Mercure Southampton Centre Dolphin Hotel

Always very nice ..

Reviewed on Google Maps

great location. great staff. good rooms. job done I always return when in this neck of the woods.

Reviewed on Facebook

Excellent and well run hotel with a real family feeling about the whole place. the staff are friendly, efficient and diligent. Would highly recommend anyone visiting Southampton for the first time to use this extremely nice venue. More...

Reviewed on Facebook

Had a few issues but staff were extremely helpful and on the whole it was a good evening. Food was good and music great

Reviewed on Facebook

Nice rooms, nice food

Reviewed on Google Maps

good location, great room and off street parking, albeit chargeable. All round a winner for me.

Reviewed on Google Maps

Great location on the main road into Southampton, parking available at the rear of the hotel.|Check in was easy and the hotel reception is lovely especially at the moment with the gorgeous xmas tree. |Our room was fine, nothing too exciting but very comfortable. The room wasn't cramped and we had everything we needed, no water in the room but there was tea and coffee.|I loved the history of the hotel which was explained on a blackboard in the foyer, fascinated by the buildings past and the stories it holds in its walls.|The bar was lovely too, nice to be able to have a drink and chill on the premises, we didnt eat here but it looked really nice.|We would recommend this hotel for a stay in Southampton, it was lovely x More...

Reviewed on Google Maps

Great location on the main road into Southampton, parking available at the rear of the hotel.Check in was easy and the hotel reception is lovely especially at the moment with the gorgeous xmas tree. Our room was fine, nothing too exciting but very comfortable. The room wasn't cramped and we had everything we needed, no water in the room but there was tea and coffee.I loved the history of the hotel which was explained on a blackboard in the foyer, fascinated by the buildings past and the stories it holds in its walls.The bar was lovely too, nice to be able to have a drink and chill on the premises, we didnt eat here but it looked really nice.We would recommend this hotel for a stay in Southampton, it was lovely x More...

Reviewed on Google Maps

A brilliantly located hotel in the centre of Southampton, ideal location to get everywhere... I am only marking some of scores down as didn’t have much interaction with staff. Only say sleep quality was average as I have just purchased a new mattress lol... More...

Reviewed on Google Maps

£5 overnight car park so useful. Very quiet and relaxing night. 12noon check out. Really helpful. Lovely staff.

Reviewed on Google Maps

Loved it. I ended up in room 19 which isn't in the main building but just across from it, on street level. I basically had a front door from the street into my room. As a smoker and a driver (on site parking is £5 per 24hrs)this made things very much easier for me and was also a new experience. Anyway, the room was very clean and comfy, the chairs and bed too. The historic building is as beautiful as it is old(500 yrs), however, it still has everything you'd expect from a 4 star hotel. The bathroom was modern and despite the sticker warning suggesting I may have to let the taps run for a bit to get hot water, I didnt have any trouble at all. My only two gripes. 1, no central heating. The room was supplied with a plugin heater and an extension lead, so I'm calling no harm, no foul on that one. 2. When I went to check out I was asked to pay for 2 meals that I didnt order. After some confusion, and the fact I ate five guys and would never eat anything that didnt originally come from a farm, I was allowed to leave without having to pay for the offending meals. So, in summary, not the very best I've been in, but still is an absolutely lovely place to stay if your not gonna be at home. I'd definitely recommend it, and I'll probably come back if I'm ever in town again. More...

Reviewed on Google Maps

Fantastic. Staff are friendly and helpful and go out of their way to help. Evangelo ran the restaurant extremely professionally and nothing is to much trouble his attention to his work and the customers is second to none very highly recommended this place made us feel very welcome 5 stars isn't enough. Southampton is worth a visit and definitely stay at the Hotel Mercure Southampton . Car park is large park cars vans, wagon, easy access from Car park to the hotel, nice place for families, couples, went over to the street ice skating, lights and Santa were lovely. Lots of history and plenty to do. More...

Reviewed on Google Maps

I was one of the guests at Southampton Triathlon clubs annual xmas dinner and awards last night. I just wanted to congratulate all the staff on a great evening. Despite having 6 parties to look after (we were told that evening) the food was delicious served hot and well presented. A thank you for a job really well done and congratulations again to all involved. More...

Reviewed on Google Maps

Evangelos is a huge credit to the company. Best waiter and service I have ever received. Deserves the best bonus for Christmas! Credit to the company, I hope all mercure hotels I go to give me the same service as he has for myself and my colleagues More...

Reviewed on Google Maps

Lovely traditional hotel. Great facilities, really friendly staff. Lots of parking. Really nice hotel

Reviewed on Google Maps

Room hire. Once the projection was corrected all was good.

Reviewed on Google Maps

Love it here. Come every year xx

Reviewed on Google Maps

Fabulous warm chic friendly hotel

Reviewed on Facebook

We were very pleased with our accommodation but notbso pleased when we were told that there was a wedding being held. We need not have been concerned since we didnt hear a thing. The bed was very comfortable. The staff at breakfast was extremely attentive and the food was tasty varied and plentyful. We will definately stay again on our next visit to Southampton. More...

Reviewed on Google Maps

This is the 3rd time we have been here and as a gold card member we were upgraded to a very spacious room on the 1st floor. We enjoyed our stay again. The staff were polite and helpful. Would have had a star if they stopped charging car parking for guests. More...

Reviewed on Google Maps

The hotel is in a great location for the ferry and is very close to shops, restaurants.

Reviewed on Google Maps

Lovely breakfast!

Reviewed on Google Maps

Nice clean and tidy rooms. Good breakfast, welcoming and friendly staff.

Reviewed on Google Maps

Decent hotel but creaky and aged but adds to the charm

Reviewed on Google Maps

Mercury Brand that I can trust Always happy with staff that is helpful and friendly

Reviewed on Google Maps

Lovely old building, lots of history. Having my whole wedding here.

Reviewed on Google Maps

Yes not to bad, would stay again.

Reviewed on Google Maps

I ordered a spiced rum and ginger beer. The barman van made me a BLG… delicious!! 100% recommended if you like ginger beer! ||He was very helpful and I loved the drink! ||Vegan food was also good, wedding venue was very relaxed More...

Reviewed on Google Maps

Lovely hotel.brilliant staff very friendly . lovely position for shopping.

Reviewed on Google Maps

It’s a nice venue, very helpful staff and service was swift. Me and my partner only went for Afternoon Tea, so not there for very long, so much else to judge it on. The afternoon tea was ok, but not had any at other venues to compare it too yet. More...

Reviewed on Facebook

Only stayed one sunday night but we enjoyed the history of somewhere that was first mentioned before 1650.Today a modern hotel inside with much old building observable. We had an upgrade into a suite which was a large bedroom plus a separate lounge, dressing gowns and slippers. Thje receptionist was exceptional, explaining everything to us, and all the staff were very friendly and efficient. Evening meal was quite acceptable at 4 * prices though, breakfast good with usual range of dishes but there were no coissants or danish pastries. Located right in the centre of town with shopping centre close by. Parking is available at the back of the hotel. I would stay there again. More...

Reviewed on Google Maps

This is my first stay in The Dolphin and I wasn't disappointed. With being on a busy thoroughfare, I requested a quiet room and the hotel duly obliged. The room was homely and welcoming and spotlessly clean. The bar and dining room areas are very good and the buffet style breakfast was spot on. All staff were pleasant and courteous and I will definitely be using this hotel again on my next visit to Southampton in a few weeks time. More...

Reviewed on Google Maps

My sister and I have birthdays which are one week apart so we usually do something every year together, to celebrate this year we decided to have afternoon tea , when we arrived we were greeted by Colin as soon and shown to a table in front of a window which we loved as like to "people watch" . The cake stand was put on the table and we wondered how we were going to eat it all, three different types of sandwiches, Eaton mess, and lovely scones fresh from the oven, what a feast and pots of tea of course. So a big thank to you you made two old lady's very happy . More...

Reviewed on Google Maps

We have stayed here a number of times prior to going on a cruise and everything was great. ||We have also stayed for a nice weekend and on all occasions the service was excellent and the staff were very friendly and attentive. ||I would recommend staying here as the location is great with parking. More...

Reviewed on Google Maps

Nice hotel staff are very nice and clean hotel. But the food not so good. But try it and see what you think

Reviewed on Google Maps

Friendly, helpful and efficient staff. Comfortable room, nice and quiet and given age of building more interesting than a modern build. Very good barman, made eating alone less lonely. Food good too. Good position for town centre shops and historical sites. More...

Reviewed on Google Maps

Having spent 4 days a month down in Southampton for the last year I think it safe to say that I really like this hotel. It is in a great location convenient for the all amenities such as shops restaurants and bars. As well as the port for access to the Isle of White and beyond. More...

Reviewed on Google Maps

My wife and I stayed in the Mercure for a couple of nights before our cruise. The Hotel is centrally located and about 5 minutes from the terminal. The highlights are the food and the staff. The food in the restaurant is excellent and the breakfast delicious The ambiance and decor in the restaurant was pleasant. .The staff very hard working. Colin is a soldier works tirelessly and is always tries to satisfy his customers. At the reception, Samantha or Sammi was fantastic. Extremely helpful and professional always with a smile.||||Our room had plenty of room. The only criticism was that our rooms and much of the Hotel was tired looking. In our bathroom, you could see the enamel chipped in the bath showing the black paint. All the carpets were worn. If they were only replaced and the bathroom refurbished, then the Hotel could be a 5-star Hotel.||||In any event, we would be happy to return to this Hotel for our next cruise. More...

Reviewed on Google Maps

My overnight stay was fine - room clean and pleasant and breakfast was good. Bathroom was a bit of a disappointment, especially the shower. The curtain didn't contain the water, so some mopping up to do - wish I'd had a bath instead! More...

Reviewed on Google Maps

The location was great for the town centre, room was lovely although a little tired around the edges. Breakfast was good but one of the coffee machines were not working which caused a back log. Decent amount of choice at breakfast. Staff very welcoming and accommodating. Would definitely return for cruise and park deal. More...

Reviewed on Google Maps

Stayed quite often never disappointed old but friendly hotel ,right on top of town centre and shops ,walking distance to terminal for a Isle of Wight day trips every type of food all within 5 minutes walk , food at hotel is also good ,especially breakfast I think car park is £5 a day but good value will be going back ssn

Reviewed on Google Maps

We have stayed at the Dolphin around 7/8 times, most recently a month ago, Only a few minutes walk from the centre of Southampton so handy for shopping, and only 10-15 minutes taxi ride from the cruise terminals. The hotel does a great cruise and stay package, with parking included. Rooms are clean and well maintained and breakfast is tasty and plentiful with friendly, attentive staff.||||The only downside is I have been told there are no rooms available before our next cruise in April, which is disappointing, but obviously not the fault of the hotel, but I will miss not staying there! More...

Reviewed on Google Maps

From start to finish the weekend was fabulous. Everything about the hotel is wonderful, and the staff were very attentive and helpful, they couldn't do enough for us. I will definitely be heading back there soon and can't recommend it highly enough! More...

Reviewed on Google Maps

This hotel is well placed for access to central Southampton. Good room and facilities offered including parking area. Pleasant staff making you feel welcome. Requested a Stable Room and this was catered for. More...

Reviewed on Google Maps

Thanks to the wonderful staff for making my 3 night visit a relaxing one. Everyone working in each department deserves praise in keeping this 99 Room historic hotel a smooth operation. Please note this hotel is a 400 year old historical landmark centrally located in the city. You will find an unusual hallway layout and floors which make sounds, but this is to be expected considering the property’s age.||My bedroom was just perfect - full bed with cozy comforter, desk with lamp and local brochure, coffee/tea stand, closet and nice, clean bath en Suite. I would recommend the bath have a few shelves for personal toiletries, but I did enjoy the mirror light coming on automatically when in use.||The breakfast was not included, however, the front desk included it for me as I was staying for 3 nights. Excellent croissants, eggs, fruits and coffee in the modern dining room with an option to have eggs cooked to order! Lovely. Being an Innkeeper myself, I appreciated all that was offered to me. Thanks for a great stay! |Margaret P. (USA) More...

Reviewed on Google Maps