97 customer reviews
Adam Francis
Great hotel . Quiet great staff
Reviewed on Facebook
Marie Bridger
Comfy rooms and beautiful hotel
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O'Connell Tina
welcoming and spacious little in no man's land but a great green pub not fsr away
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Paul Ozzie Osborne
only been here one night so far on business I am a Nightshift worker and have been woken up twice once by cleaners banging about outside my room and a second time by a maintenance guy just walking in my room with no previous warning didn't even knock! I already find it hard to sleep and now have to go do a 12 hour shift in 4 hours sleep #fuming More...
Reviewed on Facebook
Anna-Marie Thorpe
Lovely afternoon tea, plenty of sandwich’s and cakes . Only thing is more hot water would have a nice gesture to top up tea.
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Dawn Tarren
Great investigation with plenty of activity 👻👻
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Mike Coates
great friendly arrival and lovely clean room
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Gav Roberts
It's no 5 star, and it does not try to be, but it's clean, staff were friendly and it's good for York access. Would stay again 👍
Reviewed on Facebook
Angela Wood
we attended a wedding party, the hotel and staff were fantastic. First class all the way.
wedding breakfast, Sit down meal, evening buffet.
all of the staff made our day so professional, nothing was to much when asked.
Thankyou all for a day to remember xxxx
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Rachy LJ
We are leaving today after a 2 night stay for my partner and myself birthdays. This hotel has been fantastic and the staff are so lovely.
A nice comfortable room, amazing breakfast and good location a few minutes drive to the park and ride.
The communication between myself and the hotel was also excellent and not forgetting the free heath club facilities that are available.
Would definitely come here again
Thanks Mecure for making our Birthdays special!
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Christine Cobb
We have just returned from a lovely two night stay here with my 8 year old daughter . The hotel was lovely and clean throughout , traditional decor what you would expect . All staff were friendly and helpful , especially Caitlin on reception who always had a cheery smile when you passed . Breakfast was lovely , with a very big selection of lovely fresh food . We had paid for early check in but the room wasn’t ready when we did get there , didn’t cause any issue , money refunded and we just went out for the day and came back later . We did eat in the restaurant on the first night as dinner was included for one night (although only for us adults and not our child which didn’t make sense as I did book a family room for 3 people ) , food was “ok” , unfortunately my husband had fish which was just full of bones so not enjoyed . Bar wasn’t greatly stocked , not through any fault of the hotel - simply delivery issues as with everywhere at the moment . Can tell the hotel is a little short staffed from what it would have been pre covid but they are certainly doing there best and doing a good job at it . Would return . More...
Reviewed on Facebook
Tom Carman
Breakfast was great room was dated but clean Arrived at 7pm after booking at 6pm was told to wait for 35 minutes until booking came up on there computer even with booking confirmation Email Lady was not helpful at all Was told by her we would have to pay for breakfast even with proof on email it was included The rest of the staff were amazing but First impressions count and ours was not good after a 6 hour drive
Reviewed on Facebook
Emmy Oritah Otieno
Top New Year’s Masquerade Party. always love visiting this Hotel . We had an ace time . Thanks to the brilliant staff ?? ??????. Roll on 31 Dec 2020 ???????????????????????? More...
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Fay Highton
Good for a couple of days get-away. NYE party celebrations and food were great. Really friendly, helpful staff. Room was very clean. Downside ... rooms outdated, noisy bathroom extractor, incredibly expensive bar. More...
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Ethel Nicholson
enoyed my stay apart from phone in room waking me up 3 times. so got little sleep.
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Barry 'Aqua' Flood
Great night once the beers started to flow hehe ????????????????
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Janet Warrior
Convenient for York weekend away
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Lyn Warren
We were only here for one night travelling from the Midlands to Edinburgh. Soon as I walked into the hotel and especially our room I wished we were here for longer. We shall definitely return to see more of the beautiful York. Hotel is very comfortable, classic decor and ambience which compliments the age of the hotel. Breakfast was delicious as was the evening meal. Staff were well trained and friendly. Park and Ride was a few minutes down the road and an excellent way to get into York. We had a very good offer with Secret Escapes which certainly fulfilled it's promise. More...
Reviewed on Facebook
Ramona N Balcan
Really nice experience. Great hotel, great service,well trained staff. Will be back any time we are in York. ????
Reviewed on Facebook
Sarah Lyons
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Michael Slater
Fantastic stay with my brother. Room was clean and tidy and staff lovely.
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Donna Rae
Great hotel had a lovely time stayed 2 nights and the breakfast was beautiful �
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Dave Owen-Barker
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Yvonne Hands
Comfortable room. Welcoming amiable staff. Great food. Would stay again
Reviewed on Facebook
Keith Sellers
Lovely room. Shame restaurant wasn't open though. Would have made it even more enjoyable after a long journey.
Reviewed on Facebook
Keith Hannam
Had an excellent nights stay on the 17th Dec,after a good day in York. Loved the hotel,nice clean bedroom,reception /bar area ,restaurant and the food was lovely. Could not fault anything .
Reviewed on Facebook
Carey Austin
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Julie Bowley
Excellent stay at Fairfield Manor. Always stay here for our trips to York. Lovely staff and breakfast really good choices
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Kay Riley
Very nice afternoon tea ,would certainly go again .thank you .
Reviewed on Facebook
Jen Gill
I stay a the Mercure as a base for family visiting. It is always a pleasure, the staff are great, the rooms spotless and as warm as you want. No negatives as far as I am concerned. More...
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Katie Hagland
Staff was very friendly and polite. The room was lovely and food faulted, would love to Stay here again.
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Beverley Fernandez Cruz
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Karey Dillon
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Mark Gorman
Absolutely Awful! Tired , dirty and depressing !! Avoid !!
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Diane Wescott
Very nice hotel, beautiful building. Large bedroom and comfy huge bed! Nice temperature in room although couldn't open windows, room 307. Friendly staff and lovely choice of breakfast. Perfect. More...
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Linda Shields
Nice hotel, rooms are spotlesd, good food and lovely staff.
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Kev Severns
Great staff, over priced food and needs updating also loud if you have a baby
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Darren Pownall
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Martin Bailey
Just what we needed a bit of pampering after a weeks camping.
Reviewed on Facebook
Christine Merrington
Had a wonderful night here Saturday night beautiful suite room large comfortable bed clean and well presented. Fabulous attentive staff nothing too much trouble. Delicious 3 course meal in restaurant thoroughly enjoyed a special night away x More...
Reviewed on Facebook
Jean Roberts
Lovely hotel. Massive bed, very comfortable. Nice clean room. Found the staff very friendly & helpful. Food was 1st class. Would definitely stay again.
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Veronica Holt
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Saira Masood
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Rebecca Rose
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Mel Catterall
Absolutely amazing hotel, staff, room and grounds. They cannot do enough for you!!!
Reviewed on Facebook
Angela Maxwell
Rooms are clean and tidy. Hotel warm and welcoming. The restaurant has a wide range of food to suit every taste. Reception friendly and helpful. Bar staff friendly. Loved the comfy leather sofas in the lobby for after dinner drinks. Would definitely stay again ���� More...
Reviewed on Facebook
Kevin Flintoft
Food was ok a little disappointed with portion size Drinks very expensive Abba tribute was good Overall we had a lovely night
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Ian Riddell
Good hotel staff friendly would go back to stay again
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Warren Beardsmore
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Andrew Watson
We had our silver wedding anniversary ball there on Sunday could not thank them enough nothing was to much trouble highly recommend thank you also to Beth who arranged it all.
Reviewed on Facebook