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Total Web Solutions Ltd logo
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Total Web Solutions Ltd

Stockport, Borough of Stockport, Cheshire

(118)

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Get a free quote from this professional

‘19 Certificate of Excellence, 2019

About

Total Web Solutions has been trading since 1995 offering business critical solutions to organisations of all sizes throughout the UK and worldwide - from small one-man operations to global corporates. The company offers a wide range of services including Online Payment Processing (Payment Gateway), Card Terminals, Business Broadband (ADSL/Fibre/Ethernet), Leased Lines, Telephone Line Install and Line Rental, Telephone Calls packages, Shared Hosting, VPS Hosting, Managed Server Hosting and Domain Registration.

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Reviews (118)

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5/5

118 customer reviews

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6 December 2019

TWS have truly been a great help launching our Beet It Sport's website! A great team who is always on-hand and super quick to respond and come to the rescue!

Reviewed on TrustPilot

3 December 2019

Excellent service; my domain renewals were done quickly, efficiently and politely by telephone.

Reviewed on TrustPilot

30 November 2019

Thank you Total Web Solutions for assisting us to add a payment gateway on a mutual clients new landing page - Brilliant to work with you guys, thanks for your time - Look forward to working on more.

Reviewed on Google Maps

28 November 2019

As an Anytime Fitness Franchisee, I have been with Total Web Solutions for over 3 years. Simon is very easy to work with, accommodating and quick in resolving queries.

Reviewed on Google Maps

27 November 2019

Excellent service, kept you posted all the way through and up and running within a week.

Reviewed on TrustPilot

25 November 2019

I have worked with Total Web Solutions for only 3 year and whenever I have a problem, a drop of a email and they have it solved. total Web Solutions have a great response, knowledge and communication skills, I would recommend them. More...

Reviewed on TrustPilot

14 November 2019

We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any issues we ever have . We recently wanted to set up a mobile E Com solution to take card details through our web site and Simon sorted the whole thing, including corresponding with our web developer, so that I didn't have to get involved and get confused. More...

Reviewed on TrustPilot

7 November 2019

I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their response, knowledge and communication skills are excellent . I thoroughly recommend them .Simon Dent. Managing Director, Delphic Computer Services Limited. More...

Reviewed on TrustPilot

5 November 2019

Great service. I have been with Total Web for longer than I care to say. I have been frustrated once or twice over the years but because they offer such a personal service have always stuck with them. For example, this morning my email was bot working (server issue) and Paul in Tech Support answered on first ring and devoted himself to fixing it. I very much doubt I would get the same quality of service form anyone else. More...

Reviewed on TrustPilot

25 October 2019

I have used Total Web Solutions for over 15 years and they have consistently provided a good product. Their customer service has always been there to deal with any enquiries I have had.

Reviewed on TrustPilot

22 October 2019

Just had broadband supplied by TWS. From order to installation was a completely smooth and happy experience.

Reviewed on TrustPilot

18 October 2019

Our company has been using Total for years. We are extremely happy with the service. When there is a problem (usually caused by us) they reply almost immediately with the solution. I would highly recommend them.

Reviewed on TrustPilot

14 October 2019

Simon and his team have consistently gone the extra mile to support us in all aspects of card processing services. They offer a dedicated, reliable and professional level of support with fantastic response times on email and telephone enquiries. There is always someone there to support. Thank you. More...

Reviewed on TrustPilot

7 October 2019

A professional and understanding approach to my difficulty, and all resolved over the phone. No Problems.

Reviewed on TrustPilot

24 September 2019

I have dealt with TWS for over 12 years and have always found them to be absolutely trustworthy and efficient. In addition they are very responsive and cheerful, as well, which always helps!

Reviewed on TrustPilot

23 September 2019

Always happy to help & real experts in supporting our requirements. Simon is excellent as an account manager!

Reviewed on TrustPilot

19 September 2019

I haven’t experienced many issues or reasons to contact them, however when I have I found Total web solutions always helped with issues quickly and effectively.

Reviewed on TrustPilot

18 September 2019

TWS have been hosting my website since 1997 and the software I was using dated back to that time. I decided to change and move with the times. Simon in TWS Sales couldn't have been more helpful and assisted every step of the way. I have now migrated away from my old system, which will be consigned to a museum.Many thanks to Simon and also those in the technical department who have helped me through this.I'm just a one-man-band in this Internet world and I appreciate all they have done More...

Reviewed on TrustPilot

18 September 2019

TWS our trusted supplier for 10+ yearsAfter issues with previous registrars we selected TWS to control/renew and manage our company domain names. In 10 years we have had no issues with renewals, new orders and transfers.Sales and Support teams are very prompt and efficient.Very highly recommended. More...

Reviewed on TrustPilot

16 September 2019

We have been clients of TWS for many years now, and I can honestly say that they are nothing but superb. They answer my queries quickly. They sort out any issues we have quickly. Always get back to us with answers - either by phone or email. The latest issues we have had are due to new PCI compliances and they had the answer immediately and set it all up within a few days. They assisted us to set our online shop to changes needed with the new compliance and offered help all the time. They are the best. always there for us and always helpful. Simon you are a star and we couldn't trade without you and your knowledge. Long may this continue. This is not made up we are a proper limited comany trading all over the world. Thanks TWS More...

Reviewed on TrustPilot

9 September 2019

TWS are great - always a pleasure working with Simon & Len.

Reviewed on TrustPilot

8 September 2019

always quick to answer the phone and very helpful and knowledgeable

Reviewed on Google Maps

6 September 2019

Simon was brilliant in helping me reactivate the account, thank you

Reviewed on TrustPilot

4 September 2019

Great customer service - rapid responses to any issues meant projects weren't delayed. Liaiason via sales manager also spot on. Not the cheapest, but worth every penny! More...

Reviewed on TrustPilot

4 September 2019

Awesome ISP & service! - A+++++

Reviewed on TrustPilot

3 September 2019

Always available to assist.

Reviewed on TrustPilot

1 August 2019

Expert staff who shared information professionally so I could make an informed purchase decision. I would highly recommend.

Reviewed on TrustPilot

16 July 2019

We have a very small company and needed to move domains, email and web hosting away from other suppliers, to consolidate and make life easier. The sales and technical support at TWS were extremely helpful, prompt and very conscientious. Being able to speak with someone knowledgeable and efficient was a luxury after submitting 'tickets' and waiting for email replies from the other side of the world. We were up and running quickly, without any problems. They even corrected a couple of errors before making the website live. TWS's prices were also competitive and made sense for my small business. Highly recommended. More...

Reviewed on TrustPilot

16 July 2019

We have worked with Total Web for several years and they have consistently provided excellent service and support.

Reviewed on Google Maps

12 July 2019

Helpful and knowledgeable chap in Sales.Thank you.

Reviewed on TrustPilot

3 July 2019

Totalweb have made life so much easier even though we must be one of their smallest clients. Nothing has been too much trouble after our previous email host disabled our account. I can't thank them enough for resolving what appeared to be a big problem. More...

Reviewed on TrustPilot

1 July 2019

I cannot recommend Total Web Solutions highly enough. They are sufficiently large to provide all the services that my various businesses need and small enough to offer a really personal and efficient service. I have used them for over 15 years. They provide domain names, hosting and payment processing services. I should add that I have found them proactive and they often make suggestions that have proved very helpful and also which have saved me substantial sums of money. More...

Reviewed on TrustPilot

30 June 2019

Excellent service. Very helpful and proactive

Reviewed on Google Maps

14 June 2019

TWS are a really first class company. Highly efficient, helpful and proactive. Susie Freeman Travel can highly recommend them.

Reviewed on TrustPilot

6 June 2019

TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...

Reviewed on TrustPilot

6 June 2019

TWS treat you like the most important client they have...TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions! More...

Reviewed on Yell

31 May 2019

Total Web solutions were very helpful this morning. The phone was answered straight away with a friendly greeting. The gentleman I spoke to was very helpful. He did not judge me or my non existent knowledge of anything technical and he talked me through everything step by step. A great service. More...

Reviewed on Google Maps

29 May 2019

I wouldn't hesitate to recommend total web solutions to any one .
Fast and efficient service a very fair price .
Thanks for your help .

Reviewed on Google Maps

28 May 2019

Excellent Service! Highly Recommend!

Reviewed on Google Maps

28 May 2019

Excellent Service! highly recommend!

Reviewed on TrustPilot

28 May 2019

Excellent Service! Highly Recommend!

Reviewed on Yell

24 May 2019

I'm a long time user of TWS (8 years) and they have always been great - fast, responsive, reliable. Easy to use online and very flexible admin system and tools. Highly recommended to any small business user (I now run two via TWS). More...

Reviewed on TrustPilot

22 May 2019

We have used Total Web since time immemorial and they have always been very supportive and given us an excellent service. I am happy to recommend them

Reviewed on TrustPilot

5 May 2019

The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.

Reviewed on Google Maps

5 May 2019

I contacted TotalWebSolutions to act as a broker for the purchase of a privately owned domain. From the very first contact they proved to be excellent, all communications with them were answered promptly, and they managed the process from the start to finish, even to the point of ensuring my registration went through correctly.

Reviewed on Google Maps

4 May 2019

Very friendly and helpful staff

Reviewed on Google Maps