45 customer reviews
Robert Mckechnie
Superb food and clean place 👌🏼
Reviewed on Facebook
Rosita van Hemert
Need I say more....
Every year when we are here there always an issue with the caravan. Either not cleaned properly, broken or rotten unsafe porches, appliances not working or broken, mould and stains on bed sheets.
You will think that tidiness and hygiene is one of the most important aspect of a holiday resort, especially with COVID still lurking about.
I really don't get it...Why is it so hard for people to clean such small space??
When we arrived on a Friday there was broken glass all over the place in front of the smoking area outside the main entrance.
When we left the next Friday... All the glass was still there...
And don't forget the changing rooms from the swimming pool....
They are disgusting!
You would think that a TV program that's been broadcast on the BBC would be on top of things, especially hygiene.
Even though, for the first time in the 5 years, they compensated us with something (a caravan upgrade), for which we are very grateful. But I still don't believe they get the message.
It is such an amazing location with a breathtaking view, overlooking Firth of Forth with Edinburgh on the otherside.
But I think we have to look elsewhere for our next stay.
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Reviewed on Facebook
Carole Combe
We have been coming here for many years and have so many amazing memories here. The staff are so friendly and the entertainment for both adults and kids is fantastic. A massive Thankyou to Lisa who works so hard to ensure everyone is well catered for she is a huge asset to the caravan park. More...
Reviewed on Facebook
Shirley Scoular
Hi we are just back from a week's holiday. I would highly recommend this caravan park, Staff are very welcoming and friendly.
The meals are amazing. Lots of things to do on site and the beach is 5 minutes away.
The McAllister Family.
Shirley, Jim & Lewis
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Reviewed on Facebook
Anna Campbell
Great pool and restaurant but the pool changing facilities are awful. One family cubicle when the pool is mainly full of families, majority of lockers have lost their steps so you have to take a loose key and a lot of the cubicles don’t have a working latch to keep the door closed. Such a shame!
Reviewed on Facebook
Aimée Paterson
Been coming here for 2 years now... Lorraine is by far our favourite server! She’s not only brilliant at what she does but puts you in such a fun happy mood! It’s so lovely to someone so happy and positive at work❤️❤️ More...
Reviewed on Facebook
Donald Skinner-Reid
We enjoyed The Bay Hotel, the great staff and excellent food. A very pleasant and restful break.
Reviewed on Facebook
Owen Rafa Gillespie
Had a fantastic stay overnight in one large family rooms. The room had an upstairs double bed, complete with tv, with the downstairs having a single bed & sofa bed & tv too complimented with its own balcony, which offers wonderful views over the forth, Edinburgh & the three bridges.
The hotel itself has its own bar & dinning room area complete with outside sitting area on the balcony. Good variety of beverages & food, served by the friendly staff.
There’s a pool & play area for kids too.
Function room downstairs which can cater for up to 100+ guests.
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Reviewed on Facebook
Shenita Henderson
Lovely place to go and relax.
Reviewed on Facebook
Maxine Muir
had a great holiday and the staff are so nice and friendly
Reviewed on Facebook
Meg Cessford
Food is lovely , beautiful scenery transport routes are good , rooms lovely and clean , good service on arrival x
Reviewed on Facebook
Evelyn Paterson
Hubby booked a surprise 3 day break for us and we were not disappointed. The caravan park looks amazing with all the caravans in terraces up on the hillside. Our caravan was immaculate and looked as if it was brand new. Beautiful swimming pool. Enjoyed our evenings at the residents bar lounge, with nightly entertainment on in the venue upstairs and food was great with big portions.. We were sorry to be leaving but shall definitely be back. More...
Reviewed on Facebook
Susan Lyon
Was there for the weekend had a great weekend. Horizon restaurant is just amazing food is great and the views are amazing.
would highly recommend.
Reviewed on Facebook
William Redpath
The view and the food excellent
Reviewed on Facebook
Andy Barclay
Lovely location right on the beach great walks along the coast
Reviewed on Facebook
Debbie Mckinnon
Hi am absolutely disgusted myself and family are in a caravan 5*plus, yesterday I ran a bath as I can’t stand long enuff for a shower, when I got in bath I put tap on for about 10 dead flies to come out so I left it, 6pm tonight we we’re sitting in ure food court for when I went up to ask for menu to order to be told snacks finished then I said can we get a seat in restaurant please the young girl
I spoke to went over to speak to a other girl to come back and say sorry we close at 6.30 and not open again till 7.30 then they were fully booked. It does not say anywhere about use closing for a hour and I understand use have been busy but this way is definitely not the way to treat holiday makers.
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Reviewed on Facebook
Raymond Radtke
The views but the owner leaves a lot to be desired still there could be worse
Reviewed on Facebook
Helen Riddell
lovely views great food very friendly people,
Reviewed on Facebook
Lee Chopping
lovely park great views missing out on activities for kids during the week
we stated in the hotel and highly recommend it
Reviewed on Facebook
Linzi Lauren Browning
This was our second time at the site first time we came the shower block was closed this time it was open and its the only thing that is letting the site down very dated tiles falling off the walls makes it feel dirty. But we still enjoyed our time here quiet site plenty for my little girl to do with the parks not far from the site and the beach right on your door step. Please take peoples reviews into consideration and upgrade the toilet block its a big thing for people using the camping side of things and it is a major thing for people leaving the site. More...
Reviewed on Facebook
Mark Gillespie
Great wee night , sat night in the club .
Reviewed on Facebook
Ian Low
very nice lunch .great views .nice friendly service
Reviewed on Facebook
Sandra Platt
Lovely view and people it’s stunning
Reviewed on Facebook
Sandra Mitchell
The food was good service lovely xx
Reviewed on Facebook
Grahame Hutchison
Purchased a caravan years ago worst thing we did staff were not helpful the club was terrible if you had kids we were in a separate section could not interact with others ( glass bowl ) we called it actually dirty glass collection area found it really expensive, cheeper to go to the pool in burntisland. Final insult got a chap at the caravan door”your kids are to loud“ they were at the park , told the person that has the caravan up from the park paid a lot of money for it ! We packed up left that day sold the caravan made £ 1750 loss ! Hopefully it’s much better now More...
Reviewed on Facebook
Joyce Gilmour
Great high tea in the Horizon restaurant
Reviewed on Facebook
Alec Kettrick
views to die for and great people around
Reviewed on Facebook
Ly ZaSimpson
Food was delish! Fresh, Roasting hot and extremely tasty, staff were friendly and helpful! Views are unreal 😍
Reviewed on Facebook
Jason Smith
Relaxing pool, our kids love it! Family run and all friendly faces. Definitely recommended
Reviewed on Facebook
Wendy Evans Davidson
Nice place lovely vans and swimming pool last time wee were here there was entertainment only thing was the van was freezing we didn't get there till after 6 amusements 2 morrow with the bairn
Reviewed on Facebook
Craig Paris
Swimming pool and restaurant 👍👍
Reviewed on Facebook
Jeanie Bryce
stayed here last july and it was beautiful! what a view to wake up to every day 👌 can’t wait to go back this year
Reviewed on Facebook
Catriona Henderson
Great service all round had a great time and food delicious 😋
Reviewed on Facebook
Denise Houston
We used to own a caravan at the park, had to give it up. Love the site. Great restaurant. Booked for Easter weekend.
Reviewed on Facebook
Tony Davidson
Beautiful views, friendly staff and the food in the restaurant is excellent, definitely recommended
Reviewed on Facebook
Mary Park
Nice place to sit and chat over a cuppa and has fabulous views across the Forth to Edinburgh.
Reviewed on Facebook
Karen Brown
Fabulous lunch and excellent service. Xxx
Reviewed on Facebook
Una Whiting
Beautiful spacious and spotless caravan …. Gorgeous view of the bay as we were right in the seafront …. Staff and meals in the restaurant/bar are fantastic …. Can especially recommend the steak pie 😀 …. Ideal for any sort of break …whether you like shopping, scenery, family things to do … there’s plenty within the area to keep everyone happy …. Ideal holiday/break destination More...
Reviewed on Facebook
Lynne Davies
Morning swimming then restaurant for a snack, service superb and food fantastic.
Reviewed on Facebook
Andrew Burt
We had such a lovely time on our 2nd anniversary
Wonderful service and food was great too 💚
Reviewed on Facebook
Laura Gregory
My self,husband and daughter have just been for a lovely meal at the restaurant!! It's was delicious this was the first time of us being there since it re-opened and we will definitely be back! ! Very welcoming and polite staff xx More...
Reviewed on Facebook
Heather Armstrong
Recently, the cleanliness of the swimming pool is non existent!! Strong smell of urine whenever you enter the changing rooms … floors wet, hair, paper and grit on floors looks very neglected!
Last week when we visited with my 2 year old granddaughter, we noticed the pool water looked very cloudy but thought nothing if it until the bubbles got switched on… everyone including my granddaughter started coughing !! Silver jewelry that I had on was tarnished showing signs that too much chlorine in the pool … result, manager called and the pool
Closed !! I think the pool needs a massive makeover and equipment cleaned and serviced and also employ a cleaner!! We will not be back!!
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Reviewed on Facebook
Alex Gowans
cracking view nice holiday park
Reviewed on Facebook
Sandra New Humphreys
I would Reccomend Pettycur bay to any of my friends and family. Its a beautiful holiday park . Beautiful caravans.
Reviewed on Facebook
Chelsea Wotherspoon
Been here twice in a week to use the pool with my children and the toilet situation is actually horrific. The first time my daughter was really needing and the toilet was dirty with no loo roll so I went to the desk asked them to clean it then 3 guys standing there said yeh ok, went back 15 mins later and still nothing done at this point my daughter was really needing so I had to get blue roll and clean the toilet my self so she could use it. The guy went in to put loo roll in after all this but didn’t clean?. There are 4 toilets there I don’t think it’s acceptable to have them out of order constantly they need to be checked and maintained regularly like most places the smell is also horrific just sheer laziness from the staff and management. More...
Reviewed on Facebook