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About

Established in 1968, Smith’s have continued to build the successful ‘family’ business, expanding operations and servicing clients all over the south east of England. Smiths have an extensive portfolio of Satisfied Customers who come back to Smith’s time and time again for new products or simply recommending friends and family to the unique Smiths Service.

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42 hires on Bark
3 hour response time

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Reviews (666)

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4.5/5

666 customer reviews

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26 November 2022

Conservatory Installation

Was ok Jason is a star Im happy with the peace of mind he gave me to processed

Smith Glass LTD
S
Smith Glass LTD

Reply from Smith Glass LTD

Thank you so much for your kind words, I will make sure Jason is made aware of your comments and I am sure you will be happy with the works we are doing for you. Many Thanks Smith Glass LTD

24 September 2022

Had a back door fitted really pleased would use them again

Reviewed on TrustPilot

29 August 2022

Hi Team.
Sales person was very kind and fitters were very efficient completing the work in a day.
My only query was one double glazing unit in the kitchen did not appear square and despite 2 attempts to rectify remains as was.

Reviewed on TrustPilot

22 August 2022

Smiths glass were highly professional from the point at which they did us a quote to the after sales service. If we have any future works done we would not hesitate to use Smiths again. Very happy customers.

Reviewed on TrustPilot

22 August 2022

In the past couple of years I ordered the conservatory and the porch from Smith’s. Both jobs had been done to the high standards. They offered me 10 year guarantee. Any problems the member of staff came and solved it.
This year I ordered new windows for the whole house. As previously the job was done to the high standards. The price was very reasonable.The windows are modern, good design. I can wash the windows myself on the upper floor thanks to their design. I would highly recommend them to anybody.
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Reviewed on TrustPilot

12 August 2022

We were given a good price for the two windows we had replaced (one a patio door, the other a top opening kitchen window), the measurements were with no fuss and the fitting was carried out smoothly and with the minimum of disruption, with the fitter clearing uop after himself. Altogether it was an excellent job. More...

Reviewed on TrustPilot

5 August 2022

He did a good job quickly and efficiently. I had a problem with the new style lock but I have it sussed now - I have disabled hands.

Reviewed on TrustPilot

4 August 2022

I had 3 quotes for my windows and doors, Smiths, Anglian and Safestyle.i am reviewing all 3 of those companies

I chose Smiths as the salesman was very good, although Smith window was not the cheap one as safestyle I was happy as I liked the salesperson, Anglian was awful

Windows and door look very good and my wife is very happy with all work done. I will use again in the future when I do need other things done like other door.

Very happy

V Patel
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Reviewed on TrustPilot

27 July 2022

Installation started on suggested date, fitter (Scot) was courteous, polite, clean and tidy throughout the 3 day installation all unwanted materials and waste were removed from each room after new window installed.
Upon completion site was left tidy.
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Reviewed on TrustPilot

26 July 2022

Quality product and quality installation

Reviewed on TrustPilot

23 July 2022

Real professional job done by the work man. Not many workmen like him can be found around these days.

Reviewed on TrustPilot

23 July 2022

After searching numerous companies Smith’s came through for us. The glass door replacement was exactly what we wanted and needed. Could not recommend them more. In future we will go to them for any of our glass needs More...

Reviewed on TrustPilot

23 July 2022

When I first placed my order I had a cheaper quote but had a few issues when I tried to cancel. In the end Smiths bettered the quote I had and after that slight hiccup they were excellent. The fitters were first class and very clean and tidy workers. I would definitely recommend this company More...

Reviewed on TrustPilot

19 July 2022

Professional

Reviewed on TrustPilot

14 July 2022

We can’t fault this company from start to finish.The installation for whole front of house including doors was completed in 2 days the team were hard working polite clean and tidy you wouldn’t have known they had been I expected to have some broken tiles in bathroom or kitchen but no everything was fine . They brought plain glass for hallway instead of obscured an honest mistake but it was reordered and replaced the following week it took about 10 minutes. We are so happy with how it looks we wouldn’t hesitate using Smith’s again in the future More...

Reviewed on TrustPilot

11 July 2022

I was recommended smith glass and I would also recommend them good customer service and very competitive price.

Reviewed on TrustPilot

27 June 2022

The whole experience, from having the salesman round,to the surveyor appointment, and up to the fitting was first class. There was a small issue that arose a little while after fitting was completed, but the after sales service team resolved that with no problems and very promptly. Would definitely have no issues with passing this company on to anyone who was interested in having new windows fitted. More...

Reviewed on TrustPilot

26 June 2022

Mr. B Oliver who came to give a quote was very polite and did not put pressure on me to get a sale. The work carried out was very quick, clean and efficient

Reviewed on TrustPilot

23 June 2022

Very professional and the fitter was extremely hard working

Reviewed on TrustPilot

21 June 2022

Very pleased from estimate to installation , one small criticism , not enough contact to let me know where my order was . Was given an installation date , but was missed by 2 months . Apart from this problem , we are very pleased with the end result . More...

Reviewed on TrustPilot

13 June 2022

Good clean and efficient and just recommended to a friend who has put in a big order

Reviewed on TrustPilot

12 June 2022

Satisfied customer

Installer arrived on time. Carried out the work to a very high standard with little disruption and left the site in a tidy manner.

Reviewed on TrustPilot

25 May 2022

Had my bathroom window replaced
Very professional man and was very happy with the work would definitely recommend Smith’s to family and friends 😊

Reviewed on TrustPilot

25 May 2022

I was very happy with Smith Glass Ltd from the sales person that knocked on my door, to the actual sales pitch and order processong to the door installation. Every one was friendly and helpful. The installation itself was done quickly and with no mess left after. Would definitely recommend! More...

Reviewed on TrustPilot

22 May 2022

Had a new door fitted April 22 absolutely first class 2 lads turned up old door and frame was gone in less than 5 minutes new door fitted in less than an hour
There was a slight problem with the door handle not their fault they went away and was back within the hour with a different handle job completed very tidy no rubbish cleaned up after themselves I would recommend smiths to anyone that’s the 3rd time I’ve used them and every time they have been the same brilliant More...

Reviewed on TrustPilot

23 April 2022

It was a very easy process made easier by the staff at smiths. From the survey visit to choosing the windows and them being installed. No hassle with plenty of communication and a clean and tidy install. My experience with smiths was very good 👍 More...

Reviewed on TrustPilot

22 April 2022

A new back door with low threshold was fitted so my mum would have wheelchair access to the back garden. It was ordered and fitted with no problems at an excellent price. All mess was cleared. Many Thanks

Reviewed on TrustPilot

21 April 2022

Extremely pleased with the quality of the product and especially the workmanship.
The after salesmanship was also excellent.

Reviewed on TrustPilot

19 April 2022

Very happy with the process from start to finish from the salesman through to the final fit & finish.
Updated on the order & fitting date throughout.
7 windows & front door fitted over 2 days, all was left clean & tidy after each day.
All staff from office & fitters all polite & friendly.
Not that I have anything else to replace but I would not hesitate to use Smith glass again.
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Reviewed on TrustPilot

19 April 2022

My brother got his windows and front door done, very nice quality and installation fitters very polite and tidy workers, little problem with front door closing properly but one phone call to them and were out very quick and rectified it, he was more than happy with them, and cost.

Reviewed on TrustPilot

19 April 2022

I'm pleased with the finished product now. But your Customer service is very poor needs to improve in letting customers know when there is a problem with the work being done, seemed only time you got in touch with me was when next payment was due. I seemed do the phoning too ask what is happening and when the person who I was talking too was not about left message but not always got back in touch or passed on to explain what is happening at each section of the work. Got annoyed with your company lacking in keeping me updated. Your Builders was excellent no problems with them, installation team was fine, Plaster and Floor Layer was good as well. To recommend your company I would have to think about this more. More...

Reviewed on TrustPilot

8 April 2022

Excellent service.

The initial consultation was carried out efficiently and effectively and the man who came round was really helpful even though he was new in his role.

The actual glass fitter that then came round was also very helpful and re-fixed my whole door unit for me aswell as quickly replacing my windows and also hoovering and cleaning up all my broken glass for me.
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Reviewed on TrustPilot

31 March 2022

The service was great. Everyone we spoke to was really nice. The windows we got are really well built and look great. Overall we are very happy and would definitely recommend.

Reviewed on TrustPilot

31 March 2022

Quick, efficient and reliable team. High standard quality service. Professional service

Reviewed on TrustPilot

22 March 2022

Excellent customer service and excellent work done. Very happy with the final item and workmanship

Reviewed on TrustPilot

19 March 2022

2weeks after completion of the work and the final payment made I had not received my receipt for payment. I contacted Smith's and I was told I would receive the confirmation in due course, the accounts department only work one day a week. In my mind this is not good customer service. More...

Reviewed on TrustPilot

18 March 2022

This would have been 5 if it was just for the organisational of things but quality of the work was good.

Reviewed on TrustPilot

11 March 2022

thank you for doing a very good job on my windows i am very please
thank you
chris minchin

Reviewed on TrustPilot

9 March 2022

Good service from start to finish . Would highly recommend .

Reviewed on TrustPilot

9 March 2022

Great service, fitted within our budget, would recommend to family and friends.

Reviewed on TrustPilot

3 March 2022

Two lovely doors so now Smith's glass have replaced all my doors and windows. Very pleased with the quality and I would especially thank Scott who fitted the doors for his high standard of work and for being so very pleasant to have around!

Reviewed on TrustPilot

3 March 2022

Excellent service

Reviewed on TrustPilot