37 customer reviews
Ashley McDonald
had our wedding here on 28th October 2022 and it was perfect. staff were great, food is unreal, couldn't fault anything. stayed night before aswell with my daughter rooms were immaculate, comfiest beds and restaurant was great. definetly recommend a d will be booking night away soon More...
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Jacquie Foster
Luv it and food lush xx would def recommend xx
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Carrie Smith
We stayed in this hotel for 1 night and wished we had stayed at home. The room was very dated and certainly not luxury accommodation as stated. There were holes in the walls, the carpet was dirty and stained and there was dampness on the ceiling and mould in the bathroom. We could have got much better room elsewhere for the money spent, not good value for money at all. More...
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Barbara Babsie Goudie-Bradford
Having married at Rad Groups Royal Hotel in Cumnock last year, we came to the Carlton Prestwick for our first wedding anniversary. The staff have been amazing and we are so delighted with all the little extra touches for our special day 😘🥰😘 Thanks for making it even more special than it already is 🥰🥰🥰 More...
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Julie Dunlop
another tribute night and overnight stay as usual great night all round staff are excellent friendly and helpful highly recommend
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Alison Riley
Have a good time happy happy day xxx
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Jaci Ohara
our favourite place to stay staff Re excellent 100%
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Claire Ward
Fantastic Cher/Lady GaGa tribute night ! All service , food and entertainment was brilliant. Thanks to all the staff and DJ for making it such a great night 👏👏
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Jacqueline Mann
Great overnight stay and Take That/Westliffe tribute night. Meal at function was super, choice of starter and main. All served afficiently and food roasting and very tasty. Staff very pleasant and friendly. Tribute act great and DJ ..... well you were brilliant, playing music and requests keeping dance floor full. 5 stars More...
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Carolanne Mitchell
Attended the take that westlife tribute night and it was absolutely amazing service is outstanding and the food was amazing and the entertainment was beyond brilliant 10/10 rating definitely 5stars ⭐️⭐️⭐️⭐️⭐️
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Sharon Drummond
Great family room couldn't have asked for more x
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Adam Samuels
If you are thinking of having your wedding at the Carlton Hotel we would highly recommend it!!! We got married here on 7th July and what an amazing day we both had. The wedding coordinator Amber couldn’t be any more helpful and attentive and she is a massive credit to the hotel. All the other staff as well made the day just go absolutely wonderfully and for that we are so thankful!!! We will definitely be back soon. All the best from Mr & Mrs Samuels x More...
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Andy Crawford
excellent very pleased so far excellent
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Barbara McGarrie
We arrived this afternoon for the Lazy Sunday Package 👌 Afternoon Tea was delicious ☕️ looking forward to Dinner 🍽 tonight 🥂 Breakfast tomorrow then busy afternoon with friends ☕️ dinner with two of our lovely grandchildren before we all go on our holiday ❤️
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Angela Deans
We arranged private dining at The Carlton Hotel to celebrate our Coral Wedding Anniversary. The events team were very helpful and helped us amend the menu with a suitable vegetarian option. The room was set out beautifully. All the staff were extremely helpful and on the day everything ran like clockwork. I cannot recommend the hotel and staff enough. We would definitely do this again. More...
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Linda Mitchell
We had our wedding here on 29/4/22. What a day absolutely amazing. Rebecca and amber are truly thee best wedding coordinators ever. The staff were just perfect as well. The staff commented that it was the best wedding they had ever worked at. More...
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Lyn Lily Foley
Great tribute night its been a long time, soo much dancing, dance floor certainly showing over use
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Lindsay Gilbertson
Room was clean and well supplied.
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Joe Hoolaghan
Really nice and modern hotel. Spacious rooms that are immaculate. Great staff and great food. Tons of parking. Highly recommended.
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Roxie Frew
Great place to be brilliant 90s night
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Jo McQueen
Brill hotel defo recommend be back again loads
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Kerry Ann Templeton
What a fantastic night at the tribute night. Food was fantastic, service and the acts. Well done to everyone who organised this event.x
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XFay Grieve
Great place for a meal and a weekend away
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Mary Cooke
Staff were great. Room was lovely very modern . Food was delicious. Definitely be back . Recommend it highly x
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Grace Stephy
We had our wedding here on Saturday the 5/2/22, everything from booking to planning of the big day was so smooth. Rebecca our wedding coordinator couldn't have done enough for us she really is amazing and am absolute god send nothing was too much bother before the wedding or on the day of the wedding. Rebecca had the venue looking beautiful and took me down to make sure I was happy she helped all the girls into their dresses and had the day running so smoothly all of our guests commented on how it was the best wedding they had been too and how relaxed the day was. thank you to Rebecca and all the staff on the day you were all Amazing. ❤️ More...
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Caroline Harkin
went for lunch food amazing,staff were lovely very attentive,highly recommend definetley be back
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Rosaleen Coyle Findlay
Excellent hotel lovely decor and food is great
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Dorothy Murdoch
Staff were extremely helpful serving us. My daughter has autism and the young man went over and above to make sure she was happy.
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Leanne Stevely
we were there for a party night lash night it was brilliant. food and entertainment was amazing 👏 we will defo be back. music was amazing xx
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Tim Collins
5* Fantastic hotel ,stopped here with work nothing was to much trouble. Rooms were spotless clean with Fantastic covid measures. Food was Excellent . Brilliant car park which was great for having a van . would definitely recommend More...
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Michael Rooney
Grand would recommend …..
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Leigh Freeburn
Fabulous party night. Food great. Staff fabulous. Group brilliant 👍
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Jacqueline Gray
Fantastic party night last night. Hotel stunning, staff were brilliant, great food and service and amazing band. Well done everyone 👌🎉
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Hazel Wallis Baillie
Fantastic Christmas party night at the Carlton Hotel in Prestwick. The staff were so friendly and professional and super efficient. Although it was a busy evening, they all seemed so relaxed and in complete control (puts guests at ease). The meal was delicious with a varied choice to suit everyone and it’s great when your whole table gets served at the same time to eat together, not always the case in other places. The function suite looked so Christmassy, very tastefully decorated and really beautiful. The band were phenomenal, what a fantastic group and had everyone up dancing all night and really entertaining. For our first Christmas night out back, we were over the moon. Expectations were exceeded. Thanks to everyone at the hotel for making our night a fun successful night. Merry Christmas 🎄 😀 More...
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Lynn Aitken Somerville
As a party of 16, whom attended “ Music through the Decades” on Sat 13th, Every1 states it was the bestest night we have had as a party of NHS Workers. From arriving Sat afternoon, few drinks in Logan Restaurant, followed by Party night, music and meal, were exceptional, to a breakfast with something for everyone, every member of staff were friendly, happy to help and smiling. So from all of the party 👏👏👏👏👏👏👏 Can’t wait to return x More...
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Cathie Simpson
hotel is lovely staff very friendly cant do enough for you would highly recommend afternoon tea was delicious
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Alyk Macd
lovely dinner and lovely staff. Decor is beautiful will be back soon.
Reviewed on Facebook