About
Company Background
• Operating since 2010. Over 30 years’ experience within the HR industry.
• Providing HR advice and support to Small – Medium Sized organisations across the UK and more recently the Republic of Ireland.
• Director/ Board and operational level experience
• Advice Line – by direct phone line and email
• Personal and consistent onsite HR support and guidance
• Our team of associates have significant local and international HR experience, primarily at senior HR/board level roles in the private and third sector.
• We will expect all our associates to have a minimum of 10 years appropriate experience for their specialism.
• Our approach delivers on specific project needs and your businesses requirements, thus enabling us to maintain a quality service, at a competitive price.
• In 2016 we acquired partnerships with our payroll provider - PayescapeNI, HR iCloud software – breatheHR, employer’s indemnity insurance with Hiscox and legal representation - Savage and Co. Solicitors to provide a one stop shop of HR services
OUR SERVICES
1. HR Support
In addition to the provision of Contracts of Employment and Staff Handbook, our retainer packages include access to HR advice to proactively guide you through day to day personnel concerns and problems, providing for a more confident and effective style of management in your workplace.
The Built-in HR Support Service contains the following:-
i. A phone line and email HR advisory service. Our Advice Line is available for yourself and your managers. Telephone and email advice will be provided by Catherine Kane. Examples - discuss potential problems, planning ahead (examples could include discussing appraisals – possibly a revised system, setting realistic performance targets and standards for staff), coaching through the employment legislation, offering alternative suggestions and helping you stay in control of resource costs.
ii. We conduct a year-end people cost review of the key HR processes (Recruitment, Absence, and Performance).
iii. We will become familiar with your operating practices and employment documentation.
iv. In addition to providing Practical Advice Catherine Kane will also support you with various elements of documentation required, e.g. we will have a large range of template letters, to assist with the more routine circumstances or will help in the creation of bespoke documentation to address specific or more complex situations.
v. When you feel that you need onsite assistance, an appointment can be arranged.
2. HR by hr™
The HR by hr™ Service - Our Pay-As-You-Go HR Support, is great for the one off issues that requires a quick fire/short term fix. Having no regular monthly commitment, you only pay for the hours when you need them.
Issues that could be used for this service include:-
Advice on a disciplinary process,
How to handle a difficult conversation with an employee,
Specific wording for a letter,
Onsite assistance,
Year-end people cost review
Interpreting legislation
Should you not use the hours, you can save them for another time.
3. Legislative Updates
Should your business need, or the various pieces of employment legislation change, we are committed to updating your documentation. We will design, create, produce and maintain your documentation; we will also provide you with updates covering various topics including:
• Discrimination and Equal Opportunities • Family Friendly Entitlements including Maternity, Paternity, Adoption, Parental, Flexible Working • Equal Pay • Non-dismissal Termination • Statutory Sick Pay • Fair and Unfair Dismissal • Recruitment Advertising • Disciplinary/Dismissal Procedures • Interviewing • Redundancy Procedure • Employment Rights including Working Time Regulations • Discriminatory Dismissals
To give you a flavour of what our Annual HR Legislative Update looks like - Our current client’s received their online, interactive magazine in two parts this year. The two links below, should take you to the HR update and the feature article on a selected number of Tribunal cases over the past
http://online.anyflip.com/eduu/xlcv/ and http://online.anyflip.com/eduu/wdzq/
4. Indemnity Insurance
Legal fees can build up and some of our clients opt for an optional indemnity scheme which protects against Employment Tribunal compensation awards in most cases and out of court settlements, witness costs and all legal expenses.
Our service is underwritten by an authorised Insurance Company for events taking place in the UK. It provides cover for legal expenses and certain awards for any incident that occur.
Indemnity cover is provided to support you in dealing with any enforcement issues that may arise. This includes legal support for responding to formal notices, interviews under caution and representation in court should the need arise.
The indemnity protection covers the legal costs of any prosecution and legal costs for representation at tribunals in the case of appeals against formal notices.
We act as an introducer, on a non- commission basis
5. Newsletter
You will receive from us additional information and guidance in our topical Newsletter. These e-zines helps set out new legislation and comments on topical employment law issues, along with relevant case law developments.
An example of a recent Newsletters are available to view here. https://www.catherinekaneassociates.co.uk/so/1LvxMVMD
6. On-Going Training & Support
We are committed to keeping you up to date and installing confidence in HR procedures. You can avail of any of our Web’n’HRs, under Option One and Two - HR Support package.
These training sessions are provided as an added value service. Standard Web’n’HRs are as follows:
• Social Media in the Workplace
• Absenteeism
• Performance Management including Appraisals
• Handling difficult conversations
7. Refer a Friend Programme
We offer a unique HR Business Referral Reward Programme exclusively available to our Retained / Managed Service Clients who recommend new business to us.
Our Clients may be eligible for a reward - whenever we successfully contract with a referred client, who chooses one of our HR Monthly Retained Services.
Rewards to choose from are £200 cash, £250 charity donation or 1 day HR consultancy.
Read more about our Referral Programme here: - https://www.catherinekaneassociates.co.uk/so/aLpVb8Fc#/main
8. Executive Coaching
We personalise coaching programmes, depending on your unique organisational needs and personal goals, challenges and the results you need. Example coaching areas are:-
i. Leadership and Development
ii. Career and Life Planning
iii. Business Start-up and Growth
iv. Organisational Development
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