True shine Cleaning Ltd

These girls are very professional, but also very friendly and charming. Victoria does an excellent job every time.

I was very impressed with how quickly this company responded and was able to arrange a consultation for my particular cleaning requirements. Amber was friendly and achieved amazing results, especially with attention to detail in my home. Will be highly recommending in the future. More...

This Company replied and visited my home to quote within 2 days, Amber seemed a lovely person and promised to quote for my requirements that evening, 4 days later no quote had been received and they were not answering my calls or texts enquiring for an update. Eventually a quotation arrived which did not match what was discussed. Very disappointed, this young Company needs to improve greatly on their Communication and listening skills. More...

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Reply from True shine Cleaning Ltd

Hi Tina, I'm sorry to hear that you had a negative experience with our communication and follow-up. We take these issues seriously and strive to improve our services and address any concerns that our customers may have. In regards to the quotation not matching what was discussed, unfortunately our quotations are estimations and we confirm with you throughout and amend as required after services. Thank you for bringing this issue to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future.

Friendly and professional staff in a very clean and well organised environment. Prices are acceptable. We have True shine every other week!

Very professional and such a lovely young lady with a bright future. Amber puts a lot of detail into her cleaning and will be recommending her from now on! Thank you