Waterbeach
Having gone through our own first-hand experience of caring for an individual within the home environment, we realised the importance of finding someone with compassion and skill levels to care for a loved one.
We want to change the approach to the care system in the UK by incorporating a person-centered and hollistic approach.
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1 customer review
Roderick
Highly recommended company! Prompt response and very polite.
What do you love most about your job?
I love my job where I am appreciated so much. I want to see my clients that they are happy for what I have done for them and seeing my clients happy made feel satisfied.
I do also love making a difference in other people's lives as I know what I do helps them to stay independently in their own homes and my clients love to see me walking in the door. Caring for other people makes me feel valued.
What inspired you to start your own business?
I was inspired to start my own home care business when my mum dignosed with dementia last January 2017 that was the most painful moment that had happened to my life as everyday in my life I look like a stranger to my mum as she don't even know who am I. I even undergone to denial stage that my mum doesn't have a dementia instead she started being forgetfullness because of her age until one day the my mum has completely forgotten my name, her grandchild, my sister and her in-laws. As the years went by, my mums dementia progresses she developed urinary and bowel incontinence. I am good at managing her. I always assisted her to the toilet for toileting as if I'm training her back to her childhood days. It was hard at first but I did cope well as I have a toddler as well that needs to be potty trained anyway at the same time with my mum. I always ensure that upon waking up in morning after her daily shower and breakfast with us, I turned the tele on to the nursery rhymes video in youtube like cocomelon and baby bus so they can watch together with my lovely little daughter. I observed my mum that having time with children will be helpful on her condition as my mum never become aggressive they play together with my children, singing and clapping all day while watching nursery rhymes. When its bed time my children always kisses my mum saying goodnight while I tucked her in. Now, I have a new discovery. To offer my mum a real baby doll so she can carry her and put to bed together with my mum as my little one is growing up and soon will be going to the primary school so my mum will not be having a separation anxiety when she started not seeing my daughter and son at home most of the day when they were at school. This is the main reason why I started this business to share my compassion, caring, commitment, courage, dedication, hard works and to provide the excellent standard of care to the other clients that requires care and to offer the best quality service especially to the people with dementia.
Why should our clients choose you?
Because of what we believe. To adhere with our principles at all time. To provide Care with kindness and compassion, respect at all times by treating each client with dignity and sensitivity no matter the circumstance. To deliver highest standard of care and to adapt and respond to the clients changing needs. We also ensure that we have to embrace the cultural differences at all times, to welcome cultural differences, be respectful of race, and ethnicity to dress appropriately and be respectful of clients home and sorroundings.
What changes have you made to keep your customers safe from Covid-19?
As a domicilliary care it is our duty to adhere to current government rule in prevention and protection of the client especially the elderly and immunocompromised clients. It s our duty as a care provider to adhere with our updated and most current policy with regards to CoVid-19. To have strict implementation of the Company's Policy re with the CoVid-19 Policy including the use of PPE's and mandatory vaccinations for the carers.
HOLIDAY CARE
If you are thinking a break away from home, our care service can provide you with the support that you need during time away in the UK or abroad.
HOSPITAL TO HOME
We can provide support for people being discharged from the hospital. Wheter it is through the entire process or if you are returning home, we can help.
LIVE-IN CARE
With our live-in care service, a carer or support worker can move into your home with you to support you to remain independently.
NIGHT CARE
We provide night care and support in many situations from sleeping nights to working night service. For reassurance or hands-on care, we can be by your bedside.
PALLIATIVE CARE
For patients suffering from a life-threatening illness, our palliative care service can support you to remain in the comfort of your own home, whatever your requirements needed.
PERSONAL CARE
Our discreet personal care service, is designed to support you with day-to-day living, allowing you to remain independent in your own home.
RESPITE CARE
As with our other care services, respite care can provide support for various conditions including Alzheimer's, Multiple Sclerosis, Parkinson's, Stroke, Cancer and more.
SPECIALIST CARE
We will develop a comprehensive person-centered plan of care based on the identified needs. Your care plan is regularly reviewed to ensure its suitability to your health and social care needs.
SOCIAL COMPANIONSHIP
Whether it be a company on outings, support with household chores or simply someone to have a cup of tea and a chat, with our service can meet the simplest of requirements.
CLEANING and other DOMESTIC JOBS
We provide hardworking cleaner responsible for all basic cleaning in around your home or residences.Cleans floors and rooms. Including dust mopping, damp mopping, sweeping, dusting, vacuuming, laundry and ironing.
We do also offered shopping service when required.
TEMPORARY CARE STAFFING
We provide Healthcare Assistant to the care homes to cover your staffing needs with a hand-picked fully trained, competent and reliable workforce.