Multiple locations
CoPear is an IT Managed services which solves, manages and provides the highest quality-based technology. We are expert in security, data flow, cloud services, support your business to be GDPR compliant in order for you to have a strong IT infrastructure, whilst lowering your overall costs.
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1 customer review
Araamsee
During COVID-19, we were in need of reform for our IT when transitioning to a remote digital workforce. The team at CoPear advised us on the IT & digital strategy for the next few years. The service was very personalised to our needs, and it has been a pleasure to work with the team at CoPear. More...
What do you love most about your job?
We love helping clients achieve results.
Nothing is more satisfying than to see a client's services come together and function in the way that they want it to.
What inspired you to start your own business?
We have always enjoyed resolving issues and using new technology to help clients, however this was sometimes limited. Having our own business not only grants us the opportunity to meet new people, which has always been a great feeling, but we can also deliver the best services to clients that actually benefits them.
Why should our clients choose you?
CoPear works closely with clients to assess their individual needs so that we can effectively assist in the planning, implementation, and maintenance of their IT systems. Each client has different needs and there is no one program or solution that will fit every client. This is why we assign one of our highly qualified Senior engineer or Manager to each client so that we can meet your business’ specific and changing needs and build you a system which will give you maximum benefit.
Can you provide your services online or remotely? If so, please add details.
We provide remote services throughout this period to all our clients. (24/7 - 365 days)
Remote monitoring of all business devices on our proactive platform.
Remote IT support.
Anti-virus Services.
Service Desk Services.
Network Operations Centre Services (NOC).
Backup Monitoring Services.
On-boarding Services.
Security Services.
Compliance Services
What changes have you made to keep your customers safe from Covid-19?
Appointment required
Mask required
Staff wear masks
Social distancing
Staff required to disinfect surfaces between visits
Services online:
Online appointments
Onsite services - To be requested
IT Services
Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully.
Domain – Active Directory
Having a company domain makes management a lot easier and can be integrated with your other systems. This can simplify your processes, like new user creations etc.
From single logon to desktop, applications and emails to giving user access to certain file shares via Active Directory groups and VPN access. A domain also allows better control over end user devices, group policies allows you to enforce settings as part of logon. This can range from configuring a desktop background image, screensaver, user rights to mapping network drives automatically.
We can design and implement your active directory system to meet your current and future growth expectations.
Network Services
Your network is the road which your business runs on, it is vital it is well laid and maintained for smooth operating.
We can design and implement your network from scratch or upgrade your current network (whether to increase security, replace old devices, growth or expanding into a new site).
Office Relocations
Are you looking to move office? Are you worried about moving your current hardware and systems and ensuring everything is smoothly transitioned? Maybe your looking to put in brand new hardware or migrate systems to the cloud as part of the move.
Whatever your requirements are, we are here to help, from planning, moving to floor walking on go live.
Storage Services
Every business requires storage. This maybe for servers, applications or files. This can range from hard drives in servers, to separate storage platform like Storage Area Networks, Network Attached Storage or cloud based platforms. We can discuss your specific requirements with you and come up with a storage solution that best fits your needs.
Virtualization
A lot of SME’s look at virtual servers, this is due to the excessive cost of buying multiple physical servers. Backup and restores of Virtual servers is also a more simplified process and quicker then restoring a physical server should need arise. The cost of running the server is lower as well then running them all as physical servers.
Are you looking to migrate your physical servers into a virtual environment? Perhaps you want some new virtual servers. Is this going to be in your office on in the cloud? From new virtual servers on existing platforms, to designing and implementing full blown virtual infrastructure onsite on in the cloud, we can help.
Office 365 migration
Are you looking to migrate your on-premise email into the cloud? Maybe your looking to move from your current cloud provider to Office 365. Whatever your goal, you can ensure your office 365 migration goes as smoothly as possible.
Cloud Solutions
Hosted Servers and Applications
Need a new server or application but don’t want the initial cost of a new physical server? Hardware cost is a substantial chunk of an IT budget for most SME’s. A Hosted solution then maybe the best option for you. We work with both Microsoft Azure Platform and Amazon AWS and will be able to offer you a solution that best fits your business.
Email solutions
Hosted email solutions are utilized by most SME’s due to their costs and scalability with no hardware costs. Your emails will be accessible from anywhere so long as you have an internet connection.
We primarily offer Office 365 for this email solution. There are different options available here priced per user depending on your requirements. Some options available are Office applications, Yammer (business social networking service) and Telephony VOIP services.
Backup Solutions
A backup solution is key for every business. Without backups, your business could implode. How would you handle your main file server going down if you had no backups of it? All that data would be lost. Similarly for your SQL database server or Email server.
Having a backup solution in place gives you the confidence to know that no data is ever really lost and can be recovered, it’s just a matter of time.
Disaster Recovery Solutions
Another consideration when it comes to backups is a disaster. What for your company is a disaster, losing a key server for more than 60mins, 30mins, 15mins? Your entire site has been flooded? We offer backup solutions to cover this.
Cloud based backups is one of the cheaper options available here but does nothing in relation to speeding up the restore process. However, having the backups offsite ensures they are never lost due to a disaster at your premise.
We also offer DR solutions with option of having a server back up and running within few minutes. This solution can be onsite only or onsite and in cloud utilizing virtual infrastructure.
Security Solutions
Anti-Virus
Security is a critical component of any business. Anti-Virus is vital for end user devices to ensure smooth running of the device and for security to be maintained. Viruses can have many destructive objectives which can have a small to critical impact on your users and business. Some types are
Browser pop ups for advertising (slows PC down and makes browsing web difficult)
Encryption of files (losing access to files and are asked to pay to decrypt them)
Key loggers (captures your keyboard input for logins like Internet Banking)
We offer a robust Anti-Virus cloud based solution for both Windows, Linux and MAC devices. This ensures that any and all of your devices are protected.
Network Device security upgrades.
Software patching is vital to any healthy system, network devices are no exception. Hardware vendors are consistently providing security patches for their devices to ensure bugs and security flaws are closed. If you are not patching your network devices, you are leaving these issues there to be exploited.
We offer a network patching review and upgrade path. This can either be just the review or the required software patching as well.
Email and Web filter solutions.
Email filters are a critical part of any company’s day to day business. Anti-Spam detection, blocking of emails with dubious content, certain words or types of attachments blocked. These are just some examples of vital protection to ensure a cleaner and error free user’s mailbox.
Web filters are common place for most business’s. The complexity however vastly changes. Do you wish to block certain types of websites? Gambling & pornography, specific websites? Do you wish to restrict access to some content during set times, facebook and twitter only between 12-2pm? These are just some examples of the options available with our Cloud based system.
Web filters are designed to both restrict what types of websites users can access, at what time and to ensure that low reputation websites are not allowed to be accessed.