Pest Professionals

Absolutely dreadful experience with this company. Workmanship is diabolical. The neat finish on the website is for display only, the finished pigeon proofing mesh is tatty, and held on using cable ties and is not cut to the height of the tiles on the roof. Rang company to complain to be told another crew will attend to re-do all of the works only to be met by a rude 'Senior' bird proofing specialist who were only asked to return to perform 'repair' works who then drive off without saying a word when I complained as to why they were called back out.Not only this, they walked all over the panels on the roof, potentially damaging the thin layer or glass over the panels. Called and complained and was told by an operations manager that their crew are trained NOT to walk on the panels whatsoever. When the second crew arrived, they argued and said this was misleading information and that 'we walk all over the panels all the time mate, not sure who's telling you that'!Avoid this company. More...

Reviewed on TrustPilot

Ethics above and beyond my expectations.I cannot thank PP enough for their help and honesty. I wish I had encountered them before wasting so much on other pest control companies. I absolutely will be using their services again. More...

Reviewed on TrustPilot

We were having problems with pigeons nesting under our solar panels. I contacted British Bird Control who asked me to send photos of the installation. I sent the photos and promptly received a quote over the telephone. I accepted the quote and was given a date for when the work would be carried out. The guys arrived promptly and had the work completed within a couple of hours. Payment was made over the phone. Really first class service. No fuss. No hassle. And most important of all ..... a job well done. More...

Reviewed on TrustPilot

Prompt, professional and friendly team. Will certainly use them again,should the need arise. Everything carried out as promised .

Reviewed on TrustPilot

Pest Professionals charged me £360 for a one-day extermination. This involved spraying the contents of my house with a type of powder, as recommended. Following the treatment, I noticed that the number of pests I could see was growing. I informed Pest Professionals who advised me to keep the powder on all surfaces for two more weeks before calling them back. I followed their advice, keeping what was a dangerous and toxic powder on all surfaces for the recommended period. Two weeks later I called back after seeing an increased number of pests, and after a short discussion, Colin Campbell, their 'Infestation Specialist' proceeded to shout down the phone at me and then put the phone down. I wrote a letter of complaint to which Colin responded with a belittling letter explaining that there are 'no guarantees with their treatment' and that their treatment could 'only get to areas that are accessible to our operatives', a lovely get out clause for doing a rushed job. In all I spent nearly £360 on the treatment and had to live in the property with toxic powder spread around it for a number of weeks... all to find out that they weren't surprised their job wasn't successful. Absolute con of a company. More...

Reviewed on TrustPilot

Where do I start, so I basically had a bed bug problem & called so many people that came over gave estimates & did a nonsense job. Nonsense as in my 18 month old & I were sleeping in the lounge after being told they did the job & still seeing the bugs partying around. As soon as Tez came to our house, he literally walked us through the whole process, explained what he was using and even showed us. When he started the job he lifted the beds, cut into the plastic areas, moved sofas, sprayed in cracks and holes! Honestly it’s only been his first visit and I have great confidence I’m sleeping bk in my bed tonight. Not only is he professional but he literally is a pleasure to even be around. Please please choose this company, I am not someone that’s paid to say this & I am a single parent that hoped someone wouldn’t take advantage. Tez has done just that. Pest professionals are honestly the best company ever! More...

Reviewed on TrustPilot

What a great company, they done some work for us clearing pigeons out of our church roofspace, the guys were very polite well mannered, they had to work in extremes heat and the done there work in the expected time, We will be calling back for more projects.

Reviewed on TrustPilot

Came to Somerset today to remove Jackdaw and Pigeons nesting under our Solar panels. Job completed and panels birdproofed by Liam and Adam. Totally professional service and excellent customer liaison from initial contact to completed job. I would highly recommend this company. More...

Reviewed on TrustPilot

The whole service has been excellent and staff are really friendly and professional. Can’t fault them.

Reviewed on TrustPilot

The chap who came and did the pest control for moths and the fumigation was really courteous, clean and explained everything he was doing . I was very happy with the service and professionalism. More...

Reviewed on TrustPilot

Installation date 27th January 2020.From the moment I contacted the company I was impressed with their professionalism and friendliness. Being partially deaf I am always worried when making telephone calls but as soon as I explained this my fears were well and truly “put to bed”. The installation procedure and reasons why they carry out a thorough clearance of the space between the roof tiles and panels was explained clearly. The date and time of the installation had to be confirmed at a later due to checking of their schedule but unlike other companies, as promised, I received an email the following day with further emails keeping me updated. The email correspondence was perfect for me and well appreciated. The day of the installation could not have gone more perfectly with an excellent job carried out. The follow up paperwork was sent on time again as promised. I can now say that I only have 3-4 “die hard” pigeons left on my roof as compared to well over 30 or so prior to the installation.I have no problem in recommending this company and will certainly do so to the two other houses in my area that have solar panels on their roofs. More...

Reviewed on TrustPilot

We had a problem with various birds and squirrels getting underneath our solar panels. The mesh protection did work for a year or so, but then we got a very determined squirrel who managed to work its way under. Pest professionals sorted the problem under it's warranty. Matt and Louis did a great job, and were very friendly. More...

Reviewed on TrustPilot

Really knowledgeable, prompt and professional.

Reviewed on Yell

Very happy with the service! Definitely recommend this company especially John! Very helpful great service! Thanks John really appreciate friendly people.

Reviewed on Yell

Very good company will recommend to anyone who needs pest control with pleasure and they put my mind at rest the guy who came round john Smith cant thank him enough was very helpful and a happy man thank you so much

Reviewed on Yell

They were brilliant, very quick & very understanding in dealing with my junior rat problem. The man, Jez, explained everything he was doing to me & was very polite. He also warned me to watch my grandchildren around the poisons he used. More...

Reviewed on Google Maps

John was exceptionally knowledgeable and professional. He told me what he was doing and why while explaining how rats operate. I felt he knew what he was doing and was fully involved in riding my garden of rats! What more could I ask?! Excellent! More...

Reviewed on Yell

Polite and efficient service.

Reviewed on Yell

From start to finish John was professional friendly and 100% knew his job, within 3 visits the issue was resolved. Would highly recommend the company anytime.

Reviewed on Yell

QUICK, SAME DAY SERVICE.VERY GOOD STAFF WHO DEALT WITH THE PROBLEM, HAD TO RETURN, OVERALL PRICE WAS VERY GOOD COMPARED TO OTHER COMPANIES, WOULD CERTAINLY RECOMMEND.

Reviewed on Google Maps

Fantastic customer service - John Smith was friendly and professional. Hands on and definitely knows his job, within 5 mins of arriving at my property he was able to figure out where the mice where coming in from. Really good work.

Reviewed on Yell

Really quick and efficient service. Got booked in within a couple of days and they worked times around me to try and get me booked in as soon as possible. Really good price and John was fantastic..really informative and helpful with tips on how to prevent pests long term! Went above and beyond and really personable. Very impressed with the service and would definitely use again. More...

Reviewed on Yell

Came out to our place 2 nice men no problems couldn’t fault. Now the terrible bit, a lot of money says from £300 for gold +vat actually cost us over £1000 for 1 room but decided it had to be done and it is guaranteed. Sadly not fully worked so contacted over a month ago to be promised call back, and revisit. Still nothing. Finally after an email complaint and this review have had a very prompt response. Hope I can change this review much more positive next week. More...

Reviewed on TrustPilot

Excellent service,definitely knows what he's doing! Customer service is also great,and he solved our pest problem very quickly.

Reviewed on Yell

John was really great. Had lots of insights and knowledge.Would definitely recommend.

Reviewed on Yell

Had a small minor issue, where I saw a mouse in one of my draws in the kitchen. It was a sensitive time as I was in the middle of moving and didn’t want this issue ruining my chance of selling as we had waited so long. John arrived with an unmarked van, uniform covered. Delt with the issue quickly and efficiently! He went above and beyond for us, cleaned my whole draw out disposed of the bag and said any issues or questions I could call him anytime. John was fantastic put us right at ease. A week later the issue was gone! Thank you ever so much! John is a credit to the company. More...

Reviewed on Yell

I had a dozen pigeons move in under my solar panels, with all the accompanying noise and soiling. Pest Professionals came and cleared the area underneath the panels, and installed tailored mesh around the edges with clips that won't damage the panels. The job took a few hours and the technicians arrived on time and were polite, efficient and tidy. The price was competitive and communications were good. I wish I had had this done before the pigeons arrived! They have now moved on. More...

Reviewed on TrustPilot

From the moment I made a online enquiry I was impressed with their professional approach to me as a potential customer. The process of installation was explained in detail and the actual work was carried out in a competent manner.The two chaps who carried out the installation of protective netting around my solar panels using strong first class material, were affable, courteous and they left the premises in a clean and tidy state.I shall certainly recommend this Company to others.PJG More...

Reviewed on TrustPilot

There were hiccups, weather and height mainly, but all were sorted out professionally and with understanding and politeness. Fabulous communication with all parties.I don't mind spending the time composing this for others to see when the job was so well done. It took the pigeons two weeks to realise they could not get under, and now I have silence and a clean garden.Well done and thank you More...

Reviewed on TrustPilot

Excellent service throughout. Pigeon proofing solar panels was initially explained in detail. Installation on the agreed date was expertly carried out with no problem at all. I thoroughly recommend the service of this company. More...

Reviewed on TrustPilot

Absolutely brilliant. Fantastic customer care and such great response to our situation. The technician listened to my worries and concerns and gave me all the best advice to avoid any future issues. I will certainly use again if the time came and would recommend these experts to anyone. Thank you once again. Marc - Ramsgate More...

Reviewed on TrustPilot

2nd visit from john and great service provided once again. He dies a very through job and explains through out the whole visit what he is doing . Highly recommend

Reviewed on Yell

Highly recommend, high level service completed at a fast rate. Will be using again if needed!

Reviewed on Yell

A great service - would recommend them - easy to book on time and efficient.

Reviewed on TrustPilot

This was a great service - prompt, efficient, knowledgeable, environmentally friendly. Moved our bee visitors to a new safe home in the garden without hurting a fly!

Reviewed on Yell

Had the parts on the shelf for my 18 year old Skoda and open at the weekend

Reviewed on TrustPilot

Professional on time discreet very helpful

Reviewed on Facebook

Great Service Would RecommendBed bugs is a seriously stressful problem. I found this company particularly easy to deal with. They provide a lot of information and information of what to do before their visit. We had two specialists arrive for a heat treatment and they worked hard all day and explained the procedure thoroughly. They were very respectful in my home and carried out the works. Unfortunately for us, as bed bugs can be difficult to get rid off we did have to call the company back out. For this, they do ask for a photograph of a bug which we provided and they revisited within a week. Once again, they were very nice to deal with and very friendly, no problems trying to arrange a revisit. I'm hoping this is now the end of a nightmare! Warning to others: Check your suitcases when returning from holidays abroad! More...

Reviewed on TrustPilot

Great Knowledgeable staff. Recommended for alot of aftermarket parts. I'm never using euro car parts ever again. ?

Reviewed on TrustPilot

Great Parts, Great Service.

Reviewed on TrustPilot

i had a mouse problem which was dealt with quickly, he even cleaned up the cupboard that it had been in for me & kept in contact the whole time. very professional & friendly & i would definetly recommend More...

Reviewed on Facebook

John came out twice to deal with our rodent problem in Deal. The day after he had left traps in the loft our unwanted visitor was dispatched, He stayed in touch by text and 'phone between the visits and was excellent at supporting us. He was thoroughly professional, cheerful and explained clearly what we needed to do and why. We cannot commend him highly enough.IF we were to have a return of the rodent, we would have no hesitation in calling in Pest Professionals and John Smith. More...

Reviewed on TrustPilot

We have had our solar panels bird proofed recently by Pest Professionals/ British Bird Control, having had pigeons roosting under the panels. They have done an excellent job, removed all debris and cleaned the guttering before installing the wire mesh protection around the panels to prevent further problems with birds, etc.The team, led by Paul were punctual, polite, friendly and worked hard to get the job done to a high standard on time, giving us total satisfaction and peace of mind regarding the work done, and the knowledge that the problem has been solved. 5 star service! More...

Reviewed on TrustPilot

Very polite staff was on time re assured me as to how treatment worked and I would highly recommend

Reviewed on TrustPilot

John was very nice and helpful with our mice issues and gave us advice on how to discuss our problem with our agency. Would definitely recommend them!

Reviewed on TrustPilot