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Visiting Angels Central Lancashire

PR7, Chorley

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About

Visiting Angels have been delivering high quality care for over 20 years. From experience, we know that care cannot be rushed. We offer 1-hour visits so that you can get the very best service possible. We will allocate the same caregivers each week so they can build relationships with your loved ones and deliver a truly person-centred care experience.

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Reviews (2)

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5/5

2 customer reviews

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15 July 2021

Amazing company. It is run by such a wonderful management team and carers. All carers actually care for the client rather than other agencies that do it just for money. Thank you for being such a fabulous business, we need more of you guys to look after our disabled or elderly. 5* highly recommended More...

Reviewed on Facebook

24 August 2018

I’ve worked for Visiting Angels since Feb 18 and l personally am extremely happy to be part of their team. Great employee benefits including extremely fair hourly rate with regular pay increases, my car was recently given a full valet and I won a spa voucher at Tankersley Manor for winning care giver of the month. You are paid whilst completing a comprehensive training programme and office and management are professional yet approachable, they have literally bent over backwards to fit work round me and the hours I am able to do as a single parent, and have promptly dealt with any issues raised. I have a lovely client base that is growing and l regularly receive good feedback from my clients via my manager, who is keen to let me know when I’m doing a good job which is something I think is missing in a lot of work places. As well as 20 days holiday a year, you are paid for travel time between client visits and a generous mileage allowance. There are other perks, such as servicing your vehicle annually and they are constantly monitoring and looking for ways to incentivise staff and show you their appreciation. If you are looking to start a career in or are currently working in the care sector and thinking of changing your employer for one that actually cares about you as much as their clients then I couldn’t give them a higher recommendation. More...

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Services

Personal care is the support and supervision of daily personal living tasks and private hygiene and toileting, along with dressing and maintaining your personal appearance. Our caregivers are provided with high quality training to ensure that the personal care they provide is discreet, dignified, and respectful of your personal boundaries.

Personal care can include but is not limited to:

- Bathing and showering, including bed-baths
- Applying lotions and creams as required
- Dressing and getting ready for bed
- Oral hygiene
- Applying make-up, and hair care
- Support with shaving
- Helping you to the toilet, including using a commode or bed pan
- Changing continence pads, along with cleaning intimate areas
- Support moving position in bed, to stretch and prevent bed sores
- Changing or maintaining a stoma or catheter bag, or other form of clinical intervention

Our Care Manager will complete a thorough in-depth assessment which will then allow for a person-centred care plan to be written up and provide our caregivers with all the information required to provide you with outstanding personal care tailored to meet your needs.

Companionship care is a service that provides friendship, company and conversation, and aims to prevent or reduce loneliness in people that may otherwise be isolated. Loneliness and isolation can have serious effects on a person’s health. Social interaction can make all the difference to someone who would otherwise feel alone and can have a massive impact on their day-to-day outlook and positivity.

Our Care Manager will complete a thorough in-depth assessment which will then allow for a person-centred care plan to be written up and provide our caregivers with all the information required to provide you with outstanding care. Our Care Manager will discuss with you all the ways to get the best out of companionship with our caregivers. It may be that you live alone and cannot see family and friends as often as you like, that you are recently bereaved and finding it hard to adjust, perhaps you need help with the weekly shop, would like to join a local group, or that you just would like some company to socialise and chat.

‘Palliative care is an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial, and spiritual.’ – The WHO.

Our Caregivers are trained and experienced in complex care. Our Visiting Angels Academy provides caregivers with quality training including how to recognise non-verbal signs of pain. Our Care Manager will complete a thorough, in-depth assessment, taking the time to understand you, your needs, and your wishes. A person-centred care plan will then be written to assist our caregivers to provide you with outstanding care and meet all your physical, emotional, pain management and spiritual needs.

Dementia care is specialised care centered around providing the care and support required to enable you to continue living in your own home. Our Caregivers are experienced and provided with high quality training to ensure that the care they provide is discreet, dignified, and respectful of your wishes. Our Caregivers know how important routine is to someone living with Dementia and they will work to follow your routine whilst allowing you to remain as independent as possible. Here at Visiting Angels, we realise that dementia is progressive, and things can change for you very quickly. We encourage all our caregivers to provide frequent feedback and review all packages regularly so we can identify any changes quickly and adapt your care package to suit.

Our Care Manager will complete a thorough in-depth assessment which will then allow for a person-centred care plan to be written up and provide our caregivers with all the information required to provide you with dementia care tailored to meet all your needs.

Following a stay in hospital, a little assistance may be required to help you get back on your feet. We can offer short-term packages tailored to you, helping with as much as is needed to get you back on your feet.

Our Care Manager will complete a thorough, in-depth assessment which will then allow for a person-centred care plan to be written up. This will provide our Caregivers with all the information they need to provide you with assistance to recuperate from your hospital stay. Caregivers will provide professional feedback to our Care Manager to ensure that the package meets your needs. Your package can increase/decrease as required until a time you feel that it is no longer required.

Respite care means taking time for you away from caring for a loved one. Taking a break from caring responsibilities is important for your wellbeing, while the person you care for is looked after by someone else. Respite lets you take time out to look after yourself and helps stop you becoming exhausted and run down. There are lots of respite care options and our respite packages are completely tailored to the needs of you and your loved one.

Our Care Manager will complete a thorough, in-depth assessment which will then allow for a person-centred care plan to be written up. This will provide our Caregivers with all the information they need to provide your loved one with outstanding care and allow you to relax whilst you take a little time away.

The purpose of end-of-life care is to support those with terminal conditions to be as comfortable as possible during their remaining time. Ideally, this should allow them to die with dignity. Dying is often painful to contemplate, and as a society, we do not discuss death and dying openly. Some people may choose to spend their remaining days in hospital or in a hospice environment; more people are choosing end-of-life care at home where they can be in familiar surroundings with those that they love. Here at Visiting Angels our caregivers are experienced and highly trained to ensure that during what can be a distressing time, the care provided is discreet, dignified, and respectful of your wishes.

Our Care Manager will complete a thorough, in-depth assessment which will then allow for a person-centred care plan to be written up. This will provide our Caregivers with all the information required to ensure that you are provided with outstanding care during what can be a distressing time.