignity, rights, and preferences of each individual we serve. Our approach is holistic and tailored, ensuring that every person's needs and wishes are met with the utmost compassion and professionalism. At Alive Health Care, we understand the importance of supporting not just the physical aspects of care but also the emotional and social well-being of our clients. Our team is comprised of highly trained and experienced professionals who are dedicated to creating a supportive, empowering environment for individuals and their families. We are steadfast in our mission to provide care that truly makes a difference, navigating the complexities of health and social care with empathy, expertise, and unwavering support. Our services are designed to offer not just assistance, but a partnership in care, promoting independence, respect, and a higher quality of life for those we have the privilege to assist. Choose Alive Health Care for care services that go beyond expectations, where each individual's rights are honoured, and their well-being is always the priority.

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What do you love most about your job?

At Alive Health Care, what we cherish most about our work is the profound difference we make in the lives of individuals and their families. Every day, we are granted the privilege of entering someone's life at a time when they need support, understanding, and care. This opportunity to provide comfort, enhance the quality of life, and bring peace of mind to both our clients and their families is what fuels our passion and commitment to the care industry.

The heart of our job is the relationships we build. Witnessing the positive impact of our personalised care on someone's well-being, seeing a smile on a client’s face, or receiving heartfelt thanks from a family member, reinforces the significance of our work. These moments remind us that what we do isn't just a job; it's a calling to make the world a kinder, more compassionate place, one person at a time.

What inspired you to start your own business?

The genesis of Alive Health Care was born out of a deeply personal journey combined with a professional aspiration to redefine care standards within the community. Our inspiration stemmed from witnessing firsthand the challenges and gaps in the care sector—seeing loved ones and community members struggle to find compassionate, high-quality care that truly respected their individuality, dignity, and preferences.

We were motivated by a vision to create a care service that felt different; one that placed the person at the centre of everything we do, treating them not as a number or a task to be managed, but as a valued individual with their own stories, preferences, and dreams. We wanted to build a care provision that mirrored the warmth, attention, and personalised support that we would wish for our own family members.

Why should our clients choose you?

Clients should choose Alive Health Care because we offer a unique combination of personalised care, family involvement, and expert healthcare management, all underpinned by our CQC registration, ensuring the highest standards of care and safety. Our approach is deeply personal, focusing on the individual needs and preferences of our clients, while also valuing the integral role families play in the care journey. Founded and run by seasoned healthcare professionals, Alive Health Care brings a depth of understanding to our compassionate care services. To welcome new clients, we're pleased to offer a Manager's Special with introductory discounts, making it easier for families to experience the quality and dedication that set our care apart.

Can you provide your services online or remotely? If so, please add details.

While the very nature of our services at Alive Health Care—personalised care, supported living, and live-in care—requires our compassionate caregivers to be physically present to offer the support and assistance our clients need, our commitment is to bring this high-quality, professional care into the comfort and safety of your own home. This approach ensures that our clients receive the most effective, personalised care designed to meet their individual needs, preferences, and circumstances right where they are most comfortable. Our services are crafted to enhance the well-being and independence of each individual we serve, surrounded by the familiarity and warmth of their home environment. For aspects of our service that can benefit from remote support, such as initial consultations, care planning discussions, and regular check-ins with families, we utilise the latest communication technologies to keep lines open, ensuring families are continually engaged and informed about their loved one's care.

What changes have you made to keep your customers safe from Covid-19?

Alive Health Care has implemented stringent safety measures to ensure the well-being of our clients and staff. Central to our approach is the vaccination of all our staff, an initiative we prioritised to safeguard against the spread of the virus within our community. Additionally, adherence to COVID-19 protocols is an integral part of our mandatory training for all team members.

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