Upottery
152 customer reviews
James Butler
Fantastic service! Our old boiler finally gave up on us and we had our new boiler installed within 48hours! All the engineers were very friendly and efficient. Jay in particular was incredible. He put in extra effort to get the installation done in such a small time window. We were very grateful as we have 2 young children. We would 100% recommended Synergi SW to anyone. More...
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Tim Mortimer
Please indicate your overall satisfaction with Synergi SW (drag the circle to slide to your answer) Selected Value: 5 (1 min / 5 max) How satisfied were you with our engineer/s? (drag the circle to slide to your answer) Selected Value: 5 (1 min / 5 max) How satisfied were you with the standard of work carried out? (drag the circle to slide to your answer) Selected Value: 5 (1 min / 5 max) How satisfied were you with how clean and tidy our engineer/s left your property? (drag the circle to slide to your answer) Selected Value: 5 (1 min / 5 max) Do you have any additional comments for us? excellent workmanship. will be using you again. Highly recommended. Thank you! Please tell us your name, postcode or customer number below so we can locate your information. This will allow us to identify your plumber/engineer and job so we can follow up if needed. Tim Mortimer More...
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Anthony Organ
We received exceptional service from all at Synergi. Highly recommended.
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David Foster-Key
This company is a family business run properly who have really gone out of their way to sort our problems for us (including dropping everything when we had an emergency gas problem and coming straight over). We have used them to sort our underfloor heating, solar collector and associated electrics. Highly recommended. More...
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Slim Big
Very professional engineer carried out the work very prompt and efficient highly recommended
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Peter Rhodes Finney
Fitted out our ensuite and we're very good and helpful would use again highly recommended
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Peter Rhodes Finney
Work of excellent quality and Joe who fitted out our ensuite was helpful and polite would highly recommend them and would use them again
Reviewed on TrustPilot
Patsy Popham
Within hours of reporting in that we had no hot water in the cold weather, Synergi got an engineer to visit and fix the problem the same day! The engineer, William, took the time to explain the problem and was pleasant and courteous. We got a follow up call next day to make sure all still working. What more could you need for good service? More...
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James
The engineer was very prompt came out very polite and efficient did all the work that I require to be carried out very highly recommended
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Julie Nagle
Excellent service! Immediate response that got us out of trouble repairing our holiday let boiler - would certainly use again
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Patrick Brittlebank
We first got in contact with Synergi in 2021 to organise changing our heating system at home. We had a large project to manage, with little experience. Richard and Ameana were approachable professional and knowledgeable which put us at ease during what was a stressful time. I want to highlight how time and finance critical this turned out to be, trying to hit the dates with grants available at the time. Synergi were flexible and worked very hard to make sure everything ran smoothly and to schedule. The heating engineers were friendly, engaging and communicated well. I trusted them 100% to work in our home, I feel that I can and will recommend this company to anyone. We will be using Synergi for the rest of the alterations needed on our home, thank you all. Special mention to the engineers Sam and Jay. More...
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Lisa Clouter
5 stars for help, efficiency and speed. Synergi, a local independent company came recommended and I would like to pass the recommendation on. A shout out to a young lady called Hannah who was our first point of contact and helpful and friendly over the phone. Thank you. More...
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David Prowen-King
Shower was leaking into bathroom below. Contacted Synergy and found the whole quotation process easy and immediate. The guys turned up on time every day until new shower tray installed. The result was excellent and testament to good work men. More...
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Cameron
Really nice chap who did a good professional service. Thank you
Reviewed on TrustPilot
James Andrews
We had an Air Source Heat Pump installed by Synergi in the summer and we've left it until after winter to leave a review to ensure its had a good test. The installation was part of our self build project which included underfloor heating and radiators upstairs all of which were supplied and fitted by Synergi. We had several quotes for this project but from the start Richard made the process very simple. If it wasn't for Richard we would have likely ended up going for an LPG system which would have cost us a small fortune this winter. In our first winter the house was a warm 21 degrees even in the snow and the heat pump has been providing us with a SCOP of 4.0 which means its 400% efficient. We couldn't be happier with the installation, the customer care and the actual kit. More...
Reviewed on TrustPilot
Mr Sanders
Was asked by this company to leave a review and to be honest I’m more than happy to do so. Had a new boiler fitted before Christmas as our packed up. Looked on Google and got loads of calls from loads of company’s but Hannah at Synergi was able to help me over the phone, send me a survey form to complete and then within two hours I had a price. I generally just had a got a good feel. The people I spoke to were friendly, the quote was well presented and the fact they answered the phone and answered my questions was spot on. The engineers did the job in just under two days which for a tricky installation was really positive. The chap as his apprentice didn’t stop all day! You always expect a good job when you spend out this kind of money but they really did provide value for money. More...
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Crystal Lavery
I was recommended Synergi on social media for a gas boiler service. I spoke to a lady called Hannah who was very helpful, she answered all my questions and booked me in. The engineer who came was, professional, polite and very tidy. I am very happy with the service and will be recommending them. Thank You. More...
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Ailsa Masters
I would just like to express my gratitude to Simon, for all his hard work yesterday. He came to install 2 new radiators at my house, but ended up having to spend longer removing large quantities of air that had built up in the system. My thanks to Joe aswell for helping at the end of the day to get my rather old heating system back up & running again. My house hasn't been this warm in years! You are both extremely hard working, tidy & professional! Thank you. More...
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Tom The Dude
Poor communication, didn't arrive to service boiler when said they would, no apology. Had to chase them to find out where they were. Would not recommend.
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Robert Bradfield
Having recently moved into our new home, we had a number of issues we needed help in sorting out with our Biomass based heating system. We were recommended Synergi SW by are new neighbours as being the best company to use for heating problems. Greg came out and quickly determined what the potential issues were, ordered the parts and fitted them all very quickly. Problem solved. Greg also gave some very honest advice around the heating challenges we are facing in our separate annex, it looks like we will be following his recommendation. Overall very satisfied and Synergi SW. More...
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Jean
Very pleased with the service would highly recommend, very helpful and friendly staff and new boiler installation was excellent, Thankyou Synergy
Reviewed on TrustPilot
nigel marston
Can not fault the service received when our oil boiler failed. From quote to completion in 3 days. Installation went great and was done in poor weather. Kept up to date by wayne. He was meticulous tidy. Will definitely use again. More...
Reviewed on TrustPilot
steve
incredibly poor after sales service, can tare up to a month to get a reply and eventually when you do get one they start pointing the finger at each other. Cant reccomend them under any circumstances, even if they do a good installation you wont be able to get any followup service. avoid them Just read their reply, they were going to come back with a quote the next day but never received it. Typical rlnon response from them. We still have a noise coming from heating system months after they installed it. Save yourself grief and don't used them More...
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Hideaway Treatments Honiton
Fantastic fast communication & very professional service. Efficient and speedy repair. Highly recommended.
Reviewed on TrustPilot
giles newman
Booked an appointment 3 weeks ago to have our boiler serviced between 2 pm and 3pm today. Took time off work and emptied the airing cupboard in preparation. Engineer didn't turn up, no communication from anyone. We phoned them at 3.00 pm to be told that they would contact engineer and phone us back. Waited 30 mins phoned again only to be told that the engineer had gone to another job. No communication unless chased up and a wasted afternoon. Strangely we were told that he was outside the house a 3pm but didn't bother to knock on the door. More...
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Mrs Sharon RisdonCooper
Fantastic quick and efficient service. Engineer was punctual and explained everything. He also tidied away! Very happy with my new boiler would thoroughly recommend.
Reviewed on TrustPilot
Colin Sully UK
The Synergi SW Ltd Team installed a new oil boiler for me. A great job, they communicate well and kept me informed. The job involved numerous trades and all were coordinated brilliantly. Fantastic service and I'm very grateful to them for going the extra mile...e.g when I was struggling with the programmer..they visited and got it sorted with a smile. A great team and great service. More...
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Catherine Allen
A superb service from Synergi SW Ltd when they stepped in, after I was let down by another plumber. It was a complex job replacing some old obsolete flues, but a nice tidy job done by Steve Bennett.
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Mrs Kim Bridger
We had to have a new boiler as the one we inherited with the house was old and broken. Synergi was duly booked. They arrived on time and put the boiler in. They worked very hard and it was a full day as we had to have a vent into the roof. It was raining on and off all day and this did not help. But I was very impressed with the work done and would not hesitate to recommend Synergi to anyone who needs a new boiler. They took every bit of packing with them and cleared up as they went. They also made sure the system was working. Brilliant company. I will use them again. More...
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Malcolm Cooper
Could not praise Jay and the lad enough, very professional clean and tidy would definitely recommend and thank you. Malcolm Cooper
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Sheila Sowden
Thank you for the lovely job you did with our new boiler this is all down to Wayne who was very professional and excellent at his job. Very clean and tidy worker and thanks to the office girls and Richard for putting up with me because I am an oldie. Set in my ways job prices very reasonable and would recommend you to anyone who wants work done many thanks Alan More...
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Emma Bouyamourn Green
They were a fantastic job on our ensuite!! I was included in every decision. V highly recommended
Reviewed on Facebook
José Carlos Almeida
Chief Dr Lucky is so good at explaining what is going on inside your body and how to help stop the problem. I am totally cured from Hepatitis B, I would highly recommend him.
Website: https://chiefdrlucky.com
Email: chiefdrlucky@gmail.com
WhatsApp: +2348132777335.
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Dan Mabbutt
We have recently had roofing works take place, unfortunately there was an issue with the boiler flue making the boiler unsafe, Synergi plumbing attended within two hours, immediately making the boiler safe. Returning promptly the next working day to complete the repairs. At all times the engineers were professional and polite, even sending text messages to keep us updated. (The boiler had been installed many years ago by a different company) More...
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Roger S
5 star service from start to finish.
Quote bang on and fitted in excellent time on the day. No mess and all done in just over half a day.
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Claire Elizabeth
Yes 100% recommend. We didn’t end up going with a quote from you, however, you were so professional and knowledgeable and we really appreciate all the information given to us as we would have done some silly mistakes if we had not had you to come in and help! Thank you!
Reviewed on Facebook
Jackie Seager
Faultless workmanship! Their heating / plumbing team went the extra mile to get our new home to perfection. Cannot thank them enough. Highly recommended!
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Liz Ledsham
Synergi have just replaced our boiler and updated our central heating system. First class service throughout. Initial survey really thorough Richard made lots of helpful suggestions. The team that installed it were really professional, very clean and tidy, turned up on time, were polite and did a first class job. Office staff also good on the phone answering queries promptly. Highly recommended More...
Reviewed on Facebook
Mr Hicks
Excellent service from start to finish for our boiler replacement. Very competitive on price and nothing was too much trouble, highly recommended.
Reviewed on TrustPilot
Alexa Curtis
Great service. Very friendly. Would use them again
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Matthew Taylor
I am the kind of idiotic character who angrily throws away the remote for the boiler when buying a new property thinking it was part of the huge pile of junk left by the previous owners of my new house. Upon realising my mistake I consulted with Synergi who recommended that I look to install a Hive. I'd not heard of Hive before but was assured it could be installed to my boiler and that after installation, I'd be able to control the heating on my Smart Phone or Alexa device. I was surprised to see also that the Hive unit itself was a comparable price to replacing the old and less versatile remote! When the engineer turned up, he not only turned up with the Hive but with a replacement remote just in case it wouldn't work which struck me as the kind of forward thinking service I wish other companys would comply to. I now view this situation as a blessing in disguise because had I not thrown away the remote, I wouldn't now be able to turn the heating on before I get home from a long few days away and I wouldn't be able to turn it off if I forget while I'm out. Would definitely use again and recommend. More...
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Shane Robertson
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Mark Shears
From the initial inquiry right the way through to the final clear up (there wasn't much mess) my wife & I couldn't fault the service provided.
Top notch & would thoroughly recommend Synergi.
PS I've been in the building trade 44 yrs so know what's what.
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Cameron Lemmer
Very professional service 👌 the staff on the phone were friendly and understanding. They set up an emergency visit straight away, when the plumber came he was very efficient and fixed our problem giving us good advice at the same time. Very pleased
Reviewed on Facebook
Alice Kingdon
I have a holiday rental in Devon and had to swap a washing machine at short notice. The delivery company AO.Com refused to install the item ( too difficult). So I called Synergi and they came to the rescue- within less than a day, they had attended at the property, swopped out the washing machine which was integrated, removed the old machine and disposed of it. My guests were very happy with the service and I am delighted that this was managed so quickly and efficiently. Thank you Synergi for your professional and super quick response to my problem. More...
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Sue Feehan
Excellent service and exceptional back up. Thank you so much guys, it is a super new boiler and it’s nice to be warm again. Would recommend you to everyone.
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Craig Sutton
Just had my boiler and radiators upgraded by the team at synergi, brilliant professional service, you wouldn’t even know they had been there, very clean and tidy. Very pleased with my new efficient central heating especially the shower. Would definitely highly recommend Synergi. More...
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Angela
A new boiler . Worries gone. Thank you so very much
All involved with this job. Especially your engineer /fitter Luke who is definitely a wonderful asset to the company.
Thank you Luke. February 5th 2022 am.
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Charlie Nye
Have used this company several times when I was in honiton and again had to phone I think Robert the on call guy on Saturday just gone. All I can say is a* 10/10 the guy helped me out so much. Great company to use and will continue to do so. Thanks again More...
Reviewed on TrustPilot
Melanie webb
Absolutely brilliant service, prompt professional and very friendly. I would not hesitate recommending Synergi, I will definitely be using them again. 👍👍👍👍👍
Reviewed on TrustPilot