13 customer reviews
Mack Muir
End of Tenancy Cleaning
Were able to perform an end of tenancy house clean on very short notice. Quality of clean was great and robert was very helpful and friendly. Would definitely recommend!!
Meera Patel
End of Tenancy Cleaning
I've had a terrible experience with this cleaning service. I requested a end of tenancy clean for my flat and clearly explained what my landlord expected from the clean.
Knowing what the expectations were, Robert agreed to this. On the day, my flat was genuinely already in a good state but when I checked after the clean my flat looked almost exactly as it did when I left. The level of cleaning was the bare minimum even though I had outlined what was expected. I wish I had taken pictures to attach to this review!
After talking to Robert about how the clean was unsatisfactory, he agreed to come back and "finish the job". Again, I was disappointed.
My landlord said the place was not cleaned at all and I had to pay for the cleaning charges from out of pocket! I spoke to Robert about my situation and he agreed to refund £60 after accounting for his costs.
It has now been nearly a month and I have still not had my £60 that he said he would refund and to top it off, he's been lying to me.
I recently called him to ask him when I can expect the money and he told me he "didn't have the funds" and was in America until the following week.
I then had my friend call Robert because I had my doubts. On the call we both heard him say he was available the same week for an emergency clean!
I have lost hope in having good faith in this company and do not recommend them to anybody, especially students. After I had paid him, any sense of goodwill from him disappeared and he even blocked me from calling him.
This might sound like a long review but the situation has pushed me here. In a nutshell, Robert from Williams cleaning services has been unprofessional and I regret choosing him.
More...
Teresia Simm
Deep Cleaning Services
Friendly staff and good clean service. May use them again.
Pip Carroll
Deep Cleaning Services
Still waiting - we had to cancel once but they didn't turn up for the next appointment.
Kate Robins
End of Tenancy Cleaning
Came at very short notice and did a very thorough job.
Would recommend.
Ruth Cook
House Cleaning
They were able to come very promptly and the man worked very hard. We have booked them to come back
Angeline Duckett
End of Tenancy Cleaning
Excellent job of doing the Deep Clean. They came at short notice and on a Saturday and I was kept fully informed of time of arrival. Very friendly. A job well done. Thank you More...
MH
House Cleaning
I hired these guys after I was let down by another contractor. Although William cleaning were able to see what was wrong with the previous contractors work and the first clean was OK their own standards very quickly dropped . Not capable of carrying out holiday let cleaning. Very poor standard indeed. Luckily we checked their work before guests saw it. Certainly would not recommend . More...
Graham
End of Tenancy Cleaning
I placed my bark and I had a few replies and decided I would give the job to William cleaning services.
The communication from the company was brilliant and a date was set.
I met the lady and she done a fantastic end of tenancy clean for me. Everything was left clean and sparkly nothing was too much trouble and very friendly. I would definitely hire them again and would highly recommend them for any cleaning work.
More...
Sylvia Jacob
Carpet Cleaning
All went well and on time, I can recommend.
David
House Cleaning
Excellent service quick and efficient
Johnny
End of Tenancy Cleaning
Great flexible team great job guys
Andrew Matson
Deep Cleaning Services
Great job. Very good results and very fast, finished almost an hour ahead of expectation. Would highly recommend.