Visiting Angels South Middlesex
TW4, Hounslow
(8)
TW4, Hounslow
(8)
A premium quality home care company providing personalised care.
Visiting Angels - South Middlesex believes that home care can be different, so they want to help people live well in their own home.
They provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own homes.
Show more
8 customer reviews
Maureen dagmar Hubbard
Home & Domiciliary Care
Wonderful team all staff are amazing always willing to help and friendly they have helped me in my recovery
Reply from Visiting Angels South Middlesex
We are all delighted to hear that you're happy with the home care! Your positive feedback is greatly appreciated by our Angels. Thank you
Zena Duguid
The team have been very welcoming and friendly. They are professional and caring towards their clients and staff. Nothing is too much trouble.
Reviewed on Facebook
Marcus
I've worked for visiting angels a few week's, it's an amazing business and a really beneficial place to work if you're turly passionate about caring and looking after people this is a great company for you I highly recommend this company as the level of work they do is higher class then I even expected from a care point of view, quality of work is extraordinary and it's not like no other in the field the company when above and beyond to support Thier employee to ensure they give the best possible care they can and all our client's are well appreciated off the care we deliver to them.
Reply from Visiting Angels South Middlesex
Thank you Marcus for the positive review you've given to our services. This type of feedback encourages our team to continuously exceed quality standards. We are glad you are thoroughly enjoying your face to face training and shadowing calls. Welcome to the Visiting Angels South Middlesex team.
Mr D Cameron (client)
A breath of fresh air and a new life entered my life when Visiting Angels moved in. I, with their expert help, feel rejuvenated. Well done Angels by name and Angels by deed. Health is vital and Angels have helped restore mine. God bless them. More...
Reply from Visiting Angels South Middlesex
Our pleasure, so glad our Angels have helped support you and we are glad to be part of your progress back to better health. We appreciate all your feedback and five-star review, thank you.
M C (Client)
What an amazing team of people. My uncle can be tricky at times, but Visiting Angels always bring a smile to his face. Nothing is too much trouble and the level of care is very high. Timings are impeccable and notification is always given if any delay, which is rare. To find a care package for my uncle, I thought was going to be a struggle, but Visiting Angels live up to their name and I can speak very highly of them all. Thank you, Visiting Angels, you have taken away some of the stress of looking after an elderly relative and given my uncle care to a very high standard. More...
Reply from Visiting Angels South Middlesex
Thank you so much, for your five-star review! We will share this with the team, to let them know to keep up the amazing work and thank you, for trusting us.
David V
Visiting Angels have been very responsive and easy to communicate with throughout the time they cared for my father. They never missed a visit and would inform my father of the schedule of carers each week, so that he knew who to expect. They were able to increase the number of visits when asked and even provided cover at short notice when my father needed extra care one weekend. All the carers were very kind and patient with my father who was a very demanding client! More...
Reply from Visiting Angels South Middlesex
Thank you so much for taking the time to leave us this wonderful review. We appreciate the fantastic review and are glad we could be of service to you and your father.
Andrea Hughes
Home & Domiciliary Care
We chose Visiting Angels South Middlesex to provide care for my mum as it is a family run business with a background in the Healthcare industry. All of the team is very caring and friendly. It is evident that the company cares for its employees as much as it does for its clients. More...
Reply from Visiting Angels South Middlesex
We can't thank you enough Andrea for your kind words of our service. Your review means a lot to us and lets us know we're on the right track.
Jonny
Fantastic approach to care, their company ethos attracted me to them.
Reply from Visiting Angels South Middlesex
Thank you Jonny for your 5 star review. Your feedback is always valuable and appreciated. Thank you again
What do you love most about your job?
We are so proud at the Visiting Angels South Middlesex branch for giving back to my local community. With the help of our great Angel carers, we are providing and looking after the elderly and giving them something to look forward to every day.
What inspired you to start your own business?
My passion for caring for the elderly started way back when I was 14. I had volunteered at a local nursing home playing the clarinet to the elderly every Sunday. From then, I always had it in my mind that one day I would run a home care service of some kind. Years went by and naturally my career digressed and spanned from working within different industries such as finance, retail and more recently in aviation for a global airline. Whilst I have worked in these industries, the thought never left my mind to go back to care.
My late grandmother always said I was destined to work in care and I am so happy I can fulfil this with the help of my supportive team with me.
Why should our clients choose you?
Our unique approach to managing your home care in Hounslow, Twickenham, Hampton, Shepperton and surrounding areas begins with listening to you. We know that purchasing home care is rarely a happy occasion, driven by either an acute health episode, or a slower deterioration in health or mobility, which has prompted a call for help.
Therefore, our team give the time to understanding your personal story, your circumstances, concerns and needs, we then create a home care plan completely tailored for you, or your elderly loved one.
This means that we put our care giver (Angels) at the heart of everything we do. We set them up for success in delivering the care you need, we believe that care cannot be rushed, and that companionship should come as standard.
Importantly, we also reward our Angels with the best pay rates in the industry, as well as continually developing their capabilities to deliver quality care.
At Visiting Angels, we have an extremely experienced team of care giving Angels who have been delivering care for many years. We are therefore able to provide a range of care services including:
-Personal Care
-Elderly Care
-Companionship and domestic help
-Dementia and Alzheimer’s Care
-Stroke Care
-Live-in Care
-Palliative Care
-End of Life Care
-Respite Care
-Post hospital Care
A free pre-support assessment will identify all your specific health needs, such as support with medication and nutrition, and will allow us to tailor your care plan to these needs.
Additional specialist training is given where needed so that our care giving Angels know exactly how to best support you, or your elderly loved one, thus providing excellent value for money.
Postcodes include:
TW1, TW2, TW3, TW4, TW5, TW6, TW7, TW11, TW12, TW13, TW14, TW15, TW16, TW17, TW18, TW19, UB1, UB2, UB3, UB4, UB5, UB6, UB7, UB8, UB10, UB11, W5, W7, W13, KT12, KT8
We provide local carers (Angels) that live in or near to your community, and we match them to both you and your home care needs through Choose Your Care giver.
An essential part of our service is to give our clients a choice of caregiver matched to their own specific care needs, and to their hobbies, pastimes, and interests. We introduce you to our matched Caregiver before home care starts, so that you can get to know them and decide if they are right for you. It is important for our long-term relationship that our clients trust the Angels that they invite into their homes and enjoy being in their company.
Can you provide your services online or remotely? If so, please add details.
We offer a face to face service and are happy to travel to any of our area including:
#Ashford #Surrey #Egham #Esher #Feltham #Fulwell #Greenford #Halliford #Hampton #Hampton Hill #Hanwell #Harlington #Harmondsworth #Hayes #Heathrow #Heston #Hillingdon #Hounslow #Hounslow West #Hounslow Central #Hounslow East #Isleworth #Laleham #Northolt #Osterley #Richmond #Shepperton #Staines-Upon-Thames #Southall #Stanwell #St Margaret’s #Sunbury-On-Thames #Syon #Teddington #Twickenham #Uxbridge #Walton-On-Thames #West Molesey #East Molesey #West Drayton #Whitton #West Ealing #Wraysbury #Yeading
What changes have you made to keep your customers safe from Covid-19?
All Angel carers are fully trained in Infection Control and extra training given in Covid 19 procedures. Staff are given up to date training when the government guideline updates are given.
All Personal Protective Equipment is provided for our carers.
Personal Care
Can cover, but is not limited to:
-Bathing and showering, including bed-baths
-Applying lotions and creams as required
-Dressing and getting ready for bed
-Oral hygiene
-Applying make-up, and hair care
-Support with shaving
-Foot care, especially if you are diabetic need to be extra vigilant with your feet
-Helping you to the toilet, including using a commode or bed pan
-Changing continence pads, along with cleaning intimate areas
-Support moving position in bed, to stretch and prevent bed sores
Elderly Care
Including:
-housekeeping services,
-cooking meals,
-personal care,
-domiciliary care,
-mobility support,
-administering medication
-companionship
-support getting out and about (all our carers have their own car and business insurance)
Companionship and Domestic help
-walking the dog
-going to collect pension or visiting the bank
-shopping for food, clothes or other items
-going to leisure activities
-enjoying a chat over a cup of tea
-company while doing crafts or hobbies
-going to a day service
-visiting a community centre
-using public transport
-company and transport for doctor, dental and hospital appointments
-encouraging and helping with exercise where appropriate
-help using a mobile phone, TV remote control or computer
Dementia and Alzheimer' Care
-Home comforts: allowing you or your loved one to stay in familiar surroundings.
-Stability: offering the reassurance that you or your family member can stay in touch with friends and the community.
-Peace of mind: the reassurance that comes with high-quality home care, provided by highly qualified carers.
-Flexibility: as much or as little help as is needed that can be adapted to changing circumstances.
-Cost: depending on the care needed, home care may be cheaper than residential care
-Pets: if you or your loved one has any pets, they can stay in the home too.
-someone to take over caring to give you a break
-our Angels are trained in how to lift safely
-help with housework and shopping
Stroke Care
-Stroke Care supports you in the familiar surroundings of your home which can assist and speed recovery.
-After a stroke, we create personalised care programmes to make the transition from hospital to home as easy as possible and provide the essential ongoing support necessary to help you on your road to recovery.
-Our care giver Angels make your independence and dignity a priority.
-We help you get ready for the day or ready for bed
-They can help you take a bath, look after yourself
-Help with your medication.
-Whatever you need, they always deliver it with kindness and sensitivity, remembering your Right to Respect every time.
-We can support down to your needs and preferences, and those of your family and friends.
Live In Care
The carers provide all types of care and support including -incontinence care,
-prompting of medication,
-companionship,
-cooking,
-getting to medical appointments etc.
-All of our carer giver Angels have been thoroughly interviewed face to face, DBS checked and reference checked and we ensure that all are dependable, kind, highly skilled and experienced.
Palliative Care
Palliative care at home can involve:
-Personal care and assisted living such as assistance with bathing, dressing and toileting
-Continence care, whether it is changing continence pads or managing a stoma or catheter
-Medication support including prompts or administering medication, even the more complex prescriptions
-Support with pain management
-Help moving around the home, whether it is gentle support or hoisted transfers
-Assisted living through housekeeping duties such as vacuuming, dusting, changing beds or doing the laundry
-Preparing meals to your tastes, and washing up afterwards
-Caring for your pet including feeding and walking
-Running errands to collect prescriptions or food shopping
-Companionship and supporting your independent living at home
End of Life Care
We also support any social needs; our aim is to help your loved one to achieve the best quality of life, as well as ensuring you are also supported during this difficult and emotional time.
Dying in a dignified way in your own home is enabled by our team supporting your loved one by providing professional care. This helps them to retain a decent quality of life for the time they have left by providing relief from pain and other distressing symptoms, keeping them as happy and as comfortable as possible.
Respite Care
As a carer you’ll be able to relax, knowing that your loved one is in a warm, supportive and safe environment. And, if you’re able to visit, you can look forward to enjoying quality time with your loved one, knowing our care giver Angels are looking after all their care needs.
-Respite care can also be a valuable break for those being cared for. It provides a chance to enjoy a change of scenery, meet new people, and try out some new activities.
-Respite care provides an opportunity to trial the care in the home experience for a few hours or a few days.
Post Hospital Care
Visiting Angels often works cooperatively with physical therapists, and other health professionals to provide complementary services so the client is provided a full spectrum of care that will help expedite the recovery process.
Care giver Angels make our clients’ transitions from hospital to home as seamless, safe, and positive as possible. Our caregivers post-operative care services include:
-Transportation - our carer givers all have cars and can provide transportation home from a hospital or facility, including scheduled follow up appointments and physical therapy sessions.
-Medication Reminders - Caregivers will pick up prescriptions and other supplies, and we can remind clients to take their medication on time.
-Encouragement - Recovery is hard work and our Angels are there to provide encouragement and support doctor-prescribed physical or speech therapy.
-Companionship - It’s not unusual for clients recovering from surgery to experience melancholy or become frustrated. Our Angels are there to provide companionship and engage in meaningful activities that the client enjoys.
-Personal Care - Surgery and extended hospital stays often result in weakness and limited range of motion that cause difficulty grooming and bathing. Our caregivers can provide basic personal hygiene support to help get dressed and ready every day. This also includes light housekeeping to keep the home environment clean, tidy, and safe from any hazards.
-Respite Care - When you or other primary caregivers need relief, our caregivers can step in. We will cover all responsibilities while you take a break and recharge.
-Patient Monitoring and Communication - our Angels will provide follow-up communication with family members and a client’s Primary Care Doctor to keep everyone updated on the recovery status.
We actively work with our clients and their families to create a postoperative care strategy that fits everyone’s specific needs.
We provide a premium home care service across the South Middlesex area including:
#Ashford
#Surrey
#Egham
#Esher
#East Molesey
#Feltham
#Fulwell
#Greenford
#Halliford
#Hampton
#HamptonHill
#Hanwell
#Hanworth
#Harlington
#Harmondsworth
#Hayes
#Heathrow
#Heston
#Hillingdon
#Hounslow
#HounslowWest
#HounslowCentral
#HounslowEast
#Isleworth
#Laleham
#London
#Northolt
#Osterley
#Richmond
#Shepperton
#StainesUponThames
#Southall
#Stanwell
#StMargarets
#StrawberryHill
#SunburyOnThames
#Surrey
#Syon
#Teddington
#Twickenham
#Uxbridge
#WaltonOnThames
#WestMolesey
#WestDrayton
#Whitton
#WestEaling
#Wraysbury
#Yeading
Postcodes include:
#TW1 #TW2 #TW3 #TW4 #TW5 #TW6 #TW7
#TW11 #TW12 #TW13 #TW14 #TW15 #TW16 #TW17 #TW18 #TW19
#UB1 #UB2 #UB3 #UB4 #UB5 #UB6 #UB7 #UB8
#UB10 #UB11
#W5
#W7
#W13
#KT12
#KT8
