Cardiff
39 customer reviews
ted hardy
Good service friendly team worked. Hard all day in the heat well done
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mcdowallcm .
Had heatforce out to do my boiler last year which was excellent and went back to them for all the radiators and some additional plumbing. Gavin the salesman was pretty good and included everything I wanted in the quote (some of which slightly unusual) but had miscalculated the number of radiators in the quote -the price was reduced accordingly once this was brought up. Installation dates and times all kept to. My job was big and complex and Dean the engineer did a fantastic job. He explained everything, his pipework looks fantastic and clean and he didn't cut any corners. 5 stars for Dean for sure. He even moved a radiator that I wasn't happy with the position of at my request. Excellent engineer and a credit to the company. Only reason id give this 4/5 is the price was about 500£ higher than the nearest competitor, but I went with them anyway as I felt I could trust their work given my previous experience. More...
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mervyn baulch
Lovely people
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Spence & Andy
The most professional service I have ever experienced, they cannot do enough to help. I wouldnt use another company for my heating needs. Thanks Heatforce, keep doing what you're doing. More...
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Emily Millard
Heatforce came to us as an emergency call due to no heating or hot water on these chilly days! They where quick, efficient and polite and got the job done which didn't cost the earth! Couldn't recommend them enough! Than you xx More...
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Jo Martin
Brilliant service.. boiler broker down a week ago & we've been messed about by other v well know heating engineer Co!! Heatforce came, gave v gd quote & did the work within a few days as urgent. The fitters worked SO hard & did an amazing job. Thank you. Definitely recommend & use again ��% More...
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Christina Hutchings
Fantastic customer service, so happy with our log burner. We had it fitted this week, the lads were spotless, no mess left at the end of the 2 days & asked us our opinions on everything. Would highly recommend Heat Force. Thank you so much More...
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Phillip Ubuntu Cogin Gondi
I have chameladec designer walls, two different designs supplied and fitted from Heat Force in my salon in Rhiwbina Cardiff, Heat Force were very quick in designing the walls, fitting the walls and Dave the designer was fantastic! ! Highly recommend this ethical brand at Heat Force, the after care is also fab!! Cannot recommend this sustainable product enough!! More...
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Tania Davies
After my father having a boiler fitted by them in 2013 I chose this company first. From Dave coming to my home to assess and explain the procedures with boiler fitting and to Luke, Tony and Joe coming in to fit it I didn't have one single issue. Everything was explained properly, the fitting was quick, efficient and the service I received was second to none. Highly recommend! More...
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Gerry Mottram
Just had Heatforce out today to install new boiler system, could not praise and recommend them any higher! Professional Friendly Service, who went above and beyond in installing my boiler.
5 star service from a 5 star company!! From the office staff to the sales executive, to the fitters!!
A massive thank you from a very warm Mottram Family.
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Gavin Woolmer
Just had a completely new central heating system installed by the lovely boys at Heatforce. REALLY surprised at how quick and efficient they were in getting the old system out and the new one in!
The engineers, Luke and Tony were both very polite and courteous and seemed to work really well together. They finished the job well on time and were both very tidy.
Joe popped in to install the shiny new Nest thermostat and he was great too.
All in all, extremely satisfied with the whole experience and would DEFINITELY recommend them.
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Lucie Jenkins
Absolutely no hesitation in recommending Heatforce. Full boiler replacement carried out, very professional, nothing was too much trouble, great experience from the initial quote right through to the final installation. Very friendly service and super efficient - the installation guys were superb, kept everything spotlessly clean, took time to explain everything they were doing and took time to give us a full run through of the nest system. Great job! Thanks to you all (from my toasty warm home!) More...
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Gareth Davies
Thank you so much! My grandparents had a big issue with their heating system and was recommended Heatforce. Their customer service was excellent and the job was done to a very professional standard. I have to say the after care service was also second to none. I recommended them to my best man at my wedding and I know he was extremely impressed also due to the advice offered to him and attention to detail. What I like best about this company is that in an age where the big companies are trying to take advantage of those in need and give bad advice for their own financial gain, Heatforce continues to provide quality service, putting the customer as it's main priority. Keep up the good work and I will be using you again in the future More...
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Emma Cannon-Hartnell
After our boiler was condemned the rush was on for a new heating system. Rob came to give us a quote on Monday and wasn't offended we were getting quotes from others (unlike another company).
After reviewing them all we decided to with Heatforce - a bit of a gamble as not well known where we live. We booked the work on the Tuesday and they prioritised us as we have two small kids and started work on the Wednesday. There was a small blip due to some miscommunication on the removal of the old (asbestos) flue, but then a course of action agreed and work started.
Our old boiler and heating system was very old and knackered! Everything was replaced and a new combi boiler installed. Work took slightly longer than initially thought (due to how old and rubbish our old system was) but the price stayed the same.
The two guys who installed everything, Dean and Martin, were brilliant. They made sure everything was protected and cleaned up after themselves. They were friendly and went out of their way to make sure we were happy with everything. They really are a credit to Heatforce!
I am really happy with this service. From old boiler being condemned to new one installed and working was 7 days. I am really happy and pleased we took the gamble! :-) Will definitely use again in the future.
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Anne Lazarus
Fell victim to the frozen condenser pipe syndrome when the beast from the east hit-a big thumbs up�� to Heatforce for getting to us within 2 hours-thanks to your office staff as well
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Richard Edwards
I decided to have a new combi boiler installed. So I rang heatforce for a quote, and to be fair it was really competitive.
The thing that swung it for us was the 10 years free parts and labour warranty they offered. They also offer 0% finance repayments.
The engineers were very professional and didn't leave any mess behind.
Later that day I also received a phone call off service manager Matthew Griffiths to see if I was satisfied with the work done by heatforce. I told him I was fully satisfied and wouldn't hesitate to recommend them to anyone else.
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Katy Robinson
Great service from start to finish! When my boiler packed up, I rang Debbie and she got me an out of hours engineer to come within 90 minutes of ringing. Mike, the engineer was very efficient checking over the boiler. A new part was ordered and was ready to be installed the following morning! Quality service and kept informed at every stage. Now it’s all fixed, I won’t be going anywhere else for my heating concerns! Thank you Heatforce � More...
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Paul N Clough
What an amazingly professional outfit! Girls in the office made my request easy and pain free.
Nigel the gas man is a legend!
! I felt very at ease allowing him to sort out my boiler
Brilliant
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Sian Thomas
I can not fault the service from Heatforce at all. Debbie was so lovely to us although she was stressed and harrassed. Ryan had traversed the treacherous conditions to make sure hundreds of people were warm, not just me!
I am truly thankful for the dedication of Heatforce staff particularly when they volunteered to take calls and check Facebook and received abuse because of their kindness.
Truly they were our 6th emergency service over the bad weather putting life and limb at risk to get to us. Thank you x
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SusanR-188
Fantastic service, quick to come out and eezy to deal with
Reviewed on Yell
MarionK-12
Very happy with the service. Fitted our boiler with no mess. Fitters arrived on time and were polite, clean and tidy. No complaints.
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phillip jones
Salesman is brilliant
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matthew kaye
Great people highly recommended!
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Gary Hitchens
Very professional survey and high quality installation of replacement boiler and heating controls.
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Tony Evans
fantastic showroom and a fine service from helpful staff
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Su Thomas
We had used Heatforce to supply and install a wood burner a few years ago and were happy with their service so when the boiler packed up we didn't hesitate in calling them out again. From David who came to assess and quote, the staff at the office and the workmen who changed the boiler and plumbed in a new radiator they couldn't have been more helpful. Tony and Luke rang first thing to say they were on their way, kept me informed throughout the day and worked diligently till the job was done. In particular I was impressed with Tony who, seeing I had a cast on my broken leg, offered to start a fire in the woodburner and get more wood for me. They double checked everything before they left, showed me how to use the system and said they would be back if there were problems.So far, so good. I am totally satisfied with their work and attitude. More...
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Dawn Ferguson
Have to say yesterday I was very annoyed at the managing side of heatforce but as far as the men on jobs go it's superior. Martin and rhys attended my property this morning at 8.30 like arranged and the boiler was all up.and running by 1.00pm. They were.polite,well mannered,courteous to my home and cleaned up everywhere. I'm.thrilled to bits. Well.done lads. Amazing team xxxx More...
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Danny Allen
Had dean from heat force for our boiler, extremely helpful, went well above and beyond what was expected of him and left the place clean and tidy, brilliant prices for what we had done would definitely recommend. Thankyou
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Zoe Parker
Very helpful staff, friendly and informative. Just the advice I needed to make to right choice about what I need and can have in my home
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joffoir
Very helpful and non pushy owner who really knows his products well.
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Alice Jones
My boiler broke down and I have kids in the house. Heatforce came out the same day and gave me a quote for a new boiler . 3 days later they came to fit my boiler! Great service!
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Louise Evans
very good company to use. Any question is always answered with good customer service. Can rely on them 100% to get the job done !!
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Nick Smith
We use Heatforce for all our plumbing and heating work and they are always professional and reliable.
If you are looking for a company that won't let you down then I can recommend this company.
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Dan Murphy
These guys have done a few jobs in my home over the past year or so including fitting a superb new 'in the wall' gas fire & new radiators. Can't recommend them highly enough. Very punctual and polite engineers with high quality workmanship and clean & tidy. More...
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JamesT-147
Can't fault them
Reviewed on Yell
RhysW-11
Great company to deal with, fantastic work from start to finish.
Reviewed on Yell
Elaine Manning
Great service, from initial contact through to our new central heating being completed. Would thoroughly recommend for their staff, punctuality and of course, importantly a great price, thank you Heatforce
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Hayley Western
I can highly recommend HEATFORCE. Especially Andrew & Henry the plumbers who work for them and Chris who was the electrician that followed. I was dreading my replacement boiler and radiator installation. They were friendly, approachable, extremely professional, safety conscious, efficient & cleaned up after them! Thank-you all Hayley (NEST) More...
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Maria Lloyd
I am very pleased with the bolier installed by Dean and Martin. they were very helpful and explained in detail how to use the new heating system. they was also very pleasant and friendly to have in my home. thank you. More...
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