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Xinix

(32)

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About

Xinix is a global telecommunications service provider based in the UK, supplying quality and affordable telecom solutions to SME and corporate businesses. We specialise in VoIP services, network services, data services, system services and mobile solutions.

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Reviews (32)

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5/5

32 customer reviews

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2 October 2019

We ordered Xinix service in July. Phones arrived plug and play ready. Our office has POE switches, we plug the phones in got power. The phones rebooted a couple times. Chatting with a Xinix support specialist they confirmed this was the phones provisioning and all normal. Once the phones were provisioned we saw the names of the all the users on the phones. We had a complex call scenario with our over 100 person office, but Xinix Cloud PBX system delivered!! Made test calls, perfect ! Configured our voicemails. All worked as it should. Very impressed with how simple this setup was, plus the cost savings, thumbs up to you guys!! More...

Reviewed on Google Maps

30 August 2019

Great Service have been using them for years and one phone call they are always there to help and resolve the matter. Highly recommended

Reviewed on Google Maps

7 February 2019

Effective and fast service provided always!

Reviewed on Facebook

7 February 2019

Cost effective, professional service and great support. Xinix World has saved us £1000's. Would definitely recommend!

Reviewed on Facebook

7 February 2019

Top VoIP provider. Thank you all for your great service. Support team are brilliant and professional and respond instantly. Highly recommended.

Reviewed on Facebook

7 February 2019

I been using Xinix world for my business A&B cabs Leicester. Since September 2014 there service is excellent specially Jalal & Adam good customer care. Excellent service.I would recommend to anyone. Xainix is the best for me thanks XiniX world. More...

Reviewed on Facebook

7 February 2019

Our office has 7 lines, we are an estate agency operating in West London. There are many great features including, follow me, voicemail to email, IVR and call recording. Good customer service, additionally we are able to call from our computers, we have it connected to our Zoho CRM. Highly recommended. More...

Reviewed on Facebook

7 February 2019

We bought a system of xinix for our home use after getting high bills from talktalk, I must say I have been very pleased with their service, support and customer services, our bill on top was halved.

Reviewed on Facebook

7 February 2019

Very happy with the service to date, within the Sales department in particular, Jalal is very helpful and has given the valuable time it takes to get to know a customers needs. ...There may be a few things that weren't explained properly that crop up later in a following conversation but overall pretty good standard of information given from the outset....Thank you Jalal,

Support
From what I am being told from my team member I believe the support side could be a bit more punctual in responding when we have an issue - although I have told my team member that obviously we are not the only customer you have and generally a 'ticket' has to be raised in order to resolve the issue, not sure this is the best way forward as not sure if you have an 'order of importance' on the ticket issuing and the more severe issues are moved up the list as they come in? or maybe you do and that is why it takes a little longer than normal sometimes to respond? I don't know- just going on what I am told by my colleagues.

Overall a good service Thank you
More...

Reviewed on Facebook

7 February 2019

Brilliant Services and Cost-effective!!

Reviewed on Facebook

30 May 2018

Response to your needs
Are great very easy company to speak to

Reviewed on Google Maps

30 May 2018

After extensive research, we decided to switch to VoIP and found Xinix World, we were surprised with their pricing, other suppliers were no near as competitive or had as many features as they did. The solution was Ideal for our many offices and multiple users. We have been using Xinix over a year now and have had significant financial savings, we are extremely pleased and highly recommend them. More...

Reviewed on Google Maps

30 May 2018

I have used Xinix telephone system for last few years and saved quite a bit money on my telephone bill. I always received a great customer service. I highly recommend Xinix to those who are willing to shrink their telephone bills as well as reveiving a headache free service.Thank you all at Xinix for your great support and service.Cam More...

Reviewed on Google Maps

30 May 2018

Great service and lovely people. Have been with this company for many years and they are absolutely down to earth and provide excellent telecoms service.

Reviewed on Google Maps

30 May 2018

VERIFIED BUYER Very happy with the service to date, within the Sales department in particular, Jalal is very helpful and has given the valuable time it takes to get to know a customers needs. ...There may be a few things that weren't explained properly that crop up later in a following conversation but overall pretty good standard of information given from the outset....Thank you Jalal,SupportFrom what I am being told from my team member I believe the support side could be a bit more punctual in responding when we have an issue - although I have told my team member that obviously we are not the only customer you have and generally a 'ticket' has to be raised in order to resolve the issue, not sure this is the best way forward as not sure if you have an 'order of importance' on the ticket issuing and the more severe issues are moved up the list as they come in? or maybe you do and that is why it takes a little longer than normal sometimes to respond? I don't know- just going on what I am told by my colleagues.Overall a good service Thank you More...

Reviewed on Google Maps

27 June 2017

Always found the tech support to be efficient and eager to deal with changes on our side (we moved desks numerous times which could have caused issues but it wasn't). The only suggestion I have is having a template for an organisation to build a call path easily. We created one via a table in Word which got a little messy!CheersHarrow Carers More...

Reviewed on Yell

18 June 2017

A global solution with a local approach - Highly Recommended. From our initial inquiry, we were treated with care and attention. The team at Xinix world had taken the time to understand our needs and provide a solution accordingly. We looked at several other VOIP telecoms solutions at Xinix world came out on top all the time. Very easy process to get signed up! Faultless call quality and an array of useful destinations to call in a value for money calling bundle. The after service was superb too, whenever we had/have any technical queries or want to make changes the team are on hand and happy to help, going the extra mile if need be. Very happy we chose Xinix world for our business! The Global Search Corporation www.thegscorp.com More...

Reviewed on Yell

17 June 2017

I've been using Xinix World for about 3 months now after been recommended by a friend of mine who has been with them for 5 years – it’s been great, low costs and fixed monthly bills due to their great call packages. There are lots of features on their hosted platform that I have never needed to use but I am sure other users may find them useful, for example group hunts, follow me, I was like what’s that?! They have other features that I use regular which helps me project my business to be much larger to my customers than I really am, like Virtual receptionist and their call queuing system.Their website is comprehensive and instructions for use so easy to understand. I don't normally write reviews, but here the praises are due. More...

Reviewed on Yell

16 June 2017

Very happy with the service to date, within the Sales department in particular, Jalal is very helpful and has given the valuable time it takes to get to know a customers needs. ...There may be a few things that weren't explained properly that crop up later in a following conversation but overall pretty good standard of information given from the outset....Thank you Jalal,I believe the support side could be a bit more punctual in responding when we have an issue - although I have told my team members that obviously we are not the only customer you have and generally a 'ticket' has to be raised in order to resolve the issue, not sure this is the best way forward as not sure if you have an 'order of importance' on the ticket issuing and the more severe issues are moved up the list as they come in? or maybe you do and that is why it takes a little longer than normal sometimes to respond? I don't know- just going on what I am told by my colleagues.Overall a good service Thank you More...

Reviewed on Yell

3 June 2017

Our office has 7 lines, we are an estate agency operating in West London. There are many great features including, follow me, voicemail to email, IVR and call recording. Good customer service, additionally we are able to call from our computers, we have it connected to our Zoho CRM. Highly recommended. More...

Reviewed on Yell

30 May 2016

We ordered 5 Phones for our business, arrived on time and as promised fully configured. Great job, well done!

Reviewed on Google Maps

30 May 2016

XiniX work been given me excellent service since September 2014 at present, I run a taxi office in Leicester A&B cabs , their 24 support is great , we are very happy with them so far I would recommend them to anyone, shamim Ahmed Director @ A&B cabs (Leicester) Ltd.

Reviewed on Google Maps

30 May 2016

We are a outbound sales company, our bills were very high with BT, a friend of mine recommended Xinix World, I have now been using them for just over 3 months, bills are halved and we have no complaints.

Reviewed on Google Maps

30 May 2016

We have ordered 3 handsets for our growing photography company the phone arrived in good time and set up was instantaneous, after sales support team was a pleasure to deal with. overall we are extremely satisfied and would certainly recommend Xinix world. More...

Reviewed on Google Maps

17 October 2015

We got 10 Grandstream GXP2130, they came fully configured and on time. We were previously using another VoIP provider, our bills were £300 a month. Xinix reduced this to just £150 a month. Their phone system had all the features we needed. So far so good, the IT guys were very helpful and attended to all our needs. Definitely recommend these guys. More...

Reviewed on Yell

17 October 2015

Packed with features, I was quoted £2000 for a phone system, i got it all for £400 from Xinix World. The support staff does a great job and are very patient.

Reviewed on Yell

10 September 2015

We have ordered 3 handsets for our growing photography company the phone arrived in good time and set up was instantaneous, after sales support team was a pleasure to deal with. overall we are extremely satisfied and would certainly recommend Xinix world. More...

Reviewed on Yell

20 August 2015

We ordered 5 Phones for our business, arrived on time and as promised fully configured. Great job, well done!

Reviewed on Yell

15 June 2015

We are a outbound sales company, our bills were very high with BT, a friend of mine recommended Xinix World, I have now been using them for just over 3 months, bills are halved and we have no complaints.

Reviewed on Yell

14 June 2015

Good service, beat my previous bill by 30%, no downtime.

Reviewed on Yell

10 June 2015

I have been a Xinix World customer for some years now, and I have nothing but great experience of them. From delivery of goods to resolving issues or changes. I always hunt around for the best packages, I have always found them to have the best ones. More...

Reviewed on Yell

4 March 2013

Xinix World dealt with my order very professionally, they delivered what I ordered at the price agreed. definitely recommend them.

Reviewed on Yell

Q&As

Xinix World has been offering VoIP services worldwide since 2006 in particularly to the UK businesses.

We take pride in offering a level of customer service that complements the rich array of products we offer. Through on-going training and access to the latest technologies, our advisors are equipped with the knowledge and expertise to provide thorough and impartial advice, as and when required. In addition, our round-the-clock support ensures that, in the unlikely event of problems with our products, we can deliver comprehensive maintenance services in next to no time.

In an industry populated with an array of providers, Xinix is proud to deliver a customer-focused approach to the solutions and services we provide. With extensive experience and a team dedicated to delivering the very best, businesses throughout the UK can rely on us to help advance their telecommunications networks effectively.

We are experts in;
- Cloud Telephony System
- SIP Trunks
- Phone System Hardware & Installation UK Wide
- Business Broadband and Leased Lines
- SMS Marketing

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