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CSM Doors logo
C

CSM Doors

Kirkby, Knowsley

(46)
CSM Doors logo
C

CSM Doors

Kirkby, Knowsley

(46)

Reviews (46)

Leave a review
I
2 December 2019

We were very happy with the customer service, fitting and finish of our doors from CSM. We took several weeks and quotes before we settled on our doors and the staff were very patient and helpful as we made our choice. It took just 4 weeks from order to fitting. Our joiner Micheal was a fantastic young man and a credit to the company. Five doors fitted in 3 hours with minimal mess due to digital measuring system.Great system and a quality service from the csm team. Thank you More...

P
29 November 2019

Absolutely fantastic service from start to finish.Would most definitely recommend them.

M
24 November 2019

Very good service

A
21 October 2019

I had three doors fitted by a very courteous and professional young man called Michael. Nothing was too much trouble for him. He carried out the work quickly and expertly. I had visited the showroom previously and was happy with the expertise shown by Michele. The same can be said about Mike who had come out to measure up with his magic gizmo. I am very happy to recommend CSM Doors to friends and family alike. So much so. that I will be returning in the New Year to place a further order for another 5 doors. More...

M
10 October 2019

Went to the Kirkby unit this morning needing two doors urgently (won’t bore anyone with the reason why). I cannot praise Michelle on the front desk enough for the level of understanding, helpfulness and professionalism. She went above and beyond customer service and would recommend this company. One happy customer. Thank you. More...

J
7 October 2019

Following the reviews I was hesitant and sceptical, however I prefer to give my work to local companies so decided to visit their offices/showroom. The conversation with Michelle quickly eased my uncertainty, whilst she acknowledged the recent poor customer experiences she gave me confidence that those issues were behind them and she was brought in to help the business recover and grow.I proceeded to order 9 internal Oak Doors, handles, hinges, locks etc. The experience from that point was brilliant, the initial digital measuring ensured the best fit we have ever had, both to the new build extension and the existing 80 old wonky walls!The doors were expertly fitted, on time, on budget and no mess with attention to detail and perfect finish.I’m glad I had that initial conversation with Michelle and gave this company a go..... a great decision by me, thrilled with the end result and highly recommend this company, and that’s from someone with high expectations!Wishing them nothing but huge success in the future!! More...

J
2 October 2019

To be honest having read some reviews a couple of months ago I was sceptical, however I always have a preference to give my work to a local business. I visited their site in Knowsley and having expressed my concerns to Michelle she acknowledged the recent challenges however assured me the issues were behind them, I felt confident enough to place an order for 9 oak doors, fully fitted!My confidence was very well placed, early this week we had all 9 doors expertly fitted, on time, on budget and has created an amazing finish to the rest of the work that has been undertaken.If you are unsure whether to hand over your hard earned cash, pick up the phone, talk to Michelle and I’m sure you’ll place your order and not be disappointed.Their digital fitting solution has given us a fit that we have never had before, both to the 80 year old part of the house and the new extension!I have high expectations, these guys are great and fully recommended! More...

M
18 September 2019

Cannot understand the bad reviews. We went to their site and received a very warm welcome and guidance from Michelle. She discussed our needs and gave us a provisional quote which we ultimately selected and paid the deposit. The fitter, Michael, arrived before the expected delay given to us the previous day. He has a excellent work ethic. After 2.5 hours we had 5 superbly fitted new doors. The whole experience lasted a month from initial visit to completion. My wife and I have no hesitation in recommending this company. More...

E
27 August 2019

Great doors, excellently fitted! Thank you!

S
22 August 2019

Beautiful doors, fast, efficient service, a positive experience. Special mention to Mike, Michelle and the young man who fitted the doors, all very pleasant people who definitely know their stuff! Would definitely recommend this company. More...

J
8 August 2019

I would highly recommend ordering internal doors from CSM, Knowsley. I cannot fault them at all and have to say I was concerned about bad reviews on their website (although most were lack of communicaiton and not workmanship). I ordered 5 internal doors and I am thrilled with the professionalism, promptness, communiciaton and also the speed and expertise of fitting. I am thrilled with my doors. Thank you CSM! More...

M
3 August 2019

Despite reading some of the previous reviews and a visit to CSM doors we decided to appoint CSM doors to supply and fit 10 interior doors. Firstly the customer service we received from Michelle was second to none ( the main reason we opted to buy from here ) Mike the owner came out to digitally measure up and went through the process and advised on the waiting time 3/4 weeks which was adhered to.The fitter Mike arrived earlier this week and what a job he did, he was quick clean and left absolutely no mess, he has an incredible work ethic. The doors all arrived cut to size with handles and hinges already fitted and doors pre primed. The 10 doors were fitted in one day and the doors we purchased were Treviso and are of very good quality.I was totally impressed with the digital measuring which means all the work is carried out in there factory before they arrived at my house.We can't thank CSM doors enough as from the start the customer service we received was as good as anywhere and the finished product is great we are thrilled with our new doors.I would without doubt recommend CSM doors as a place to go.Thank you More...

B
26 July 2019

Excellent doors supplied, digitally shaped spray finished and fitted all to a very high standard. Would recommend to anyone.

B
11 July 2019

I had 3 doors fitted complete with hinges.handles.And alarm sensors in under 1 hour.All clean and tidy.thank you Mike and your fitter excellent job. Can highly recommend CSMDoors.beryl. More...

S
2 July 2019

After reading previous reviews we were unsure. But decided to give them a chance. And that chance paid off as I could not fault them in any way. The service from start to finish was fantastic and the way that the doors fit is absolutely brilliant and a great idea. Could not fault in any way great customer service; would highly recommend. More...

S
30 June 2019

Excellent experience from start to finish, a little worried from reading previous reviews, but I took a gamble and it paid off. I would highly recommend this company and use them again in the future. More...

J
28 June 2019

Looking back on the reviews and the critism of CSM..l can only state that our experience has been entirely positive and we are very pleased with the workmanship and the business like manner we experienced with this Company. I would not hesitate to recommend this firm to anyone contemplating purchasing doors. More...

C
20 June 2019

Excellent company and friendly staff, a highly professional and punctual experience. I would highly recommend this company to fit doors to my family and friends. a well designed system and idea of digitally scanning the door frame which reduces the mess made during fitting. More...

L
18 June 2019

I won't go into much of the details. Paid in full, then after a 10-week chase during which I was mostly ignored (voicemails every day with no response etc. ), then told me they had ordered the wrong doors. I then cancelled the whole order. It's a week later now and he won't refund my credit card - although he said last week he'd do so immediately - has asked for my bank details, which I have refused to provide, because god knows what he'd do with them. I don't know if they are incompetent or actually criminal to get your money, but this is one of the worst companies I have ever dealt with. You will not get your doors, you will get swindled or frustrated or both. More...

P
26 April 2019

Fantastic. Excellent service . Top quality doors .definitely recommend

C
26 April 2019

Really can’t recommend these guys enough. Honest, experienced and worth every penny

D
27 March 2019

Last year I ordered and paid a deposit for 13 internal doors. At the time the company had lost several tradesman so communication was lacking. Eventually we got to speak and though 8 weeks later than planned the doors were fitted. I have also read the reviews placed by others BUT i have to say that the finish of the fitted doors was excellent, the tradesperson who fitted was extremly pleasant and the work was carried out to a very high standard. There was a slight snag ( it happens) but within two days of me contacting them this was sorted out. Like a lot of businesses there are ups and downs now they are back on their feet the finish is excellent and the standard of work is very good. Give them a chance as I am sure you will be pleased as I am More...

J
28 October 2018

Came on time and did the work I wanted to a high standard. Excellent.

R
28 October 2018

Had these guys out a couple of months back to fit me a house full of doors after getting a recommendation from a neighbour and was thrilled with the service. The lads who came out were friendly, worked efficiently, and didn't leave any mess behind them. Can't ask for much more can you? More...

G
30 August 2018

Can I start by saying I was worried about getting a company in to do work to my house.Now can I say, ‘what was I worried about’ There are reviews for this company that say ‘don’t trust them’ ‘they never get back to you’ ‘poor communication’ Well. Let me tell you that they are all wrong.They have fitted ten doors for me and built one for an under stairs cupboard. I am a very very very picky person and very hard to please. The job they have done is nothing less than perfect. They answered the phone every time I called, did all they could to help me. And the cost was the same as I could buy them, finish them and fit them myself. If anyone gives them a bad review I would have to question their motives because they have done a top job for me. Cheers mike and staff. Great job well done.Mr O More...

R
26 July 2018

needed 5 doors for the upstairs of a hall and landing. after a few internet searches i came across csm doors and liked the idea of the doors being prepared with handles etc before fitting to save time. Anyway i was in work on day of the doors arriving but my son was home to let the joiner in. it was only 2 hours between the text he had arrived to he had gone . That was on 5 doors and a bathroom one which had a push button lock fitted which i had supplied with the other handles. CSM supplied the doors hinges & latches. Well after the son sending me a photo text i thought it must be alright and it really is. The wife is happy as well ! Also so easy to pay via card over phone and they send email invoice . I will be back for more doors soon as well so thanks to the csm team for a top job. More...

F
12 July 2018

Great door great service great price

D
4 July 2018

Quick delivery,no problems Just what you want

C
30 June 2018

My experience of CSM is very positive. Would recommend. Having had a very poor experience with another local door company I was keen to find another local supplier who could source a set of double oak doors, one oak fire door and two standard oak 1930s doors. I was particularly attracted to CSM because of their unique and modern process for measuring, shaping and fitting doors and so I gave them a call to see whether they could help. Greg was very helpful and was able to help me source all the doors I required (fully finished) for a good price. CSM supplied the double doors, fire door and one of the 1930s oak doors and my builder fitted them. All the doors were delivered in good time and have a good finish. When the dropped of the doors they measured up for the final door. The final door was fitted by CSM however due to ongoing building works we opted to wait to have this done. Getting back in touch did involve a little chasing however once back in contact the guys were helpful and kept me informed. The fitters came to fit the door and were in and out within the hour. CSMs unique measuring and machine door shaping service meant the door was a perfect fit and there was almost zero mess, and what mess there was was cleaned up. In addition, the fitters wore shoe protectors on their feet and were polite and courteous. I'm planning to have four more doors replaced and I will definitely look to use CSM Doors again in the future. Craig More...

D
6 June 2018

It is such a pleasure to find a sound, reliable company who provide the service their website advertises. The measurement technique they use is brilliant producing the best fitting doors I've ever seen. And the factory pre-cutting and finishing means four doors were fitted in two hours by their technician as locks and handles are already cut and fitted so it is only the frames that need preparing on site. I'm a fussy do-it- yourselfer who rarely employs others as I am so often disappointed when their results are worse than I can produce. Well done CSM Doors. I would recommend you every time. More...

M
19 May 2018

10/10 first class service

G
18 February 2018

I did a lot of research before I settled on csm doors.sometimes the cheapest quote isnt always the best quote, but in this case it was. I was interested in having 8 oak doors supplied and fitted and mike came out promptly and did a measure up and survey 3 weeks prior to fitting.He claimed all his measuring was done and gave me a good quote and said it would take about 4 to 5 hours to fit all doors.The doors are then cut and shaped to fit the door frames in his factory and then spray finished and hinges and handles attached prior to delivery.mike and his helper turned up on saturday 17th feb at about 10am, they put dust sheets down and hoovered up afterwards and where then leaving at about 2.00pm.the job took them approx 4hrs from start to finish.normally a job this size would take about 2 to 3 days from my past experience of having previous doors fitted many years ago.this was one of the main reasons this appealed to me, the bonus was the cheaper overall price.well done to csm...gary from prescot. More...

D
6 February 2018

This company were excellent. Collected my doors and fitted them in no time, would recommend and I would definitely use again.

K
5 February 2018

Got to say I'm so pleased with the result of my fitted doors. They were in and out within a couple of hours. It has made such a difference to the look of my house. Excellent company 5*****

M
4 January 2018

Extremely helpful and prompt service. Thoroughly recommend this company.

N
21 December 2017

Very happy with our new doors. We had all the internal doors replaced. That you for a beautiful job.

T
9 December 2017

just had 4 internal doors fitted, great service top fitter, took him just 1hr 25mins to fit 4 doors. We are really happy with the doors and the service and would highly recommend them to anyoneTerry

M
8 December 2017

Excellent products and great service

M
8 December 2017

Very happy with my purchase of 4 internal fully fitted doors,I would recommend CSM to anyone who comments on them.HAPPY Customer.

B
6 December 2017

What an absolute pleasure dealing with this company. From the 1st contact to the measuring service and then the fitting I could not fault CSM Doors. We had 3 doors fitted earlier this year and loved them so much we have just had the rest of the doors in the house changed.They are absolutely beautiful solid wood and the joiner arrived at the time stated (if not a early which was good) due to the expert measuring technology they use the 6 doors were hung, and fit perfectly, and all within 3 hours. I'm extremely impressed and would recommend to anybody wanting quality doors to add value and pleasure to their home or property. More...

B
22 November 2017

Excellent service from deciding which doors to buy and then to fitting. We decided to change all of our internal doors, excellent quality and very professional fitter. Highly recommended!!

B
5 October 2017

Extremely pleased with my eight internal doors .... The unique measuring service, spray finishing, shaping and installation. The joiner who installed them had all the doors fitted within a few hours. He worked professionally and efficiently. I would most certainly recommended this company to anyone requiring new doors. Many thanks to all staff involved on my job. More...

S
4 October 2017

We had 5 doors fit on 24th July by CSM Doors. The process was excellent from start to finish and we were amazed that the doors could be prepared so precisely in advance with the measurements taken by Mike. The doors were chosen from a wide range, fit perfectly and took only an hour in total and look amazing. I have already recommended CSM to several of my friends and will certainly use them again in the future. More...

G
27 April 2017

Never heard of this new computerised door measuring & cutting machine before, I thought I would give them a go as I was promised they would fit perfectly. How glad I did, as the lads were in & out within 2 hours for fitting 5 new doors, even brought there own vac to clean up any mess, not that there was any. Thanks Mike More...

A
1 April 2017

We are absolutely delighted with our new internal doors. We started with the intention of replacing one door and loved the result so much we ended up replacing all 9 doors, a built in cupboard and a complete doorway. The precision of the fitting is quite astonishing and completely hassle free. The doorways are digitally measured for 100% accuracy and the doors come pre-cut ready to be installed in no time at all. I would recommend this company to everyone. More...

H
25 March 2017

I have a 35inch doorway on an old Victorian house. CSM arrived on time and gave good advice. They provide a complete service and it feels good to be in the hands of someone who clearly knows what he is talking about. Top class service.

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