36 customer reviews
David Porter
Since I moved here the Endrick/Claremont/Coopers has been my go to for family celebrations and special treats. There have been ups and downs in the past, but never such poor food as I had today. I am surprised and disappointed that any kitchen would serve such burnt offerings. It is a shame for the hard working and pleasant waiting staff. They were very apologetic but a birthday treat was completely ruined. More...
Reviewed on Facebook
Joanna Scobie
Disgusting, unprofessional owner who is nice till you challenge poor service.You also left the young waitress to come over and let us know one of the things we had ordered was not available 20-25 mins after it had been ordered. You as the Manager/Owner should have done this not sent the waitress to do your dirty work.I suggest you learn some customer service quick because with the attitude for the waitress and waiter today you will lose a lot of customers.Then tries to turn it round on the customer making out it’s their fault.This is such a shame as it use to be a lovely place to go.Not now please don’t spend your hard earned money in this place. It’s now run by kids playing at shops. More...
Reviewed on Facebook
Mandy Sherman
Popped in for a family lunch last week & the staff were amazing 🌟 So friendly & helpful. I had my little girl Zara with me & the staff chatted away to her and were just so nice. The lovely owner even took us through to show Zara the name of the function suite is called Zarah ❤️ amazing food, beautiful decor, will be back very soon xx More...
Reviewed on Facebook
Michelle Mcgowan
we have just had a wonderful meal at Coopers today. The staff went above and beyond with their amazing service. all the food we had for 6 of us was amazing with perfect sized portions. the place was very clean and lovely decorated too for xmas. we all will definitely be back again. Thankyou for a great day. More...
Reviewed on Facebook
Ashleigh McColl
Booked here for afternoon tea for my mums birthday. Restaurant is beautiful and staff very friendly and welcoming. The afternoon tea was lovely, staff very attentive and made sure we had plenty refills of tea and coffee without having to ask. Would absolutely recommend and looking forward to going back soon. More...
Reviewed on Facebook
Derekand Vicky Mcmillan
A lovely meal organised by my Uncle and cousin to celebrate his retirement within function room. Great service all round. Will definitely be back.
Reviewed on Facebook
Elaine McCondochie
Good food, great service, place was spotless with loads of hand sanitiser. Thank you for a great evening 😊
Reviewed on Facebook
Susanne Holder
Popped in for some food after our cycle today and I am so glad we did! Lovely relaxed and friendly service, even to the point of entertaining my son which he loved! Food was also nice and portions were generous! Will definitely be back! More...
Reviewed on Facebook
Eddie Peters
Very relaxed, excellent friendly service, food was superb as well. The effort the staff put in really is noticeable. Well done, thank you for a nice lunch
Reviewed on Facebook
Kirsty Richmond
highly recommend service was amazing for my partner's 30th meal will definitely be booking again for more events , thanks to all the staff for making everyone feel welcome
Reviewed on Facebook
Victoria Struthers
9 of us had a meal tonight for my sons birthday. Starters a bit slow, but early sitting so lots of people arriving at once. Made up for it when arrived, delicious! Main meals were out quick and also delicious and piping hot. Desserts also very tasty. Good portions and not too bad price wise. A round of happy birthday and staff were lovely, even a complimentary drink for the birthday boy! Recommend and will be back! More...
Reviewed on Facebook
Helen Elizabeth Gash
Absolutely fantastic! The food was delicious but the customer service was outstanding. The waitress who served us our desserts was epic! We'd come back just for her. Great photo taking skills too 😊 x More...
Reviewed on Facebook
Tracey Wright
Terrible. Once we received our meal everything went down hill!! Kids hot dog was un edible, it was a spicy sausage that even I thought was too spicy. My other daughters side did not arrive and she had to go searching for a staff member to request this. This was received after her meal!! We were never checked on during our meal, offered no other drinks and I had to go a look for someone to request our bill TWICE. Offered no discount on kids meal that wasn’t edible, when requested I was offered 10% which I didn’t think seemed fair as it wasn’t what was described on menu. We will not be returning here ever again and will be sharing this review on trip advisor also!! More...
Reviewed on Facebook
Kyle Ogden
Great food and atmosphere would definitely give it a 10/10! Would highly recommend to anyone who is thinking about going!! :)
Reviewed on Facebook
Lynne Barr
Went out for family meal this evening, the food was amazing and the staff are so so lovely. If you’ve not been yet. You need to! X
Reviewed on Facebook
Jade McCormack
Came out for a meal, food was fantastic, and couldn’t ask for better staff, would definitely eat there again, amazing service
Reviewed on Facebook
Caroline Willocks
1st time at Coopers last night. Absolutely amazing service, food 1st class. My mum is disabled, uses a delta walker and the staff made sure she was OK. Staff made sure you had everything you needed. Food piping hot and delicious. Highly recommend. More...
Reviewed on Facebook
Alison Moore
The food was awful. We have stuck with coopers through all changes over the years because we like to support local businesses. Sadly today is our last visit.
Reviewed on Facebook
Madge Walker
Lovely fresh scones. Service was fab.
Reviewed on Facebook
Dean Oliver
Excellent service all round
Reviewed on Facebook
AnnMarie Plus Alex
An embarrassing night... We used to enjoy going to Coopers for a meal, had friends visiting yesterday, so booked a table as we hadn't been for a long while We won't be going back 🤔 We waited for a good 15 minutes for our drinks order to be taken, which when finally. arrived was missing drinks and 1 of the beers had some sort of fungus growing in it. Took even longer to get our food order taken, which they then came back 5 minutes later as realised they'd noted that wrong too. 2nd drinks order came with tenants being delivered instead of Best, and bizarrely the Cosmopolitans were double the size (but same price) as the first round. We asked for the bill which never appeared so had to ask again, where the manager then berated a staff member in front of the whole restaurant!!! Disgusting management and waiter should have told them where to stick their job!! When the bill finally came, it had the Tennants still listed and not the Best, so we asked for it to be amended (was only 30p, but by now was a point of principle). Staff member came back with exactly the same bill saying it had been amended! So we sent it back again, and to their credit they did discount it this time A really nice (and convenient for us) restaurant has been ruined, and we won't be back under this management. We will also be advising friends and family to avoid. More...
Reviewed on Facebook
Nicola Baird
Booked for lunch. A lovely warm welcome and we were seated outside at our request. Had the pleasure of chatting to new owner and family. Food was lovely. Got a bit busy, but staff remained attentive and looked after us very well. 10/10 for food and customer service. Can't wait to come back. Thanks again ❤️ More...
Reviewed on Facebook
Vicki Kelso Lawlor
First time we have been for a while. We had booked inside for dinner but as it was such a lovely night asked if we could move to the beer garden. This was no issue at all. Ordered food that came piping hot, the carbonara was delicious! 😋We had a lovely chat with the staff who were friendly and helpful. The young guy serving us was just newly started but was doing well....we’ve all been new in job sometime! We will definitely be back. More...
Reviewed on Facebook
Annette Baker
going there it's shocking service
Reviewed on Facebook
Liam Jason Maclean
I was booked in for a table with my fiancée for around 17.15. I was their for around 2 hours waiting on my food. I waited around 40 minutes for someone to serve us then waited another hour for then to be told our food wouldn’t be ready for another 30mins I had then told them that I would be leaving as I didn’t have the time to be waiting around I wasn’t happy with my experience at the Claremont restaurant at all
Reviewed on Facebook
Sheena Mcintosh
service NON exictent, book table for 6pm still waiting at 6.35pm & staff clearly out there depth & unable to work under pressure..... Shame
Reviewed on Facebook
Keira Lang
Just been here for a few afternoon drinks! New owners and they r lovely! Great service, good prices, very friendly & the best cocktails! Looking forward to the new bigger menu! Wish I could of stayed all night More...
Reviewed on Facebook
Lynsey Ritchie
Went for a late lunch today with the family. Food and service was fantastic. Big change from before. Owner was bursting with enthusiasm and great plans. Wishing you all the very best x
Reviewed on Facebook
Joyster Rankine
We were there today for Lunch, everything was delicious and the staff were so, so friendly! thank you so much. x
Reviewed on Facebook
Marianne Lindsay
From the minute we walked in the door,we were met with a warm smile by the lovely staff.. Food was amazing,service was very slick with very attentive staff. . cannot fault the place.. well done and thank you to you all.. definitely be back soon More...
Reviewed on Facebook
Лилиана Лилли
Great, cosy, lovely place. Excellent environment/atmosphere, friendly staff and efficient service - decent food and drinks. Will be back 100%
Reviewed on Facebook
Rose Robertson
Recommend the Claremont hotel friendly family great service 👍
Reviewed on Facebook
Isla-jade Tully
staff were great and food was really quick. lovely place to go, will defo be back !! ☺️☺️
Reviewed on Facebook
Pam Watson
We got married on Friday and had lunch afterwards in Coopers. Nothing was too much trouble for the staff - they even bought more helium for our balloons and banners when the one we supplied turned out to be empty! The staff were attentive and the owner?/manager was friendly and spent time talking to us. The service was efficient and the food was excellent. Thank you - we'll be back! More...
Reviewed on Facebook
Sandy Flannagan
Terrible service, not enough people not knowing what they are doing
Reviewed on Facebook
Yasmin Rahma
service vastly improved as has menu and presentation. we were between outside and in due to current legislation couldn't fault the organisation or food and drink.
Reviewed on Facebook