Hilton London Metropole
City of London, Greater London
(23)
City of London, Greater London
(23)
23 customer reviews
Carlton Beckford-Dozier
Great location in the Centre of London. Steps away from the Egdware Rd train station. Great staff & very helpful. The rooms are spacious & comfortable. I had a view of the London Eye from my window. The amenities are great. I will definitely stay at this hotel again. More...
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Akash Kumar
As the brand name says it is under Hyatt. The hotel is huge and divided into different wings. It has a different dedicated area for executives and the rooms are in a different block. They also have family rooms which again are in a different section. They have a buffet breakfast available but you have to check if its included in your room rate. I found staff in a combination of helpful and not that helpful although a majority of them were helpful. The hotel also has a swimming pool and a gym. There is also a dedicated areas for party or events just in case you want to plan one. More...
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Natalie Carter
Good size beds and really comfy too and room size was also adequate for 4 adults sharing 2 queen size double beds. Rooms were clean and provided an iron and hairdryer and there was also a small fridge which we could use .
The bathroom was modern and clean and provided the essentials. The breakfast at this hotel is fantastic and caters for everyone and there is so much choice. It has to be the best buffet breakfast in London!
All the staff are very pleasant and helpful. The Sky Bar has a great view of London, especially at night time so make sure you pay a visit. We didn't manage to use the swimming pool but it looked fine. The hotel is only a 10 walk to Regent Street and there are plenty of bars and café nearby. The is a Marks & Spencer food hall directly across the road which has everything you need.
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Mark Scott
Fantastic hotel. Had a great stay. Highly recommend upgrading to a suite, great views over London. Breakfast is always a must at the Hilton and despite there being thousands of people eating everything was well stocked and cleared quickly. Will stay again
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Guto Aaron
Stayed two nights for work. King bedroom was large with plenty of space to relax and a large comfy bed. Used the swimming pool whilst I visited and, although small, it was clean and well managed. Breakfast was delicious - huge selection of pastries, fruit and hot food, certainly worth the money, especially if you book it with the room or at check in. We ate in the burger/ribs style restaurant one evening and was pleasantly surprised by the food. More...
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Saurabh Chaturvedi
One of the busiest business hotels and yet well managed. For the location rates are reasonable. Staff is courteous and supporting even when it comes to extending stay and upgrades. Executive lounge is small but just about enough. The elevators takes too long and for a busy London life it is severely limiting. One of the elevator in East tower gets stuck. Long queue during breakfast is usual but staff is quick to clear it up. More...
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Frank Olav Karlsen
Clean big room, with A/C, fridge, flat screen TV, bathroom with bathtub, large desk, water boiler with coffee and tea. Quiet and comfortable. Large breakfast buffet with wide range of foods. (British, Scandinavian, Halal, vegetarian). Staff is helpful and professional. Several dining places in this large hotel. More...
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Inigo Garel-Jones
Didn't stay but paid and had an issue which was resolved extremely well. My guest client spoke very highly of the room, but in terms of billing issues, this Hotel and I imagine the Hilton Group have extremely efficient and well managed incident resolution. My query received a reply within 12 hours and the whole incident was resolved within 48 hours. This says a lot about the brand and the staff behind the scenes. Should also mention that my client was given complimentary breakfast and a room upgrade. More...
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Les Litwin
It's a Hilton, so you should know what to expect. Comfortable rooms that are fairly bright (which seems to be unusual these days). Breakfast can get very busy at peak times, so you may have to wait a minute or two to be seated, and they can sometimes run out of items. More...
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Endilla Teaupa
Love this place. Such a beautiful Hotel! We stayed here for a company trip/Fashion Tour and this was the perfect spot. The location was perfect! Because the metro was just minutes away this knocked down our travel expenses a lot. Love that there were shops and restaurants near as well. I believe our most favorite part of staying here was the great service we received from every individual, AND especially the perfect Breakfast! It definitely made everyone look forward to waking up the next day (haha). We met Tariq at breakfast and he was just absolutely kind. He literally gave us a first class experience as we stayed there for 5 days. Awesome place, awesome staff, and AWESOME BREAKFAST! We will definitely stay here again when we return. ❤️ More...
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Neil Hawker
Location - pretty good and opposite Edgware Rd. tube station. Food good but small portions. Rooms are fine but a little tired. Facilities very good and well organised. Would I stay again....yes. More...
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Jelani Deschamps
Our stay at this Hilton was very pleasant. It got off to a bad start where the room we were given was quite dreary and had various signs of wear and tear so we spoke to customer services who were very happy to provide us with a better room. We visited the bar on the top floor for a quiet drink and were amazed at the views of London, it's definitely a highlight of the hotel. Customer services were also very accommodating for our request of a late check-out as well. The hotel is right next to Edgware road station and has great links into central London. To summarize, good hotel, great staff, amazing views. More...
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Daniel Chowdhury
Very nice executive room (545). Clean and in good order. Slightly dated bathroom and climate control. No mould or discoloured silicone anywhere. Minor limescale on shower temperature control. Exterior windows didn't seal properly so let in the outside noise. Executive lounge had a good selection of food and drink. Lovely service from front desk and lounge team. Lounge furnishings slightly dated. Leisure centre is good - gym, swimming pool, steam room, sauna. More...
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Bethan Mackay
Lovely hotel for conference. Great facilities and tasty food. Also was nicely decorated for Christmas which made all the difference at a late December conference!
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Mohamed Fazal
Comfortable rooms, excellent catering services, very polite efficient staff. This hotel is perfectly located for visitors wanting to visit the West End shops.
Hyde Park is a short bus ride away.
Plenty of eating places in nearby Edgware Road.
My grandchildren loved it.
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Leonard Puga
If anyone is looking for a great deal on hotels you can see them on HotelRaven. com Booked a room on there and they had the best rates around.
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The place is very big, but also very busy. The lobby area and bar next to it are beautiful, but anything past that I very dated. If you stay in South tower be prepared for very old undated for rooms. We changed to west tower and got what they said was updated room. However, this update must have taken place about 10 years ago. Mattress is spring mattress and you feel every one of them. Towels are nice and big. A.c. is quiet. The updated rooms was nicer and better kept. Staff is very nice and polite. Top floor restaurant has great views but mediocre food and poor service. Breakfast is chaotic, extremely busy and noisy. Could definately improve food choices to be healthier. Easy to find taxi.
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Dennis Lindwall
Great location, near Paddington Station and Edgware Road tube station but I feel the hotel lacks personality. Rooms are ok but on the small side. Some floors are renovated so I'd request for one of those when booking. I don't like the bar and coffee areas in the lobby. Feels like school cafeteria - Hilton could have done that better. I've always felt that staff service was great. Very friendly and helpful. Can't say anything about the restaurant - This hotel is so central and there are plenty of restaurants in the nearby area. More...
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Tamsin Blake
Sadly not the best Hilton experience I’ve had. Room was shabby and traffic & other noise bad. Staff great though especially Andrei on reception.
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Salahadin Adrwish
Elegance in the middle of London. Bit pricey but you what you pay for. Located in the most popular street in London full of travellers especially from the gulf states. You get the odd chance of seeing prestigious cars floating up and down the road. More...
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Mohammad Rahman
This hotel deserves its five stars because it's very nice for the value. I wasn't expecting anything too great, but I was surprised by the overall cleanliness of the room and the amazing breakfast. The location's also really great (right next to an Underground station) and in a lively area. More...
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Shelly Farthing
The welcoming reception is exemplary, please feedback to your staff especially Alba, on the reception desk! She was efficient, personable and friendly, what you need after a day travelling.
I have stayed in some lovely hotels and will add that I will be staying in your hotel again for service and great price to stay in central London!!
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Morgan Moore
Hey fellow Americans!
The little panel with the nob saying hot/cold is the actual thermostat. That's so cool and old-school!
There's a window you can open in your room!
They have us a tray of fruit on our first day!
The room is small but nice and clean, and it's within walking distance of so much fun stuff.
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Rahan RaY
Location was great, has parking space underneath the building. Staff were polite and helpful. The actual inside of the building was clean. Multiple elevators, massive clean toilets. Chilling area, and the hall itself that I was in on Floor 3 was amazing. Great venue for events. More...
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