Valley Care Doncaster
S64, Mexborough
S64, Mexborough
Welcome to Valley Care Doncaster! With help from our well-qualified and carefully vetted care professionals, you or your loved one can enjoy the best possible independence and quality of life whilst continuing to live in the home they love.
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How long have you been in business?
Valley Care has been in business 13 years, starting out in the beautiful Peak District before expanding into Yorkshire, Humberside and the East Midlands.
Do you bring your own equipment and supplies?
Our care workers are equipped with appropriate Personal Protective Equipment to keep you and them safe. This includes gloves, aprons and face masks. We always work in line with current government guidelines.
What do you love most about your job?
Ask any of our care workers and their answers will be very similar! We love to help people. We take huge satisfaction in the little things - brightening a customer's day, making them laugh, seeing them find a new way to do something for themselves, watching a recovery unfold. No 2 days are ever the same. We love that with our help, support and encouragement, our customers grow in independence, confidence and contentment and tell us their quality of life is transformed. How many people can say that about their job?!
What inspired you to start your own business?
Valley Care was created by a group of former care workers, inspired by their experiences to set up a community-based care at home service that put clients at the very heart of their care and support to ensure they can continue to live well and thrive in their own homes. The company was built on the principles of personalisation, people first, quality and going the extra mile and we've remained true to these during our expansions. We're proud to be an essential part of the communities we serve.
Why should our clients choose you?
We're a team of well-qualified professionals with a passion for delivering inspiring and life-enhancing homecare. Because we recognise and celebrate individuality, every package of care is tailored to an individual's needs, preferences, goals and lifestyles - you'll come first every step of the way. We work hard to make sure that our support has a positive impact on every aspect of our customers' lives - we go much further than just addressing physical needs.
We're regulated by the Care Quality Commission so you can rest assured that our working practices are of the highest standard.
Can you provide your services online or remotely? If so, please add details.
The nature of the services we provide mean they are typically delivered face to face, however, we do offer 'virtual' check-ins and well-being telephone calls as part of our services.
What changes have you made to keep your customers safe from Covid-19?
Valley Care Doncaster works to current government guidelines in respect of Covid-19. Care workers attending your home will wear appropriate PPE for the activities being undertaken including face masks, gloves and protective aprons.
Hourly Visiting Care
Whether you need help for an hour or two each week or fortnight, or multiple visits each day, Valley Care Doncaster can help. Our team will work with you to determine what you'd like to achieve with our help, and design a care plan and visit schedule that reflects and supports your goals. Depending on your needs, your visits may be attended by one or two care workers. It's important to us that you remain in the driving seat, so we'll make sure your preferences and instructions are communicated to your assigned care worker(s) from the outset. In addition to providing practical support, you can expect your care workers to take the time to get to know you, take an interest in you, and have a chat. We'll keep in touch with you and review your care plans regularly to make sure you continue to be delighted with our services, and that the support we provide adapts with you over time.
Live-in Care
Live-in care is an unsung hero, enabling people to continue to live in their own homes rather than needing to reluctantly move into a residential care setting. A carefully vetted live-in care professional, matched to you, your needs, preferences and lifestyle, will live with you in the spare room of your home, on hand throughout the day to support you and provide companionship. In addition to supporting with personal care, medication, practical household tasks and meals, your live-in care worker will keep you company and help you enjoy your preferred social activities, including getting out and about. Live-in care is suitable for those who only require minimal and infrequent support during the night. Your live-in care worker will have a 2 hour break each day. This can be covered by our visiting care team, or your family/friends, depending on your preferences. Live-in care workers work on rotation, usually staying between 2 and 10 weeks before switching with their colleague.
24-hour Care
Our 24-hour care service is ideal for customers who require more intensive support, including throughout the night. Your regular care team will be trained to meet your unique physical and emotional needs so that you can be confident in their support. Typically, your care workers will work in shifts of up to 12 hours before handing over to a colleague. That means you will enjoy exceptional continuity of care from a team who will come to know you well and so can pick up on even the subtlest changes in your presentation and act quickly to get the help you need, e.g. from GPs, mental health teams, hospital specialists etc.
Personal Care
Valley Care Doncaster can support you or your loved one with personal care including toileting, continence care, washing, dressing and hair care. Our care workers are trained to the highest standards and will respect your privacy, protect your dignity and encourage independence at all times.
Medication Support
Valley Care Doncaster can support you to ensure your medication is taken safely and at the correct times to protect your health. Our care workers are trained to both administer and prompt-self administration of prescribed medication.
Food and Drink Preparation
Valley Care Doncaster can arrange to visit to prepare, or support people to prepare meals and drinks, including in line with specialist diets, to ensure their nutritional needs are met.
Domestic Support
Valley Care Doncaster can help you keep on top of your housework and laundry so you can keep your home as you like it. We can help with weekly or fortnightly cleaning whilst offering company and a friendly chat, and other light support to help you keep up with your routine.
Social Support and Companionship
Valley Care Doncaster helps our customers to get out into their local communities and stay involved in much-loved hobbies and social activities. We'll assist you to get ready, accompany you to activities of your choice helping you navigate the travel, and can stay and help you participate if required. We also offer a sitting service (from an hour or two to full days) to ensure you're well cared for whilst family or friends take a break from their caring responsibilities; or to simply provide companionship to combat loneliness. Our friendly care workers will be delighted to spend time with you, chatting or even doing a puzzle or playing a board game.
Pet Care
Your pets are part of your family, we know how important they are to you! We can support you to ensure they are well cared for day-to-day.
