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Ace appliance centre Ltd

(25)
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‘20 Certificate of Excellence, 2020

About

Ace Appliance Centre, boasts 30 years experience in appliance services, all our staff are DBS checked, We have Gas Safe plumbing and heating engineers and we repair all makes and models of appliances and boilers. Ace is a local family run business and aim to respond to your enquiries in a timely fashion and offer our customers the best of service
We look forward to your call

5 hires on Bark

Reviews (25)

Leave a review
4.5/5

25 customer reviews

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23 June 2023

They put a fridge freezer on market place and aske me for deposit, so I did pay , send me a invoice I did pay and they never show up . I'm still in shock,

verified
15 August 2020

Appliance Repair

DO NOT TRUST THESE SCAMMERS!

I will be seeing these guys in the small claims courts.

These are one of those cowboy scam companies that over promise for you to book their services and then go back on their word AFTER you have booked and invoice you anyway.

They charge a call out fee which is acceptable but then state if it is better or cheaper to buy a new machine they can sell you a machine OF YOUR CHOICE and not charge the callout fee if you buy through them. Seems fair enough...

They go on to say the machine price will not be much more than the online price.

You trust them, you book and then when they advise it is better to buy a new washer they try to charge you £448.00 for a washer dryer that you dont want - didn't agree to, when the model you identified to them BEFORE making the booking costs £299.00

This agreement was the basis of the booking
Without it there would be no booking.

LOL

You couldn't make it up

Good old fashioned cowboy scammers

Avoid like the plague.
More...

verified
25 January 2020

Washing Machine Repair

I had a quote and a visit to undertake the works. i am so far happy with the work done. Awaiting invoice as job only completed this morning.

5 December 2019

Have used Ace Appliance Centre for many years for dishwasher, fridge/freezer, washing machine and tumble drier repairs. Very polite, professional and experienced engineers and technicians. Always a quick response and will find spare parts however obscure. I can highly recommend this company. More...

Reviewed on Yell

5 December 2019

The guys from Ace Appliances came out to try and repair my broken fridge freezer very quickly. The fridge was beyond repair. They kindly lent me a fridge freezer while they ordered a new one. Then they quickly came round and installed a complicated integrated replacement. Would highly recommend for any appliance repair/replacement job. Thanks. More...

Reviewed on Yell

4 December 2019

Nathan from Ace Appliances visited to take a look at a leak in the ceiling of our flat, he was able to find the issue quickly and fixed it straight away. He was friendly, professional and also took the time to explain the cause.Would highly recommend Ace Appliances! More...

Reviewed on Yell

2 December 2019

Oven not heating up although both fan & grill worked. Rang Ace Appliance Centre to book an appointment for someone to come & have a look. Very friendly & helpful service, they sent an engineer the same afternoon who fixed the problem (heating element cracked). The engineer was very efficient & everything was sorted in about 30 minutes. I can thoroughly recommend Ace Appliance Centre in Ruislip. More...

Reviewed on Yell

28 November 2019

Polite, professional, punctual, and value for money. Fully recommend.

Reviewed on Yell

22 November 2019

Nathan was incredibly reliable and was able to attend to an urgent matter of a leak without charging exorbitant prices, Thank you!

Reviewed on Yell

18 November 2019

I always used Ace appliance centre when we lived in Hanwell. Always polite, very efficient and resonable prices. We have moved from London but have two let properties. Ace appliances are my first port of call when we have any problems. It is a relief to know that I can trust and rely on Ace applicances to sort things out for us now we are living so far away. More...

Reviewed on Yell

8 November 2019

I had a plumbing job sorted out today by Nathan from Ace Plumbing. I was pleasantly surprised how quickly the job was completed. I was also told how to fix the problem if it occured again, which was helpful. I would use this company again and would recommend them as reliable plumbers. More...

Reviewed on Yell

7 November 2019

The service we received from Ace Appliance was brilliant. Not only is the team highly competent, extremely professional and very personable, they also went above and beyond with moving furniture and coming back when I had a few concerns. The project started as just a boiler replacement, however, it soon became clear that the radiators, due to age, needed to be replaced. Rather than leaving us without heating, they were able to reschedule a few things and get the radiators fitted within two days. I will happily be recommending Ace Appliance Centre to friends in the area. More...

Reviewed on Yell

5 November 2019

Jack and Luke were professional, knowledgable and efficient. They investigated the cause of the leak and quickly identified the problem. Not only did they look to remedy the fault, they sought to improve the overall functioning of the toilet. Wonderful to benefit from such initiative! So pleased. More...

Reviewed on Yell

28 October 2019

Greg and his team were amazing from the get go. I got Greg's number from the "Next Door App" and he was highly recommended on there. The first telephone conversation was reassuring and Greg booked me in first thing in the morning. When his guy arrived he was professional and pinpointed the problem with my washing machine with ease. I know I paid a little more than I should but to get my washing machine fixed in a few days was worth every penny. Will be recommending Ace to anyone with troubles and I hope (I don't ) deal with you in the future. More...

Reviewed on Google Maps

19 October 2019

Great service, arrived on time, so tidy and courteous, happy staff to deal with, price as agreed, efficient with billing and paperwork and couldn't ask for more!

Reviewed on Yell

2 September 2019

I contacted Ace in regard to my faulty 8yr old dishwasher. They responded very quickly and worked efficiently to diagnose the fault. They managed to source the defective part, which was fitted on a subsequent visit. The engineer was professional and polite. The price was reasonable and I would definitely have no hesitation in using their services again. More...

Reviewed on Yell

31 August 2019

Brilliant service, I contacted Ace about fixing my fridge freezer. An engineer came the next day he was very polite and efficient and I found the price to be very reasonable. Would use ace again for sure.

Reviewed on Yell

21 March 2019

Friendly and helpful service and advice. Advised me about a fridge freezer and was able to send a Gas Safe plumber to sort out my boiler.

Reviewed on Google Maps

25 February 2019

The came to repair my cooker found the service very reliable very reasonable pricedthe 2 men who came to the house were both very polite and explaned everything to me

Reviewed on Yell

19 February 2019

I was recently visited by Greg and Nathan to fix my washing machine .I highly recommend them as they were punctual, polite and friendly, the job was executed with professionalism. I'm very pleased.

Reviewed on Google Maps

4 December 2018

Great service at a reasonable price. Repaired my washing machine one year and then a few years later after the machine was over 15 years old, rather than trying to fix it gave me an excellent deal on a new machine, fitted as well

Reviewed on Yell

24 July 2018

Great service and was very fast. Very trust worthy. Will use again!

Reviewed on Google Maps

24 July 2018

Exceptional service from Nathan and his team. Reliable and trustworthy, would definitely recommend to friends and family, as I have done numerous times already. Keep up the good work!

Reviewed on Google Maps

20 May 2017

Fast and reliable servive

Reviewed on Google Maps

20 May 2017

Can't commend these exemplary guys enough. They are prompt, reliable, friendly, professional and communicative (they call you to let you know when they'll be attending or if they're delayed and they let you know what's going on with a job or order).

Reviewed on Google Maps

12 September 2016

I was very disappointed with the service from Ace. On the first visit he replaced the door locking mechanism - it took less than 20 minutes and charged £73. 2 weeks later the wash-machine broke down again - he replaced the brushes - another £70 for a 20 minute job. 2 weeks later the machine broke down again. This time the engineer has refused to answer my calls! More...

Ace appliance centre Ltd
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Reply from Ace appliance centre Ltd

Hi Steve I apologise if you were not happy with the service, if you would like to call me to discuss further, please do so Greg@ace