Brislington, Bristol
22 customer reviews
Ashman
Appalling company. Installed a door that wasn’t watertight, then smothered it in mastic claiming this was the correct action (despite us saying it wasn’t). After repeated lies they finally admitted they had done the wrong thing . But we’re still waiting for the issue to be rectified. Please don’t use this company - they take your money and really don’t care. More...
Grazzie
It’s a shame that you can’t rate a company with zero stars. Truly awful company to deal with, I’m not sure whether their poor work is due to skill, technical ability or just not caring. Ongoing issues, an incompetent company. I dread to think how inundated their service desk must be. More...
Linda & Ian
Twice we’ve used Crystal Clear and on both occasions we’ve experienced nothing but good service from start to finish.
We returned this time for full re glazing of our four bedroom house, including new front and back door expecting the product and workmanship to be perfect, we were not disappointed.
Our fitter was Steve and his mate was Eathan. The pair were tidy, efficient, courteous and friendly and nothing was of any trouble. Where any issues were met they made recommendations as to any solutions instead of continuing regardless. They cleaned up at the end of each day and left the place immaculate.
Steve we found was a professional who knew his trade and everything had to be perfect for him before he was happy.
We have absolutely no hesitation in recommending Crystal Clear for their professionalism from Tim, our salesman, to Steve and Eathan, our installers.
Tip: make sure you have plenty of tea, Steve drinks ‘Builders Bum’ tea that melts teaspoons.
Linda & Ian
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Teresa Stevens
We have been very impressed with Crystal clear windows from start to finish . Nigel the sales man , lucy in the office and the 5 lads that turned up and fitted the bi fold doors quickly and efficiently they were Harry Luke Brandon.
Eathan and Jason all very friendly and polite.
A good job all round I would highly recommend!
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Michelle
We had 3 new doors fitted by Steve and Steve, which we are very pleased with indeed. They were efficient, professional and polite, and especially patient with our 2 small rescue dogs. We would absolutely recommend Crystal Clear to anyone. More...
Verena Brandon
Tom and Steve did an outstanding job installing our replacement windows. Their attention to detail was of the highest standard. We are very happy with the product as well. Thank you Crystal Clear and Tom and Steve. More...
Anna sparkle addict
We previously had a composite door fitted by Crystal Clear. Amie was really professional and knowledgeable when she came to measure up and advise on which door would suit our needs! Highly recommend
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Nathan Fillingham
Amie came round to measure up for a new sliding patio door to be fitted. She was very friendly and professional also knowledgable about the products and fittings. We are very pleased with the end result and would recommend to family and friends. More...
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Julian Cottrill
Crystal Clear were by far the cheapest of the several quotes I received for Granada secondary glazing. Their communication was good and their fitters polite, quick and did a very good job, thoroughly recommended!
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Sandra D Rogers
We have had our windows and doors replaced by Crystal Clear and have been very happy with the service from Amie and the rest of the team. If you are looking for new windows and doors, I would highly recommend them. More...
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Melissa Rimell
Would highly recommend! We met with Amie who was so knowledgeable. What an asset to to Crystal Clear. Thank you!
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Ian
Have used Crystal Clear several times over the years. One of their advantages for me is their very unpushy sales approach which seems more "how can we help you buy what you want? " than selling. Before Crystal Clear I experienced various pushy window and door industry sales efforts, so their sensible approach is frankly refreshingly welcome. None of this "you must buy today" nonsense you get from some! They showed a lot of patience initially discussing our new front door requirements with us to ensure it would fit with our house and to check the RAL paint code would match existing windows. We also got a tech team visit to make sure it will fit the space, they seemed very knowledgeable and weren't afraid to explain and adjust what was required. Very professional and cheery fitting team. When they had finished the job it looked great to me, but they insisted there was still a little bit of work to do to finish it exactly to the quality they wanted it and I mustn't pay the balance until they'd sorted it! They duly came back and did this shortly after on exactly the day promised. New front door looks great. Excellent service very happy. Wish all companies were like this to deal with. More...
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Barbara Glanville
We've just had our front door, French doors and the majority of our windows replaced by Crystal Clear. From start to finish the service we received was excellent and we are very happy with the finished product. We cannot thank the team enough - Jason, for the initial visit and quote and taking the time to meet us again to answer additional questions at home and at the showroom, Kevin for completing the survey, Jo and Lucy for their admin/office support and most of all Steve and Tom the installers. Steve and Tom were with us for 4.5 days and throughout were friendly, polite, professional and worked hard to complete the job to a high standard. We've received several compliments from friends and neighbours. We would highly recommend Crystal Clear. More...
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Chris Selway
We had a Peer door fromAmie Fox, who could not have been more helpful in helping us choose the colour in particular. We are very happy with her choice and received excellent service
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james dewey
Happy customer. Crystal Clear have just completed part one of our double gazing replacement & from start to finish it’s been a stress free experience to work with them. From initial sales call at the house to discuss options through to visiting the showroom to make final choices Crystal Clear delivered a great service and helped us through a complex purchase. Survey from Keven post ordering helped us understand the install & made it clear we would get a quality job and this promise was delivered on when Tom Steve & Simon came to the property yesterday to start work. The guys were cheerful and polite & nothing was too much trouble, even wrapping the windows in protective film after install to ensure they are protected from damage when we plaster internally. The house was tidier after they left than it was when they arrived and 2 large bays & 2 full size windows were installed in 2 days promptly & without fuss. Top job, no hesitation in recommending them. More...
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JFC ANDCAW
an amazing job well done today fitting our new front door. The fitters were a credit to Crystal clear. Thankyou
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Sue Smith
Laurence,Simon and Luke (new lad) from the time they arrived they were very polite,and professional a 2 day job the first day the weather was awful it didn't stop raining they got soaked but still carried on. They covered all the carpets and furniture took off their boots every time they went out in the rain the 2nd day was much better and my order was completed on time. As a women living on my own I felt safe Laurence explained everything to me Top marks highly recommend Crystal Clear thank you again to Laurence, Simon, & Luke excellent work. More...
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Richie Gill
Great place for Windows and doors, best selection of bi-folds, very knowledgeable staff
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Marie & Neill Spotswood
We replaced all our windows and external doors recently with Crystal Clear. After sounding out other companies - both local and national - we felt Crystal Clear had the best combination of quality and price and we found them very pleasant to deal with. The salesman Tim listened to our needs and was not at all pushy unlike some of his competitors. The installers Lawrence and Simon did a superb job, paying great attention to detail and were tidy and courteous. We would definitely recommend this company. More...
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Biology Bites
Laurence & Tom refitted our front door and both lads were a absolute credit to your company.. polite & courteous very particular in getting the door perfect for us & tidied away perfectly after the job was complete, they were punctual & a great team together. Thank you crystal clear for superb service More...
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Deborah Lord
A big THANKS to the Crystal Clear team who have been most professional yet friendly and supportive in helping us make decisions about our new front door. Thanks to Laurence and Simon for their hard work installing the new door today. They were very friendly, clean and tidy and explained processes that we could understand. We will not hesitate to recommend Crystal Clear to family and friends in the future. More...
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Joules Taylor
Absolutely excellent, both the quality and the installation service. Friendly, professional and very very efficient when fitting our front and patio doors.
The security now is first class and the house much warmer! We will be using them for our windows later.
And a year and a bit later... we've now had our lounge and two front bedroom windows done. Simon and Laurence were the installers, and they have done a superb job. Friendly, speedy, very professional and informative, and they left the rooms cleaner than when they arrived! Fantastic job and hope to get them back soon to do the rest of the house.
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