Walfinch
LU1, Luton
(9)
LU1, Luton
(9)
Walfinch Dunstable, Luton & Leighton Buzzard is an independent registered provider of adult care services in Hertfordshire, Bedfordshire, and the Luton area.
Our healthcare services agency aims at offering skilled care to enable people to achieve their optimum state of health and well-being in the comfort of their own homes.
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9 customer reviews
Alexander
The live-in care services are excellent. They are there when you need them. Friendly, personable and accessible management even outside of normal office hours.
Always someone on call.
Robert Hess
I've been very surprised about how meticulous the management of Walfinch Dunstable has been with record keeping and how helpful the carers are dealing with my father. Their live-in care service is by far the best we've experienced. I will recommend this service. More...
Josh McDonald
Fantastic service, cannot recommend highly enough. At a critical time for me and my family, the responsiveness and professionalism I received from Walfinch helped put my mind at ease right away. You can tell they really care about the individuals they help and have a commitment to the highest quality care. More...
Amit Gupta
We needed support for our parents within days due to a sudden change in circumstances. Once the manager came over and conducted a risk assessment, everything was set up within hours. They provided access to an app that allowed me and my siblings to keep an eye on our parent's health and general state. The records are kept up to date, and daily logs are filled with comments written by carers after each visit. I highly recommend Walfinch Dunstable. More...
Ruben Avakian
The registered manager was extremely helpful in setting up a live-in care package for my parents. It took one phone call and one meeting in person. Given the low mobility of my parents as well as complex medical requirement of my father, I thought it would be very difficult to deal with for any carers, but the two carers that take care of them are so well trained. I believe both of them are trained nurses, to my surprise. They made sure the experience continued to be very positive and easy. My parents are so pleased, and so am I. I am therefore glad I was able to leave feedback here to say, thank you! More...
Graham Ward
My nan was very dear to me and I would like to thank your team for the excellent care she received. And also the support I received in her last days. 5 stars is not high enough.
Graham
Samuel Williams
Easy to set up care for my mother. Staff are great and knowledgeable. I love the care app, so I can see how mum is when I’m at work.
Mrs Carroll
From the start the process was incredibly smooth in setting up care for my family member. All the staff I've encountered have been helpful and friendly. The small team of carers who visit my family member are nice, well trained, helpful and nothing is to much for them. Me and my family highly recommend Walfinch. More...
Sarah Dallas
Home & Domiciliary Care
I contacted Walfinch at a time when caring for my mother in law was becoming overwhelming and from the outset I was given the best of experiences. They went over and above to help me and accommodate my requirements, gave me much needed time to myself and encouragement and advice when needed. I need especially to mention Leigh…..an exceptional person who couldn’t have been kinder. Thank you so much to each and every one of the Walfinch team. You are lifesavers. More...
What do you love most about your job?
We have the ability and opportunity to make a difference. At Walfinch we simply care!
We love seeing trust develop between the carer and the client. We love the fact that we have the privilege to add value and help create a safe space for our clients and their families.
What inspired you to start your own business?
We value people, and we are inspired by the journey of turning pain into pearls.
Why should our clients choose you?
Walfinch has a holistic approach to care, we choose to see the person and not the pain although we very much respect where you are in your life. We are responsive and believe you deserve nothing but the best in care. We are very much aware that your journey can still be one of hope and joy and we are willing to commit our best so that you can still enjoy your best life.
Can you provide your services online or remotely? If so, please add details.
We provide services in person, but we are able to provide companionship and support online. We can be of support to your family as well if they feel like discussing needs which they may have.
What changes have you made to keep your customers safe from Covid-19?
All our staff are highly trained in Infection Control and PPE COVID-19. We have regular testing for our staff and keep a sterile and safe environment for our clients.
Dementia Care
Our support workers are hand-picked and highly trained to manage the challenges of Alzheimer's disease, Vascular dementia and many other types of dementia care. We see past the diagnosis of dementia and look at the person and their needs.
Companion Care
Walfinch provides excellent hourly or live-in companionship services for individuals who require help and assistance to live independently. We find this combats loneliness and any deterioration in mental health.
Respite Care
Providing relief to a regular carer so they can take a break and some time out to rest.
Convalescent Care
Assisting clients when they return from hospital, providing support and company as they make their recovery, including hoisting, lifting and administrating medication.
After Stroke Care
Providing care and reassurance, our carers support stroke rehabilitation including speech and mobility recovery.
Domestic/ Household support
Assisting clients in and around their homes to maintain a clean and habitable home including cleaning and shopping.
Personal Care
Assisting clients with all aspects of their personal care needs including washing, dressing, medication support and fluid and nutritional needs.
Palliative Care
Assisting clients with Pallative care. We can provide carers who are trained in and have experience in end of life and palliative care for clients who wish to remain in their own home close to relatives and friends.
