White Horse Hotel

Great relaxing Xmas friendly helpful staff, great food loved every minute thanks

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Good food and great atmosphere for a Christmas lunch

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Stayed here for a weekend break. Location is great just outside the city approximately 10 minutes by car into the centre. Facilities include gym, sauna, steam room and pool .|Restaurant is first class, although menu could do with updating. There is a bar which shows sky sports. Rooms have recently been updated to a good standard, staff are very friendly and very helpful. Would definitely recommend a visit. More...

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Just came back from a stay in the hotel. The room was lovely. Had everything we needed. The breakfast was lovely. The jacuzzi was part or the swimming pool and was cold . The steam room and sauna is first class .. me and my partner had a back and neck massage. From Linda It was unreal definitely recommend her . More...

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Went for dinner and the food was fantastic. Steak was cooked perfectly. Will be back

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Great night at their Christmas party. Great food, staff are lovely and good spot prizes

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Beautiful hotel, lovely rooms, lovely food and the staff are very friendly and helpful.

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We have stayed at the White Horse numerous times and each time just gets better and better!||Last weekend we booked a last minute stay (literally 5 mins before our arrival at approx. 7pm) and what a great stay it was. ||The room/bathroom, as always, was absolutely spotless and very spacious||We got dinner in the hotel and the food was spectacular. We both got a complementary sample of pumpkin soup and as fussy/skeptical eaters we were unsure to try but so so so glad we did.. it was absolutely beautiful and would looove to have it again. We also both had steaks (as we generally always do in restaurants) which were amazing; great meat and definitely one of the nicest steaks we’ve had!||All the staff throughout our stay were extremely helpful and went above and beyond their duties. One waiting staff in particular was phenomenal and definitely a credit to the hotel.. anything we asked wasn’t too much for him.. even though we had him running back and fourth to the bar for drinks. He was great at recommending cocktails too- although with a sore head the next morning I’m not sure if it’s a good or bad thing hahaha (unfortunately we can’t remember his name- must of been the cocktails he ensured were always topped up). We were checked on multiple times by different staff to ensure everything was perfect - and so it was! Even though the restaurant was packed, there was no corners cut or stressed staff, they were all patient and extremely helpful. ||We cannot wait for our next stay - which I’m sure will be very soon! We couldn’t recommend The wonderful White Horse enough wether just for food, a few cocktails or over night stay. If you haven’t been you’re certainly missing out!! More...

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I came from Wales and spent 2 nights here for a wedding. Staff were absolutely fantastic, super friendly and I even had bottles of diet Coke delivered to me , from the gym! ! Service is great, food is lovely, rooms were clean and tidy, even had homemade biscuits put in your room as well as fresh towels, bins emptied and beds made each day. Really enjoyed my stay at the hotel. More...

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I went for a facial with Laura and she was excellent. Very professional and a lovely atmosphere. The only reason I wouldn’t give 5/5 stars is because the treatment room is by a busy corridor with kids going to and fro swimming lessons - but I came on a Saturday morning so was to be expected. That being said, the new spa that’s being built at the moment will be worth checking out in early 2020. Afterwards, I had afternoon tea in the hotel restaurant and the food and the service were very good! They were very professional and welcoming. Would recommend getting a little get away for the morning/afternoon and checking out the spa and restaurant. Thanks very much for a lovely experience!! More...

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Great place. Staff are very welcoming.

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Just home from another fantastic weekend at the white horse hotel in Derry. Third stay this year. I have no faults yet again. Staff were amazing, room was perfect and food was delicious. This hotel is perfect for family time, couple time and girlie weekends. Not too far from Derry to enjoy the city but far enough away to be able to relax in comfort. Highly recommend this hotel. Whenever we are heading to Derry I don’t even consider any other hotel. Big thank you to all the staff for treating us so well. More...

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We stayed in the white horse as part of my sister's 40th birthday . The service was exceptional.... And the dinning experience was amazing ! Will diffently return!!! The value for money of our package was unbelievable More...

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Brilliant package for couples. Lovely night with meal and then a massage by the lovely and friendly Laura. A chill night away. Look forward to see what the new extension brings to the spa thanks again More...

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Staff friendly and helpful. Rooms are cosy and comfortable. Parking right beside entrance very convenient to the Airport. Relatively close to the City of Derry the perfect accommodation if you are intending to travel around the Causeway Coastal Route.

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The hotel was excellent with comfortable rooms and great food and a great big pool, sauna , steam room , and Gym and the staff where fantastic , the entertainment on Friday and Saturday nights was brilliant. We have stayed here 3 times before and each time the food and the staff and the entertainment have never been less than excellent. More...

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My sister and I experienced the Ruby Pamper Package today.||We had use of the pool, steam room and sauna, a delicious 2-course lunch and then a 1-hour hotstone masssge. I also had the Dėclėor Facial. Linda performed my treatments and I can highly recommend her for her gentle touch, calming manner and wonderful technique. More...

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Very clean comfortable room. Delicious food. Wonderfully relaxing massage from Laura in the spa. Overall an excellent stay.

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Nice place to stay

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Myself and my boyfriend came here on the 9th November for the couples afternoon tea package. This included a 30 min massage, access to the facilities and then afternoon tea. Being a therapist myself I have high expectations but we were not let down at all! Linda and Shabelle are excellent therapists that have a lovely way about them, and are a credit to the White Horse. Also the lady at the facility reception (I can’t remember her name) was brilliant as well! Thank you so much we will definitely be back! More...

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Good stay, comfortable and clean room. Had excellent dinner in restaurant with good quality food. Enjoyed swimming pool even if it was a wee bit cold but more than made up by the sauna and steam room. Staff polite and professional. Very good value. More...

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Lovely hotel

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We booked the White Horse Hotel for an evening event to present certificates to a group of young people. The staff at the hotel were excellent especially Selina who was fantastic and couldn't have been any more helpful. The room we had was perfect and the buffet we had was lovely. The feedback from the young people was that the chicken goujons were gorgeous and I think the empty dish spoke volumes! ||I can't thank the staff enough for their help and it was great value for money also.||Will definitely book again for future events More...

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We had our evening wedding party here over the weekend and the service was amazing. All details were taken care of and everything went perfectly. The staff were extremely attentive at all times and always willing to help out. All our guests raved about the food (fish and chip cones). Would highly recommend! More...

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Good morning just a quick note to say we enjoyed our stay so much for the staff was excellent, service and friendly for our two rooms was lovely and comfortable beds. We had our dinner last night in the restaurant the waitress that served us Claire was very pleasant and friendly couldn't have done enough for us plus this morning at breakfast two ladies Valerie and Margaret like that couldn't do enough for us really makes a difference to the hotel the staff. Hopefully these three 3 ladies will be shown this review. Will be back in the new year. Regards Heather Leonard. More...

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I can highly recommend this hotel. My daughter and myself stay here for a christmas shopping trip. The hotel is friendly, cosy and very welcoming. Staff are all extremely friendly and nothing is too much trouble. Food is excellent. Very convenient to the city. More...

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Excellent service

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I attended a wedding here on Halloween night. The Hotel is furnished to a high standard and there are lovely areas to sit and chill. Unfortunately there was a power cut in the whole area and the electricity was out in the hotel for nearly two hours but the staff could not have been better. We had our starters by candle-light and by the time it came to the main course the electric had come back on. The food was really delicious . It was a very enjoyable day and the staff were outstanding. More...

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Staff very friendly

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Me and my mum received a voucher for an afternoon tea pamper day for mothers day. When we arrived we were warmly welcomed by Laura and another girl. My mum had the massage and she said it was absolute heaven, one of the best she has ever had and i opted for the facial which was fantastic, Laura made us feel so relaxed- i almost fell asleep! We then went for a swim and used the other facilities which were great too. Laura then kindly showed us to the restaurant where we had a beautiful afternoon tea, it was a real treat. We will deffinately be back again soon! More...

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Treated my friend to a spa package for her birthday. We both had treatments done by the lovely Laura . We had full use of the pool, sauna & steam room before the treatment then a lovely lunch in the restaurant. I would definitely recommend & can’t wait to go back in the new year when the new treatment rooms & relaxation area is complete. More...

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Stayed here for 1 night. Very nice hotel, great staff, got a cookie in our room! |Restaurant has excellent food, bar has lots of selection. |Wifi isn’t great but whatever! |Highly recommend this hotel when here More...

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We stayed for 2 nights would definitely recommend it check in was great .bedroom clean and comfortable. Food excellent both breakfast and evening meal . Staff all very pleasant and helpful. Hotel in great location away from all the buzz in the city great place to relax and leisure center was excellent steam room, sauna, Jacuzzi, pool , fitness area everything was work ing , changing area very clean and spacious.looking forward to returning More...

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My partner and I both came here for the first time this weekend, and we both have nothing but positive things to say. All the staff are lovely, the food is excellent and the rooms and facilities are great. A big thank you to Laura and Linda in the beauty rooms. Our first time having a massage here and they were both fantastic! If you’re ever staying in this hotel, call in and make an appointment. You’ll love it. Also, a big shout out to Claire the receptionist!! More...

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Lovely hotel. Room is lovely. Breakfast was nice. Having dinner tonight so can't comment on food.

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Great food, great service, but did you know that a coffee or a drink is not included in your meal These are seen as "extras" in Northern Ireland In Southern Ireland it's all included!!!!

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Stayed here recently on a Friday night along with my wife and young son. We were really happy with the family room that we were given as it was very large and bright. ||It was a cool evening but the room was comfortably warm and cosy. We all agreed that the shower was very invigorating and one of the best we have ever had in a hotel.||The two course meal that we all had was really enjoyable and prepared to a very high standard. The service by Joy and the rest of the staff throughout the hotel was very friendly and professional throughout our short stay. After dinner we we went into the lounge where we were entertained by a very talented young female singer. The bar prices were all sensible compared to most of the bars back in Belfast where we live. All and all a lovely hotel, we left the next day and agreed that we had a wonderful time and would return again soon. More...

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Booked a two night stay at the hotel and found it to be excellent! The reception staff were amazing nothing was too much trouble The atmosphere was friendly and warm. We booked into the restaurant one evening for dinner and the food was superb it was very reasonably priced, the beef was nothing short of exquisite! The restaurant staff were fantastic sorry didn't get the name of the young lad who served us but he was very efficient and pleasant and Joy Abraham was so lovely and we thoroughly enjoyed the nice the atmosphere as well as the food. The room was warm and cosy and bed was very comfortable.The breakfast staff were warm and friendly and couldn't do enough for us. Breakfast was fantastic lots of choice all hot and well presented. Would definitely recommend the hotel and in our view it should be five star! Please thank all the staff for us who made us so welcome. We will be back! More...

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Found this hotel ( which was only 30 minutes from my house) online on escapes.ie. I got an amazing offer and I even phoned the hotel to upgrade to the Clooney Suite - very recommended. I really wanted to treat my wife to a relaxing night away and this hotel certainly delivered. We 100% will be back and I will have no problem paying extra to upgrade to one of their 2 suites again. The room, food, staff and amenities I simply could not fault. The bed was amazing - huge and we sunk into the mattress. More...

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Dropped off by a taxi that drove off with my suitcase and passport. No hope of getting it for 3 days, flight tomorrow. The Hotel staff were amazing! Particularly the restaurant manager Joy Abraham. He knew nothing of my woes but greated me with a well needed ear to ear grin and a wonderful meal. Appropriate level of attentiveness. The travelling German choir singing beautifully as I ate and the amazing Trio of lamb also helped. They have made arrangements to recover my suitcase and send it on. Nice rooms and facilities.i feel much happier. More...

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Staff were helpful and accomodating in a very effective and efficient manner. I would definitely return here

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La estancia fue inmejorable!! Reservamos una habitación doble para tres días y al llegar nos encontramos con la grata sorpresa de que nos habían adjudicado una triple con zona de estar con sofá y mesa de lectura. Cama enorme con sábanas y nórdico nuevos, (ropa de cama y almohadas extras en el armario). Baño increíble con ducha para dos personas y agua caliente sin restricción, además de accesorios para la higiene de gran calidad. Detalle diario de unas galletas de mantequilla y chocolate caseras preparadas por el chef del hotel, así como botella de agua sin coste adicional. Muy silencioso para el descanso y el personal muy educado y simpático.||En definitiva, totalmente recomendable en relación calidad-precio. More...

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Great hotel the staff was brilliant as there was a power cut and they supplied candles and it was very romantic, lovely hotel

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Checked in at 2pm and had a back neck and shoulder massage for 3, from the moment I stepped in through the doors, I was welcomed by amazing staff at the front desk, as for the massage it was second to none one of the best massages if not the best I've had in a long time! carried out by Linda!

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Just back from a one night stay. Package deal, spa facial included- lady who performed the facial was absolutely fantastic, felt so relaxed. Food and service- all wonderful also, cannot recommend enough! Thanks for a lovely evening! More...

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