Hetton le Hole, County Durham
494 customer reviews
Jo Allman
we had the most amazing time at Ramside Hall. spa and treatment was just what we needed after the holidays, our meal in the Fusion restaurant was amazing, looking forward to brunch today. staff are friendly and helpful. Our room was fabulous and very quiet. Will definitely recommend a visit, thank you Ramside hall for making our stay fabulous. More...
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Sue Fenny
Lovely service setting and excellent food xx well worth it xx
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Graeme Robertson
My wife booked the Celebration Suite for an early 40th present for me. Was excellent, suite was lovely. We hired the infinity pool aswell, a must for any one stopping there.
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Alan Laine
Went to Ramside Hall on Christmas Day. Excellent food, room was beautifully decorated and, most importantly, the staff were superb - nothing was too much trouble, attentive, efficient and friendly.
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Sharon Barker
Beautifully clean and friendly loved the four leafs Only glanced into some if bedrooms as cleaners were busy and they looked really nice and spacious
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Malcolm Duddin
great hotel great staff great location
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Janet Alderton
great meal despite it being a party night and the place being full! well done to the waiting staff!
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Laura Lund
Lovely place to visit. Staff very friendly.
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Suzanne Ryan
Everything its beautiful, staff very friendly
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Sully Jackson
Always a beautiful Place to stay however the amazingly accommodating and friendly approachable staff make this place stand out above and beyond other venues.
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Claire Dennison
Very Nice, Friendly hotel with Lovely Food
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Kate Spencer
Thank you for your exceptional service and hospitality, nothing was too much trouble and the celebration suite was absolutely out of this world! I am saving up to come back already, truly magical. More...
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Angela Taylor
Had wonderful afternoon tea with my daughter yesterday, a treat for my birthday. Staff were friendly and attentive. Comfortable chairs in front of the fire and really lovely food. what more could you ask for. Sandwiches were tasty and good variation. Scones were exquisite and lovely selection of cakes. Everything was just perfect. Would definitely come back again. More...
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Elaine Pollard
fantastic staff great relaxing and pampering overnight stay
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Vikki Hopgood
sooo lovely, thoughtful staff and without trying automatically made us feel valued, thank you vxx
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Stevie Scouse
Can't recommend this hotel enough. Everything for families to couples. outstanding customer service & outstanding quality throughout. we as a family love it. Highly recommend More...
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Ellen Milne
We all had a great time, very friendly staff, lots of entertainment, main meal ok, dessert not so ok. Will defo be back again tho
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Barbara Lawley
We always love coming to RamsideHallHotelGolfSpa, the Rib Room you have fantastic Steaks cooked to perfection. The reception staff look after all your needs. The Spa and pool are always worth a visit. You leave wanting to come back. More...
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Andy Lax
great hotel and spa food is wonderful staff are excellent well done to all
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Tracy Tweddle
really love the premier rooms. pool facilities very good. food choice is for all tastes
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Vijay Nayyar
We celebrated our sons 40th birthday and appreciated their co operation in everything. Staff is amazing and beautiful place. Have no hesitation to recommend to anyone who wants to make their big days very special and memorable More...
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Mark Fenwick
A great all round hotel. Nice food, great facilities and warm, spacious and comfy rooms.
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Emily Taylor
Wow! From arrival to checking out the level of professionalism was second to none. We picked the Ramside as our wedding venue and we have to say this was the best choice we could have made. The staff were so accommodating and couldn’t do more to make sure the day was perfect. The events team are amazing, thank you to Claire and the girls. We have to give a mention to Patrick who looked after us on our special day, he is amazing and really knows his stuff. For anyone thinking of using the Ramside for their special day, please do! Our day was absolutely perfect in every way. The celebration suit is a must, what a beautiful room! Thank you for everything! More...
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Cheryl James
First time at one of the party nights last night. Great venue, the food was lovely and the staff were very friendly. We had a great night and will definitely return.
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David Jubb
A family party for my wife’s 70 birthday, a lovely location, lovely food, excellent service. Thanks to everyone at Ramside Hall for making it so special and memorable.
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Claire Cable
Just got back from Ramside Hall yesterday after staying with a friend for a spa break. Absolutely fabulous time. Beautiful room, with a view out of the balcony window of the fountain and golf course. Huge bathroom! The spa was superb! Came away from my treatment so relaxed ready to enjoy the full spa facilities. Dinner in Fusion was amazing! Staff so attentive and helpful, especially Tom who we chatted to. He’s an absolute star and a real asset! A thoroughly enjoyable break! Can’t wait to go back! More...
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Laura Hood
Great spa break. Very relaxing. Lovely room with double doors opening onto golf course. Very nice meal in the rib room. Will definitely be back
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Amy Louise Barnes
I came here for a relaxing spa night away . The spa was apparently very busy,so we had to wait for wristbands but when we had eventually got in , it was completely empty. On the night , at 3:30am the fire alarm went off which woke me and my partner up and then it had went off ,so we tried to go to sleep and instantly after it went off again ,so we got up and got ready, but then by the time we had got everything sorted it had went off again !!!and that was it. We didn’t get anyone telling us it was a false alarm or we should leave or anything there was no explanation. In the end a very sleepless night !!! More...
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Kelly Smith
Omg where do I start! Our room was beautiful with double doors opening up onto the golf course with direct view of the lovely water fountain. The bathroom had a large walk in shower, which was nice and powerful and a free standing large bath and a heated towel rail which dried off the swimming trunks etc quickly. Tea, green tea and coffee were provided but I suggest taking a small bottle of milk as they only had 2 of those little milk pots each which don't go very far. (p.s there is no fridge in the room). There was a decent hairdryer, an iron and ironing board provided. And also dressing gowns and slippers. We used the indoor pool and steam room which were both really lovely and relaxed at the poolside where various seating was provided (loungers, sofa's and 2 big pod's full of cushions) Towels and flip flops were available on the way into the pool to use and plenty lockers in the changing rooms. My absolute favourite part though was the INFINITY POOL!! Just wow! It was a large hot bath on the roof...... that turned into a hot tub when pressing the button to set the jets off! You have a phone to order drinks which are brought upto you. You pay extra for this pool and have it to yourselves for an hour. Booking in advance is recommended. We ate Lobster (£30) and steak in the restaurant which were both amazing and staff were very polite and efficient. A bottle of Red wine was £21.99 but it was a really nice one. We booked a deal including room (upgraded), £50 restaurant vouchers and use of pool, jacuzzi and steam room for £149. Check in 3pm, check out 11am. Late checkout available for £30 extra. Can't wait to book up again! More...
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Kayleigh Hall
We got married here on Saturday and it was the best day! All of the staff were 1st class. A big shout out to Claire our wedding coordinator, thank you for everything and our toast master Patrick you are the nicest man! Nothing was too much trouble and it all went perfect. We stayed in the celebration suite for 3 nights and it is out of this world! We enjoyed a 2 hour massage and had food in fusion and the rib room. I am so happy we chose this as our venue. Thank you, love Mr and Mrs Hall xxx More...
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Ernie Nugent
The spas, and saunas are excellent, I would recommend this hotel and spa
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Paul Duckworth
Luxury at affordable prices
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Anthony Hank Walker
Lovely and relaxing grounds to walk around, professional and helpful staff in restaurant spa is great!!
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Debra Caygill
Always fabulous service and great food.
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Donna Devereux
Amazing experience with great food and great range of facilities.
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Alan Francis
spacious, plenty of variety
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Ann Middleton
Very nice and lovely staff
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Christine Hartshorne
Beautiful grounds. Lovely rooms. Very impressed with the Summer Marquee. Very well set out. Food was really good nicely done. Staff very polite and helpful.
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Aimey Gibson
Gorgeous hotel with amazing rooms
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Lee Reed
I really enjoy playing here. The staff are lovely and it's really lovely atmosphere.
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Janette Worlock
Absolutely fantastic night at ramside 80s night.... never laughed as much in a long time
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Diane McCall
beautiful hotel. very sumptuous
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Gary Packard
Worthy every penny. Very welcoming.
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Pat Bulmer
Three of us called in to the Ramside for a late lunch. We had to wait ages for the chef to appear to serve us, then only when I asked someone if anyone was serving hot food. We wanted sandwiches, you need to get some signs to say where to order sandwiches from. We waited ages for the chef to appear only to be told we had to go to the dessert/drinks counter. I had checked to see if we needed to order from there and there wasn't any indication that was where we needed to be. Signage said desserts and drinks. The sandwiches arrived and they were very full. Cheese and onion crisps, yuk! Served with them, not my taste. You usually get plain crisps served with food never mind, it was a nice place to eat and chat in a genteel place. More...
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Susan Scurfield
Beautiful setting very relaxing well worthy of a visit
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Craig Weatherill
Beautiful hotel with gorgeous guest lounge and facilities.
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Elaine Taylor
Had a fundraising ball here for MelanomaMe. and couldn’t fault the staff ...very helpful.
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Sue Day
Farmhouse was amazing large spacious and clean
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Angela Lamb
Really good meal today at St Cuthbert’s Ladies lunch. It’s not easy catering for that number of people all eating together, but the food was excellent and the staff were very helpful and efficient! An excellent day.
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Kate Garrett
We had our wedding day here on Sunday and what a fantastic day and experience we had.. Leanne on reception went above and beyond to assist us in every way possible, a lovely girl and credit to the company. Patrick our toast master was excellent ensuring everything went to plan and so helpful and professional. The food was beautiful and staff very quick and prompt seeing to our needs. Our junior suite was beautiful with double doors leading out onto the golf course everything was just perfect all our guests loved it we can’t wait to return. Thankyou mr and Mrs Garrett xx More...
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