Mixrepairs Ltd
Wood Green, Greater London, London
(60)
Wood Green, Greater London, London
(60)
Driven by the pursuit of quality and excellence, we have created Mix Repairs. Following the highest requirements of our customers we do not make compromises in the quality of work. Backed by more than ten years in the business, we provide a full and comprehensive service from beginning to end along with a friendly and fully-trained staff.
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60 customer reviews
Adam
They are the absolute worst. Avoid at all costs.
They con you by offering an upfront fee which includes all service/labour (apart from the parts) and then 1) add more "insurance" and "service" fees later in order to finish the job, after you have already paid the initial fee (meaning you are trapped), and 2) give absolutely terrible customer service from all of their repairmen and customer call centres from start to finish.
Upwards of £170 to replace a plastic dishwasher water hose? Complete and utter rip-off.
Here is a breakdown of what happened:
- we called to get a quote - they gave us the one-off quote of £120 or so. we specified to them that we wanted the plumber to come round already equipped with a replacement hose so that he could replace it on the spot. we even gave them all of the details of the dishwasher, the make, etc so they could order it all in advance and turn up ready to go
- someone came round a few days later, spent 10 seconds looking at it and "confirmed" that we needed the hose replacing and that someone would be booked in to do the job and they would order the part. needless to say we were very annoyed because we had understood that whoever came round would fix it for us then and there. despite arguing with him and the customer service staff, they refused to budge and said they would put the order in and contact us with a quote for the part
- the next day we got a quote for £65! a replacement hosepipe costs max £10-20 (google it). we asked them what the extra 45 was for, since all of the labour and call out was already included and they said that it was mandatory insurance for the replacement part and shipping costs. an absolute joke - for that amount of money we could buy two or three replacement hosepipes. again, despite arguing with them, they refused to budge and said either you pay the money and we finish the job or you don't. obviously we were very angry as they now had us over a barrel. we reluctantly accepted and they said the part would be ordered and someone would come round THREE WEEKS LATER!
- three weeks later rolls around and by this point we are very fed up. the person comes round, fixes it in 5 mins and runs out the door after having left a mess behind (water all over the floor and dirt that we had to clean up - he mopped it up only slightly with a towel that we gave him). only once they have left we have discovered that there is a spare part that they removed from the dishwasher and left on the side (which says that the dishwasher should not be operated without the part re-attached, wherever it goes). obviously we called him back straight away and he didn't pick up the phone - we rang him 10 times. the customer service centre is saying that the plumber cannot come back today and they tried to get us to send a picture of the part as apparently the plumber said that they left nothing on the side. the plumber will apparently now have to come back tomorrow.
we are beyond words and beyond angry - this has been an absolutely terrible experience. we wish we could do more to complain to someone/some sort of independent body, but they are just a private company and not regulated. dont put yourself through an expensive nightmare like us and just avoid them
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Eric Mouzourides
Exceptional service and superb engineers who know exactly how to find a fault and then resolve it. We could not be more pleased. Thankyou to you and your team Ardeshir! More...
Reviewed on Google Maps
Cassandra Hatakka
Washing machine and oven was broken. Veselin arrived on time, diagnosed the problem quickly and ordered the part they need for the repair. I was very happy and felt in safe hands. Very efficient and reliable service. More...
Reviewed on Google Maps
Maxwell Nye
I have just booked another repair for my cooker hood, after Mix Repairs fixed my fridge. They did a great job - easy to book an appointment, they worked out the problem quickly and ordered the part the next day. Happy to use them again.
Reviewed on Google Maps
Simon Harrison
Replacement of broken cooker hood fan: efficient and reliable service. The guys arrived on time, diagnosed the problem quickly and then went and ordered the part they need. Then they returned to replace the part. Technicians were polite and knowledgeable. They were clear about cost and stuck to that price. I would recommend them and will certainly use them again. More...
Reviewed on Google Maps
Jo Gordon
Quick, easy to book and fair pricing. Our washing machine was mended by a very competent engineer and is now working perfectly. Thanks
Reviewed on Google Maps
TJ Pinto
Came on time and fixed it really quick
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melissa golchin
I bought an amica electric oven from them and i was very satisfied as they delivered it to my house on time and it was a very good service. I am very happy about the price too! More...
Reviewed on Google Maps
Andrew Pinnington
Booked it at 9pm the evening before, turned up at 11am and had it fixed within 10 minutes (wiring fault). Brilliant stuff.
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Sophia Moaleji
Mix Repairs offered me a fast and efficient service. They were able to come out on the same day to look at my oven. Fault was diagnosed very quickly. Also excellent value for service. I will definitely use again and would definitely recommend. More...
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Bruno Bossola
I had my electric oven repaired, definitely a service I recommend. The repair work was done timely and I was able to choose the best option for my situation. Well done!.
Reviewed on Google Maps
Zannie Krogh
Great service. I will highly recommend this company!
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Adnan Ali
Absolutely great service. happy with the technician. booked online and they arrived on time! what else could you ask for! highly recommend.
Reviewed on Google Maps
Habib Deldar Golchin
Booked a repair online for a washing machine repair from their website for next morning. The engineer arrived on time and fixed it in less than an hour. Thanks.
Reviewed on Google Maps
payments Department
I would definitely recommend this company to everyone. Great service and very friendly staff.
Your engineer Andries did a great job fixing my washing machine.
Reviewed on Google Maps
Veronica Figeroa
I was pleased with North London Appliances efficiency. Broken Bosch washing machine seal replaced in 20 mins. Impressive, No stress for the customer. I was very happy with the Services it was very efficient. More...
Reviewed on Google Maps
Philip Mason
Nice honest, easy to talk to company. Engineers are very helpful and friendly. Back office is a little slow, otherwise a very nice service.
Reviewed on Google Maps
Rubeka Bowen
There’s not many companies that are so easy, quick and cost effective to deal with. The best part is how they dealt with me as a customer when things went wrong. They are up front good honest guys. Which is quite rare. So am very pleased with my dealings with them. More...
Reviewed on Google Maps
James Bradshaw
Fast and efficient service, highly recommended
Reviewed on Google Maps
Floyd Ratcliff
Fast and professional repair service! Recommend it! Thanks Mix Repairs!
Reviewed on Google Maps
Beth S
I found Mix Repairs London on Google and decided to try their services , because my dishwasher was broken. Booked the repair from their website and the technicians came on time and fixed the problem. They were very friendly and kind! Recommend! More...
Reviewed on Google Maps
Karen B
The best washing machine repair company for me! Highly - recommend them!
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Garet Thompson
Thank you for the fast repair of my washing machine!
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Mark Wilson
Awesome service guys! Thank you!
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Erin Annear
Awesome dishwasher repair congrats guys!
Reviewed on Google Maps
Frank Jenkins
Booked easily an oven repair from their website. Prices are great and the repairs coming with 6 months guarantee.
Reviewed on Google Maps
Alexandra Howells
The technicians working very professional and fast. Prices are pretty reasonable! Recommend them!
Reviewed on Google Maps
Kelly Rowe
I booked a repair online easily via their website. Described my problem and the engineer came on the next day! He was rally kind and professional! Thanks Mix Repairs! This company is the best choice when you need an appliance repair! More...
Reviewed on Google Maps
Ryan Glover
The engineer came on time as they promised and fixed my washing machine really fast. The repair has 6 months guarantee!
Reviewed on Google Maps
Benjamin Smart
I used their service a month ago because my washing machine was leaking. They called me the same day and the next they came to fix the problem. The engineer was really kind. Thanks Mix Repairs highly recommend them to anyone! More...
Reviewed on Google Maps
Zoe Weiss
Great company ⭐⭐⭐⭐⭐ ! I booked a washing machine repair via their website and they called my the same day to apply the order. The next day these guys came and fixed the problem! Real washing machine experts! Thanks !! More...
Reviewed on Google Maps
Riley Field
I called Mix Repairs and got an appointment right away. They came out to see our fridge. They were quick to point out the problem and solution, very knowledgeable.
Reviewed on Google Maps
Sarah Woods
Efficient service - problem with washing machine identified quickly and fixed within 30 mins with a new part. Highly recommend!
Reviewed on Google Maps
Karen Coppins
They were quick to help and arrived at a time that suited my busy schedule. They were efficient and completed the job very professionally.
will recommend to friends and family within their area
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Reviewed on Facebook
Lucia Frashri
Great service and friendly staff. Thank you for fixing my washing machine very quickly:)
Reviewed on Facebook
Chelsea Noble
Good priced and the engineers did the work on time! Keep being the best appliance repair company guys! Highly Recommend Mix Repairs!
Reviewed on Google Maps
Jill Cole
Their repairs deserve 5 stars! Thanks for the GREAT work guys! If I need any assistance with my appliances in the future I will use you again!
Reviewed on Google Maps
Ben Muir
Having found Mix Repairs online following 2 separate dishwasher failures at work (and not really knowing what I was asking! !) I cannot fault the outstanding customer service we received. From communication, to 1x repair success and to the simple purchase and installation of the 1x replacement it has been a seamless process. I highly recommend Arde and co and will absolutely be using them again should the need arise. More...
Reviewed on Google Maps
Alex Ricketts
I booked a fridge freezer repair with Mix Repairs via Go Assist. Engineers came on time. They were friendly, respectful and worked fast. They 'warned' me that the type of fridge freezer doesn't allow access to the main parts of the appliance and that therefore they might not be able to fix the appliance. They tried everything they could to avoid me having to buy a new appliance. Staff in the office are also very professional and helpful. I will definitely use Mix Repairs again if I need an appliance repaired. More...
Reviewed on Google Maps
Owen Russell
I had a problem with my washing machine (the whole floor was in water), but this guys came and fixed it for less than 2 hours. My opinion for their service: They work really fast and the prices of their services are the best in London! Couldn't recommend Mix Repairs enough! The best appliance company for me! Thank you! More...
Reviewed on Google Maps
Jamie Bentley
Great repair and customer service! Booked an oven repair online and the engineers came on the next day. They were kind and honest! I can't recommend Mix repairs enough! More...
Reviewed on Google Maps
Alisha Sutton
Great service! The engineer came on time and fixed the leaks under my washing machine! Thanks Mix repairs! Recommend!
Reviewed on Google Maps
Daniela T.
I had problems with my oven. So I book an appointment form the website and they called me the same day! The engineer came and explained me where was the problem, fixed it and gave me some helpful tips! The price was pretty reasonable! Recommend it if you have problems with your oven! More...
Reviewed on Google Maps
Frank Molls
Thank you for the great service Mix Repairs! I booked a repair from their website and they called me the same day. The service was very fast and the price pretty reasonable. The technician was very correct, kind and professional. Definitely the best appliance repair company in London! Recommend it! More...
Reviewed on Google Maps
Amelia Donnelly
I love their service! I booked a repair from their website and they contacted me almost immediately! The technician came and repaired our washing machine for less then 2 hours. Very kind and smile person! Highly Recommend! More...
Reviewed on Google Maps
Danielle Wyatt
Great oven repair service! My electric oven did't working so I found some information about Mix repair on Google and decided to call them! The technician came and fix my oven for less then an hour! He explained me everything about the problem and was very very kind! The price was really reasonable. Awesome company and awesome service! Thanks for everything Mix Repairs! I will recommend you to all my friends! More...
Reviewed on Google Maps
Florence Alexander
Thanks for the great service Mix Repairs! the technician was very kind and professional! Highly recommend their services.
Reviewed on Google Maps
Francesca Sharp
I've used Mix Repair twice now (dishwasher and washing machine) and their service is great. I love the fact they do a fixed rate to diagnose the problem then only charge for the cost of the part to repair. Honest fair pricing. George and Nik did a great job and are fantastic engineers. More...
Reviewed on Google Maps
Maria Doorne
Very prompt callout. Very efficient and friendly. Would not hesitate to recommend.
Reviewed on Google Maps
Anne Little
George was very pleasant and helpful and efficient. Can thoroughly recommend him.
Reviewed on Google Maps
Electric Oven repair
Problems with your electric oven? At Mix Repairs we know how important is well working oven for a household- we use it to cook our food. It is very important for you to get oven repair quick.
Mix Repairs engineers fix ovens on the first visit 70% of the time providing high quality oven repair and service. With same next day oven repair service and flexible time slots we can send local engineer quick, when you need us the most.
Our engineers is fully trained to carry out repairs on all makes and models of oven, with large stock of spear parts in service vans and warehouse our service is fast and efficient.
Tumble Dryer repair
If your Tumble Dryer has broken down, call Mix Repairs or book online engineer visit to repair your vented, condenser or heat pump tumble dryer today. Our highly trained engineers work with all major tumble dryer brands like Bosch, Hoover, Hotpoint, Beko, Samsung, Indesit, Zanussi, Miele, Smeg, Neff, LG, Electrolux, AEG
