Crowne Plaza Birmingham NEC

Very nice an and clean room

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Excellent nice stay XXX

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Stayed at crowne plaza to do a day at bear grylls and this hotel is a perfect place to stay which is only a 5 min walk

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Very friendly staff, nice welcome. The Hotel itself is very clean and well-kept. The room was a really good size and very comfortable. I would definately recommend the Crowne Plaza to others! More...

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We stayed for a concert at the NEC which was literary across the road, in between was a shopping centre with many restaurants to go eat in and have a coffee etc. The hotel was very clean, the staff could not do enough to help and the food was lovely especially the breakfast. Would totally recommend as stayed before and would stay again for sure. More...

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The hotel was clean, and excellent value for money, very close the nec halls.Just need the lounge areas to be made more attractive. Just open at moment.

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We stayed here to celebrate our anniversary and visit a show at NEC. The price of the suite was more than we've previously paid but for convenience we decided to go ahead with our "date night" stay. The fact that you still have to pay for parking on top of an already expensive room feels almost like being held to ransom. The hotel is also in need of modernisation as carpets are coming up, decor is dirty and faded and some equipment, such as the in room heating, just simply isnt up to the task. The suite is also nothing more than a standard room with access to a balcony, this isnt much use in Birmingham in November. More...

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The hotel is very clean although we asked for an accessible room we were on the 1 st floor, bed wasn’t made up on arrival but once we called reception room service came up to do this for us, a lovely nights sleep and very clean, it’s ideal if you are seeing a show as it is a 5 minute walk, but book early as on our stay it was fully booked. Breakfast was extra along with parking so check these to. More...

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Lovely hotel. Great breakfast. The bed wasn't the most comfortable, though slept well.

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This a typical quality hotel, good breakfast, plenty of parking, comfortable rooms. Does what it says on the tin.

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Room was spotless so my mistake in giving it a low score, My only down side was a loud fan from the air con this drove me crazy until I realised where it was coming from and turned it off

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I was a bit wary after reading some negative reviews on trip advisor, however I figured I'd make my own mind up.. I'm so glad I did! ||The hotel and staff are perfect, from check in to check out, a special mention to Ross on the front desk, what a star!||I only stayed for one night, and wish I could have stayed for more, great work Holiday Inn Crowne Plaza team, be proud of your hotel, and of your customer service.. 10/10 gold star! More...

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we only stay one night,and always have breakfast, only thing amiss extraction not working in bathroom, didn't bother us, we had a great stay as usual, see you next year.

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Great nights sleep in a spacious size bed, breakfast has a good choice the only downside was a request for an allergy wasn’t met but otherwise everything was good and the evening meals are worth trying as very tasty.

Reviewed on Facebook

an excellent hotel with all the facilities to make your stay an enjo experience

Reviewed on Google Maps

Very helpful staff. Nice hotel

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Really good stay, pity lighting in bathroom not good for applying makeup though.

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Hotel is very well situated for various places in the East Midlands (not to mention the NEC!). We were very warmly welcomed on arrival and check-in was quick and easy. Our rooms were clean and well equipped and the beds are extremely comfortable.||Breakfast is a highlight with plenty of fresh food in the buffet and the opportunity to order speciality items from the chef. They obliged us with a late check-out time and when it came to it check-out was also quick and easy.||The one criticism I have is that to use the rear entrance/exit you have to walk through the dreaded smokers. In addition the area is not illuminated and is very dark at night. With steps down to the path leading to the Genting Shopping Area this is dangerous, especially for children. More...

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Good customer. Helpfull staff

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Great staff

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The fact that they appreciate loyal customers is very nice touch that makes the stay great.would recommend

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Great hotel, ample parking friendly staff and a great night's sleep!

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This hotel is in a superb location for the NEC, just a short walk to Resort World and the exhibition halls. Parking is access controlled and charged for 24 hour periods. Our room was a good size and well equipped. We booked quite late due to unforeseen circumstances so we wen't able to get a deal so it ended up being quite pricey. Breakfast is buffet style and very good quality and choice. Overall a very nice place to stay.||||One slight niggle was with breakfast and teapot size, only enough tea for one and a half cups between two people. Due to a language/communication problem, when we asked for more tea I was brought another cup with hot water and a teabag in it! Simply giving people a teapot each would solve the problem. More...

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Really nice hotel friendly staff got upgraded so better room and free breakfast but even so would have been a great hotel

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The breakfast servers were fab! So warm and friendly. Very attentive without being overbearing. The room was fab, roomy and clean, with bottled water on hand. Great location for the NEC and airport. More...

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The Hotel was wonderful great polite staff very clean rooms Excellant

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Great nights sleep very comfortable

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hi my name is Chris and my grilfriend name is ann we stay in the Birmingham hotel its very clean you do get free with in your room and tv to the bed is great and you do get a breakfast with the price ann my grilfriend does dress me in womens clothes and I am call christine we when to the bar in the hotel I was dress as a woman with ann the woman who served us was very helpful and polite she give me and ann a smile I think she new I was a man dress as a woman but she was professional in severing us it's a great hotel to stay in I very pleased

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Nice place,but drinks expensive.

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Good meeting rooms

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Greta staff, good food, cleans rooms!Only gripe availability is hard at times.

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The staff in this hotel are so welcoming and helpful. The food is lovely and the rooms are exactly what’s required for an overnight stay. The meeting facilities are excellent with plenty of snacks and drinks available at all times. Highly recommended for a business stay. More...

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On arrival we were met by such lovely helpful staff. Room was very nice, spacious, and clean. Breakfast buffet was really lovely as was the evening meal on Saturday. This hotel is ideal for shopping at the Resort Designer Outlet where there are plenty of lovely places to eat and within walking distance of the NEC. ||||This was our third or fourth stay here and since our last visit they have built the Bear Gryills (?) Experience which looks like great fun!||||Our only complaint is the position of the safe in the room. It is on the floor in the wardrobe so absolutely no use to anyone elderly, infirm or overweight as you have to actually lie on the floor to see the instructions and buttons. (Room 246).||||We will be back. Xxx More...

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A great evening here

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Excellent location. Rooms a little tired but well equipped. Food ok but expensive for the quality. Staff professional and friendly

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I’ve stayed here several times over the past decade. I like it’s location and with Resort World opening next to the hotel the location has only improved. The property is very well maintained but no matter how much maintenance work is done the only way to deal with aging is a comprehensive refurb. The rooms are well overdue that. We experienced wheezy aircondiioning and a TV that had lines running down the picture due to a faulty screen. We called to address this and were told maintenance would be up in a few minutes. 20 minutes past so I rang a second time, again reassured that maintenance would be on its way. Another 20 mins and no one so I called again and insisted on speaking to the duty manager who said that she would seek a maintenance man out and bring him up to our room. 15 minutes past and she turned up with another manager and informed me that the maintenance crew had finished and gone home had gone for the day and all that could be offered was a room transfer which is what we took them up on. Fair enough, maybe Crowne Plaza don’t have any maintenance available early evening but I can’t see why it took almost an hour and repeated chasing to be told that. We were told thta to compensate us for our wait in they’d award 2000 bonus pints into our account which never arrived. Do I chase, or not? Why promise a service recovery action and then not bother, it doesn’t make me feel any the better about the property! All the same, the rest was very much to Crowne Plaza standards.comfy bed, quiet room, good bath and shower, all very clean.As I’ve said the location is excellent being right next to resort world, alas the rear entrance to the lake and resort world is a smokers hangout and you have ot battle your way through the smog. The actual route is poorly lit and clearly no thought has gone into making this an easy exit at all despite the exact that this proximity is a real selling point. One thing we found hilarious was that an outdoor light on the walkway to resort world attached ot the Crowne Plaza wall was switched to be on during the day and off at night. Does no-one check this? So yes, a good solid stay but not without it’s issues. I certainly would stay again, the issues are irritants rather than major problems but I reckon could be resolved with a little more “management by walking around” which is what older properties sadly need... More...

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I was very impressed from the moment I arrived, helpful efficient staff at check in, who even allowed free parking until 4pm the day I was due to leave, which was helpful as I was exhibiting at the NEC, which was just a 5 minute walk from the hotel. ||||The meeting rooms were good value, with good snacks & drinks included, a nice restaurant on-site and a clean, quiet room with a sofa & desk as well as the usual bed & bathroom.||||Fast free Wifi as well.||||Much better than many “conference” hotels I have used in the past. More...

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From start to finish our stay at the Crowne Plaza NEC was wonderful and would recommend this Hotel to friends and Family, and will certainly be staying there again on our next visit.

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Located 5 minutes walk from the NEC, this lovely hotel is a real gem. Clean, warm and comfortable rooms, along with friendly staff make this a great hotel to stay in.

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Great location! Near the airport and outlet shopping!

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Nice place friendly staff. Great location.

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Lovely and relaxing stay. Great location for shopping and then eating and drinking

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Clean rooms, attentive staff and great food.Only negative was we booked a meal package and when we tried to use the restaurant were informed it was normally closed in the week and had to have a 3 course meal on a noisy table in the bar area

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We had a lovely 3 night stay. The staff were friendly, the room was very clean and the breakfast was the star of the show. Well always choose to stay here whenever visiting the NEC just for the breakfast alone. More...

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Everything was very comfortable good night sleep staff friendly and helpful .pre booked 3 course evening meal. Didn’t Live up to expectations

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