Keysteps12 is a verified pro service provider Certificate of Excellence 2019

Keysteps12 locationCrouch End, Greater London, London

Elite Pro (22 Reviews)

Do you feel as if you have lost control? Is a family member worried about you? Are you struggling to discover what the problem is, or you at a stage in your life when you are ready to look at issues that have been around for longer than you can remember?

Keysteps12 has a passion for helping clients move from painful places to positions of empowerment. Our practitioners are qualified in substance misuse, conflict resolution, counselling, and group work, and have supported clients to gain freedom from:

Drugs and alcohol
Mild depression
Not Coping
Emotional Support
Health and well-being
Anger Management

Our service is tailored to suit the individual, or group, and through regular sessions, at our practices in Harley Street and Crouch End, pain and distress can be alleviated, problems and difficulties can be broken through and change and positive progress can be achieved through warmth and understanding.

One-to-one sessions can also take place over the phone or through Skype, meaning location is not an obstacle in receiving this quality service.

Effective counselling and addiction counselling is not about giving advice it is about reducing confusion, making choices, reaching decisions and acting upon them accordingly in a time frame that you are comfortable with.

Keysteps12 founder, Michael Imonroe, is a member of the National Council of Psychotherapists and Member of Federation of Drug and Alcohol professionals.

For more information contact or call 07908 230 088.

  • 75 hires on
  • 20 minutes average response time
Keysteps12 Reviews

Keysteps12 Reviews

Review of Keysteps12 by Arkin
5 25/03/2019 Arkin

Brilliant professional & helpful

Used this pro
Review of Keysteps12 by Hanna Rosin

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Keysteps12 by Claire

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Keysteps12 by Daniel Bohm

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Keysteps12 by Rose lily

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Keysteps12 by Charlene
5 17/06/2018 Charlene

Currently working with Keysteps 12.
Very glad I am. Would highly recommend

Used this pro
Review of Keysteps12 by Distress & Diaspora
5 10/04/2018 Distress & Diaspora

Review of Keysteps12 by Sabina Ariyadasa
5 10/04/2018 Sabina Ariyadasa

Review of Keysteps12 by jaz
1 23/03/2018 jaz

Ask for ANYONE
but Ann Marie

Review of Keysteps12 by Enamul
5 21/03/2018 Enamul

waiting for my session. Hopefully my life gets sorted.

Used this pro
Review of Keysteps12 by Glyn
5 31/01/2018 Glyn

I made significant progress on my road to recovery from substance abuse and depression. I highly recommend.

Review of Keysteps12 by radja taourga
1 21/12/2017 radja taourga

we have still not got the adress as promised and our mett up is tommorow

Used this pro
Review of Keysteps12 by Magda
5 05/12/2017 Magda

Just excellent, quick response, professional. Everything I needed. Highly recommend keysteps12!

Used this pro
Review of Keysteps12 by Sandi
5 30/11/2017 Sandi

Michael was quick to respond and has been a great help so far

Used this pro
Review of Keysteps12 by Phil
5 21/11/2017 Phil

I’ve been overwhelmed by anxiety and anger management for as long as i can remember and in the last year or so its escalated to the point that i'm in depair. With Dr's its like fill out a form and here's some tablets! that wasn't an option for me i needed someone to speak to and basically listen to my problems. I searched the net and came across Bark i filled out a quick questionaire and within a few hours i received a list of names and contact numbers. I can write for hours but i will keep it short and sweet. My counselor (Michael) and his amazing team have done wonders for me i'm in a better place i fill reborn again, if you could see the happiness on my face now you'll understand. As Michael said to me on my first day, I'm not here to tell you what to do because you all ready know, i'm here to guide you and yes he did. Going to leave you now but peace to you all and don't give up there's someone out there that cares.

Review of Keysteps12 by Tim
5 30/10/2017 Tim

Michael is a very empathetic and intuitive counsellor. He has great skill for identifying the underlying causes and motivations that manifest themselves in our damaging behaviours, and uses a safe environment to explore their solutions. He’s very human and generally caring, there’s a warmth and good humour that genuinely helps steer the conversation towards positive change.

Review of Keysteps12 by Alex
5 29/10/2017 Alex

Michael listens with an open heart and provides great support. Thank you.

Used this pro
Review of Keysteps12 by Sarah Willcocks
5 29/10/2017 Sarah Willcocks

I started working with Michael a month ago. I’ve been for counselling before but never really felt I have got much from it. Michael was recommended to me by a friend. On my first session Michael put me at ease very quickly because I was a little anxious about opening up and also what I was going to talk to him about and where to start. He has a very kind manner and I find it very easy to share with him my worries, experiences and past. I like that I feel I can trust him completely as it is difficult to tell someone else your feelings and all about yourself. He really challenges me to look into myself and I find things out about me and my feelings I never realised I had. After a session I always go over what we have talked about and it may take even a day or two to process but suddenly it all makes sense and that feeling is brilliant! Although I know I have a long way to go, even in a month I feel I have already come so far. I am really excited about what I’m doing and how much help I am getting from him to become the person I want to be. I would highly recommend him.

Review of Keysteps12 by Kaysha
5 29/10/2017 Kaysha

Very professional and welcoming at the same time. Made my partner and I feel very comfortable and was able to engage in conversation with a positive vibe.

Used this pro
Review of Keysteps12 by c.campbell
5 27/09/2017 c.campbell

The service which me and my Husband received was outstanding. we were given great communication tools to help us communicate better in our marriage many thanks to M

Review of Keysteps12 by Teodora
5 31/07/2017 Teodora

I give a five star rating because while I was having the sessions the atmosphere he created was very calming and safe, and you can get what worries you without fear of judgement, which I believe is important

Review of Keysteps12 by Ilkay
5 31/07/2017 Ilkay

Have spoken on the phone with Micheal and we are going to try and arrange therapy together thank you for your intrest and quick response

Used this pro
Review of Keysteps12 by Laetitia Le fur
5 27/07/2017 Laetitia Le fur

Michael was always super flexible and always smooth and calm.
He was not only a good listener but asked the right questions to guide me and point out former issues which could also be related to my actual situation.
I highly recommend him.

Used this pro
Review of Keysteps12 by Suzi Bansenga
5 04/05/2017 Suzi Bansenga

It has been extremely useful and eye opening for me.

Used this pro
Review of Keysteps12 by Nathan S
5 29/03/2017 Nathan S

I’ve seen Michael on and off over the years, its great to know when I’m struggling with different issues there is someone I can Talk to who is real and can help me out. We get right to the source of my problems and I leave every session feeling very different. Defiantly worth it for me

Review of Keysteps12 by Theresa
5 29/03/2017 Theresa

"I went to see Michael because I wanted help controlling my drinking. I had always been a binge drinker but most of the fun had worn off and I wanted to work out if I could drink normally, without all the drama of getting drunk and regretting what I'd done. Michael truly understood my problems and knew intuitively how to guide me through them. He gave me the knowledge and tools to change my life for the better. I couldn't recommend him highly enough. As it happens I did learn to control my drinking - I have been entirely sober for a year, the best year of my life so far. Thank you Michael."


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Videos from Keysteps12

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Keysteps12 Q&A

Keysteps12 Q&A

What do you love most about your job?

My passion stems from enabling individuals to make informed decisions and healthier life choices.

What inspired you to start your own business?

I had a very difficult childhood and experienced extreme trauma, neglect and negative habits.
As I grew older my childhood experiences played out in my adulthood and I developed low moods, a lack of self worth and indulged in negative habits.
I then went into rehab and underwent therapy which changed my life.
I then decided I wanted to help people in the same way and make a difference in people's lives.
I was once hopeless and thought there was no way out but today I know that is not true.

Why should our clients choose you?

People should choose me and my practice Key Steps 12 because I am not only an experienced practitioner, I have actually been through the issues many clients have experienced and come out the other side.
I put myself into clients shoes and listen with empathy and understanding in order to help you deal with any negative thoughts and feelings you may be experiencing. But I also help clients move on from positions they don't want to be to a more positive space in a time frame that is comfortable to them.
I am passionate about empowering clients and utilise Cognitive behavioural therapy, a person-centred approach, and motivational interviewing therapy to achieve this aim.
I also use natural organic remedies that can support and enhance treatment.

Keysteps12 Education


Institute Group Analysis ( Tavistock)

Advanced group analysis

September 2012.

Understand and critically evaluate a range of key group analytic concepts Compare and contrast the group analytic approach with other group approaches such as Bion's 'Tavistock Model' and Yalom Understand the processes of group development Understand a range of methods of evaluating groupwork efficacy Understand group process and dynamics from an experiential perspective Apply key group analytic concepts to a range of contexts Use reflective skills to understand parallel processes Understand the process of group supervision

Counselling and conflict resolution Diploma

Naos Institute

September 2014.

counselling and psychotherapy theory and skills training, teachings on Gestalt, TA, Person-Centred therapy, CBT, NLP, existential therapy, transpersonal therapy, psychodynamic therapy.

Smart Scheme

Diploma in Addiction

September 2008.

Defining and categorising addictions • Who is at risk of developing addictions? • The stages of an addiction • The effects of an addiction • Consequences for the family • The Preoccupation and Impact Scale • Treatment options • The role of counselling in recovery from addictions • Examining the core counsellor qualities • Practicing counselling microskills • Developing effective listening skills

Thames Valley University

Training the trainer/ Coaching

March 2009.

Modules includes Learning Context, Learning Needs Analysis, Designing and Managing Training, Helping People to Learn and Feedback, Assessment and Evaluation.

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  • 75 hires on
  • 20 minutes average response time

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