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Rna Removals

Multiple locations

(117)
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‘20 Certificate of Excellence, 2020

About

RNA SERVICES are a family run removal who started in the heart of Clacton-on-Sea in 2012.

2 hires on Bark
8 hour response time

Reviews (117)

Leave a review
4.5/5

117 customer reviews

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1 April 2024

Thankyou Reece for all the calls quotes emails and texts and thankyou to Damien and Wayne!!! Amazing service today. Used your service before for my Dad and would use you again every time. Recommend to everyone. You were patient with my tenant kind and empathetic. He felt reassured his belongings were being taken care of and you made sure he was comfortable in his new place and had everything just so before you left. Lovely to meet you Wayne and Damien honestly I am so relieved it's all done and you have made my job so easy. I cannot Thankyou both enough! Anna and Chris x More...

Reviewed on Google Maps

1 March 2024

Do not use this company, no insurance, don’t return calls and don’t answer messages, and damage property AVOID

Reviewed on Google Maps

1 March 2024

Great service from RNA today. They arrived promptly and just got on with it! Whole move done in a few hours, they were careful with our stuff, making sure it was wrapped so it wasn’t damaged. The moving crew were really friendly as well 😊 More...

Reviewed on Google Maps

1 March 2024

Great price. Done a great job, fast and efficient. Would recommend and use again.

Reviewed on Google Maps

1 February 2024

What a joke of a company, didn’t turn up. Dont have insurance for removal or Lorrie’s. Dont not use theses cowboys

1 February 2024

Not sure were to start , firstly many items missing and then I had to inform them and they were found. Well some anyway few items never returned expensive marble shelving The monitor I specifically asked them to take care of was missing then finally sent 4 weeks later and was smashed , I have been waiting months for be refunded, asked for there insurance details on 4 occasions Please be very cautious, items were also damaged , and very rude throughout

Reviewed on Google Maps

18 January 2024

Terrible company
I used them for a removal which was totally messed up, ordered 2 vans, but only one available as driver went sick n no back up, left my possessions in the van for 2 hrs whilst he went off to do another job, then my TV was dropped from van as not packed or protected.
Wouldn’t provide insurance details for the damaged tv then retained my bank details and tried to obtain money from my bank account!!
Advertised they are with checkatrade but are not! Rubbish unprofessional service
Had to give one star or couldn’t post this review
More...

1 November 2023

Great removal service from RnA removals. Prompt, polite people who were happy to help my mum move her bedroom furniture to a care home. Nothing was too much trouble

Reviewed on Google Maps

1 November 2023

Found Reece and RnA removals online. Within a couple of hours he had successfully completed my collection & delivery project and at a very reasonable price.

Reviewed on Google Maps

1 October 2023

Reviewed on Google Maps

1 October 2023

Fabulous service collecting and delivering our fire surround. Friendly staff would recommend

Reviewed on Google Maps

1 October 2023

Not the first but is the second time we have used this company for moving and many of a small job ,we recently was forced to move and limited budget as was a very quick move so we hired the van from rna which was perfect for us this time with a man to help who worked hard all day to get us in a new home ,collecting van was easy and getting it back no problem either and the price was fantastic couldn't of thanked them enough

Reviewed on Google Maps

19 August 2023

DO NOT USE THIS COMPANY!!!! Reece lies and will take your money not take care of your belongings and lose your belongings and then ignore you! !! If you are stupid enough to use him just know you was warned. He still has most of my belongings that he can’t find sup but was happy to take my money every month for 3 years!!!!! He is very unprofessional but don’t be fooled because he can talk a good talk and that’s it!!! I will be taking him and his company to court!!! More...

Reviewed on Google Maps

12 July 2023

Excellent service the best I've ever known reliable helpful what more could you ask for definitely recommend

Reviewed on Google Maps

2 July 2023

Needed a job doing last minute, spoke to Reece at RnA and he was able to help me straight away, was very professional throughout the whole job from start to finish will be using his services again, would absolutely recommend his company to everyone,

Reviewed on Google Maps

2 July 2023

Very helpful and efficient when removing they done everything for me and helpful with putting stuff into storage for me. Definitely using again.

Reviewed on Google Maps

2 July 2023

Reviewed on Google Maps

2 July 2023

Transported a fridge freezer from Holland on sea to clacton on sea, great price, kept me updated & helpful polite guys.

Reviewed on Google Maps

2 July 2023

Thank u so much for the move on my mum house

Reviewed on Google Maps

1 May 2023

Used them a few times and never been dissapointed... always straight forward and very helpful, affordable service with the friendliest of people! Thank you for always being so reliable 👏👏 More...

Reviewed on Google Maps

1 March 2023

I am editing my review on this company and it actually pains me to do so. I employed this company to remove my possessions from my flat and store them until the purchase of my new property completed. I could not fault them when they came to collect my possessions, they were professional, courteous, careful and made the experience easy. However the return of my possessions was far from a pleasant experience. I paid every month on time for the storage which I had been told would be secure. The process of booking to have my possessions returned was again easier and they fit me in quickly, they also managed to do so when first booking which other companies could not. However on the day the items were removed I had to sit by the van and watch every items which was taken off the van as alot of the items on the van were not mine. I was told they had been collected in the dark so I gave them the benefit of the doubt but was wary as I had no idea my possessions would be stored with someone elses. Once I had been able to unpack and take stock of what had been returned there were a number of items that were missing. When I emailed about this my emails were ignored until such time as I threatened to take the matter further. They I received a call within 10 minutes of the email being sent. They said they were looking for the items (which to my mind they should not have to look as all my possessions were in a storage container as thats what I had paid £170 per month for. I also experienced damage to furniture and asked what they proposed. They stated they would come and fix these. They arrange to return items and make repairs and wanted me to meet them during my lunch hour from work (thereby inconveniencing me further). I did so in anycase as I wanted a resolution. I was then told on the day they would be late. I of course had to go back to work but arranged to leave my back gate open for items to be left on my decking. When I returned home my patio set was missing the glass top and the cover. I emailed again about repairs and further missing items and the glass top from the patio set but received not response. I tried emailing again and a couple of days later opened my front door one morning to find the glass top on the door step, no warning no apologies nothing. I still have many items missing (garden tools, patio set cover) I even still have someone elses box of christmas decorations in my garage which I have asked them to come and collect but they have not which means someone else is without their possessions. I have also had no contact about fixing the damage to furniture which will now cost me to replace. In total this company received thousands of pounds from me and left me having to replace alot of my possessions. It is such a shame as they were so helpful and kind to start with but obviously they are not as good at rectifying their mistakes. More...

Reviewed on Google Maps

1 February 2023

Couldn’t have asked for a better service; too communication; great value for money and delivered exactly what we needed and within short time constraints too; can’t wait to use you again in the return journey; thanks again More...

Reviewed on Google Maps

1 September 2022

Avoid.

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 June 2022

Really friendly guys, all settees covered. They take great care of all furniture and are very helpful and professional. Best removal company I have used . Will be recommending RNA Removal Services to everyone I know More...

Reviewed on Google Maps

1 June 2022

Brilliant 👍😁

Reviewed on Google Maps

1 June 2022

I needed a very large, very heavy item of furniture moving upstairs... the guys were so brilliant even though it was not an expensive job for them they were friendly & professional. I would highly recommend this company... thanks! More...

Reviewed on Google Maps

1 June 2022

Reece and his team were absolutely superb. Gary, Joe, Damien, John could not have taken greater care of our possessions. They wrapped, packed and moved us on time and we’re an absolute dream to work with. Had I of known they also offer house clearing and cleaning I would have used them for that as well. Next time because this is the only company I would work with in future. More...

Reviewed on Google Maps

1 June 2022

Excellent service from start to finish. Very.professional and very friendly. Would recommend this company. Five star service.

Reviewed on Google Maps

1 June 2022

Missing many imp.items. and not responding from last months. Not receive those items yet not even tracking number from last month. Dear RNA, you send my items so where is it? Going to claim now. More...

Reviewed on Google Maps

1 June 2022

Excellent service and helpful 👍

Reviewed on Google Maps

1 June 2022

They arrived late unfortunately due to traffic but they caught up quickly and I was out of the property not long after the specified time. Friendly guys, very polite, had a laugh and they made a stressful day more relaxing, thank you. More...

Reviewed on Google Maps

1 June 2022

Reece and his team moved us on Friday 23rd July 2021. They were excellent and friendly. Carefully loaded everything and unloaded to the required location in the new house. Could not have been more pleased. Many thanks. More...

Reviewed on Google Maps

1 June 2022

Reece has a Great Company set up, Me& My Family would highly recommend RNA for a removal. Reece is a friendly honest man & very professional and you can see he takes care and pride in his business. I used RNA for a removal from my 2 bedroom ground floor flat to a second floor 2 bedroom flat. I hired a man and a van. John the Driver/removal man was friendly, took care in everything he done, made sure he was always protecting items. It was hard work up 62 steps and 4 turns on a stair case believe me! But everything was done in a great time, no walls scuffed atall, no breakages, hard worker and all in all a great service. I was quoted a good price, and that price was for however long the job took. And RNA stuck to their word. If you use this company you will not be disappointed, Pop down to RNA and meet Reece and you will get the gut feeling that you've made the right choice after 2 minutes of speaking to him. Lovely man. Thanks again guys! Keep up the good work and I'll most definitely use you again on my next move! More...

Reviewed on Google Maps

1 June 2022

RNA were quick, polite, efficient & super helpful. They ensured our collection/delivery was effortless. They presented as clean & careful. Their price was competitive. Can not praise them enough. It was the 1st time we ever used their service. I would 100% recommend them & their number is stored in my phone, as I'm sure we will use them again. More...

Reviewed on Google Maps

1 June 2022

Reviewed on Google Maps

6 December 2019

thankyou reece...great servicex

Reviewed on Facebook

23 November 2019

RNA Services are the beat company by far. We left these guys to pack our home whilst we was away on holiday. every think was delivered when we arrived home on the 13. 11.2019 Reece and the team was brilliant More...

Reviewed on Facebook

7 October 2019

RNA services have collected a few items for us fast reliable service not the cheapest but you get your moneys worth.

Reviewed on Facebook

3 October 2019

The guys did good job in terms of moving our stuff but as Reece mentioned he didnt bring any protective covers to cover our floors 1 they damaged the wall sides2 they broke our tvWe moved to scotland from england and we trusted Reece and his staff will do good job but all there work comes to vain when we receive our stuffs damaged. To top our huge relocation cost we had to spend on getting a new tv and after 15 days they are still not responding nor have they provided us with receipt. Walls and wardrobe were also damaged.I have edited this post in response to the review response u hav given , here i attached screenshot of emails sent and ypu guys blnever gave us which email id to send yo, we got this from ur website and if this email id isnt right u shud tel us, if u value ur customers u shud respond and tell which email id and also u shud mention u havent received any email, attached pictures of emails sent along with our broken tv More...

Reviewed on Google Maps

3 October 2019

I would recommend RNA removals, was messed around by another removal company so gave these guys a call, Reece was round very quickly to give us a quote. The guys worked hard, got us out on time and unloaded quickly with no damage or breakages. More...

Reviewed on Google Maps

26 September 2019

Rude, inconsiderate and totally unconcerned with other residents/road users.

Reviewed on Google Maps

26 September 2019

I would recommend RNA removals, was messed around by another removal company so gave these guys a call, Reece was round very quickly to give us a quote. The guys worked hard, got us out on time and unloaded quickly with no damage or breakages. More...

Reviewed on Google Maps

14 September 2019

The guys did good job in terms of moving our stuff but as Reece mentioned he didnt bring any protective covers to cover our floors 1 they damaged the wall sides2 they broke our tvWe moved to scotland from england and we trusted Reece and his staff will do good job but all there work comes to vain when we receive our stuffs damaged. To top our huge relocation cost we had to spend on getting a new tv and after 15 days they are still not responding nor have they provided us with receipt. Walls and wardrobe were also damaged.I have edited this post in response to the review response u hav given , here i attached screenshot of emails sent and ypu guys blnever gave us which email id to send yo, we got this from ur website and if this email id isnt right u shud tel us, if u value ur customers u shud respond and tell which email id and also u shud mention u havent received any email, attached pictures of emails sent along with our broken tv More...

Reviewed on Google Maps

3 August 2019

This company is amazing. I was let down when moving out of my flat and at last minute i rang these guys to get a remal man to help us. Within 20mins they had sent a guy over named Reece who was fantastic. His knowledge and expertise was very helpful. Very quick worker, polite and helpful. I would recommend this company 100%. Resonable pricing too. More...

Reviewed on Google Maps

24 July 2019

This company is amazing. I was let down when moving out of my flat and at last minute i rang these guys to get a remal man to help us. Within 20mins they had sent a guy over named Reece who was fantastic. His knowledge and expertise was very helpful. Very quick worker, polite and helpful. I would recommend this company 100%. Resonable pricing too. More...

Reviewed on Google Maps

27 June 2019

On time, super efficient, as well as reasonably priced. Definitely recommend.

Reviewed on Facebook

28 April 2019

Highly Recommend using RnA reliable honest and very hardworking . The guys turned up in time and worked all through the day doing multiple trips to the new property and the storage units . deffinalty exceeded my expectations. They all my expensive stuff very carefully and the price was amazing . No one in the area could match his price . check out my instagram profile to see what I asked R&A to move which they made no mistakes on moving . ..... interior_styling_18.... More...

Reviewed on Google Maps

3 April 2019

Highly Recommend using RnA reliable honest and very hardworking . The guys turned up in time and worked all through the day doing multiple trips to the new property and the storage units . deffinalty exceeded my expectations. They all my expensive stuff very carefully and the price was amazing . No one in the area could match his price . check out my instagram profile to see what I asked R&A to move which they made no mistakes on moving . ..... interior_styling_18.... More...

Reviewed on Google Maps

29 March 2019

Fantastic, reliable and trustworthy company. Done a lot for us and travelled a long distance too. Would definitely use them again

Reviewed on Facebook

Q&As

Removal is a good where is hands in meeting customer needs.

Removal was a job that we have always enjoyed never two days are the same.

We are a company who take pride in what we do.

We have sof covers mattress covers tv covers floor covers etc making sure uour home is in good care.

We have made changes to our company we keep the same bubble on each job.

We were face mask an use hand sanitizer.

Services

20ft container dry an secure