22 customer reviews
Shaun Archdale
When we walked our room they had put a dog blanket, 2 dog bowls with treats and essentials oils for our dog - wat a great/thoughtful thing to do - great room as well… five stars
Reviewed on Facebook
Lou Colling
Everything!!! We love this hotel x
Reviewed on Facebook
Becky Barratt
It seemed quiet but service was slow and we seemed to be forgotten about. Most of our table ordered roasts and they were nothing special. The beef was tough and just fatty, no flavour. There was hardly any veg and one pot of cauliflower cheese between 3 people isn’t right when you’re paying £18 per meal! Plus I think the chef had forgotten to put any cheese in the cauliflower cheese, it was just cauliflower and flour by the taste of it. Shame as the place has a nice vibe about it but as far as I can see it’s overpriced for what you get. More...
Reviewed on Facebook
Jim Battle
Had a nice anniversary meal. Food was great and the staff vey friendly and helpful.
Reviewed on Facebook
Abhishek Singh
Great service, highly recommend.
Reviewed on Facebook
Paul Allen
Brilliant brilliant brilliant
Reviewed on Facebook
Gary Loveday
Lovely pub, Great food, nice room and a great location, just next to the River Test
Reviewed on Facebook
Iain McAllen
Friendly service beautiful food...
Reviewed on Facebook
Maxine Gripton
Lovely weekend away for my 55th birthday.. All the staff at the Cromwell Arms where lovely and attentive
Reviewed on Facebook
Brian Williams
friendly staff and good food
Reviewed on Facebook
Elizabeth Williams
Famous food excellent service and the decorations are beautiful we’ll definitely come back.
Reviewed on Facebook
Erica Osman
Beautiful pub and very friendly staff..popped in at the last minute for a drink and we were made to feel very welcome.. Lovely atmosphere and the saffron Gin was amazing!
Reviewed on Facebook
Suzanne Muzzall Lucas
We have just had a weeks stay.Generally good. Some great staff ( Charlotte & David). Food was very good. Would have liked 2 chairs in the Indulgence room as there was 2 of us & a bigger wardrobe. It's ok for 1 or 2 nights but not big enough for a week. Towels & bedding great. Disappointed to be told when we arrived that there were no daily papers as advertised on their site & the advertised Queen tribute night was cancelled. Really need to update the website. Often reception not manned. Overall a pleasant stay. More...
Reviewed on Facebook
Lisa Park
Amazing food . Beef done to perfection . Service was great considering only 2 members of staff . the young lady who looked after us was very apologetic for having to wait a bit longer .
Reviewed on Facebook
Łukasz Mariusz Michał Kłudczyński
One of busy places in Romsey, female service always very helpful and open-minded. Food great and in love with outside atmosphere and bar lady, Unfortunately yesterday visit did bring a lot confusion about service there. Gentlemen were a bit slow reply with friends and family: I’m not sure that gentleman in long hair and short trousers got English sense of humour, mixed feelings came across also with a blonde hair gentleman as he mixed drinks order and didn’t bring Romsey one I have ordered on time. PS Please look after your staff as one of young females working on service couldn’t bring a cake 🧁 to the right table and after asking her if she is okay, she replies that this is very difficult day for her and she is not thinking right #mentalhealthawareness More...
Reviewed on Facebook
Ali Vaughan
Fabulous service, beautiful pub, super tasty vegan options and dog- friendly. What's not to like?
Reviewed on Facebook
Sandra Shadbolt
Excellent service. Great food ..
Reviewed on Facebook
Natalie Alldred
Quiet evening yet service was slow and inattentive. Unavailable options, whilst understandable at the moment, could have been mentioned before some of us had chosen to order these from an already limited menu-both mains and desserts. Some of the group really enjoyed their food, I did not. It was over cooked and bland. Warm glass of wine. Disappointing yet expensive. More...
Reviewed on Facebook
Petra Butt Wiehrich
Beautiful pub, however we waited nearly an hour for our food and the pub was almost empty. 4 of the dishes on the menu weren't available due to delivery issues so we were quite limited for choice. Small portion size, the main dish felt more like a starter for £16.50. Triple cooked chips were lovely though and staff very apologetic More...
Reviewed on Facebook
Desperado Dom
Impeccable service and the food wasn’t half bad either. Big plus also is you have neck oil on tap. Sorry guys but u will be seeing more of me 😂. Keep up the good work. That burger made my day! 👏👏👏 More...
Reviewed on Facebook
Laura Jane Walker
The best chips I’ve ever tasted! Dog friendly, even bought a bowl of water out for my dog. Staff were so friendly and helpful. Lovely menu and all food cooked to perfection! Will 100% be back! Very impressed. More...
Reviewed on Facebook
PhilipMary Douce
The menu description doesn’t reflect the poor quality of the food disappointed 😞
Reviewed on Facebook