Cleckheaton
25 customer reviews
Grahame Alby Albinson
A fab place I stayed at Oulton hall last week what a disaster and today what a complete difference the general manager Stacy is fab nothing to much trouble the service is 2nd to non,no idea why it’s not more stars ⭐️ than what it is we had room service and was with us in 30 mins I’m looking forward to returning once a week as I have a pub and only get one day off and want to spend it here .
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Clare Pearson
Visited the dream spa today , and it did not disappoint , what a lovely experience , would highly recommend to anyone .
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Chelsea Rogerson
Just had the best massage yet from a new lady called Lauren. I absolutely love coming here and to finally find someone with the right amount of pressure. ❤️ highly recommended
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Lesley Fletcher
booked spa day & afternoon tea. Dream Spa was absolutely amazing, friendly staff, nothing was too much trouble, facilities very clean, social distancing was in place so felt very safe. Afternoon tea was delicious sat outside on restaurant terrace. Again waiting staff very polite, friendly, chatty. the whole experience was amazing and I can't wait to go back. thank you x More...
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Debbie Ingle
beautiful grounds, attentive staff, fabulous food... what's not to like
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Andy T Ball
Fantastic hotel , fabulous staff, your looked after as you should be. Well done
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Olivia Craig
I bought two afternoon tea vouchers for my grandparents for Christmas hoping lockdown would have been over for them to use them when my grandma fell ill and could no longer leave the house to use them. Stacey was incredible and made up an afternoon tea for me to take to them at home to enjoy. It was amazing and they thoroughly enjoyed it. Stacey went above and beyond what most businesses would do and I am so thankful as she brought some happiness to my grandparents at such an awful time More...
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Jackie Mclaughlin
Fabulous place & staff always so welcoming & helpful Lunch in the bistro or afternoon tea are both amazing My pamper with Dotty was the best ever
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Kairen Booth
I really needed to post this before even arriving! Every step has been thoughtful and well planned. We’ve had multiple follow up calls and emails with itineraries etc. This has made us feel safe from the word go, we can’t wait to spend our time at the dream spa! More...
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Audrey Piechura
Felt very safe as all Covid rules and guidance are adhered to. Friendly professional team lead by Sarah the spa manager who ensures everything runs like clockwork. The afternoon tea is yummy. The whole experience is very good value. More...
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Nicola Sykes
The staff, the setting,the experience amazing value. x
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Ally Peachey Butt Fleetwood
Been a well worth revisit .rules and safety set up perfectly for covid a
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Stephanie Carlin
fantastic Spa Day experience, lovely helpful staff who looked after us throughout our day. Relaxing treatments using Elemis products, felt wonderful after back & scalp massage. finished off with a fabulous afternoon tea & glass of fizz. Perfect day, thank you! More...
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Becca Anne Heavens
Had a fantastic meal in the restaurant yesterday with my sister and her family. Can’t recommend it enough! The food was AMAZING and the service was second to none! The staff were fabulous with my two younger nieces. Will definitely return. 5 ⭐️ from me. Thank you for a fabulous family meal x More...
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Thomas Mctasney
Great place to relax and the restaurant food is perfect
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Paul Griffiths
absolutely amazing stay, Danny was superb, during the booking process was very informative, outlining all of the current changes due to covid but instilled confidence and safe piece of mind about the trip. On arrival Abi was amazing on the front desk, and was amazing with out two little ones. our littlest one had her sunflower lanyard on which she picked up on straight away and made it as welcoming as perfectly possible. All the staff we so friendly. On our first evening meal the little one was tired, excited and overly emotional, Jemma was brillaint, chatting away with them so much so both little ones think they have made a friend for life. Nothing was too much trouble for any of the staff, Simon, Jess and the spa team were all amzing. Stacy was also incredbile, in very nervous and testing tomes she ensured that all of our needs we're met and that our stay was nothing short of amazing. the food in the restaurant is great value for money, you definitely won't go hungry! to sum up this was a much needed post lock down escape, then team were incredible and made every effort to ensure that covid didn't affect the . all protocols we're in place and didn't impact the stay at all. it really felt like a home away from home but with none of the daily chores! we all can't wait to visit you again!!? More...
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Joanne Bragan
Amazing afternoon tea and fab treatments.
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Joanne Naylor
Lovely day me and my mum had enjoyed the spa and massarges and lovely afternoon tea
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Sophia Griffiths
Staff are so friendly and accomodating! Wonderful family meal tonight and Jemma was brilliant with our daughters, they loved their 'drinks'! Fabulous start to a 4 day break
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Julian Matthews
Good place to stay great service
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Dave Rowntree
what a beautiful place. excellent food gorgeous scenery. friendly staff
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Mandy Sara
Very well organised and felt completely safe. Such a relaxing day. The massage was perfect. The lunch was amazing and I’ve take home a doggy bag.
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Jo Smith
We had a wonderful time today booked on the lockdown retreat, fantastic massages from laura and a lovely pedicure and polish, facilities were excellent, and just the right number of people allowed in the spa. Staff were all lovely, as was the beautiful afternoon tea. The gentleman on the main reception was an absolute diamond. Fantastic experience for my daughters 18th Birthday. Thank you! More...
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Stephen Avery
Such a wonderful visit stayed here for two nights all staff were very welcoming and with everything going on in the world they were very polite and informative about the new guidelines we had a lovely room and was very quiet would highly recommend x
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Connor Smethurst
Amazing hotel, loved every night staying here, had extremely good experience especially with Stacey the hotel manager, she was very polite, friendly and welcoming, considering the circumstances. Even with the spa not being open yet we had a very good time here. More...
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