Carrington Appliances Ltd

TERRIBLE CUSTOMER SERVICE! I never give bad feedback to local companies but I honestly had the WORST experience with Carrington Appliances from start to finish. A two week wait for an appointment and then a no-show after I waited in all day with my 1 year old. No apology at this point. Re-booked the appointment and when the engineer turned up, I can only assume that they took one look at me and assumed I was an easy target. Not only did they want to sting me for £65 just for the pleasure of looking at my dishwasher (with no intention of being able to fix it at that point) but then tried to sting me for parts that I found for a third/ half of the price they quoted. When I asked to speak to the manager (Chris), I was faced with the worst customer service I think I’ve ever experienced. He was rude, abrupt, wouldn’t listen to my grievances and shouted at me down the phone. His engineer then told me that I should have threatened to call the police and to kick him out to resolve the situation - the whole interaction was BIZARRE to say the least. DO NOT USE THESE ABSOLUTE COWBOYS. More...

I recommend it. Extremely helpful and very polite people

Reviewed on Google Maps

Great customer service. So friendly. I called them not quite knowing what I needed for my Dyson after trying many others who were not really interested. Not only did they work out immediately what I needed, they had it in stock and for a great price! Got my part and vaccum now all working. Will use them again. Highly. Recommended. More...

Reviewed on Yell

Best help and advice ever! Kris always goes above and beyond with customer care and satisfaction - I would definitely recommend ✨ always delivers on time and in budget! that's a 5 stars from me! ⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Facebook

Superb!

Reviewed on Facebook