In Association With ...Renewable Home Energy...

Don't know. They haven't done the work yet.

I found Renewable energy extremely efficient reliable and charming. I would recommend them to anyone

James did a good job very hard working person.

Very good job done 👍👍 10 Star from me

James was friendly and helpful and completed job satisfactorily.

First class service. All completed in a day, with friendly and efficient tradesmen.

Excellent service in every domain, punctual on time delivery , very polite, friendly and above all very honest man , I would recommend to all for any work which James can do , the best men in this field and last but not least most cost effective with quality of work and very competent team in the field and in office, specially office interface Maya who is same as James lol , I can call them A-Team
I am one very satisfied customer
Regards

Munawwar More...

My experience with James has been deeply disappointing. I posted on Bark that our Solar Thermal hot water system was not working, Renewable Home Energy responded and arranged to come within a week. James repressurised the system and did some checks and left about 1½ hours later, assuring us that the system was functioning. By that afternoon, it was clear to me that that the system was not working and I left a telephone message to that effect and that I was delaying paying the bill. James contacted me the following day in disbelief and requested evidence, which I did with 3 days of controller readings. He then unexpectedly turned up on our doorstep and demanded his money before doing any more work, saying he could see from my evidence that he needed to go on the roof and he had brought someone with him to make that possible. Even though I didn't believe my evidence showed his conclusion, I paid up and expected some action as I wanted to get the system working properly. He just vanished! I informed the office and the reply came back that James wanted readings taken over a five day period, which I duly did together some readings I had taken when the system was new for comparison. Since then total silence, my telephone calls and e-mails are no longer answered.
I am still at square 1 with no sign of willingness to help his customer with their problem. Is this his idea of customer service? More...

Had pigeon proofing installed by James.It was not done properly and pigeons are still getting under my solar panels.Messaged him directly months ago and he said he will get back to me sometime. He never did.Now I have to hire someone else to rectify what I’ve already paid for.Not happy. More...

I originally was looking for a solar panel cleaner and was contacted by these people who offered me a good price to clean my panels and reinstate my thermal system. after working on my thermal system I was told that they would have to come back and clean my panels this was back in march and I have now been told that it could be the end of may before they get cleaned.so I still need my panels cleaning and because this was the least profitable of the work they are not interested. More...

Arrived at time expected. Did work in good time. Explained carefully what he had done.

Very pleased with the work, James went out of his way to get the work done on the appointment day. Cannot fault renewable energy in any way.

An excellent, honest company who delivered on time. Highly recommended for solar panel installation.

James was obviously someone who knew what he was doing and explained the various procedures clearly and understandably. Quick, efficient and polite - highly recommended.

A very friendly and efficient service. Would not hesitate to recommend them

I booked Renewable Home Energy to clean my solar panels and do a health check on the system which James completed in under 2 hours. From the initial request for a quotation the Company was most helpful, professional and polite. On completion of the job James also advised on other potential work at my request and to provide further estimates should I wish to take it forward. I would certainly use Renewable Home Energy again. More...

James very nice and knowledgeable man. Did an excellent job of cleaning our solar panels and servicing our solar thermal system.
No hesitation in recommending Renewable Home Energy More...

James, Maya and team have been briliant. Delivered exactly and ontime. Wokmanship is excellent, clean.

I would highly recommend Renewable Home Energy for Solar PV installation.

Best price quoted compared to the big players. More...

Came our for an urgent job, very efficient and friendly, will definitely use again.

Very friendly considerate and efficient service

Very professional. Very pleased with the job done. Would recommend him to anyone.

Excellent service would highly recommend

A very efficient, helpful and friendly service. Would have no qualms about recommending them.

Very competitive price and the work was carried out very quickly and with a very good tidy up of the work site. Would recommend them for panel installations

Unfortunately James incorrectly quoted for this job and then tried to increase his original price twice in order to pay for scaffolding which he had not accounted for. Also caused damage to my roof tiles and personal cars when panel rails blew off the roof and hit mine and my wife's cars. Also uses a separate electrician to install battery connection and they have a poor relationship causing the customer to suffer and leave an unfinished job. Very stressful experience overall. More...

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Reply from In Association With ...Renewable Home Energy...

You are quite right, i did incorrectly quote for the job and mentioned to you BEFORE i started the installation the new price was going to be £.... . You had every opportunity at that time to refuse and look elsewhere . As regarding the roof damage , I am sure everybody was aware of " Storm Eunice " which was at the time one of the UK"s " most intense Storms in decades " , What you did fail to add was that any damage caused was convered by my Insurers Chris . . Finally .. I used the same Electrician since starting the business , installing all my Inverters & Batterys. He doesnt work directly for me but sub contracts on a regular basis . Cant see how this is an issure as all my work in underwritten with guarantees ?

i had a very quick response and a quote, but responded that there must be a visit to assess the job before i would make a decision. A visit was quickly arranged and an agreement to start the job. The start was arranged within a few days, they arrived on time and work was completed. Explanation was given on work to be done and any how the job had been tackled. A pleasant encounter throughout. Everything was left clean and tidy. I am unable to ascertain whether the repair has been successful, only time will tell. I am saying this because the three previous attempts at repair were unsuccessful. More...

James Hooper was bright efficient and reliable I would recommend him to everyone

I found both James and Maya courteous and helpful. They were easy to contact and responded quickly to any queries we had. The installation went smoothly and their prices were competitive. I would high recommend them. More...

Very reliable, quick and friendly service. Got my solar panels and start to save money already.

James attended promptly at my home when requested. He answered all my questions with regard to the advantages of solar power. A very fair price was agreed and the completely drama free installation was carried out within two weeks of my order. I have been saving money from day one! I have recommended Renewable Home Energy to friends who have both acquired James services. I have absolutely no hesitation in recommending Renewable Home Energy to anyone considering the installation of solar panels. More...

Renewable Home Energy provided a very professional service, and I now have a well balanced system providing all my energy needs. At every stage of the installation I was consulted about the process to make sure I was happy. From the moment it became active I have purchased no electricity from the grid. Well done Renewable Home Energy I thoroughly recommend them. More...

Quick to respond, arrived as agreed and completed the work as expected. I would, and will be using them again.

Very friendly, helpful and informative.

We had excellent service. I needed solar panels on the back which other companies said couldn't be done.
James did a brilliant job and installing 8 panels.
I like Renewable Energy's "can do" approach which puts customer choices first.
They are great value for money. More...

They were very cooperative, finish there job as per expected, housekeeping and quality of work were acceptable, would definitely recommend to friends and family.

Prompt efficient and problem sorted the next day, I will be using them again.

Not a reliable company messed my husband about won’t answer emails or telephone calls shocking

DO NOT USE this company JAMES HOOPER is a waste of time he’s just changed his website again he does not give you mcs certificates what you need to export tariff 😡😡

James came to mine in November to service my solar panels that supply some of our hot water.

He performed a change of the glycol fluid but also reprogrammed our system.

On leaving our house I discovered he’d left me without hot water. When I contacted him to tell him this he denied it had anything to do with him. Which was fairly unbelievable. I tried my best to reprogram our system myself as he denied responsibility. Now our panels have began heating water again our hot water fails intermittently. I now have to get another company round to correct the problem caused. More...

An absolute pleasure dealing with you. So professional from the start. Communicated wonderfully. The price I played was more than £3,000 LESS than a leading supplier. I read the comment about someone worried about paying the deposit oh my goodness how far wrong that was, you type in some details and it comes up with the business name, actually reassured me. James travelled 8 hours to get here, and with a smile. Excellent job, truely. Would I recommend him? All day every day without a doubt, he was that good. XXXXX More...

Very suspicious. I tried to pay their deposit by bank transfer. Initially my banks wouldn't let me set them up as a payee then after trying several more times, I got the message "Payment not made. Sorry we couldn't make your payment. For your security, we have not saved your payee".
The only address they ever give is for a shop in London for registering companies.
Just something suspicious here... More...

Very easy brilliant service arrived ontime

From the initial contact, through to commissioning, it was a pleasure to deal with the team at Renewable Energy. The Solar Thermal system that we inherited when we moved recently needed an overhaul and James diagnosed the issues quickly, upgraded parts where necessary and left us with a fully functioning easy to operate system.

The 2 guys, James and Paul, were the fitters who attended and installed my PV system with battery backup. James did the exterior work on the roof and Paul did all the electrical work. Nice job done by both. They started the day before original start date on the afternoon and were finished before 2 o'clock the next day. 2 nice guys who did a good job and left me with a bit of vacuuming up to do. I was shown round the system and how it works and it was already starting to save me money. Everything seems to be working fine and I could see no reason to expect any problems. Nice one. More...

Inspite of Paul's best efforts, the problem still exists. Still without lights and hoping to have them fixed as soon as possible.